In 2006 I quit my secure, salaried job in a PR agency to set up a business selling luxury pet accessories. Three years later and I was just a few short weeks away from losing my house and being declared bankrupt. The pressure and stress I went through during the several years before and after that time were incredible. And yet I'm not sure I'd really change it if I could. Had I not started that business I would not have learned all about digital marketing, social media, SEO and PPC advertising. I wouldn't be doing what I am now, have worked with the huge brands I have, or have won awards for my work.
Today's Digital Download is a rebroadcast of a recent episode of the Socially Unacceptable podcast, which I was asked to guest upon. As well as delving into the detail of what I learned during those failed years, we also talk about freelancing as a career choice, and about the benefits of podcasting for businesses.

The average person spends the equivalent of one entire month per year looking at their phone. They check it an average of 58 times per day. Overall screen time is at an all time high of 12 hours per day. And the impact on both our mental and physical health, as well as that of our kids, is stark. From a professional perspective, productivity suffers and burnout rates are high. And from a personal perspective, anxiety and mental health issues have never been as great.
Techtimeout is a digital wellbeing initiative focused on helping us to reduce screen time and achieve a more balanced relationship with technology. On today's Digital Download we take a look at the issues behind excessive screen time, the impacts it has and what we can do about it.

In the face of changes in the way Google works, how artificial intelligence is making inroads into copywriting and data analysis, the decline of conventional media and developments at X (formerly Twitter), the communications industry is coming under increasing pressure to adapt. Technology has a big role to play in public relations over the next few years, and the key for the industry is to understand this and to evolve with it. 
On today's Digital Download we take a look at where the communications industry is now and what technology is impacting it, and at how this is likely to change over the next year.
You can find the full transcript of this episode here: The Impact of Technology on PR Transcript

The introduction of Google Analytics 4 this summer was not exactly a surprise. Google had given several years' warning that Universal Analytics would stop collecting data and that users should begin the transition to GA4 sooner rather than later. But being forced to use it is a whole other ball game, and has had digital marketers and communications professionals in fits of frustration and anger ever since! The user interface, lack of reporting and complexity has not gone down well.
On today's Digital Download we're delving into the world of GA4 and trying to explain what to do and how to do it in plain, simple language that anyone can get to grips with.
You can find the full transcript of this episode here: Google Analytics 4 Transcript

Social media is now 15 years old and communications consultants are grappling with a series of fundamental issues related to a brand or organisation's use of social networks. While platforms implement updates on an almost daily basis, the bigger picture around whether a company should use specific networks has never been more sharply in focus. The answers to many of the questions arising from this are often extremely nuanced and far from straightforward, but understanding the macro picture helps to answer some of the micro questions.
On today's Digital Download we're looking at what's happening in the world of social media and how this is likely to impact businesses over the next year.
You can find the full transcript of this episode here: Future of Social Media Transcript

Barely a day now goes by without a new climate milestone being broken or another extreme weather event wreaking havoc somewhere in the world. But while the causes of climate change are widely acknowledged, the solutions are complex. While we as individuals can take action by driving electric cars or not eating meat, the impact of such actions is extremely minimal. And with the Government now easing back on its action to tackle climate change, does the emphasis now fall on businesses to take up the slack?
On today's Digital Download we're looking at sustainable business and its role in preserving the future of the planet.
You can find the full transcript of this episode here: Sustainable Business Transcript

Artificial intelligence is ushering in a new era of effective intelligent and convenient communication. At least, that's what ChatGPT would have you believe. But while the market for AI tools has exploded over the last few months, many of those working within the communications industry are left either confused or overwhelmed. And when you add the prospect of AI being left unchecked to develop at incredible speed and the fact that an increasing number of tech specialists have voiced their concerns, it's all a bit of a worrying time.
So today on Digital Download we're delving into AI: the potential impact on our jobs, the tools, the ethics, and where on earth we should start in order to future proof our careers!
You can find the full transcript of this episode here: Impact of AI Transcript

After a much longer than anticipated hiatus, the Digital Download podcast is back. And we're diving back into the digital communications world with a series of shows intended to catch you up on the latest developments.
This season features topics including the profound impact of AI on the marketing communications industry, the latest in the ever evolving social media landscape, analytics and GA4, and the challenges of sustainable business in the communications industry. We have some wonderful guests coming up, so make sure you join us as we explore some fresh and to-the-point views on the core digital topics that matter right now.
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Subscribe to receive new episodes automatically, and if you enjoy today’s show, please email it to a friend or share it on your favourite social media channels. And finally, it would also be very awesome and hugely appreciated if you'd take a moment to leave an honest review and rating for the podcast on Apple Podcasts or Podchaser, as this helps others discover Digital Download.

As the UK sweltered through record high temperatures this week, climate misinformation went into overdrive. Recent reports show high levels of greenwashing and non-existent impact assessments of organisational climate initiatives and, quite simply, this has to change. This week Paul is joined by Laura Sutherland from the PRCA's Climate Misinformation Strategy Group to discuss the responsibility that the entire communications industry has when it comes to tackling the crisis.
What to do Next





Subscribe to receive new episodes automatically, and if you enjoy today’s show, please email it to a friend or share it on your favourite social media channels. And finally, it would also be very awesome and hugely appreciated if you'd take a moment to leave an honest review and rating for the podcast on Apple Podcasts or Podchaser, as this helps others discover Digital Download.

With social justice, the cost of living crisis, war in Ukraine, COVID, the environment and the US Senate dominating the news agenda, there's an awful for consumers to take in. So when it comes to the brands they love, what do they really want to see? Action or escapism? This week Paul is joined by Marketing Manager Jack Richards to discuss Talkwalker and Hootsuite's latest Brand Love report, which determines the 50 most loved brands in the world.
What to do Next





Subscribe to receive new episodes automatically, and if you enjoy today’s show, please email it to a friend or share it on your favourite social media channels. And finally, it would also be very awesome and hugely appreciated if you'd take a moment to leave an honest review and rating for the podcast on Apple Podcasts or Podchaser, as this helps others discover Digital Download.

Should brands get involved in the metaverse, or just ignore it? What even is the metaverse?! This week Paul is joined by blockchain developer Holly Atkinson and experienced digital strategist James Whatley to address all the publicity around the metaverse with the aim of demystifying it for marketing communications professionals.
What to do Next





Subscribe to receive new episodes automatically, and if you enjoy today’s show, please email it to a friend or share it on your favourite social media channels. And finally, it would also be very awesome and hugely appreciated if you'd take a moment to leave an honest review and rating for the podcast on Apple Podcasts or Podchaser, as this helps others discover Digital Download.

Have you noticed the volume of people trying, and failing terribly, to be their authentic selves on LinkedIn recently? This week Paul is joined by PR consultant and business owner Antonia Taylor to discuss why the benefits of being yourself are greater than ever, why being genuine does not involve copying others' posting styles, and how we go about giving ourselves permission to be truly genuine.
What to do Next





Subscribe to receive new episodes automatically, and if you enjoy today’s show, please email it to a friend or share it on your favourite social media channels. And finally, it would also be very awesome and hugely appreciated if you'd take a moment to leave an honest review and rating for the podcast on Apple Podcasts or Podchaser, as this helps others discover Digital Download.

What brands say and how they say it has come increasingly into focus in the last couple of years. So why do so many companies suck so badly when it comes to having a distinct personality of their own? This week Paul is joined by brand voice strategist Bethany Joy to discuss why tone of voice is important, what it can achieve, and how to define a brand voice that isn't just copying Innocent Drinks!
What to do Next





Subscribe to receive new episodes automatically, and if you enjoy today’s show, please email it to a friend or share it on your favourite social media channels. And finally, it would also be very awesome and hugely appreciated if you'd take a moment to leave an honest review and rating for the podcast on Apple Podcasts or Podchaser, as this helps others discover Digital Download.

Facebook ads used to be brilliant for reaching highly segmented niche audiences and for creating a positive ROI. But not anymore. Interest targeting doesn't work like it used to and conversion costs have escalated. This week Paul is joined by CEO of Threepipe Reply Farhad Koodoruth to discuss just how broken Facebook ads are and whether this is the beginning of the end for social media advertising (spoiler alert: it is).
What to do Next





Subscribe to receive new episodes automatically, and if you enjoy today’s show, please email it to a friend or share it on your favourite social media channels. And finally, it would also be very awesome and hugely appreciated if you'd take a moment to leave an honest review and rating for the podcast on Apple Podcasts or Podchaser, as this helps others discover Digital Download.

Do your Facebook Page posts regularly get next to no engagement? Do the same posts on other networks perform considerably better? Do you sometimes question whether your audience is even seeing your posts? If you answered 'yes' to any of these, you should consider deleting your Facebook Page altogether. This week Paul is joined by CEO of Lumino Digital Jenny Karn to discuss whether the performance of Facebook is now so poor that there's little point in most brands even having a Page.
What to do Next





Subscribe to receive new episodes automatically, and if you enjoy today’s show, please email it to a friend or share it on your favourite social media channels. And finally, it would also be very awesome and hugely appreciated if you'd take a moment to leave an honest review and rating for the podcast on Apple Podcasts or Podchaser, as this helps others discover Digital Download.

Influencers have changed the nature of celebrity and the power dynamic of the media for good. Individuals now have the ability to impact the narrative around stories, and brands have to fully understand how to ensure they work in harmony with the press. This week Paul is joined by celebrity PR specialist Max Dundas to chat about A Listers, influencers, brand partnerships and THAT Will Smith Oscars moment.
What to do Next





Subscribe to receive new episodes automatically, and if you enjoy today’s show, please email it to a friend or share it on your favourite social media channels. And finally, it would also be very awesome and hugely appreciated if you'd take a moment to leave an honest review and rating for the podcast on Apple Podcasts or Podchaser, as this helps others discover Digital Download.

Wikipedia is an anomaly for marketing professionals; a fiercely moderated bastion to neutrality on the internet that public relations and marketing professionals have failed to crack. And yet, especially for large companies and high profile individuals, it can be extremely important when it comes to corporate reputation.
So what can be done to either secure a beneficial presence on Wikipedia or to help defend and control online reputation?
In this episode of the Digital Download podcast, I talk to Josh Greene from the Mather Group, a specialist in Wikipedia and online reputation management, about the benefits of a Wikipedia presence and how to go about managing it.
What to do Next





Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I'd love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you'd be able to take a moment to leave an honest review and rating for the podcast on iTunes or Podchaser, as this helps others discover Digital Download.



Thanks for listening!
 

NFTs have become ubiquitous over the last six months, with everyone from Snoop Dogg to Gary Vaynerchuck extolling their virtues. As 'the next big thing', marketers have more than a passing interest. And yet most are struggling to get their heads around the implications of NFTs, cryptocurrency, web3 and the metaverse.
From a marketing communications perspective, opinions vary from those who believe NFTs are the start of a societal shift to those who believe it's all over-hyped rubbish. And with so many different views and predictions and even explanations out there, cutting through the noise is an extremely tough task.
On today's Digital Download, I discuss and debate NFTs and the future of the internet with senior communications consultants Stephen Waddington and Scott Guthrie as we seek to find answers to some of our questions, from basic definitions and explanations to potential impacts.
What to do Next





Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I'd love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you'd be able to take a moment to leave an honest review and rating for the podcast on iTunes or Podchaser, as this helps others discover Digital Download.



Thanks for listening!
 

Back in the summer of 2020 as the world got to grips with COVID-19, PR leader Gini Dietrich made a bold prediction on this podcast that the public relations industry would not survive the pandemic as a standalone discipline. 18 months on and we're revising her assertion to look at how the pandemic has played out for the communications industry and whether Gini's position has changed.
As well as talking to Gini again, we're also getting the views of one of the UK's most influential PR figures, consultant and former CIPR President Stephen Waddington. They have very similar opinions in some areas, but rather divergent ones in others, which makes for an interesting contrast when we discuss what the future holds in store for the industry.
In the first Digital Download show of 2022, we discuss how PR has adapted over the last two years, whether the boost communications received during the pandemic was just a blip, what the changes have been, and whether the industry will be absorbed into marketing once and for all in the near future.
What to do Next





Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I'd love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you'd be able to take a moment to leave an honest review and rating for the podcast on iTunes or Podchaser, as this helps others discover Digital Download.



Thanks for listening!
 

2021 has been a struggle for many in the communications industry, with the ongoing pandemic coupled with evolving working processes and increasing demand on new knowledge and skills. Coasting is no longer an option for a successful career in marketing and public relations.
In the final episode of the Digital Download podcast of the year, we look ahead to 2022 and discuss how to futureproof your career as the industry continues to evolve. The special guest in this show is Rachel Miller, internal communications consultant, founder of All Things IC and host of the Candid Comms podcast.
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What to do Next





Subscribe to the podcast to receive new episodes automatically to your mobile or email. And if you enjoyed today’s show, please email it to a friend and/or share it on your favourite social media channels. I'd love to hear from you with any comments or thoughts. I read and reply to every single email, tweet or message. And finally, it would also be very awesome and hugely appreciated if you'd be able to take a moment to leave an honest review and rating for the podcast on iTunes or Podchaser, as this helps others discover Digital Download.



Thanks for listening!