Insert Vince Vaughn from Old School saying “ear muffs ear muffs” lololol.Â
The Christmas run in is real!! 6 weeks to go. Crazy hey?!?Â
So often in the busy-ness of business it’s incredibly easy to make a bad decision / mistake.Â
For instance, sending the wrong person to the right job, having the wrong person in general, a quick quote that’s not thought through enough, a phone conversation when it should have been an email and so on and so on.Â
We know the best decisions are made with a clear headspace. And we know that sometimes you have to slow down to speed up.Â
So go grab a coffee / beer / kombucha and grab the headspace that you need.Â
Your business needs you to be thinking clearly and enjoying the compound effect of multiple good decisions in a row.Â
Also FYI… if you haven’t already, go back and have a listen (or even a re-listen) to our pod series “Your Smile Fades In The Summer” which contains your checklist / must do items for you to have you best December / January period ever.Â
Enjoy the pod xxÂ
Keywords
decision-making, headspace, great decisions, time management, careful planning
Takeaways
Summary
This conversation emphasizes the significance of having a clear headspace for effective decision-making. It highlights that great decisions often stem from careful planning and attention to detail, rather than just focusing on major items. The discussion encourages taking the necessary time to ensure that all aspects of a decision are considered, leading to better outcomes.
Titles
Sound Bites
Chapters
00:00 Introduction to the Conversation
Ok you know the song. It’s from one of the greatest movies of all time Step Brothers.Â
It goes like this… “boats n hoes boats n hoes gotta have me my boats n hoes”.Â
And omg… LOL. What a movie. What a time to be alive.Â
But the song got me thinking, what have you “gotta have” in your business?Â
So we started a series. We start it with part one (obvs), welcome to the discussion on site necessities.Â
We asked around some of our mates and compiled the answers for your listening / viewing pleasure.Â
And let us know, what are your “must haves” on site?Â
Lessgoooo xxxÂ
Keywords
construction, collaboration, critical pathways, project management, building process
Summary
The conversation focuses on the importance of collaboration among team members on construction sites and the significance of understanding critical pathways in project management to ensure efficient workflow and prioritization of tasks.
Takeaways
Titles
Sound Bites
Chapters
00:00 Introduction to On-Site Essentials
Wasssuppp lords!Â
On today’s session of “Sunday School” we have none other than Josh Ford aka Fordy aka The Ford Lord aka the unofficial god / deity of starting businesses and social media.Â
Ford gives us a pretty thorough run through of Capcut and how he uses it to edit his videos for New Age and Lock Out + Live etc.Â
In the modern world of social media if you’re producing a lot of content there is nothing quite like gripping it and ripping it (ie knowing how to do it yourself).Â
If you’re starting out taking it in house will save you a lot of $$, and if you’re business is performing this will keep the brand authentic and your unique messaging strong.Â
And if you’re scared to put yourself out there on the line aka the internet?Â
Key point: life is too short to be worried about what anyone thinks of you or to lose any sleep over people who don’t support you wholeheartedly.
Side note: This is a session best watched infant of a screen rather than driving.Â
Hope you enjoy! xxÂ
Keywords
podcast, video editing, content creation, social media, filming techniques, renovation insights, audio quality, POV filming, editing tools, business growth, video editing, CapCut, copyright music, social media marketing, B-roll, multi-camera editing, branding, Instagram, video effects, professional media
Takeaways
Titles
Sound Bites
Chapters
00:00 Introduction and Technical Setup
02:56 Renovation Insights and Coaching Perspectives
05:15 The Importance of Video Content
07:36 Choosing the Right Equipment for Filming
09:33 Enhancing Audio Quality for Videos
12:40 Building a Digital Presence and Networking
15:35 Content Creation Strategies for Specific Industries
18:25 Utilizing POV Filming Techniques
21:12 Editing Videos Effectively with CapCut
24:29 Leveraging Social Media for Business Growth
40:35 Video Editing Tools and Effects
46:08 Adding Captions and Enhancing Engagement
50:12 Incorporating Music and Audio Adjustments
54:29 Using Filters and Visual Effects
01:00:16 Adding Logos and Text Animations
01:06:15 Editing Techniques and Exporting Videos
01:10:17 Syncing Multiple Clips for Podcasts
01:13:19 Utilizing B-Roll and Overlays
01:20:31 The Importance of Professional Media Collaboration
01:24:06 Engaging Your Team in Content CreationÂ
01:27:13 Building Your Brand Through Social MediaÂ
01:33:44 Leveraging Professional Photography for MarketingÂ
01:36:26 Navigating Client Permissions for Showcasing Work
01:41:55 Marketing Strategies and Google Ads
Let’s face some facts, unless you have a serious chip in there will probably be a fair bit of work in getting your business (aka client base) off the ground.Â
Common chips in include taking over a family business, having builder friends, having friends in high places in schools, knowing people in the commercial space, dating a contracts admin (lol), marrying a realtor or a real estate receptionist, having good family contacts and so on.Â
These chip ins will be able to give you work, and not just one off jobs but repeat jobs, well into the future and maybe forever.Â
If you don’t have these chip ins, you will need to find your way through to get to the ideal clients.Â
Time in the game is one of the ways to find your way through the weeds. Once you have some time in the game you will hopefully have a good understanding of pricing and numbers, solid client base, a good reputation, more relationships, more reviews, a better social presence, and you will have probably completed some better / bigger jobs (and so on and so on).Â
Put very simply, time in the game essentially means that you have completed more jobs, more people have seen you around and more people will know about you.Â
And the more people that know about you the more opportunities you will have, so long as they respect you and know you consistently provide a good product obvs.Â
I think most peoples businesses hit their straps around the 5 year mark.Â
Can it happen sooner? Of course!Â
Can it take longer? Hopefully not too much longer tbh coz the sweat stage of business is very hard.Â
So we discuss all this, and more, in the pod.Â
Enjoy xxÂ
Keywords
success, business, tipping point, pricing, reputation, time in the game, defining success, balance, entrepreneurship, growth
Summary
In this conversation, CrowDog and Cam discuss the nuances of success in business, exploring the subjective nature of what it means to be successful. They delve into the tipping points that can make business easier, the importance of pricing and reputation, and the role of time in the journey of entrepreneurship. The discussion emphasizes the need for balance in life and work, and the significance of defining personal success.
Takeaways
Titles
Sound Bites
Chapters
00:00 The Tipping Point of Success
10:05 Understanding Pricing and Reputation
18:36 Time in the Game: The Journey of Business
24:02 Defining Success and Balancing Life
Ok so don’t let the title fool you or upset you, this is designed to bring up a very important topic: should you partner be doing the admin?Â
So let’s face it, 5% of the time your partner doing admin works every time! Lolololol.Â
We have put this pod together because we see too many people get their partner in an admin role without considering that the dynamic isn’t doesn’t work, their partner isn’t trained in it, isn’t interested, doesn’t enjoy it, could earn more money elsewhere, it’s an unrealistic expectation with the kids schedule, we are planning on having more kids, my kid doesn’t sleep (omg), my kid missed nap time again and so on and so on.Â
The reality is you should have a weapon admin. You deserve a weapon admin. Nay, you need a weapon admin.Â
You need an admin that is a blessing to your life. An admin that frees you up to do what you do best. An admin that is trained, talented, keen, goes over and above, and stays around.Â
For some of you, that’s your partner. For most of you, that’s not. Either way, it’s ok.Â
If having your partner in the office is working, great!! If not, great!!
Set the tasks, set the times, ask if it’s working, communicate well, communicate often, and run the best business you can.Â
Oh and blink twice if you are ok lolololol.Â
Enjoy the pod xxÂ
Keywords
partner involvement, business admin, relationship dynamics, emotional boundaries, communication, skills assessment, opportunity cost, partnership success, business roles, family impact
Summary
In this conversation, Crowe and Cameron discuss the complexities of involving a partner in business administration. They explore the importance of setting clear boundaries, evaluating skills, and understanding emotional dynamics. The discussion emphasises the need for open communication and the potential impact on personal relationships. They also highlight the significance of assessing the long-term viability of such arrangements and the necessity of confronting challenges head-on.
Takeaways
Titles
Sound Bites
Chapters
00:00 Navigating Partner Involvement in Business Admin
02:49 Setting Boundaries and Expectations
06:04 Evaluating Skills and Opportunity Costs
08:55 Emotional Boundaries and Communication
12:03 Assessing Long-term Viability
14:50 Final Thoughts on Partner Dynamics
On this episode of the pod we have Sam Ackland from Alpha Tradie, Build Clean + Delta Temp.Â
Sam and I have been back + forth over online sorcery (aka insta DM’s) over the past few months and we felt it was about time to jump on a pod and hang out for an hour or so.Â
We discuss branding, marketing, organic content, product, charge out rates aka the age old debate of “$120+ per hour” (lol), the coaching industry, accounting, finances, company culture, raising up people from within plus much more.Â
For me personally this was a huge step forward in bringing the coaching industry a little bit more together and breaking down my insecurity of having one of our “competitors” on the pod.Â
Hope you enjoy xxÂ
Keywords
organic content strategy, brand building, key person of influence, team representation, finished product
Summary
In this conversation, Sam from Alpha Tradie discusses the importance of an organic content strategy centred around the concepts of head, heart, and hands. He emphasises the need for authenticity in branding and the significance of showcasing real people and finished products rather than resorting to gimmicky viral content.
Takeaways
Titles
Sound Bites
Chapters
00:00 Introduction to Family Life and Business Ventures
00:26 Navigating Business Challenges and Growth
00:50 The Importance of Apprentices and Team Dynamics
The Sir Mix-A-Lot references are back and far out are we in for a good time here or what.Â
In the first “Baby Got Back Charged” we discussed if you back charge employees or not (spoiler: we think not).Â
The second iteration references when business gets back charged by the client.Â
The insecure business owner says ”I’m sorry baby I didn’t mean that I think they are excellent back charges” Happy Gilmore style.Â
The egotistical business owner says “NO WAY GET STUFFED STUFF OFF” as they put some poo in a bag and light it on fire on the clients doorstep.Â
The neutral business owner says “the electrical gods work in mysterious ways”.Â
But what is the actual answer? Is there an answer? Are some back charges warranted? Are some unreasonable? Can some have been avoided? Can all have been avoided? Are all business relationships good? Can I hold onto all business relationships forever? Do I really have to collect poo and put it in a bag?Â
We discuss all this, and more, inside the pod.Â
Enjoy xxÂ
Keywords
music, work culture, backcharging, client relationships, communication, business insights, problem-solving, long-term relationships, trade industry, business strategies
Summary
In this conversation, the hosts explore the significance of music in work culture, particularly how it influences productivity and creativity. They delve into the complexities of backcharging in business, discussing the importance of clear communication and understanding client relationships. The conversation emphasizes the need for effective problem-solving strategies and the value of nurturing long-term relationships over short-term gains in business.
Takeaways
Titles
Sound Bites
Chapters
00:00 The Power of Music in Work Culture
04:45 Understanding Backcharging in Business
14:51 Navigating Client Relationships and Communication
26:24 Resolving Issues and Building Long-Term Relationships
While the title is no doubt a play on Sir Mix-A-Lot’s 1992 classic “Baby Got Back”, in this pod we take it back a few decades and draw inspiration from The Rolling Stones’ song “You Can’t Always Get What You Want”.Â
A common question we get around here is “do you back charge employees when they make a mistake?”Â
After all there is parking fines, falling through ceilings, crashing cars, turning up late, cutting holes in the wrong spot, damaging tools, leaving torches in a roof, broken ceiling tiles with no spares (omgggg), among many many other items. I’m sure you could add a few more to the list!!Â
Ok so back to The Stones.Â
“What We Want” is nothing to go wrong ever, people to take accountability and pay for their mistakes (either in time, energy, money etc), our staff to take responsibility for all their work and action, and so on.Â
“What We Need” is to understand that nobody is perfect, everyone makes mistakes, we have insurances, we need to build a solid culture and that means we can’t kick and scream and carry on, to give our staff a safe space to bring things up, and so on.Â
We also need to give ourselves a reality check is someone is consistently costing us time, money, clients, staff, energy, headspace, and so on.Â
So what is the answer? Do you back charge sometimes? All the time? No times? Rarely? Every second full moon?Â
The answer, we discuss, in the pod.Â
Hope you enjoy xxÂ
Keywords
back charging, employee mistakes, workplace culture, accountability, business ethics, communication, risk management, learning from mistakes, employee relationships, business success
Takeaways
Sound Bites
Chapters
00:00 Introduction and Personal Anecdotes
03:03 Mistakes in the Workplace
05:49 Ethics of Back Charging Employees
08:54 Creating a Culture of Accountability
11:54 Mistakes as Learning Opportunities
14:49 Communication and Expectations
17:44 Risk and Reward in Business
20:54 Final Thoughts and Wrap-Up
Â
Such a pleasure to have Tommy + Ford back on the pod again and all be in the same room with an audience!Â
A few of the Sparky Coach members set aside two days this week and invested into ourselves hearing great workshops from great speakers on great topics such as emotional intelligence, mental health, leadership + setting a clear business plan.Â
It was so much fun to get around each other, learn, laugh, swim, gym, surf, discuss nerdy electrical things, rage about Makita vs Milwaukee (lololol) and talk about the electrical industry well into the night.Â
On this pod (our first live one) we discuss cost plus work, mental health, factory renovations, sales strategies, building relationships, personal relationships, networking + much more.Â
Also huge shout out to Ford and the work he is doing running charity events like the Ox which raises funds and awareness for DIPG.Â
Also mega shout out to Billy Lawrence who looks great on zoom but is 1000% taller, musclier and sexier in real life.Â
What a time to be alive!Â
Enjoy the pod xxÂ
AI Generated Keywords
live podcast, sales strategies, renovation challenges, cost plus, charity event, electrical industry, e-commerce, product launch, customer relationships, business growth
AI Generated Takeaways
AI Generated Alter Ego Titles
AI Generated Sound Bites
AI Generated Chapters
00:00 Introduction to the Live Event
02:30 Insights from Sonance: Selling Comfort Over Product
05:21 Challenges in Renovation and Communication in Trades
08:42 Future Growth and Expansion in Business
11:24 The Hustle: Balancing Work and Passion
14:23 The Ox: A Fundraising Running Event for a Cause
17:12 Interactive Segment: The Strip Off Challenge
26:08 Engaging in Competition: The Lockout Kit Challenge
28:21 Understanding Cost Plus vs. Quoted Work
39:34 Navigating High-End Residential Projects
47:52 Building Reputation and Client Relationships
56:23 The Importance of Supportive Partnerships
To start off let’s confront a couple of key items. Firstly, yes the title is indeed a Backstreet Boys song. Secondly, yes I indeed knew this. Thirdly, yes I indeed know all (or at least most of) the words. And finally, I indeed have a question for you: did YOU know that it was a Backstreet Boys song too? Don’t lie to me I’ll bet you did!!! Lololol.Â
But let me answer your question with another question Zoolander style, is it ok to grow apart from clients? Isn’t the whole goal to make every client a repeat client? Aren’t long term clients better than short term money?Â
And while all of the above is in fact true and yes we no doubt agree, in this episode we discuss the high likelihood that you will naturally and organically grow apart from some of your OG clients.Â
Of course some clients you will stay a good fit for forever, and this should of course be the goal. BUT… as your business grows sometimes you are just not the right fit for them anymore and it’s really important that you figure this out sooner rather than later to avoid any collateral damage* to both parties.Â
Good discussion this one, and one we both have a lot of first hand experience in.Â
Enjoy the pod and remember to always be kind xxÂ
*Arnie movie quote deliberateÂ
AI Generated Keywords
business growth, client relationships, overhead management, service industry, project management, efficiency, staffing, pricing strategies, trade industry, business dynamics
AI Generated Takeaways
AI generated Sound Bites
AI Generated Chapters
00:00 The Journey of Business Growth
09:57 Navigating Client Relationships and Expectations
16:38 Understanding Outgrowing Your Business
21:27 Maintaining Quality and Client Trust
Today we take a trip down memory lane and take some serious inspiration from the 2001 City High smash hit “What Would You Do?”Â
The conundrum we discuss is what do you do when your schedule is stacked to the rafters and your best client calls with a major job that they need done?Â
Obviously we know the answer, say yes and figure it out later! But yeh it’s so much easier said than done.Â
There are many moving parts to consider here, especially when your best clients require your best staff members (and probably rightfully so tbh).Â
I’m not sure if we actually land anywhere by the end of this pod but yeh it’s a good yarn and well worth some of your headspace.Â
I’ll leave you with a City High reference… “So for you this is just a good time but for me this is what I call life”.
But I’m sure you already knew that unless you have been LIVING UNDER A ROCK for the last 25 years.Â
Enjoy the pod!Â
Alright the big dog automation god self appointed and self anointed rough in lord turned automation lord turned sexiest man in the electrical industry (voted by 1000’s of sparkies throughout Heathcote + Engadine) Tom Ryan is here running us through how he uses Groundplan.Â
Tommy runs Ryelec Automation based out of “Trade God Country” aka the Sutherland Shire and while he was unlucky not to lock his spot in on the reality TV show “The Shire” a few moons back, he was lucky enough to be building a business that the electrical gods would be very proud of.Â
With roughly 20 years in the industry and 15 years of Ryelec, Tommy has learned a few things about quoting while still maintaining looking 25 due to the mutual induction of his elaborate skin care routine and nightly lighting of candles to the KNX gods who seem to bless people with eternal youth while listening to “forever young” by Alphaville.Â
Tommy is an absolute weapon on back end automation (and front end automation), and I hope this session helps you move your business forward.Â
Note this is the second session we have put up on using Groundplan and it’s a little more in depth. Both sessions are available across all major streaming platforms.Â
Much love and enjoy the pod xxÂ
Ahh Blink 182 references, what a time to be alive!Â
While you can choose to disagree about the best Blink album being “Chesire Cat”, one thing that you can for sure not disagree on is that summer is coming!Â
Summer. December. Christmas. January. Holidays. Break from work. No break from work. Staff holidays. Clients needing stuff done. It’s all coming up. And really soon. Really really soon.Â
The harsh reality is that there are 12 working weeks left until Santa arrives and the trade world stops on a dime for a couple of days, or weeks, or a month, depending on your clientele.Â
So how are you looking? Busy? Quiet? Need staff? Need admin? Got some good January clients? Need to book more in? Less in? Got deadlines? Got milk Snoop Dogg style?Â
The great news is that there is still time to get organised, get prepared, get ready, put the right items in place, put the right people in place, put the right clients in the right spots, and so on, before January starts.Â
Remember! A good January can set up a great year, while a bad January can have a negative lasting taste that lingers for months.Â
This year, choose to be in the right side of an excellent January.Â
In this pod, we break down some tips for having your best January yet.Â
Available now across all major streaming platforms.Â
Enjoy the pod xxÂ
AI Generated KeywordsÂ
business opportunity, client relationships, workload management, trust, hard work, competitive market, client acquisition, seasonal business, organisation, decision making
AI Generated Takeaways
AI Generated Sound Bites
AI Generated Chapters
00:00 The Importance of Opportunity Season
03:04 Managing Workload and Client Relationships
05:53 Building Trust and Maintaining Clients
09:04 Seizing Opportunities in a Competitive Market
11:46 Recognizing and Responding to Workload Changes
14:44 The Role of Hard Work in Client Acquisition
17:49 Navigating Busy Seasons and Client Expectations
20:55 Decisiveness in Business Relationships
AI Generated KeywordsÂ
business opportunity, client relationships, workload management, trust, hard work, competitive market, client acquisition, seasonal business, organisation, decision making
Ahh Blink 182 references, what a time to be alive!Â
While you can choose to disagree about the best Blink album being “Chesire Cat”, one thing that you can for sure not disagree on is that summer is coming!Â
Summer. December. Christmas. January. Holidays. Break from work. No break from work. Staff holidays. Clients needing stuff done. It’s all coming up. And really soon. Really really soon.Â
The harsh reality is that there are 12 working weeks left until Santa arrives and the trade world stops on a dime for a couple of days, or weeks, or a month, depending on your clientele.Â
So how are you looking? Busy? Quiet? Need staff? Need admin? Got some good January clients? Need to book more in? Less in? Got deadlines? Got milk Snoop Dogg style?Â
The great news is that there is still time to get organised, get prepared, get ready, put the right items in place, put the right people in place, put the right clients in the right spots, and so on, before January starts.Â
Remember! A good January can set up a great year, while a bad January can have a negative lasting taste that lingers for months.Â
This year, choose to be in the right side of an excellent January.Â
In this pod, we break down some tips for having your best January yet.Â
Available now across all major streaming platforms.Â
Enjoy the pod xxÂ
AI Generated Takeaways
AI Generated Sound Bites
AI Generated Chapters
00:00 Setting the Stage for Success
06:17 Navigating the Holiday Rush
10:07 The Christmas Deadline Dilemma
16:59 Communication is Key
24:11 Balancing Work and Holiday Commitments
The Ford Dog / Ford Lord is back on the lounge and what a pleasure it is to have the big dog back in the house!Â
We discuss Lock Out + Live, getting quotes wrong, the importance of safety, awards nights, networking, preparing for the busy season, why to invest into wholesaler relationships, communication, plus much much more!Â
100% all sparkies should get around the Lock Out + Live business, purchase your safety kits, give them a follow and like on social, honestly let’s make safety cool again.Â
Ford is one of my favourite persons to chat to ever and I really hope you enjoy the pod.Â
What a time to be alive xxÂ
Chapters
00:00 Reconnecting After Hiatus
02:47 Navigating Insurance Challenges
04:44 Creating Affordable Lockout Kits
07:36 Employer Responsibilities in Tool Provision
09:54 Building Brand Awareness and Safety Culture
12:46 The Importance of Wholesaler Relationships
15:38 The Role of Awards in the Industry
20:13 Client Relationships and Feedback
23:27 Stepping Outside Comfort Zones
30:33 Networking and Industry Growth
33:58 Navigating Automation Challenges
37:15 Understanding Job Pricing and Cost Analysis
40:00 The Importance of Experience and Caution
42:09 Preparing for the Busy Season
46:01 Maximizing Opportunities in January
50:43 Lessons from Renovation Experiences
01:01:06 Promoting Safety in the Industry
The third (and maybe final I guess only time will tell) instalment of our Blink 182 title inspired “your smile fades in the summer” is here.Â
In this pod we discuss what a January client is, your Christmas party, your clients Christmas parties, the importance of client relationships, treating employees well, planning your holidays season, planning your shutdown times, manufacturing your January, and why the busy times can be your time to shine and get some new awesome clients.Â
I’ve said it before and I’ll say it’ll say it again, a good to great January can set up an excellent year.Â
Let’s plan ahead, look ahead, and enjoy our Christmas break.Â
Available now across all major streaming platforms.Â
Enjoy the pod xxÂ
Chapters
00:00 Introduction to the Series and Holiday Planning
10:18 The Importance of January Clients
17:17 Maximizing Opportunities During the Holiday Season
This is the second instalment of our podcast series designed to get you thinking, planning and strategising for your best Christmas period yet.Â
We are big believers that a good to great January will set up a good to great year. And on that, the opposite is also true. A bad to terrible January can have negative ramifications for months.Â
In this podcast we break down 4 key components to excelling in this upcoming busy December / January season, including:Â
-looking after your current staff // now is not the time to be losing key staff membersÂ
-planning your next hire // looking at the upcoming schedule, do you need to hire a tradie, apprentice, admin or get some extra subbie hours in?Â
-setting the weekly standards and company standards // if you don’t know what you stand for you will fall for anything. Knowing what you stand for can help you recognise when you are dropping the ball and your product is being negatively affected
-planning your December / January season // when is your start date? When is your finish date? When is your Christmas party? Who is working over the break? When will you return? How much money do you need in the bank? What is the going to be coming out of your account? What is going to be coming into your account?Â
The overall goal for me was always to have January booked out by the time tools go down before Christmas.Â
I’ve said it before and I’ll say it’ll say it again, a good to great January can set up an excellent year.Â
Let’s plan ahead, look ahead, and enjoy our Christmas break.Â
Enjoy the pod xxÂ
Chapters
00:00 Preparing for the Busy Season
02:52 Staffing Strategies for Success
09:34 The Importance of Hiring Apprentices
14:46 Setting Standards in Your Business
22:47 Planning for December and January
We discuss admin jobs, admin hiring, virtual assistants, job management systems, invoicing, quoting, the importance of relationships, looking after clients, how to build processes, the importance of systems, plus much much more.Â
Always a great time hanging out with Michael so we really hope you enjoy the pod.Â
Much love xÂ
Chapters
00:00 Introduction and Client Relationships
03:09 Finding and Retaining Clients
05:58 The Importance of Client Interactions
08:54 Process and Administration in Business
11:51 Creating a Holistic ProductÂ
14:56 Systems and Processes in Business
17:51 Emotional Decision-Making in Business
20:56 The Role of Checklists and Flexibility
23:51 Learning from Mistakes and Client Expectations
26:55 The Evolution of Business Practices
30:06 Conclusion and Final Thoughts
35:58 Effective Admin Practices
39:03 The Value of Hiring Admin Support
43:56 Transitioning to Virtual Assistance
49:12 Balancing Work and Family Life
54:09 Streamlining Daily Operations
01:00:55 Choosing the Right Job Management System
01:08:52 The Importance of Basic Business Practices
Ahh Blink 182 references, what a time to be alive!Â
While you can choose to disagree about the best Blink album being “Chesire Cat”, one thing that you can for sure not disagree on is that summer is coming!Â
Summer. December. Christmas. January. Holidays. Break from work. No break from work. Staff holidays. Clients needing stuff done. It’s all coming up. And really soon. Really really soon.Â
The harsh reality is that there are 12 working weeks left until Santa arrives and the trade world stops on a dime for a couple of days, or weeks, or a month, depending on your clientele.Â
So how are you looking? Busy? Quiet? Need staff? Need admin? Got some good January clients? Need to book more in? Less in? Got deadlines? Got milk Snoop Dogg style?Â
The great news is that there is still time to get organised, get prepared, get ready, put the right items in place, put the right people in place, put the right clients in the right spots, and so on, before January starts.Â
Remember! A good January can set up a great year, while a bad January can have a negative lasting taste that lingers for months.Â
This year, choose to be in the right side of an excellent January.Â
In this pod, we break down some tips for having your best January yet.Â
Available now across all major streaming platforms.Â
Enjoy the pod xxÂ
Chapters
00:00 Introduction to the December January Playbook
01:24 Planning for the Holiday Rush
05:05 The Importance of January Clients
10:47 Navigating Holiday Availability
15:46 Building a Thriving January
21:23 Financial Planning for Time Off
Lemme tell you about my friend Jimmy from Lord Voltemort.Â
Jimmy got a call from a potential excellent client. He almost didn’t answer the call coz he left his AirPods at home and was up a ladder but hey he got there in the end. He was also mad that the phone rang coz he is “so busy right now”.Â
He heads to site that afternoon to meet the client. For all his procedural flaws, Jimmy sure is good with people. They meet and before long are talking like old friends.Â
“We can do this!” ”And this!!” “And some CCTV over there!” “And some lights downstairs on a timer” “New circuit for the big dogs sauna coming up!!” “Maybe I can jump in the sauna with you” “lolololololol” “Did we just become best friends!!” “JOHN STAMOS”Â
Jimmy leaves site super confident that he has the job, and potentially a new groomsmen for his upcoming wedding to Shauna which he should probably get moving on organising soon as they have been engaged for 16 years.Â
However Jimmy slots straight back into “busy work life” and forgets to get any correspondence back to the client. His head is down and his bum is up. Yeh sure he remembers he needs to get back to the client, it’s one of his core company beliefs, but he is seriously “waayyyy too busy” to even consider sending a text message or making a 5 minute call explaining when the quote will be sent over.Â
Flash forward 3 weeks and Jimmy finally prepares the quote at 10pm. He sends the quote over at 12:15am and then heads off to bed.Â
He still thinks he has the job in the bag coz him and the client got along so well. He looks forward to getting this job coz it’s a good one and he needs the work right now.Â
The following morning he calls the client “waaaasssssssssuuuppppppp!!!! I got the quote over, we can do it tomorrow we have space!”
The client politely lets Jimmy know that he had the works completed well over 2 weeks ago.Â
Jimmy apologises and looks down at his schedule, there is nothing booked for the next week as he hasn’t been getting back to people recently due to his inherent “busy-ness”.Â
Long story short: Jimmy should have landed the job when he had the chance.Â
Now, let me ask you a question: did you identify with any parts of Jimmy from Lord Voltemort?Â
If so, repent and change your ways or fear the eternal wrath of the electrical gods!!Â
Also, pretty sure Jimmy uses single sided ladders so don’t be like Jimmy.Â
Enjoy the pod xxÂ