Do friendships at work really matter? As our organization transitioned to using Gallup for our Associate Engagement Survey (AES), one item caught a lot of attention: "I have a best friend at work." Does this really make a difference? And is this something that our organization and leaders should care about? Gallup’s research would overwhelmingly tell us, “Yes!” In fact, their research shows that if you have a best friend at work, you’re seven times more likely to be highly engaged. In this episode, Jamie Kuhne, Vice President of Care Management, and Emilee Tinapple, Clinical Nurse Manager in Care Management, share their experiences with building and cultivating connection in their professional lives and with the teams they lead and how creating workplace friendships can impact our engagement and well-being.
Ifyou’ve ever been asked, "Where do you see yourself in your career fiveyears from now?" or "What is your ideal next role?" and notknown the answers, you’re not alone! You may not know what you want to do next.Or you may know you want, or need, a change, but feel unsure of how to make asharp turn in your career to navigate a new career path. Or perhaps you’re aleader who’s looking to add talent to your team but you’re not confident inidentifying great candidates who don’t check the traditional boxes. In thisepisode, Gary Dighe, VP of Revenue Cycle at OhioHealth and Ali Albertson,Senior Director of Operations at Riverside Methodist Hospital, explore how toevaluate your skills and talent objectively while leveraging the experiencesand skills you do possess (i.e., your transferable skills) to navigate whatcomes next for you.
Moving from team member to team leader is a common, yetchallenging, transition that many leaders will face at some point in their career. Two OhioHealth leaders, Emily Swaney, Sr. Director of OhioHealth’s Lean Promotion Office and Jaclyn Carr, CNO and VP of Patient Care Services for Doctor’s Hospital join this episode. They have both experienced the nuanced dynamics of moving from peer to leader firsthand. We discuss how they have managed to establish boundaries and build trust while still maintaining a healthy culture. Whether you’re an emerging leader going through this for the first time or looking to refine your current approach, this episode offers practical strategies to navigate the change with clarity and purpose.
Leadership coaching has become an essential tool for many organizations looking to empower leaders and maximize performance. But what makes it such a powerful tool? If you’re new to coaching, what can you expect? And how can leaders use coaching skills to support their teams? We’re answering all of these questions and more with two of OhioHealth’s Executive Coaches, Wendy Larzelere, Sr. Talent Management Advisor, and Kimlyn Queen-Weis, Director of System Imaging. Whether you’re preparing for your first coaching session, looking to incorporate coaching into your leadership style, or even imagining yourself as a future coach, this conversation is full of great ideas to get you started.
Difficult conversations are an inevitable and in some cases, frequent part of leadership. So, what is the best way to prepare for one? And how can you manage the exchange while still preserving the integrity of the relationship? In this episode, we're joined by Tristan Hall, OhioHealth's Chief Human Resources Officer and Libby Daniels, Chief Nursing Officer and Vice President of Patient Care Services for OhioHealth Mansfield and Shelby Hospitals. They are tackling some of the most frequently asked (but tougher to answer) questions we've received from leaders who have attended our Courageous Conversations program. Whether it's learning to manage your emotions or preparing to give feedback to a leader above you, hopefully you'll finish the episode with a little less dread and a lot more courage.
Providing meaningful recognition is one of the most powerful and inexpensive ways for leaders to positively impact team engagement, retention, productivity and even well-being. So why do national and global surveys frequently show that less than half of employees say they are receiving it? In this episode, Joe Adams, Director of Leadership Development at OhioHealth returns to the podcast along with Kanesha Moss, Riverside Hospital's Chief Nursing Officer, to discuss the barriers to providing consistent and personalized recognition that makes employees feel valued. We also discuss how leaders can create a culture of recognition for their team not just through the accolades, but also by leading with empathy and connecting to what inspires people.
It's estimated that leaders spend 37% of their time making decisions, on average, making it a core competency of effective leadership. In fact, great leaders are often characterized by their ability to make tough decisions with confidence. But with big decisions or even sometimes the smaller ones also comes responsibility to the people it will impact. In this episode, Kristie McClure, OhioHealth's Senior Advisor of Provider and Associate Wellbeing and Dr. Mike Ezzie, President of the OhioHealth Physician Group discuss the importance of considering the well-being of people when making decisions as a leader. They also share examples of what this looks like for both senior and front-line leaders and steps you can take to assure well-being is taken into account but also doesn't stifle the decision making process.
The role of people leader can be very challenging - from managing personal stress, to being responsible for the well-being and success of your team, to driving organizational strategy and outcomes. There is a lot of responsibility in this role, and also a lot of impact. Which is why OhioHealth continues to make human-centered leadership development and support a priority. In this episode, we're exploring the transformative power of the leadership development we offer at OhioHealth. Whether you are a seasoned or emerging leader, these experiences have proven to be pivotal as our leaders learn how to navigate change, unlock the potential of their team, shape healthy cultures and foster growth. Kasi Rether, Director of Operations at Riverside Hospital and Michelle Stulgis, Director of Clinical Excellence and Accreditation discuss the impact of their involvement on their well-being and the way they lead, and the value that it's brought to their teams and the organization.
When leading a team through change, so often we focus on the strategy – our goals, timeline, communications plan, and training. But there is another element of change that if not managed well, can deter all the work that is done to implement it. To be successful, we can never underestimate the power of emotions. Change is disruptive, both professionally and personally. It affects the nature of our work, how we make decisions, and how we communicate. It can also impact our identity, our sense of belonging, and our relationships with others. So it only makes sense that the way people feel as they face change, and the way we respond to those feelings can seriously impact how well a team moves through it, and ultimately whether or not the change is successful. In this episode, Mike Racey, OhioHealth's Senior Change Management Consultant and Amy Upp, Senior Customer Strategy Advisor and former Director of Fitness and Wellness for OhioHealth Employer Solutions join us for a conversation about leading through change. They share their own struggles and learning moments in navigating change and provide great insight on how to address the emotional response of their team, as well as their own.
Trust in teams makes a big difference to work and well-being. In fact, research shows that trust is perhaps one of the most important factors that healthy team cultures have in common, and that unhealthy teams desperately need. But building trust requires hard work, vulnerability and commitment. And can take only a moment to be lost. In this episode, Alice Wheeler, OhioHealth's Vice President of Talent Management and Organizational Effectiveness returns to the podcast, along with Mike Hyek, President of Morrow County Hospital as we discuss what it means to be a trustworthy leader and why building trust is foundational for teams to thrive. They each share personal stories and guidance for building, maintaining, and even restoring trust that's been broken.
Whether it's a to-do list that's already a mile long, a colleague that keeps bringing up topics you're not comfortable with, or you need to leave early to pick up your kids from daycare, setting boundaries at work is an essential step to protecting your well-being, creating team psychological safety, and boosting your satisfaction and success as a leader. In this episode, I'm joined by Joe Adams, Director of the OhioHealth Leadership Academy and Tonya Johnson, an Advanced Practice Provider and Manager of Associate Development and Learning at OhioHealth. In addition to their expertise, both bring years of leadership experience to the conversation sharing their successes, struggles and insights for setting healthy boundaries.
In our first episode, we explore the powerful impact of developing and supporting human-centered leaders. Alice Wheeler our Vice President of Talent and Organizational Effectiveness and Morgan Weber, an Executive Coach and Leadership Development Advisor discuss what it means to take a human-centered approach and how it can help you be a more effective and more caring leader. We also take listeners through the cascade of impact that emerges when we focus on leader and team well-being.
The OhioHealth Leadership Academy podcast series, 'Leading to Wellbeing' explores the power of human-centered leadership to harness well-being, empower teams, and transform organizations. We're sharing real-world success stories and struggles from leaders on the front-line who will share actionable tools, strategies and insights for how to lead with intention, navigate challenges, shape healthy cultures and foster growth.
