We discuss admin jobs, admin hiring, virtual assistants, job management systems, invoicing, quoting, the importance of relationships, looking after clients, how to build processes, the importance of systems, plus much much more.
Always a great time hanging out with Michael so we really hope you enjoy the pod.
Much love x
Chapters
00:00 Introduction and Client Relationships
03:09 Finding and Retaining Clients
05:58 The Importance of Client Interactions
08:54 Process and Administration in Business
11:51 Creating a Holistic Product
14:56 Systems and Processes in Business
17:51 Emotional Decision-Making in Business
20:56 The Role of Checklists and Flexibility
23:51 Learning from Mistakes and Client Expectations
26:55 The Evolution of Business Practices
30:06 Conclusion and Final Thoughts
35:58 Effective Admin Practices
39:03 The Value of Hiring Admin Support
43:56 Transitioning to Virtual Assistance
49:12 Balancing Work and Family Life
54:09 Streamlining Daily Operations
01:00:55 Choosing the Right Job Management System
01:08:52 The Importance of Basic Business Practices