Welcome to another insightful episode of Pivot with Samantha J. Best! Today, we dive into a crucial topic for businesses of all sizes: crisis communication. Discover how to prepare your brand for the unexpected, from recognizing the early signs of a crisis to creating a robust crisis communication plan.

In this episode, you’ll learn:

• How to spot potential crises before they escalate
• Key components of a crisis communication plan
• The importance of transparency and accountability
• The role of social media in managing crises

Want to strengthen your business communication strategies? Check out Samantha’s masterclasses on crisis communication and brand resilience.

Credits:
Host: Samantha J. Best
Produced by: Voyant Media Solutions Limited