In this episode of Behind the Booking podcast, we welcomed again Nikolaos Tsitsoulis, co-founder of HotelLabs and hotel owner. Together, we explored:
Nikos also shared how HotelLabs collaborates with organizations like the Greek Confederation of Hotels and why even experienced revenue managers benefit from this hands-on, interactive training.
This conversation is a must-listen for hoteliers who want to sharpen their revenue strategies, embrace innovation, and prepare for the next era of hotel revenue management.
Find me on:
http://behindeverybooking.com/
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In this episode of the Behind Every Booking podcast, Radka welcomed Nikos Tsitsoulis, co-founder of the Revenue Management System Hotel Labs and hotel owner in Greece. Together, we discussed:
Nikos also revealed his practical steps and insights on how small and medium-sized hotels can simplify revenue management and achieve profitable growth without heavy ad spending.
This inspiring conversation is packed with strategies, lessons learned, and actionable tips for hoteliers who want to boost direct bookings and future-proof their business.
Find me on:
http://behindeverybooking.com/
Free Resource:
Radka's Inevitable Hotel Success Community https://radkatelyckova.com/#free
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In this reflective solo episode of Behind Every Booking, Radka Telyčková opens up about a personal moment of growth—and why celebrating small wins is more important than ever in the hotel business.
Radka shares the story of how her Czech podcast received a special jury award in the Corporate Podcast of the Year competition and what it taught her about progress over perfection. From production struggles to frozen camera moments, this episode is a candid look behind the scenes.
You’ll hear:
Whether you’ve just launched a new website, received a glowing review, or improved your revenue—even slightly—this episode is a powerful reminder to pause, reflect, and recognize your own journey.
Because in hospitality, your success is inevitable—if you celebrate every step along the way.
Find me on:
http://behindeverybooking.com/
Free Resource:
Radka's Inevitable Hotel Success Community https://radkatelyckova.com/#free
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In this episode of Behind every booking, Radka shares highlights from a recent live group call in her Inevitable Hotel Success Program. These weekly sessions bring hoteliers together to tackle real-time challenges—from revenue management and marketing to guest reviews and operations.
This time, the conversation covered:
These group calls are where the real talk happens—where hotel problems meet real solutions. Want to be part of the conversation? Join Radka’s hotel community and never face your business challenges alone.
Drop a comment and Radka will send you the Training for using dynamic pricing by all room type categories.Ep. 7 SEO & Optimalization:https://open.spotify.com/episode/4OOVuSG4geidNbsQbewkgf?si=VpQ9-UnSQpiSDEQ7xhZ9dQ
Ep. 8 Minibar:https://open.spotify.com/episode/6X0Eyjhfp6uvNTCZU7IB3m?si=HuKidVASTHaAIwboZ47y-A
Blogpost:
https://radkatelyckova.com/2024/10/22/how-to-price-minibar-items-in-hotels-a-guide-for-hoteliers/
Find me on:
http://behindeverybooking.com/
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Radka's Inevitable Hotel Success Community https://radkatelyckova.com/#free
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In this episode of the Behind Every Booking podcast, Radka shares a deeply personal and eye-opening story from her early days at the InterContinental Prague—and uses it to highlight one of the biggest challenges in hospitality today: overdependence on OTAs.
Radka witnessed what happens when a hotel vanishes from a major booking platform. Two decades later, she’s helping hoteliers avoid the same trap—and protect their profits.
You’ll learn:
“Every OTA booking is a missed chance to build a relationship with your guest.”
Whether you're new to revenue strategy or looking to finally break free from OTA dependency, this episode is packed with actionable advice.
Want to know how much money you’re really losing to OTAs? Comment on the episode and Radka will send you her Rate Plan Profitability Template—free.
http://behindeverybooking.com/
Free Resource:
Radka's Inevitable Hotel Success Community https://radkatelyckova.com/#free
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In this episode, Radka dives into the art and science of dynamic pricing — and why 100% occupancy might actually be a sign you're leaving money on the table. Drawing from years of experience as one of the first revenue managers in the Czech Republic and Slovakia, she shares actionable strategies to optimize your rates, boost revenue, and maintain brand value.
Key Takeaways:
If you’re ready to rethink your pricing strategy and unlock new levels of profit, this episode is for you.
Plus, check out Radka’s "Price Your Room Right" course for hands-on tools and templates.Price Your Room Right is part of the Inevitable Hotel Success Programme: https://radkatelyckova.com/work-with-me/inevitable-hotel-success/
What pricing challenges are you facing? Drop your questions!
http://behindeverybooking.com/
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Overbooking—some love it, others hate it. When done right, it’s a powerful revenue optimization tool. But when mismanaged, it can turn into a front desk nightmare.
In this episode, I dive deep into the art of overbooking: why hotels do it, how to handle it without losing guest trust, and the steps to turn overbooking into a revenue-boosting strategy.
You'll learn:
If you’ve ever faced the chaos of overbooking—or want to avoid it—this episode is for you. Plus, I’ve prepared a special checklist to help you manage overbooking smoothly:
I would really like to know wheter you like or hate overbooking - leave a comment!
Listen in and learn how to make overbooking a strategy, not a problem!
http://behindeverybooking.com/
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Radka's Inevitable Hotel Success Community -https://radkatelyckova.com/#free
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Did you know that having too many room types can actually hurt your hotel's revenue? In this episode, we dive into room type optimization—a simple yet powerful strategy to increase RevPAR, boost occupancy, and drive demand for premium categories.
We explore why fewer room types mean simpler booking decisions, longer booking windows, and better operational efficiency. Plus, we cover the key questions you should ask before restructuring your room inventory and how to ensure a seamless transition across your PMS, OTAs, and booking engine.
If you're looking for higher profitability without additional costs, this episode is for you!
Tune in and start maximizing your hotel's potential today!
Free Resource:
Radka's Inevitable Hotel Success Community -https://radkatelyckova.com/#free
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In this inspiring episode, I sit down with Jorida Zoga, a laboratory doctor turned hotelier, to talk about her journey from the medical field to running a family-owned hotel in Albania. We discuss the challenges and triumphs of stepping into the hospitality industry, the booming tourism market in Albania, and how she transitioned from static pricing to dynamic revenue management.
Key topics we cover:
If you’re looking for insights on hotel management, guest experience, and pricing strategies from a unique perspective, this episode is for you!
Jorida's Hotel Kamomil:https://hotel-kamomil.com/
Have a question or want to connect? Reach out to me anytime!
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Radka's Inevitable Hotel Success Community -https://radkatelyckova.com/#free
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In this episode of Behind Every Booking, we dive into one of the most debated topics in hotel operations—how to price minibar items effectively. Should you go for a 100% markup, or is a higher margin necessary to cover costs?
Key highlights:
Minibars are more than just an extra convenience—they're a revenue opportunity if priced and managed strategically. Tune in to discover how to optimize your minibar pricing while keeping guests happy and your profits intact!
Want to refine your minibar pricing strategy? Reach out, and let’s tailor a plan that fits your hotel’s unique needs.
Free Resource:
Radka's Inevitable Hotel Success Community -https://radkatelyckova.com/#free
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In this episode of Behind Every Booking, I take you inside my latest experiment—using AI-driven search strategies to improve website visibility, engage more hoteliers, and stay ahead in the evolving digital landscape.
Key highlights:
AI is changing how hotels appear in search results—and if we’re not optimizing for AI-powered search, we’re already behind. Want to know how your hotel can stay ahead? Tune in and let’s explore this together.
Bonus: Check out the blog post for ready-to-use ChatGPT prompts to optimize your hotel’s website!
https://radkatelyckova.com/2025/01/30/how-hotels-can-optimize-for-ai-powered-search-and-future-proof-their-visibility/
Hotel Portinari in Brugge, mentioned in this episode:
https://portinari.be/
Free Resource:
Radka's Inevitable Hotel Success Community -https://radkatelyckova.com/#free
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In this episode of Behind Every Booking, we’re diving into a game-changing topic: why direct bookings are the future — and how independent hoteliers can take control of their business by outrunning OTAs.
Key highlights:
Direct bookings are not just about higher margins — they're about owning your guest relationships, strengthening brand loyalty, and setting your hotel up for lasting success.
Challenge for hoteliers: Take one step today to improve your direct booking strategy. Upgrade your website, invest in training, or launch a loyalty program — whatever it is, don’t wait. The future of direct bookings is yours to claim!
Free Resource:
Radka's Inevitable Hotel Success Community - https://radkatelyckova.com/#free
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The podcast episode "The 5 Pillars of Unstoppable Hotel Success" from the Behind Every Booking podcast offers valuable insights for hoteliers looking to elevate their business.
The episode focuses on five essential pillars that can transform a hotel or accommodation business:
Turning Negativity into Opportunity: This approach resonates with the current emphasis on resilience and adaptability in the hospitality industry.
Shifting from Recency to Intentionality: This aligns with the growing trend of data-driven decision-making and strategic planning in hotel management.
Self-Identity and Business Vision Alignment: This concept reflects the increasing importance of personal branding and authenticity in hospitality marketing.
Integrating Strategy, Tactics, Mindset, and Beliefs: This holistic approach mirrors the current focus on comprehensive revenue management strategies.
Defining True Goals and Aspirations: This pillar emphasizes the importance of clear objectives in driving business success, a key aspect of modern hotel management.
Free Resource:
Radka's Inevitable Hotel Success Community - https://radkatelyckova.com/#free
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In this episode of Behind Every Booking show, I had the pleasure of speaking with Pedro, the co-owner of the stunning boutique hotel Castelo Santa Catarina in Porto. This family-run gem has been welcoming guests for over 40 years, blending rich local culture with exceptional hospitality.
🔑 Key highlights: Why Pedro joined the program Unevitable Hotel Success: Discover his motivations, what he wanted to learn, and whether the experience met his expectations. Dynamic pricing and customer service: How Pedro embraced these strategies to elevate his business.
Exceeding expectations: Pedro’s unique take on managing both guest and employee expectations to create memorable experiences.
The role of technology: Pedro shares his perspective on innovation in the hospitality industry.
Three game-changing takeaways: Learn the key benefits Pedro gained from the program and how they transformed his approach to running a hotel.
This inspiring conversation offers a behind-the-scenes look at the passion and strategies driving one of Porto’s most beloved boutique hotels. It might even spark your curiosity to visit this remarkable place!
Free Resource:
Radka's Inevitable Hotel Success Community - https://radkatelyckova.com/#free
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In this episode of Behind Every Booking Show, we dive into a uniquely German phenomenon that could transform your bookings and revenue: Brückentage (bridge days). This cultural practice of extending holidays around public holidays creates golden opportunities for hoteliers to boost occupancy and drive revenue.
Key Takeaways:
Understand the Brückentage concept: Learn how Germans strategically plan their vacations and why this matters for your hotel. Tap into higher demand: Discover how to attract mini-vacationers with targeted packages like "Weekend Getaway Specials" or "Four Days of Relaxation." Boost your bottom line: Explore how Brückentage stays can drive ancillary revenue from dining, spa treatments, and more. Plan ahead for success: Prepare your team, inventory, and marketing efforts to maximize these high-demand periods. Build loyalty: Turn unforgettable Brückentage stays into repeat bookings and glowing reviews.Whether you cater to German guests or want to attract a new market, this episode gives you actionable strategies to capitalize on this cultural trend.
Call to Action:
Ready to make the most of Brückentage in 2025? Check out the blog post, download the calendar, and start planning.
Don’t forget to share your findings or ask questions in our community.
If you wish to google a little bit, use those keywords:
Brückentage 2025
Urlaubsplanung Brückentage (vacation planning bridge days)
Feiertage kombinieren (combining holidays)
Free Resource:
Radka's Inevitable Hotel Success Community - https://radkatelyckova.com/#free
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In this episode of Behind Every Booking podcast, we tackle a topic many hoteliers find daunting: raising prices. Together, we’ll explore why staying stagnant isn’t the answer and how smart pricing can lead to greater revenue and long-term success.
Key highlights:
Whether you’re managing a boutique property or a larger resort, this episode will guide you through actionable steps to adjust prices without losing guests. Prepare your business for inflation and set it on a path to long-term profitability.
Free Resource:
Radka's Inevitable Hotel Success Community - https://radkatelyckova.com/#free
Stay connected:
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My first guest is Nikos Tsitsoulis, a Greek hotelier and co-owner of the revenue management system HotelLab. Nikos shares his journey from being a tech enthusiast to becoming the owner of the Ampelia Hotel in Greece and what it takes to manage his own accommodation business.
You’ll learn:
• How technology is transforming the hospitality industry and why it’s now indispensable.
• Why proper pricing is the key to success (and how automation can help you achieve it).
• The challenges small and medium-sized hotels face – from staff shortages to finding the right strategy.
• What Nikos has planned next – including modernizing the hotel and potentially expanding into glamping.
• How AI can assist in the hospitality sector.
If you’re looking to elevate your hotel to the next level or are simply curious about how one can leap from tech into hospitality, this episode is perfect for you!
Free Resource:
Radka's Inevitable Hotel Success Community - https://radkatelyckova.com/#free
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Are you a hotelier or hospitality leader ready to transform your business and achieve unstoppable success?
Do you want actionable strategies to maximize profitability, streamline operations, and build a thriving business you’re proud of?
Are you seeking mentorship from someone who understands the unique challenges of the hospitality industry and has a proven track record of results?
If you’re tired of settling for the status quo and ready to create real impact in your hotel, this podcast is for you.
Hosted by Radka Telyckova, a seasoned hospitality consultant with over 20+ years of experience, this podcast delivers no-nonsense insights into hotel success. Radka has helped countless hotels to unlock their potential through dynamic pricing, revenue optimization, and strategic asset management.
Each episode is packed with real-world advice, practical tips, and industry secrets to help you.
No fluff. No shortcuts. Just the truth about what it takes to succeed in today’s competitive hospitality landscape.
Subscribe now and join Radka as she shares the strategies, stories, and lessons that will inspire you to take your business—and life—to the next level.
Free Resource:
Radka's Inevitable Hotel Success Community - https://radkatelyckova.com/#free
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