In this episode, Kerri sits down with Chris Kiosses, State Manager at Integrity Warranties, who shares stories from decades across IT, car sales, and the evolving world of warranties. From learning sales on a commission-only computer shop floor to understanding why being curious is more powerful than being a “salesperson,” Chris breaks down the shifts he’s seen in dealership culture, customer expectations, and why building trust is the real currency in the car industry. They discuss the real role of warranties, the importance of training, and how AI is set to complement, not replace, human connection in sales. Chris’s passion for empowering others shines as he shares practical tips for anyone in sales as well as a reminder that success comes from helping others and embracing change. Whether you’re in automotive, sales, or love hearing stories of people who genuinely care about what they do, this episode is for you. 👉 Follow AutoSure WA on Instagram: instagram.com/autosurewa 👉 Follow the podcast on Spotify to never miss an episode: Listen on Spotify