In this episode of the Behind Every Booking podcast, Radka welcomed Nikos Tsitsoulis, co-founder of the Revenue Management System Hotel Labs and hotel owner in Greece. Together, we discussed:

• His journey from tech founder and revenue manager to hotelier with 70% direct bookings.

• Why repositioning and rebranding are crucial when acquiring and transforming a hotel.
• How precise pricing, smart segmentation, and revenue management tools shaped the success of his 25-room seaside property.
• The role of integrated digital marketing strategies versus fragmented outsourcing.
• Why focusing on direct traffic through OTAs, Google search, and website storytelling is more powerful than relying solely on metasearch.
• How collecting and leveraging guest data fuels remarketing and long-term loyalty.
• The importance of balancing OTA relationships while strengthening direct booking channels.

Nikos also revealed his practical steps and insights on how small and medium-sized hotels can simplify revenue management and achieve profitable growth without heavy ad spending.

This inspiring conversation is packed with strategies, lessons learned, and actionable tips for hoteliers who want to boost direct bookings and future-proof their business.

Find me on:

http://behindeverybooking.com/

Free Resource:

Radka's Inevitable Hotel Success Community ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://radkatelyckova.com/#free⁠⁠⁠⁠⁠⁠⁠⁠⁠

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