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Pivot with Samantha J. Best
Samantha J. Best
19 episodes
22 hours ago
Pivot is your guide to navigating life’s turning points and adapting to change. Hosted by Caribbean communication expert Samantha J. Best, this podcast explores how individuals and businesses overcome challenges and embrace new opportunities. Whether through solo episodes offering strategic insights on leadership and communication or engaging interviews with innovators from various fields, Pivot provides actionable advice and real-world examples to help you thrive. From personal growth to business evolution, get the tools to make your next move confidently.
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Business
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Pivot is your guide to navigating life’s turning points and adapting to change. Hosted by Caribbean communication expert Samantha J. Best, this podcast explores how individuals and businesses overcome challenges and embrace new opportunities. Whether through solo episodes offering strategic insights on leadership and communication or engaging interviews with innovators from various fields, Pivot provides actionable advice and real-world examples to help you thrive. From personal growth to business evolution, get the tools to make your next move confidently.
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Business
Episodes (19/19)
Pivot with Samantha J. Best
Mastering Visual Storytelling in Corporate Communication

In this episode, Samantha J. Best explores the power of visual storytelling to captivate audiences and drive engagement. Learn how authentic visuals, emotional resonance, and clear messaging can make your brand unforgettable.

Key Tips:

  • Be Authentic: Reflect your brand’s true identity.
  • Evoke Emotion: Use visuals that resonate.
  • Stay Simple: Avoid clutter; focus on your message.

Avoid common pitfalls like overusing stock images or inconsistent branding, and try tools like Canva or Adobe Spark for high-quality visuals.

📘 Join Samantha’s Corporate Communication Classes: SamanthaJBest.com/classes

Credits: Host - Samantha Best | Production - Voyant Media Solutions | SamanthaJBest.com

Thanks for listening—keep pivoting!

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11 months ago
7 minutes 59 seconds

Pivot with Samantha J. Best
Crafting Effective Corporate Apologies

Episode Overview In this episode of Pivot with Samantha J. Best, we explore the art of crafting sincere corporate apologies. Mistakes are inevitable, but the right response can restore trust and prevent lasting damage. 


 For expert communication training that enhances your leadership and public speaking skills, visit Samantha’s Classes.


Credits: Hosted by Samantha J. Best

Produced by Voyant Media Solutions Limited

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11 months ago
8 minutes 39 seconds

Pivot with Samantha J. Best
Mastering the Corporate Narrative: Building a Global Brand Story

In this episode of Pivot, host Samantha J. Best dives into the essential elements of creating a global brand story that resonates across borders.

Learn how to build a corporate narrative that goes beyond profit, maintains consistency across platforms, embraces cultural sensitivity, and taps into emotional storytelling to connect with international audiences.

Key Takeaways:

  • Understanding Your Core Message: Focus on your brand’s purpose beyond profit to connect with global audiences.
  • Consistency Across Platforms: Keep your messaging unified while adapting to local nuances.
  • Cultural Sensitivity: Research and adapt your story to each market, ensuring it resonates without missteps.
  • Emotional Connection: Use storytelling to evoke universal emotions like hope and belonging.
  • Global Trends: Stay relevant by aligning your narrative with key international trends like sustainability.

Links & Resources: Want to improve your storytelling and communication skills? Check out Samantha’s exclusive classes on mastering corporate communication and brand building.

Credits: Host: Samantha J. Best
Production: Voyant Media Solutions Limited

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11 months ago
10 minutes 11 seconds

Pivot with Samantha J. Best
Leveraging New Media for Corporate Communication Success

In this episode of Pivot, we explore the power of new media—podcasts, webinars, and digital storytelling—to transform corporate communication. We explore why traditional strategies no longer work in the digital-first era and how these platforms can help brands engage, build trust, and share compelling narratives that resonate globally. Whether you're an executive, marketing leader, or entrepreneur, this episode provides insights into adapting your communication strategy to thrive in today's fast-paced world.

Key Takeaways:

  • Why new media platforms, like podcasts, are essential for modern corporate communication.
  • The rise of webinars for real-time engagement and lead generation.
  • How digital storytelling humanizes your brand and builds long-term loyalty.
  • Strategies for blending these tools for maximum communication impact.

Resources Mentioned:

  • Sign up for Samantha Best’s exclusive corporate communication training

Credits:
Host: Samantha Best
Produced by: Voyant Media Solutions Limited

Don’t forget to subscribe and follow us for more episodes!

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11 months ago
9 minutes 40 seconds

Pivot with Samantha J. Best
Executive Presence: The Key to Leadership Success

In this episode of Pivot, Samantha J. Best dives into the essential leadership quality of executive presence. Learn how to build gravitas, refine communication, and confidently present yourself to inspire trust and command any room.

Key Takeaways:

  • What is executive presence, and why does it matter?
  • The three pillars of executive presence are gravitas, communication, and appearance.
  • Practical tips on how to communicate with clarity, confidence, and authenticity.
  • The power of nonverbal cues and managing emotions under pressure.
  • How to build trust through consistency in leadership.

Want to improve your communication skills?
Join Samantha J. Best in her expert-led classes on presentation skills and leadership communication.
Sign up here for more information.

Credits:
Hosted by Samantha J. Best
Produced by Voyant Media Solutions Limited

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12 months ago
9 minutes 56 seconds

Pivot with Samantha J. Best
Crisis-Proofing Your Brand

Welcome to another insightful episode of Pivot with Samantha J. Best! Today, we dive into a crucial topic for businesses of all sizes: crisis communication. Discover how to prepare your brand for the unexpected, from recognizing the early signs of a crisis to creating a robust crisis communication plan.

In this episode, you’ll learn:

  • How to spot potential crises before they escalate
  • Key components of a crisis communication plan
  • The importance of transparency and accountability
  • The role of social media in managing crises

Want to strengthen your business communication strategies? Check out Samantha’s masterclasses on crisis communication and brand resilience.

Credits:
Host: Samantha J. Best
Produced by: Voyant Media Solutions Limited

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1 year ago
9 minutes 45 seconds

Pivot with Samantha J. Best
How Companies Can Leverage CSR to Build Trust and Stay Relevant

In this episode of Pivot, Samantha J. Best dives deep into Corporate Social Responsibility (CSR) and how businesses can pivot their communication strategies to embrace sustainability and ethical practices. Learn why CSR is no longer optional and how transparency, storytelling, and authenticity are key to building trust with today’s socially conscious consumers.

Samantha shares best practices and real-world examples, including insights from Caribbean brands like Massy Stores and Angostura, on communicating CSR effectively.

Ready to level up your communication skills? Join Samantha’s strategic communication classes here.

Credits:

  • Host: Samantha J. Best
  • Production: Voyant Media Solutions Limited
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1 year ago
10 minutes 52 seconds

Pivot with Samantha J. Best
Leading Through Change: The Role of Communication in Organizational Transitions

In this episode, Samantha J. Best delves into how effective communication is pivotal in guiding organizations through transitions such as restructuring, layoffs, mergers, and acquisitions.

Featuring real-world success stories from the Caribbean, like TSTT, Caribbean Airlines, and First Citizens Bank, Samantha demonstrates how transparent, empathetic, and consistent communication can help leaders maintain trust and morale during periods of change.

Key Takeaways:

  • The importance of clear communication during layoffs and mergers
  • How Leadership Involvement Builds Employee Trust
  • Real-life examples from Caribbean businesses navigating change


Ready to elevate your communication skills? ⁠Join Samantha's practical training classes in strategic communication.

Credits:

  • Host: Samantha J. Best
  • Production: Voyant Media Solutions Ltd.
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1 year ago
10 minutes 24 seconds

Pivot with Samantha J. Best
Turning Negative Press into Positive Growth

Thank you for tuning in to this episode of Pivot! Today, we explore how businesses can transform negative press into a powerful opportunity for growth. Whether it's a viral complaint or a scandal, there's a way to navigate the crisis and emerge stronger. Samantha Best shares proven strategies for acknowledging issues, taking responsibility, and providing clear action plans, using real-life Caribbean business examples like Massy Stores and Caribbean Airlines.


Key Takeaways:


Acknowledge and address issues openly.

Take responsibility and be transparent.

Provide a clear action plan to reassure stakeholders.

Shift the narrative towards positive change.

Engage with empathy and leverage media for reinforcement.

Explore these strategies to turn challenges into opportunities for positive transformation in your business.


For more insights, check out Samantha’s classes on mastering communications and crisis management here.


Credits...

Host: Samantha J. Best

Production: Voyant Media Solutions Limited

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1 year ago
10 minutes 19 seconds

Pivot with Samantha J. Best
The Pivot to Video: Leveraging Video Content for Corporate Communication

Welcome to Pivot! Today, we explore how video is revolutionizing corporate communication, with insights from Samantha J. Best on transitioning to video effectively. Using examples from Massy Stores and Angostura, learn how Caribbean brands leverage video for internal updates and external engagement.


Key Takeaways:

Why video boosts audience connection.

Best practices for internal and external communication.

Video types that enhance branding.

Key metrics for measuring video success.

Would you be ready to elevate your communication strategy? Join Samantha’s video training sessions here.


Credits:

Host: Samantha J. Best

Produced by Voyant Media Solutions Limited

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1 year ago
10 minutes 50 seconds

Pivot with Samantha J. Best
Pivoting Through PR Crises: Caribbean Airlines & Sandals Resorts

Samantha J. Best reveals how Caribbean Airlines and Sandals Resorts turned PR crises into opportunities. Learn the essential strategies for acting fast, being transparent, and reframing narratives to restore public trust.

Key Takeaways:

  • Act quickly to control the narrative
  • Be open and transparent
  • Reframe the conversation to highlight brand values

Enroll in Samantha's Crisis Management Classes

Subscribe to Pivot for more insights on navigating PR challenges and building resilient brands.

Credits: Hosted by Samantha J. Best. Produced by Voyant Media Solutions Limited.

Stay prepared, and keep pivoting!

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1 year ago
10 minutes 42 seconds

Pivot with Samantha J. Best
Cultural Sensitivity in Communication: Navigating Diverse Markets

Welcome to another insightful episode of Pivot with Samantha J. Best! Today, we explore the importance of cultural sensitivity in communication—a key for businesses navigating diverse markets, especially in the Caribbean. Understanding the region's unique blend of cultures, languages, and traditions is vital for effective communication. 

We dive into real-life examples of successful culturally sensitive strategies and common pitfalls to avoid.

Key Takeaways:

  • What is cultural sensitivity in a business context?
  • Examples of successful and failed communication campaigns.
  • Practical tips for companies looking to adapt their messaging across different cultures.
  • The importance of avoiding stereotypes and using inclusive language.

Want to learn more? Enroll in Samantha's virtual workshops.

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1 year ago
12 minutes 1 second

Pivot with Samantha J. Best
Mastering Remote Team Communication

In this episode of Pivot with Samantha J. Best, we explore the challenges and solutions of remote work, especially for Caribbean businesses. Learn to maintain strong team communication and collaboration in a remote environment using clear protocols, overcommunication, and popular tools like WhatsApp. Samantha shares practical tips for keeping your team engaged and productive while effectively managing work-life boundaries.

Key Takeaways:

  • Set clear communication protocols for remote teams
  • Maximize WhatsApp for business communication
  • Create a virtual watercooler for team bonding
  • Maintain a healthy work-life balance

For More Insights: Ready to enhance your strategic communication skills? Join Samantha's classes for a wealth of actionable strategies to transform your remote work dynamics. Click here to enroll!

Stay close, stay connected, and keep pivoting! Your commitment to improving your remote work dynamics is key to your success.

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1 year ago
11 minutes 56 seconds

Pivot with Samantha J. Best
How Corporate Social Responsibility (CSR) Can Strengthen Your Corporate Reputation in the Caribbean

In this episode of Pivot, host Samantha J. Best explores the critical role of Corporate Social Responsibility (CSR) in building a strong corporate reputation, particularly in the Caribbean. Samantha highlights how businesses can leverage CSR to gain trust and loyalty by contributing to their communities. She dives into examples from two regional leaders, Massy Group and SM Jaleel & Company Ltd., showing how CSR drives sustainability, community engagement, and brand loyalty.


Discover how your business can implement CSR to make a positive impact while enhancing its reputation. Start integrating CSR into your strategy and build a legacy that resonates deeply with customers and stakeholders.


Key Topics:

  • What is CSR?
  • How Massy Group and SM Jaleel use CSR to boost brand trust.
  • Aligning CSR with modern values for greater impact.
  • Making CSR a core part of your company's identity.

👉 Explore Samantha's corporate communications and branding classes.

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1 year ago
9 minutes 9 seconds

Pivot with Samantha J. Best
From Local to Global: Adapting Your Brand for International Success

Welcome to Pivot with Samantha J. Best! In this episode, we discuss the essential steps for shifting your brand's messaging from local markets to a global stage. Learn how to understand cultural nuances, adapt your messaging, and leverage digital tools for international reach—all while maintaining consistency and authenticity.


Key takeaways include:

  • How to identify and adapt to cultural differences.
  • Examples of successful brand pivots from Grace Kennedy and Massy Stores.
  • The importance of storytelling in global communication.


Looking to take your brand global? Sign up for Samantha’s exclusive training sessions here.

Stay tuned, and keep pivoting!

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1 year ago
10 minutes 29 seconds

Pivot with Samantha J. Best
Pivoting the Narrative: How to Lead Through Change

Join Samantha J. Best on Pivot as we explore how businesses in the Caribbean can use strategic communication to lead through mergers, acquisitions, and corporate transformations.


Hear real-life examples from Republic Bank, CL Financial, Massy Holdings, Digicel, and more. Learn how to navigate change, control the narrative, and sustain success.


👉 Ready to enhance your communication skills? Check out Samantha's classes for actionable insights!

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1 year ago
10 minutes 28 seconds

Pivot with Samantha J. Best
Personal Branding Pivot: Repositioning Yourself in a Competitive Market

In this episode of Pivot, host Samantha J. Best dives into the art of personal branding. Learn how to reposition your personal brand when you feel stuck or ready for the next big move. Samantha shares actionable insights on refreshing your brand, remaining authentic, and standing out in today's crowded market.

Whether you're an entrepreneur or a corporate leader, discover strategies for crafting a brand narrative that reflects the real you. Ready to take control of your brand?

👉 Join Samantha's Personal Branding Classes and Coaching

Key Takeaways:

  • The importance of authenticity in personal branding
  • Defining your new brand narrative
  • Crafting a communication strategy to support your pivot
  • Reintroducing yourself to your network
  • Building and measuring your digital presence

Listen and start your brand evolution today!

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1 year ago
10 minutes 40 seconds

Pivot with Samantha J. Best
The Digital Pivot: Adapting Corporate Communication for the Social Media Era

In this episode of Pivot, Samantha J. Best explores how businesses can thrive in a digital-first world. Learn about platform-specific strategies, the power of digital storytelling, and how to manage social media crises effectively.


Key Takeaways:

  • Digital-First Strategy: Prioritize your digital platforms and tailor content to your audience.
  • Storytelling: Engage your audience emotionally with compelling brand stories.
  • Crisis Management: Handle online crises with transparency and swift action.
  • Community Building: Foster loyalty by interacting with your audience regularly.


Take Your Skills Further:
Boost your corporate communication skills with Samantha’s exclusive classes. Sign up here and elevate your digital strategy!


Links:

  • Enroll in Samantha's Classes
  • Follow Samantha on LinkedIn


Subscribe: Don’t miss future episodes—subscribe to Pivot today!

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1 year ago
11 minutes 32 seconds

Pivot with Samantha J. Best
Pivoting in a Crisis: Navigating Corporate Communication Under Pressure

In this 1st episode of Pivot with Samantha J. Best, we discuss how companies can effectively manage crises through strategic communication.


Learn the essentials of transparency, speed, and consistency and how they can protect your brand during challenging times.


Samantha shares real-life examples, offers actionable tips on adapting your messaging, and explains how to rebuild your reputation after a crisis.


Key Takeaways:

  • ​Defining corporate crises and their impact.
  • ​Crisis communication principles: transparency, speed, and consistency.
  • ​Real-life examples of successful and failed crisis management.
  • ​How to adapt your messaging and rebuild trust.


Special Offer: Sign up for Samantha’s exclusive communication workshops!


A reminder to subscribe, share, and leave a review to help more people discover Pivot with Samantha J. Best!


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1 year ago
10 minutes 59 seconds

Pivot with Samantha J. Best
Pivot is your guide to navigating life’s turning points and adapting to change. Hosted by Caribbean communication expert Samantha J. Best, this podcast explores how individuals and businesses overcome challenges and embrace new opportunities. Whether through solo episodes offering strategic insights on leadership and communication or engaging interviews with innovators from various fields, Pivot provides actionable advice and real-world examples to help you thrive. From personal growth to business evolution, get the tools to make your next move confidently.