In this episode of Drivetime, Jacqui Barker is joined by Dominique Kleeman (Chief Revenue Officer) and Jacob Sullivan (Chief Product & Technology Officer) from TekCor4.  

Together, they explore how data, AI, and machine learning are transforming the automotive aftersales landscape, helping dealerships and OEMs drive customer loyalty, optimise workshop operations, and prepare for the future of connected vehicles. 

Topics include:  

• How legacy data is being restructured to deliver predictive insights. 
• Using service regimes, invoice data, and connected car metrics to keep workshops full and customers loyal. 
• Challenges in the UK Market: Fragmented tech stacks, outdated KPIs, and the need for better data integration. 
• Empowering retailers and technicians with tech that supports—not replaces—human expertise. 
• The role of AI in simplifying decision-making, optimising service plans, and adapting to EV mandates and market shifts. 

This is a great conversation, packed with insight throughout.  

Drivetime is the global auto tech podcast, helping you navigate the fast-moving world of automotive innovation.  

Hosted on Acast. See acast.com/privacy for more information.

In this lighter, fast-paced Gear Change edition, Jacqui Barker reconnects with Andy Barratt to unpack the rapid transformation of the Middle East automotive market.

From the explosion of Chinese OEMs to the urgent need for CRM innovation and strategic thinking, Andy shares practical tips and personal reflections.

The episode also explores how tech, data, and customer experience are reshaping the industry, and ends with a fun dive into Andy’s dream road trip and playlist picks.

The conversation covers:

• The Middle East’s shift from brand loyalty to customer empowerment
• How dealers can build future-proof ecosystems and leverage CRM
• The power of connected vehicle data and predictive servicing
• Why consumers are buying technology and convenience, not just cars
• The role of WhatsApp, social media, and mobile-first experiences

Playlist picks: David Gray, Josh Groban, and Harry Styles

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In this special Middle East-focused episode, Jacqui Barker sits down with Andy Barratt, former Chair of Ford UK and now a leading voice in Middle Eastern automotive trends.

Andy shares his unique journey from finance apprentice to CEO at Ford, as well as his current work across the Middle East, offering insights from his LinkedIn newsletter, Middle East Auto Insight.

The conversation explores the rapid evolution of the region’s automotive landscape, the rise of Chinese OEMs, the importance of strategic thinking, and the critical role of data and digital transformation.

Key topics include:

• The Middle East’s automotive boom and regional differences
• Strategic challenges for retailers and distributors in the region
• The importance of CRM, data, and digital tools in modern auto retail
• EV adoption trends and infrastructure challenges
• Commercial vehicle innovation and last-mile delivery
• The role of social media and TikTok in car sales
• Talent gaps and the need for fresh thinking in the Middle East auto sector

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

Keyloop’s Senior Product Director, Jon Clay, returns for this week’s Gear Change episode.

He and Jacqui discuss:

• Why you don’t need to be an expert to understand data
• The importance of collecting data correctly
• How differentiating your data comes from the use case you’ve identified
• Why John can’t live without Claude

And, as always, we ask Jon to share the soundtrack to his dream roadtrip.

Drivetime is the global auto tech podcast dedicated to helping you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

This week, Jacqui sits down with Jon Clay, the Senior Product Director at Keyloop.

With a rich background in automotive, including FinTech and insurance, Jon shares his insights on how technology is transforming the industry from the inside out.

Topics Covered: 

• Jon’s journey from FinTech to automotive, and the transformational impact of financial technology on the sector
• The ongoing challenge of making vehicle emission figures clearer and more accessible for consumers
• Lessons from the automotive insurance industry, including the need for exceptionally accurate data (think five sigma accuracy!)
• How Jon and the team at Keyloop are connecting systems to deliver a seamless, unified experience for retailers and customers
• An introduction to Keyloop’s Operate domain—what it is, and how it empowers automotive retailers
• Why standardisation is crucial for scaling quickly and reducing software development costs
• The evolution from Software-as-a-Service to agent-to-agent automation, and what this means for exponential industry growth
• A first look at Vega, Keyloop’s new AI-powered business intelligence solution

Tune in to hear Jon’s unique perspective on the future of automotive technology, and how Keyloop is driving innovation across the industry.

Drivetime is the global auto tech podcast dedicated to helping you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

Jane Smith returns for this week’s Gear Change episode of Drivetime. 

Jane is the Field Chief Data & AI Officer for EMEA at ThoughtSpot – the world’s leading agentic analytics platform. In just 13 minutes, she shares practical insights you can put to work today, including:

• Why you don’t need a specialist team to access your data
• The one data point most dealerships overlook (and shouldn’t)
• Simple steps to start unlocking value from your data now
• How Keyloop and ThoughtSpot are partnering to power auto retailer intelligence
• Preparing for the agentic AI future
• Two free resources to level up your AI education

Drivetime is the global auto tech podcast helping you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

This week on Drivetime, we’re joined by Jane Smith, Field Chief Data & AI Officer for EMEA at ThoughtSpot, the world’s leading agentic analytics platform.

Jane brings her expertise to unpack how AI is transforming the way organisations connect with and act on their data.

In this episode, we explore:

• How the role of Data & AI leaders has evolved in recent years
• The power of conversational analytics for unlocking insights
• How data analytics played a surprising role in keeping Taylor Swift concerts safe
• How ThoughtSpot uses “tokenised search” to boost data accuracy
• The benefits of integrating world data into your systems
• Three things every retailer should prioritise in their AI strategy

Drivetime is the global auto tech podcast helping you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

It’s time for a gear change as we’re joined once again by Max Cavazzini, the EMEA Lead for Automotive and Manufacturing at Amazon Web Services (AWS).

In this light conversation, we touch on:

• Why you shouldn’t be afraid to share your data
• The power of having your data in one place
• Making sure you collect the right data at the right moment
• Autonomous driving will make life easier
• 
  

Plus, we get to know a bit about Max’s personal life, including his love of his pizza over and, as always, his dream road trip.

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

Max Cavazzini, EMEA Lead for Automotive and Manufacturing at Amazon Web Services (AWS), joins us in the studio to unpack the realities of digital transformation.

Since joining AWS in 2018, Max has led the Industry Specialists and Solutions team, helping customers invent and innovate at scale in the cloud.

We cover:

• How AWS began – and why it’s more than just servers in the sky
• The real benefits of AWS-hosted solutions
• Why customers are “beautifully dissatisfied”
• How to work backwards from the customer to the technology
• The art of seeing through your customers’ eyes
• Why you should focus on long, durable needs
• How agentic AI is transforming customer experience
• Using AI to eliminate low-value, repetitive work
• …and much more.

Drivetime is the global auto tech podcast helping you navigate the fast-changing world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

In this gear change episode of Drivetime, we catch up with Nick King, Insight Director at Autotrader, returns to bust myths and talk pricing strategy.

Nick shares why getting the price right is critical for minimising margin loss, and how AutoTrader helps retailers do just that.

Plus, we get a glimpse of his more personal side, including: - His love of indie music - His dream road trip - The piece of tech he can’t live without

Gear Change episodes are short bonus clips from our main interviews, giving you a chance to get to know our guests on a more personal level.

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

In this episode of Drivetime, we’re joined by self-confessed petrolhead Nick King, Insight Director at Autotrader, the UK’s largest online automotive marketplace.

From the future of electric vehicles to the lessons hidden in mystery shops, Nick shares a wealth of insight drawn from decades in the industry and AutoTrader’s vast pool of data.

We cover:

· Making EV adoption feel easy (and why that matters)

· The lasting ripple effect of the pandemic on used car sales

· Why the best technology always feels “obvious” in hindsight

· What mystery shops reveal about today’s retail experience

· The debate: how much detail should go into your vehicle listings?

· How Autotrader is optimising ads for AI-driven search

· The power of reframing the EV conversation for customers …and plenty more along the way.

Tune in for practical takeaways and forward-thinking ideas from one of the best in the business.

Drivetime is the global auto tech podcast that helps you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

Andy Gray returns to Drivetime for this week’s gear change episode, and he’s joined by Kortical co-founder of Barbara “Babs” Johnson.  

This future-focused episode covers: 

• How Andy persuaded Babs to join Kortical (being her brother definitely helped!) 
• The best action you can take to stop AI stealing your job 
• How to use AI in a meaningful way 
• The future of agentic AI and robotics 
• How AI will automate the final 20% of tasks to unlock revenue gains 

And just for fun, we swap dream road trip stories and the ultimate driving playlists. 

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

In this episode, Andy Gray, CEO and co-founder of Kortical, joins us for a conversation that unpacks the complex world of AI into something practical, relatable, and entertaining. 

Andy shares his journey from designing games out of boredom in school (after swerving Irish class) to building high-frequency algorithmic trading systems designed to outpace the competition. Along the way, a curious mind, a coding book in C++, and a chance encounter at a game design conference helped shape his path toward founding Kortical – all before AI was even a buzzword. 

We cover: 

• The difference between AI and Machine Learning 
• Why many AI projects fail—and how to avoid it 
• The untapped potential in automotive data 
• How to model intuitive actions into measurable, optimised processes 
• Why exposing existing data (like customer touchpoints before conversion) can transform business performance 

And much more...  

This episode is a goldmine for anyone trying to bridge the gap between cutting-edge tech and real-world application, especially in automotive retail. 

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.  

Hosted on Acast. See acast.com/privacy for more information.

Get to know Johan Sundstrand, the man behind Phyron, in this week’s instalment of Drivetime.

The episode covers Johan’s thoughts on the idea that “the car is the star”, the importance of visibility in an AI-powered future, and Johan’s love of boy bands.

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

This week on The Drivetime Podcast, we’re joined by Johan Sundstrand, co-founder and CEO of Phyron – the global leader in AI-powered video automation for automotive.

Johan shares his journey from running Sweden’s largest golf shop at 19 to building cutting-edge technology that’s transforming how cars are marketed online.

We dive into how AI-generated video content is helping retailers and OEMs tell better stories, create emotional connections, and increase engagement — all at scale, across every channel.

Topics covered:

• Understanding the community you are serving
• The role of AI in creating consistent, scalable content
• How to grab attention and drive conversion in a distracted world
• What makes content ‘emotionally intelligent’

This episode is packed with insight, personality, and big ideas about the future of automotive communications.

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

Jacqui is joined once again by Oana Beattie, VP of AI and Data at Kyndryl.

In this episode, Oana challenges a common myth about AI, shares three practical ways to start creating value, no matter where you are in your AI journey, and reveals how AI has even made her a better friend.

Drivetime is the global auto tech podcast helping you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

This week, Jacqui sits down with Oana Beattie, Vice President of Data and AI at Kyndryl, the world’s largest IT infrastructure provider.

Many automotive leaders are eager to harness the power of AI but don’t know where to start. This episode offers practical insights from a seasoned expert who’s been working with AI since its early days.

Topics covered include:

• How AI can streamline admin
• A simple way to train ChatGPT
• The future of Mobility-as-a-Service
• How AI agents could enable the perfect service experience

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

This week, join Jacqui on the road at the Canadian Lenders Summit in Toronto for the second episode spotlighting the Canadian market.

In this series of short interviews, Jacqui talks regulation, innovation, and technology with leaders across the Canadian Lender space.

Innovation is rapidly advancing across the market, touching every sector. At the recent summit led by Gary Schwarz’s, the panels explored ways to unlock freer trade across the Canadian border and make it easier for consumers to engage more fully, all within a complex regulatory landscape.

Guests include:

•           Abdullah Choudhry, CIO- Arbor

•           Pamela Draper, President - Digital Commerce Payments

•           Will Keliehor, CCO Peoples Group

•           Mark Mountan, Head of Marketing - Capco

•           Daniel Goldstone, CEO – Rangeteller

Press play now to hear these insightful and energetic discussions.

Drivetime is the global auto tech podcast designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

This episode of Drivetime is the first in a mini-series spotlighting the Canadian market. Host Jacqui sits down with Niel Hiscox, CEO of Clarify Group—a research and consultancy firm specialising in automotive insights.

They discuss how recent US and Canadian elections are shaping the automotive landscape, the ripple effects of tariff tensions, and the unique market opportunities now emerging.

Niel also shares details of Clarify Group’s pioneering research into automotive retail technology, the first study of its kind conducted in Canada.

Drivetime is the global auto tech podcast powered by Keyloop. It’s designed to help you navigate the fast-moving world of automotive innovation.

Hosted on Acast. See acast.com/privacy for more information.

Rebecca Day, founder of She's Electric, returns to the podcast for this fun outtakes edition of Drivetime.

Packed with personality, the episode covers the next wave of AI, dispels the myth that EVs are like spaceships, and delves into how tech can help out parents everywhere. 

Drivetime is the global auto tech podcast dedicated to helping you navigate the fast-moving world of automotive innovation. Subscribe today to stay tuned into an industry that innovates with no speed limit. 

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