In this inspiring episode of AutoSure Presents, host Kerri Mungar sits down with Brianna Collins, a trainee Aftercare Consultant at AutoSure WA, to share what it’s really like starting a new career in the automotive industry.
With only three months in the role, Brianna brings a fresh perspective to the world of aftercare sales, customer service, and automotive protection products like paint protection, window tinting, and vehicle warranties. She opens up about the challenges of learning a completely new industry, building confidence in sales, overcoming customer objections, and discovering the value of products through real customer stories.
Whether you’re new to car sales, curious about aftercare consulting, or just love hearing authentic career journeys, this episode offers valuable insights, practical tips, and plenty of laughs as Kerri and Brianna discuss:
How to transition into the automotive industry with no prior experience
Building product knowledge and sales confidence
The importance of listening, rapport-building, and customer trust
Real-life examples of how aftercare products protect and add value to vehicles
Navigating rejection and turning a "no" into a "yes"
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