Chloe James is an emerging leader in the Australian automotive industry, currently serving as the New Car Manager at Rockingham Volkswagen. Beginning her career at just 19 as a Service Advisor, Chloe quickly transitioned into sales and has since risen through the ranks with determination and drive. Though she briefly stepped away from the industry to explore a role in recruitment, her passion for automotive brought her back stronger than ever. In this episode, Chloe shares her journey through the fast-paced world of car sales, reflecting on valuable lessons learned along the way. She discusses the challenges of navigating a male-dominated industry, the importance of self-care in high-pressure roles, and the evolving landscape of car buying—from call centres to online platforms. Join us for an inspiring conversation with Chloe James, as she opens up about her career, the importance of resilience, and what it takes to succeed in today’s automotive world.