Metrics are essential for understanding the success of your events, but there are certain things that data just can’t capture, like the magic moments of connection, delight, and surprise.
In this episode, hosts Felicia Asiedu, Rachel Andrews, and Alyssa Peltier discuss how events can have a lasting impact on your attendees and your brand. They share creative ideas and strategies for building emotional connections with your guests. Listen and learn how to create experiences that go beyond expectations and truly resonate with your audience.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Rachel Andrews, Alyssa Peltier & Felicia Asiedu
(01:59) Event moments that matter
(08:03) The intangible ROI of relationship building
(12:57) Making the attendee experience as smooth as possible
(16:21) Simple ideas to spark delight at events
Planning content for your event is a given. But are you also planning how you’ll use it after the event ends?
At Cvent CONNECT 2025, guest host Matt Heinz spoke with Megan Martin, VP of Marketing and Innovation at EMC Meetings & Events, to discuss how events can become content engines that support marketing, sales, and ongoing audience engagement. Megan explains how pre-event planning helps teams capture the right moments for the right audiences with a clear plan to repurpose it all.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Megan Martin
(04:05) Personalize content for your funnel
(07:03) How to repurpose event sessions
(09:42) Cross-team collaboration to maximize content
(12:25) Inspiring community-generated content at scale
(18:45) How AI gives marketers creative space
Data always speaks—never underestimate its power to prove the impact of your events.
At Cvent CONNECT 2025, guest host John Hunter sat down with Cvent’s Rachel Andrews and Robin Clark to discuss the definition and measurement of event success. They also share hard-won lessons about aligning with sales, attribution, and using data for smarter decision-making.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Rachel Andrews and Robin Clark
(01:24) How to measure event impact with data
(06:17) Common ways teams misjudge event success
(09:46) The challenge of attribution
(12:03) Post-event follow-up with sales
Inconsistent data, limited executive buy-in, and cross-team misalignment are common challenges in the events industry. But at the latest Cvent CONNECT, these common struggles became the foundation for productive dialogue and real solutions.
In this solo mini-sode, Alyssa Peltier shares key insights from an open forum with senior event leaders from some of the world’s largest brands. She discusses the five most pressing issues facing enterprise event programs today and the steps leaders are taking to move forward.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Alyssa Peltier
(02:11) Challenges in the events industry
(09:12) Solutions to reset your event program
Marketers spend months planning an unforgettable experience. And yet, it often feels like all that effort leads to just one day. But with the right approach, a single event can fuel months of content and conversation.
In this episode, Rachel Andrews speaks with Chris Carver, Co-Founder and CEO of Sessionboard, a platform designed to streamline event content management. Chris shares how his deep understanding of planners' pain points has shaped the platform's approach to improving event workflows. He discusses how content can serve as a bridge between event marketing and broader organizational goals and how tech-enabled collaboration can unlock lasting value long after the event concludes.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Chris Carver
(03:36) The challenges of content management
(09:15) Maximize event content for your overall marketing strategy
(19:30) Collaboration between event marketing and sales
(21:48) The best way to find speakers for events
(26:00) Understanding how senior-level marketers view events
Are your events truly built for everyone?
In this episode, Felicia Asiedu is joined by Julia Santiago, Managing Director at the CSUN Center on Disabilities, and Stephen Cutchins, Senior Manager of Accessibility at Cvent. Together, they discuss what it takes to make accessibility a baseline, not a bonus. You’ll hear what inclusive event design looks like, how new laws are raising the bar, and why creating events for everyone is good for both your brand and your business.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Julia Santiago and Stephen Cutchins
(02:24) The CSUN Assistive Technology Conference
(06:24) What’s driving the urgency for accessibility
(09:28) Accessibility laws in the US and the EU
(16:06) Designing for functionality, not disability
(24:08) Web content accessibility
(30:43) How to show your event is inclusive
(31:50) Accessibility for all as the standard
Resources:
The Big Book of Event Accessibility: https://community.cvent.com/education/learning-centers/topic/accessibility
The world is in a constant state of change, and it’s making event professionals rethink everything. How is this uncertainty influencing the future of events?
In this episode, Alyssa Peltier is joined by Cvent’s Julie Haddix and Jaimi Welch to discuss the current state of the events industry. Together, they break down key findings from the latest Pulse survey, exploring how political, economic, and social shifts affect planner sentiment, attendance expectations, and sourcing volumes. While confidence has dipped and challenges loom, the importance of in-person events and the continued reliance on event technology are stronger than ever.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Julie Haddix & Jaimi Welch
(04:42) Latest planner sentiments in the Pulse Survey
(08:37) The value of in-person events over time
(14:06) How events continue to impact business strategy
(19:02) Why a centralized CRM tech stack is crucial
(22:16) Repurpose event content across platforms
(27:21) Trends to keep an eye on in 2025
Small, medium, and large events each have their own purpose and strategy. They all bring something different to the table.
In part two of our event-led growth (ELG) series, Camille Arnold, Director of Experiential Marketing at Splash, joins Alyssa Peltier, Rachel Andrews, and Felicia Asiedu to discuss how each type of event requires a unique approach. While smaller events may seem simpler and more scalable, they come with their own set of challenges that require careful planning and execution. Each event, big or small, plays an important role in your overall ELG strategy, but it’s equally important to leave space for experimentation.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Camille Arnold
(01:02) The strategy behind small vs. big events
(06:21) Why events need to be scalable
(08:17) Making room for event experimentation
(10:43) The role of event tech in ELG
(14:41) Measuring the impact of standalone events
Just because you’re hosting events doesn’t mean you’re practicing event-led growth.
In part one of our event-led growth (ELG) series, Camille Arnold, Director of Experiential Marketing at Splash, joins Alyssa Peltier, Rachel Andrews, and Felicia Asiedu to unpack what it means to lead with an event-first strategy. They explore how ELG goes beyond event execution. It involves business alignment, attribution, tech stack readiness, and building meaningful, long-term customer relationships. Whether you are new to the concept or looking to refine your approach, this conversation sets the stage for a smarter, more strategic way to use events as a marketing channel.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Camille Arnold
(05:27) Defining event-led growth
(11:18) Being strategic with your event goals
(13:00) How customer behavior has changed over time
(15:38) Getting to know your ICP
(20:45) Why embrace an ELG strategy?
(21:50) Small events build lasting relationships
(27:08) Proving impact through attribution
No matter how advanced technology gets, face-to-face events hold a unique space in building trust, community, and connection.
In this episode, Felicia Asiedu and Rachel Andrews chat with Stacey Fontenot, the SVP of Marketing at Cvent. They discuss the lasting value of in-person experiences, the kind of leadership that brings out the best in teams, and how authenticity plays a key role in both. Stacey looks back at the career moments that shaped her leadership style, sharing advice for rising professionals so they can lead with confidence and stay true to themselves.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Stacey Fontenot
(03:10) Reframing leadership: Think like a CMO
(05:33) Women in leadership and building your network
(10:44) Aligning teams with purpose and vision
(15:13) Commit to your “word of the year”
(19:25) Events build trust and connection
(29:23) Career advice: say yes and stay curious
Event tech is more powerful than ever, but keeping up with constant changes is a job in itself. Enter the event technologist—the expert who ensures teams choose and use the right tools effectively.
In this episode, Alyssa Peltier and Rachel Andrews sit down with Taylor Bohn, Event Technology Manager at Cvent, to explore the rise of event technologists as a critical function within meetings and events teams. Taylor shares how her role has grown from a one-person operation to a full team, the importance of aligning event tech with marketing and IT, and how to turn event data into actionable insights.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Taylor Bohn
(03:28) The event technologist role and its impact
(14:13) Why collaboration is needed to improve event tech
(17:10) Keeping up with new features in your tech stack
(22:14) Content generation and insights through AI
(28:39) Being open to the evolution of event roles and responsibilities
Women play a powerful role in the exhibitions industry, yet leadership positions have long been dominated by men. So the real question is, how can more women step into decision-making roles, and what support systems help make that happen?
In this episode, Rachel Andrews sits down with Danica Tormohlen, VP of Group Content at Informa Connect and President of the North America chapter of Women in Exhibitions, alongside Oana Cipca, the organization’s Founder and Senior Manager at MECC in the Netherlands. They discuss the origins of Women in Exhibitions, the challenges women face in the industry, and how the organization has grown into a global network that supports, mentors, and uplifts women at all career stages.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Oana Cipca & Danica Tormohlen
(03:02) The origins of Women in Exhibitions
(07:30) Addressing gender disparities in the exhibition industry
(12:22) How Women in Exhibitions creates real career opportunities
(18:13) Expanding Women in Exhibitions globally
(22:41) Insights from the Women in Exhibitions World Summit
(27:19) The power of mentorship and industry connections
(31:07) How to get involved and take action today
Every event registration gives associations fresh, accurate member data—but are they using it to its full potential?
Beyond tracking attendance, this information can shape personalized experiences, strengthen engagement, and lead to sponsorship opportunities.
In this episode, guest host Elizabeth Wu (Powell), Marketing Manager of Industry Solutions at Cvent, sits down with Ben Muscolino, Founder and CEO of Breezio, AMS Geek, and Data Sangria. Ben explains the benefits of seamlessly integrating event tech with association management systems (AMS). He also discusses the biggest hurdles associations face with big data initiatives and shares practical strategies to overcome them.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Ben Muscolino & Elizabeth Wu (Powell)
(07:16) Why associations should care about event data
(12:21) Improved sponsorship and targeting through event data
(15:11) The benefits of a properly integrated database
(21:21) Being intentional about the data you need
(24:02) How associations can start improving their data strategy today
(26:32) Getting leadership buy-in for event integration
The best events are those that feel curated, relevant, and valuable. People are eager to spend their time wisely, and that means delivering experiences that align with their needs and interests.
In this episode, host Felicia Asiedu is joined by Cvent’s resident Content Marketing Manager, Victoria Akinsowon, to discuss event personalization. They share practical ways to customize events without overcomplicating the process, how to use feedback to craft meaningful experiences, and why small efforts can make a big impact.
With the right data and tools, event planners can design events that feel personal and truly worth attending.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introducing Victoria Akinsowon
(03:08) Why personalization matters more than ever before
(04:41) Using audience data to improve engagement
(08:14) Analyzing event patterns and trends with AI
(13:39) Personalization is about how well you know your audience
(16:17) Quality over quantity in content and events
(18:04) Start small and maximize the use of technology
Ready to wrap up the top trends reshaping the world of marketing and events in 2025?
In part 2 of our series, hosts Alyssa Peltier, Rachel Andrews, and Felicia Asiedu tackle the final four trends. From data privacy innovations in venues to redefining metrics like "Return on Relationships," this episode discusses strategies for creating more impactful, inclusive, and sustainable events.
You’ll learn how accessibility laws reshape event planning, why relationship-building is more critical than ever, and how to turn event content into year-round campaigns.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introduction to part 2 of the episode with hosts Alyssa, Rachel, and Felicia
(01:32) Hotels and venues adopting smarter tools for data privacy
(07:34) Return on Relationships as a key metric for 2025
(09:00) Differentiating ROR from ROI and its importance for relationship events
(15:07) Technology supporting accessibility compliance
(16:48) The impact of the European Accessibility Act on planners
(23:58) Event content fueling year-round campaigns
(28:19) Leveraging AI tools for efficient content repurposing
(29:45) Final takeaways on integrating event content into broader marketing goals
2025 is on the horizon, bringing trends that will transform your event strategy.
And you can unlock these trends shaping events and marketing in 2025 with hosts Alyssa Peltier, Rachel Andrews, and Felicia Asiedu. From AI-driven personalization to the growing demand for unique venues and memorable experiences, this episode covers the strategies every marketing and event professional should know.
You’ll learn how AI can boost productivity and simplify planning, why field marketing is emerging as a key growth driver, and how to turn data into meaningful action.
In this episode, you’ll learn:
Things to listen for:
(00:00) Introduction to the episode with hosts Alyssa, Rachel, and Felicia
(02:04) Using AI to transform event planning
(04:15) Rachel’s approach to quantifying AI’s impact on workflows
(08:26) How personalization is evolving in event experiences
(11:35) Leveraging AI for enhanced attendee engagement
(14:16) The growing demand for unique and experiential venues
(21:29) Balancing field marketing growth with resource constraints
(30:34) Final takeaways on 2025 trends and their practical implications
The event industry is vast, dynamic, and often misunderstood—but it’s time to change that narrative.
In this episode, Alyssa Peltier and Rachel Andrews sit down with Carrie Davenport, Lead Event Manager at Altria, and Candace Fitch, Howard Feiertag Professor of Practice in Hospitality Leadership at Virginia Tech, to discuss how education and real-world experience are shaping the next generation of event professionals.
From student-led events that raise thousands for local causes to building a curriculum that prepares graduates for corporate, nonprofit, and government roles, Carrie and Candace share how they’re shifting perceptions of what it means to work in events.
In this episode, you’ll learn:
Things to listen for:
(00:00) An introduction to the episode and guests Carrie Davenport and Candace Fitch
(03:03) How Virginia Tech’s event management program grew
(06:34) The importance of aligning industry experience with curriculum development
(09:50) How students plan real events from start to finish
(12:10) Why hands-on experience gives students a competitive edge in the job market
(13:45) Breaking the wedding planner stereotype and exploring the full scope of event careers
(18:57) Addressing challenges in event education, including the industry's “identity crisis”
(21:50) Advice for students entering the workforce
(24:45) The role of certifications and associations in growing your career
(29:07) Why understanding the business side of events is key to long-term success
(30:40) The vastness of the event industry and its impact on businesses and communities
(31:04) Final takeaways and a look ahead to 2025
Planning events that leave a lasting impression is not only about logistics; it’s about creating experiences that connect, inspire, and celebrate a destination's story.
In this episode, Rachel Andrews sits down with Michelle Moon, Vice President of Partners, Experience, and Events at Visit San Antonio, to uncover how destination marketing organizations (DMOs) bring a city’s unique culture to life for meetings and events.
Michelle shares her journey from managing museums to citywide events, explaining how her team helps meeting planners turn ideas into immersive, memorable experiences. Michelle shares how her team aligns small businesses, local talent, and destination assets to deliver personalized activations, like custom scent bars and interactive hat fittings, that capture the heart of the city.
In this episode, you’ll learn:
Things to listen for:
(00:00) An introduction to the episode with guest Michelle Moon
(01:07) Michelle’s career journey from performing arts to destination management.
(02:26) What it means to work for a Destination Marketing Organization (DMO)
(07:16) How Visit San Antonio connects planners with local partners
(11:43) The citywide event planning process
(14:08) Unique ways Visit San Antonio prepares the city for events
(16:24) Tailoring event experiences for different attendee demographics, focusing on immersive and sustainable initiatives.
(26:17) Highlighting Visit San Antonio’s events
(30:11) Michelle’s advice for aspiring professionals in the hospitality and events industry
(31:10) Final takeaways and the importance of heart and willingness to learn.
Corporate gifting is no longer just about giving—it’s about creating moments that matter.
In this episode, Alyssa Peltier welcomes back Tom Romine, Founder and President of Cultivate, to uncover how personalized and sustainable gifts can redefine the event experience for attendees, employees, and clients alike.
Tom shares insights into the growing demand for choice in gifting, revealing why one-size-fits-all gifts often fall flat and how customization adds a personal touch that resonates. Tom and Alyssa also explore trends for 2025, including luxury gifts that prioritize quality over quantity and how companies can make smarter budget decisions without compromising impact.
For event planners looking to wow attendees or marketing professionals rethinking employee appreciation strategies, this conversation is packed with practical takeaways to help you elevate your approach to gifting.
In this episode, you’ll learn:
Things to listen for:
(00:00) An introduction to the episode with returning guest Tom Romine
(01:27) A recap of Tom Romine’s previous episode and Cultivate’s approach to gifting
(02:18) Key trends in gifting for 2024, including sustainability and personalization
(03:25) Innovative gifting ideas for 2025, from customizable sunglass cases to branded footwear
(06:28) Shifting focus from disposable products to long-lasting, premium gifts
(08:14) The value of offering choice in employee holiday gifting
(10:48) Budgeting strategies to maximize impact without waste
(11:49) The advantages of gifting suites for international events
(12:29) Avoiding the holiday rush with strategic gifting solutions
(14:32) Final thoughts on the future of gifting and actionable takeaways for professionals
Corporate gifting has evolved from simple tokens of appreciation to a powerful way of building lasting relationships and enhancing the attendee experience.
In this replay episode, Alyssa Peltier sits down with Tom Romine, Founder and President of Cultivate, to explore how thoughtful and personalized gifts can leave a lasting impression at your events.
They dive into the power of offering choice in gifts, the growing trend of personalization, and how small touches can create big moments of connection. Tom also explains how to balance meaningful gifts with sustainability, ensuring the chosen items are appreciated and used long after the event.
Tom’s insights reveal how thoughtful gifts, combined with personalization and sustainability, can turn a simple gesture into a memorable moment that strengthens your event’s impact.
In this episode, you’ll learn:
Things to listen for:
(00:00) An introduction to the episode with guest Tom Romine
(01:54) Tom’s background and Cultivate’s mission in corporate gifting
(03:03) Navigating the pandemic and the shift to online gifting
(04:51) Gifting trends for 2024 and 2025
(06:34) The power of choice and personalization in corporate gifting
(10:00) Practical examples of personalization at events
(12:48) The role of utility and longevity in corporate gifting
(16:29) Sustainability in gifting and reducing waste
(19:59) Looking forward: New gifting ideas for 2025