In this episode of #SupportVaKids, host Mariellen Keely sits down with Sheila Garden, Program Coordinator Senior with the Program Services team at Virginia Child Support—and a longtime public servant whose career has touched nearly every corner of the agency. As part of our TANF and VIEW series, Sheila reflects on her earlier roles as a case manager, paternity specialist, and intergovernmental expert, offering a firsthand look at how case management, support enforcement, and customer service all work together to serve families.

Sheila shares lessons from her time in the field, common barriers parents face, and how misinformation can create unnecessary roadblocks. She also recounts the story of meeting Shalita Gaskins—first as a customer, now as a colleague—and why building relationships, sharing resources, and treating people with dignity matter at every step.

🎧 Tune in to hear how Sheila’s deep experience and compassion help connect programs, support families, and shape the future of child support in Virginia.