What happens when HR fails to protect the employee?
In this episode of The BPO Breakroom, Jae and Kay tackle real horror stories from the BPO workplace:
1. Employees discovering zero SSS or PhilHealth contributions despite monthly deductions
2. Layoffs disguised as “performance-based,” but tainted by favoritism
3. Team members pressured to “just resign” with no due process
These aren’t just stories. They're real issues happening in the industry today—and we’re breaking down what to do when it happens to you.
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✅ Tag someone updating their resume today!
This is The BPO Breakroom—join us next time as we try to make the BPO workplace better, one story at a time.
#TheBPOBreakroom #BPOCareers #SelfAdvocacy #WorkplaceTips #BPOPhilippines #SpeakUpRight #CallCenterLife #CareerGrowth #WFHPhilippines #BPOPodcast
Feeling overlooked at work? In this episode, we break down how to speak up for yourself in the BPO setting—clearly, confidently, and without sounding demanding.
We’ll cover common self-advocacy mistakes and how to raise concerns the right way, so you're heard without burning bridges.
1. You only speak up when you’re burned out
2. You complain, but offer no solutions
3. You use entitlement language like “deserve ko ’to”
4. You escalate right away without trying to resolve it with your TL
5. You reject feedback or shut down
We also answer: Paano magsimula kung natatakot ka pa ring magsalita? Advocacy is a skill—and this episode will help you build it.
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✅ Join our growing community on Whatsapp - https://chat.whatsapp.com/Ik3my4UKlm52UWNSoCoib6
✅ Tag someone updating their resume today!
This is The BPO Breakroom—join us next time as we try to make the BPO workplace better, one story at a time.
#TheBPOBreakroom #BPOCareers #SelfAdvocacy #WorkplaceTips #BPOPhilippines #SpeakUpRight #CallCenterLife #CareerGrowth #WFHPhilippines #BPOPodcast
AI, shifting schedules, delayed promotions—paulit-ulit na stress sa BPO life. Pero ngayong 2025, ano nga ba talaga ang Top 3 pinaka-malalaking concerns ng mga BPO employees?
In this episode, Jae and Kay break down:
1. Job security dahil sa AI at automation
2. Work-life balance sa gitna ng burnout and shifting
3. Fair compensation at career growth opportunities
Makinig sa mga real stories ng agents na tulad mo—may kaba, may pagod, pero may laban. Alamin din ang mga red flags at concrete action steps para hindi ka ma-stuck o ma-replace.
Whether you're feeling stuck, tired, or ready for a change—this episode is your sign.
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✅ Join our growing community on Whatsapp - https://chat.whatsapp.com/Ik3my4UKlm52UWNSoCoib6
✅ Tag someone updating their resume today!
This is The BPO Breakroom, join us as we try to make the BPO workplace better, one story at a time.
Applying for a BPO job? Don’t rush. In this episode, Jae and Kay unpack five signs you must watch out for before saying yes to that job offer.
What you’ll learn:
✅ How to spot vague or misleading job postings
✅ Why a rushed or unprofessional hiring process is a red flag
✅ How to research a company’s online reputation and reviews
✅ What realistic and fair job offers actually look like
✅ Why interviews should reflect company values, not just check a box
Whether you’re new to the industry or considering a switch, this episode is packed with real talk, tips, and examples para hindi ka maloko sa hiring process.
Follow The BPO Breakroom on Spotify, YouTube, Amazon Music, and Apple Podcasts.
🎧 Listen on Spotify, YouTube, Apple Podcasts, and Amazon Music
📲 Follow us @thebpobreakroompodcast
💬 Join our growing community on Whatsapp group
This is The BPO Breakroom, join us next time as we try to make the BPO workplace better, one story at a time.
#TheBPOBreakroom #BPOJobsPH #CallCenterTips #JobInterviewPH #BPOCareer #WorkFromHomePH #JobHuntingTips #BPOCommunity #RedFlagsAtWork #CareerAdvicePH
Feeling stuck kahit magaling ka sa trabaho? You’re doing everything right—pero parang walang nakakapansin? In this episode, we’re breaking down exactly how to get noticed by management and position yourself for that next promotion.
✅ Real Reddit story: “How do I get promoted when no one notices my work?”
✅ Red flags that are keeping you invisible (and how to fix them)
✅ Practical tips:
– Document your wins
– Be more visible in meetings
– Communicate your career goals
– Take initiative beyond your current role
✅ Empowering advice on how to advocate for your own growth—without sounding mayabang
If you’re serious about moving up in your BPO career, this episode is for you.
🎧 Listen on Spotify, YouTube, Apple Podcasts, and Amazon Music
📲 Follow us @thebpobreakroompodcast
💬 Join our Messenger group for exclusive job ads every Monday!
This is The BPO Breakroom, join us next time as we try to make the BPO workplace better, one story at a time.
#thebpobreakroom #bpopodcast #promotiontips #callcenterlife #careerclarity #bpotips #worksmart #visibilityatwork #careeradvancement
What’s really causing the endless wave of BPO resignations?
In this eye-opening episode, we uncover the 4 silent yet powerful reasons why BPO workers are walking away—even from “stable” jobs. From toxic workload and weak leadership to lack of career growth and zero recognition, we expose what’s really going on behind the scenes, with real quotes from BPO employees.
Whether you’re a current agent, a team leader, or someone eyeing a career in the BPO industry, this episode is a must-listen.
✔️ What toxic signs to watch out for
✔️ What companies should be doing to fix attrition
✔️ How to protect your own career while staying sane
📌 Huwag kalimutang mag-follow, mag-subscribe, at i-share ‘tong episode sa teammates mo!
📲 Join our growing community on Whatsapp - https://chat.whatsapp.com/Ik3my4UKlm52UWNSoCoib6
🎧 Available na kami sa Spotify, YouTube, Amazon Music, Apple Podcasts, at iba pa!
Thinking of applying to a new BPO company? Before you send that resume, listen to this.
In this episode, Jae and Kay go behind the scenes with insights from actual BPO hiring managers with over 10 years of experience in recruitment. We’re breaking down what really makes a candidate stand out—beyond English skills and job experience.
Here’s what we cover:
1. 5 things hiring managers actually look for (with real examples)
2. Red flags that could cost you the job—and what to do instead
3. How to show authenticity, coachability, and confidence during your application
4. The mindset shift that can make or break your chances
📌 Huwag kalimutang mag-follow, mag-subscribe, at i-share ‘tong episode sa teammates mo!
📲 Join our growing community on Whatsapp - https://chat.whatsapp.com/Ik3my4UKlm52UWNSoCoib6
🎧 Available na kami sa Spotify, YouTube, Amazon Music, Apple Podcasts, at iba pa!
Here’s what to expect from this episode of The BPO Breakroom on work-life balance with our very special guest - Adie Baylon:
1. Is work-life balance really possible in the BPO industry?
2. Jae and Kay sit down with Adie, a ten-year BPO veteran now in HR and L&D—who still finds time to travel and enjoy life.
3. They break down the real red flags of burnout like constant fatigue, guilt when resting, and lack of personal time.
4. Get practical tips on setting boundaries, scheduling joy, and shifting your mindset about rest and productivity.
5. If you’re feeling stuck in a work-sleep-repeat cycle, this episode will help you take your first step toward balance.
Adie's Socials:
YouTube: @adiebaylon
Tiktok: @adie45_
📌 Huwag kalimutang mag-follow, mag-subscribe, at i-share ‘tong episode sa teammates mo!
📲 Join our WhatsApp group for exclusive job posts every Monday! Link in bio.
🎧 Available na kami sa Spotify, YouTube, Amazon Music, Apple Podcasts, at iba pa!
A BPO employee was suddenly terminated—no hearing, no clear explanation, just a series of notices that didn’t add up.
In this episode, we dissect the details of that case and ask the hard question: was due process followed?
Jae and Kay break down what due process should look like in the Philippine BPO setting. They’ll walk you through red flags, employee rights, and what steps to take if you think your termination was unfair. If this happened to you or someone you know, this episode might just be your wake-up call.
✅ Real case breakdown of questionable BPO termination
✅ Due Process 101: What employers must follow
✅ Step-by-step guide on what to do if you're unfairly terminated
📌 Huwag kalimutang mag-follow, mag-subscribe, at i-share ‘tong episode sa teammates mo!
📲 Join our WhatsApp group for exclusive job posts every Monday! Link in bio.
🎧 Available na kami sa Spotify, YouTube, Amazon Music, Apple Podcasts, at iba pa!
Feeling stuck in your BPO career kahit top performer ka naman? In this episode of The BPO Breakroom, we dive deep into the real reasons behind promotion delays—and more importantly, what you can do about it.
We’re breaking down the common red flags that keep agents from getting promoted and offering real, actionable steps to move you from agent to leader.
In this episode, you’ll learn:
Why consistently good stats aren’t enough to guarantee promotion
How to build a personal development plan that actually works
The importance of visibility, initiative, and leadership exposure
Join Jae and Kay for a real talk session filled with tips, stories, and strategies para sa mga gustong umangat sa BPO career nila.
📌 Don’t forget to subscribe, follow, and share this episode with your teammates.
📲 Join our WhatsApp group for weekly job postings and career opportunities.
🎧 Listen now on Spotify, YouTube, Amazon Music, Apple Podcasts, and more.
Not all stress is normal—some of it is a sign your job is slowly burning you out.
In this episode, Jae and Kay break down 5 red flags of a toxic workplace (think: micromanagement, shifting KPIs, and blurred boundaries).
More importantly, they’ll walk you through practical steps to protect your peace, set boundaries, and plan your next move—without quitting on the spot.
If you've ever wondered, "Is it me, or is it the job?"—this one’s for you.
Welcome back to The BPO Breakroom! In this episode, we dive into the booming VA industry in the Philippines. Is becoming a Virtual Assistant the better move for financial growth and work-life balance?
Our guest, Jam Blauta—award-winning content creator and founder of Barangay VA University—shares his insights on:
✅ VA vs. BPO salaries – which pays more?
✅ The highest-paying VA niches and how to hit six figures
✅ Work-from-home setup: game-changer or not for productivity?
Thinking of making the switch? Tune in now for expert advice and FREE VA training resources!
Don't forget to SUBSCRIBE to this channel. Support our cause by hitting that LIKE button and the NOTIFICATION BELL para updated kayo sa mga upcoming videos namin.
✅ Check our BIO and join us on our Social Media pages: @TheBPOBreakroomPodcast
✅ Available on Spotify, YouTube, Amazon Music, and Apple Podcasts. Follow @TheBPOBreakroomPodcast to stay updated!
✅ Help us grow—share, like, and invite your BPO friends. Let’s make this community BRIGHT again!
INTRODUCING, SHIFT STORIES. Our time is NOW! Our story, our power! Let’s take our power back through the stories all of us share!
Got a funny, stressful, intriguing or inspiring experience in the BPO industry? It could be your most memorable coaching session, your least favorite experience during a hiring process or it could be an unforgettable shift that’s haunting you up to this very day.
Share your stories: Fill out this form to submit your story
Jam Blauta's business pages:
Website: https://www.barangayva.com/
Email: hello@barangayva.com
Facebook: https://www.facebook.com/buhayvirtualassistant/
FREE VA COURSE HERE: https://nas.io/barangayva/challenges/barangay-va-university
The Virtual Assistance industry in the Philippines is booming, but is it really the future of work? In this special episode, we sit down with Jam Blauta, a top VA content creator and founder of Barangay VA University, to break down the realities of being a Virtual Assistant. From navigating online platforms to finding the right niche and securing high-paying clients, we uncover what it takes to succeed in this growing industry. Whether you're considering making the shift or just curious about the VA hype, this episode is packed with insights you won’t want to miss!Don't forget to SUBSCRIBE to this channel. Support our cause by hitting that LIKE button and the NOTIFICATION BELL para updated kayo sa mga upcoming videos namin.✅ Check our BIO and join us on our Social Media pages: @TheBPOBreakroomPodcast ✅ Available on Spotify, YouTube, Amazon Music, and Apple Podcasts. Follow @TheBPOBreakroomPodcast to stay updated!✅ Help us grow—share, like, and invite your BPO friends. Let’s make this community BRIGHT again!INTRODUCING, SHIFT STORIES. Our time is NOW! Our story, our power! Let’s take our power back through the stories all of us share! Got a funny, stressful, intriguing or inspiring experience in the BPO industry? It could be your most memorable coaching session, your least favorite experience during a hiring process or it could be an unforgettable shift that’s haunting you up to this very day. Share your stories:Whether you want to stay anonymous or join us on-air, your experience EMPOWERS the BPO community.Fill out the form below and let’s bring your story to life - https://forms.gle/ALE78iHwH4G47EVRA
Do team-building activities in BPO companies genuinely improve teamwork, or are they just another corporate obligation?
In this episode of The BPO Breakroom Podcast, Jae and Kay discuss the real impact of team building—when it works, when it feels forced, and what employees really think about it.
With insights from actual BPO employees, we break down whether these activities build camaraderie or just add pressure. Tune in as we uncover the truth behind team building in the BPO industry!
✅ Check our BIO and join us on our Social Media pages: @TheBPOBreakroomPodcast
✅ Available on Spotify, YouTube, Amazon Music, and Apple Podcasts. Follow @TheBPOBreakroomPodcast to stay updated!
✅ Help us grow—share, like, and invite your BPO friends. Let’s make this community BRIGHT again!
INTRODUCING, SHIFT STORIES. Our time is NOW! Our story, our power! Let’s take our power back through the stories all of us share!
Got a funny, stressful, intriguing or inspiring experience in the BPO industry? It could be your most memorable coaching session, your least favorite experience during a hiring process or it could be an unforgettable shift that’s haunting you up to this very day.
Share your stories:
1. Your story might get featured on our new podcast segment, Shift Stories!
2. Get the chance to guest in our Podcast.
Fill out the form below and let’s bring your story to life - https://forms.gle/ALE78iHwH4G47EVRA
Being a Team Leader in the BPO industry isn’t just about hitting targets—it’s about managing people, emotions, and endless reports. If you’re currently a TL or aspiring to be one, tune in to The BPO Breakroom Podcast for an honest and relatable discussion!
In this episode, Jae and Kay dive deep into the challenges of leadership, from handling difficult agents to maintaining work-life balance. They also share their personal experiences as TLs, highlighting the struggles, rewards, and misconceptions about the role.
Don't forget to SUBSCRIBE to this channel. Support our cause by hitting that LIKE button and the NOTIFICATION BELL para updated kayo sa mga upcoming videos namin.
✅ Check our BIO and join us on our Social Media pages: @TheBPOBreakroomPodcast
✅ Available on Spotify, YouTube, Amazon Music, and Apple Podcasts. Follow @TheBPOBreakroomPodcast to stay updated!
✅ Help us grow—share, like, and invite your BPO friends. Let’s make this community BRIGHT again!
Is working in a call center really easy? Is it a dead-end job? Are BPO employees not real professionals?
In this episode, Jae and Kay break down the Top 8 most brutal misconceptions about the BPO industry—alongside one of the funniest BPO content creators and a true industry leader, DonGee TV! From job security to career growth, we’re setting the record straight.
✅ Check our BIO and join us on our Social Media pages: @TheBPOBreakroomPodcast
✅ Available on Spotify, YouTube, Amazon Music, and Apple Podcasts. Follow @TheBPOBreakroomPodcast to stay updated!
✅ Help us grow—share, like, and invite your BPO friends. Let’s make this community BRIGHT again!
Love on the production floor—sweet or a ticking time bomb? In this episode of The BPO Breakroom Podcast, Jae and Kay spill the tea on workplace romance in the BPO industry.
From late-night shifts turning into unexpected love stories to office love teams that had everyone shipping—we're diving into real experiences, controversies, and company policies that make or break office relationships.
Is love in the workplace worth the risk, or should we keep it strictly professional? Tune in as we share stories, debate the dos and don’ts, and answer the burning question: Love on the floor—push or wag na lang?
Join us on our social media accounts:
Tiktok - @thebpobreakroom
Facebook - @thebpobreakroompodcast
Instagram - @thebpobreakroompodcast
Youtube - @thebpobreakroompodcast
The BPO industry keeps changing—higher salaries, better benefits, and more career paths, but also tougher competition and evolving demands. In this episode, we break down the shifts in compensation, career growth, work culture, and stressors.
Is the industry better now, or was the old BPO setup more stable? Join us as we explore both sides, share practical insights, and help you adapt to the ever-changing BPO landscape.
Join our growing community:
Facebook - https://facebook.com/thebpobreakroompodcast
Youtube - https://openinyoutube.com/@TheBPOBreakroomPodcast
The BPO industry has been a game-changer for the Philippine economy and workforce, but how much has it really changed over the past two decades? From the simpler call center days of the late ‘90s to the high-tech, AI-driven outsourcing landscape of today, we break down the evolution of the industry and what it means for current and aspiring BPO professionals.
In this episode, Jae and Kay discuss:
✅ The rise of multinational BPO companies like Sykes, Convergys, and Teleperformance
✅ How job opportunities, skill requirements, and technology have transformed the workplace
✅ The shift from traditional call centers to high-value Knowledge Process Outsourcing (KPO)
✅ What the future holds—will AI and automation replace BPO jobs?
Whether you’re a seasoned BPO worker or someone considering a career in the industry, this episode is packed with insights, nostalgia, and a look into what’s next for outsourcing in the Philippines.
Welcome back to The BPO Breakroom Podcast! In this episode, Jae and Kay are serving up laughs, relatable moments, and a whole lot of BPO truths with the Breakroom Top 10: We Listen, But We Don’t Judge – BPO Edition. If you’ve ever worked in the call center industry—or even just wondered what really goes on behind the scenes—you’re in for a treat.
The Breakroom Top 10 We Listen But We Don't Judge:
10 - Gi tap ang badge sa CR
9 - Nag-request ng PTO, hindi approved. Nag-SL
8 - Papasok na kulang ang tulog. Uuwing kumpleto ang tulog
7 - Top 10 companies Great Place to Work pero ni pa Xmas basket wala
6 - Kinukuha yung isang rolyo ng tissue sa CR
5 - Legend ka kapag kaya mong mag lunch within 15 minutes
4 - We are family’ daw sa orientation, pero di sinabi na dysfunctional pala sa production
3 - Sila queueing, ako avail. 15 mins interval
2 - Pag pasok ng Production Floor lahat single na
1 - Tumbler pero pagkain laman
🎧 Where to WATCH: You can find us on Spotify, YouTube, Amazon Music, and Apple Podcasts - @thebpobreakroompodcast.
