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Dear comms...
Beaumont Communications
26 episodes
1 week ago
Why is it that leaders still flinch when they hear the word “storytelling”? And why do comms teams so often find themselves fighting to prove it isn’t just fluff? In this episode of Dear Comms…, we sit down with Rachael Warner — comms trainer, writer, and founder of what she calls “zero-bullshit communications” — to unpack the myths, fears, and real opportunities around storytelling at work. Together, we’ll explore why storytelling still gets side-eyed in leadership circles, what a good narra...
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Business
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All content for Dear comms... is the property of Beaumont Communications and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Why is it that leaders still flinch when they hear the word “storytelling”? And why do comms teams so often find themselves fighting to prove it isn’t just fluff? In this episode of Dear Comms…, we sit down with Rachael Warner — comms trainer, writer, and founder of what she calls “zero-bullshit communications” — to unpack the myths, fears, and real opportunities around storytelling at work. Together, we’ll explore why storytelling still gets side-eyed in leadership circles, what a good narra...
Show more...
Business
Episodes (20/26)
Dear comms...
S5E5: Changing the story of storytelling
Why is it that leaders still flinch when they hear the word “storytelling”? And why do comms teams so often find themselves fighting to prove it isn’t just fluff? In this episode of Dear Comms…, we sit down with Rachael Warner — comms trainer, writer, and founder of what she calls “zero-bullshit communications” — to unpack the myths, fears, and real opportunities around storytelling at work. Together, we’ll explore why storytelling still gets side-eyed in leadership circles, what a good narra...
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1 month ago
20 minutes

Dear comms...
S5E4: Legal vs. Comms: Coexisting without conflict
Why does it always feel that comms and legal are at loggerheads when we’re meant to be protecting the same business? In this candid chat with Julian Hilton-Johnson (who's both an ex-lawyer and an ex-global comms lead), we unpack the tension. Legal precision vs public clarity, “sign-off” culture vs partnership, and risk avoidance vs opportunity. Expect practical fixes, horror stories, and why your WhatsApps may come back to haunt you. Spoiler: lawyers are humans too. Useful links Follow Julian...
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1 month ago
23 minutes

Dear comms...
S5E3: What comes after comms?
You’ve spent years leading communications. You know how to shape a message, manage a crisis, coach leaders, bring clarity where there’s chaos. But what if all that experience was just the beginning — and your next chapter looked nothing like your current one? In this episode of Dear Comms…, we talk to Jocelyn Penque-Saunders, a former global comms leader who walked away from the corporate world to become a dating coach. Yes, really. We explore: How comms skills — from ...
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2 months ago
18 minutes

Dear comms...
S5E2: Strategy, stories and staying on message: what comms can steal from politics
When you think politician, you don't often think "honesty, transparency, straight answers"... but that doesn't mean that there's nothing to learn from our political friends. In this episode, we’re joined by Daisy Powell-Chandler, political strategist turned corporate comms adviser and host of Why Everybody Hates You. Daisy shares what decades in campaigning have taught her about understanding your audience, building purpose and vision that actually drive action, and communicating the un...
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2 months ago
31 minutes

Dear comms...
S5E1: Decisions, decisions...
Some people excel at making choices. Others freeze. Or, worse, overthink their decision to death. In the world of comms, too often we're stuck in an endless feedback loop with no one willing to actually give the ok. But it doesn't have to be this way! In this episode, we’re joined by journalist, author, and decision coach Nell Wulfhart to talk about how to cut through the noise and choose a path forward. We explore why some decisions feel so hard, how to avoid getting bogged down in gro...
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2 months ago
18 minutes

Dear comms...
We're all goin' on a summer holiday
Now that you've got that Cliff Richard classic in your brain... The TL;DL (too long; didn't listen) is that we're taking some holiday time. But this short announcement also contains some tantalizing teasers as to some upcoming episodes of Dear Comms... Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a question or crisis they haven’t faced. From the ...
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3 months ago

Dear comms...
S4E5: Good job, bad press: would you work for a controversial company?
Working for a company with a difficult reputation (or thinking about it)? You’re not alone. In this episode, Imogen and Amanda dig into the reality of saying yes to jobs in industries like pharma, tobacco, military, or alcohol. They talk ethics, opportunity, and how to know if it’s worth the trade-offs. They share personal stories, practical questions to ask before you accept, and advice for when you know it’s time to move on. Whether you’re considering a leap or looking for a gut...
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4 months ago
15 minutes

Dear comms...
S4E4: No more sandwiches - how to give better feedback
Giving feedback might give you the ick, but it’s part and parcel of a leadership role. In this episode of Dear Comms, Amanda and Imogen dig into the art of giving feedback that’s honest and helpful. From clumsy delivery to vague advice, we talk through the pitfalls and share practical ways to say what needs saying—without losing your nerve or your team’s trust. Links you didn't ask for but might be interesting A critique on the feedback sandwichPixar's plussing methodImogen Hitchc...
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4 months ago
12 minutes

Dear comms...
S4E3: Thanks for the feedback… I think?
You asked for feedback but you’re not sure why you bothered? We hear you. In this episode of Dear Comms, Amanda and Imogen explore what to do when feedback is bad, blurry, or simply not there. We talk about how to stay grounded, get what you need from feedback, and develop a feedback culture you want to work in. Whether you’re craving clarity, or need help dodging a curveball, we’ve got you covered. Learn how to make feedback work for you, even when it's not delivered perfectly.&n...
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4 months ago
12 minutes

Dear comms...
S4E2: this is fine… and other lies we tell ourselves during change
Whisper it... there's going to be a restructure. Leaders are already talking about "cost-efficiency" and "synergies". And the role of comms? Make it all make sense without sending employees into an existential crisis spiral. In this episode of Dear Comms, we're looking at the mess that can be change communications. We discuss why it's important to translate leadership jargon, how we can help our leaders lead, and the key questions you have to answer in order to succeed. Links we didn't ...
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4 months ago
11 minutes

Dear comms...
S4E1: Lost in translation: communicating (and leading) across cultures
Leading a global comms team sounds exciting... until it all goes wrong. What works in Frankfurt might fall flat in Tokoyo. Expectations from your team in Cape Town could be drastically different from your colleagues in Mexico. So how do you bridge that cultural divide? In this episode of Dear Comms, we look at how comms teams can better communicate across borders. We'll also touch on how, as a leader, you can create a team that works even across timezones. The links promised: Simulation...
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4 months ago
14 minutes

Dear comms...
S3E5: Bye-bye burnout: reigniting your team and saying hello to productivity
Burnout in your comms team? Not on our watch! In this episode, we break down (or should that be breakdown?) how to put an end to burnout before it takes over your team. We look at everything from identifying burnout to providing the right culture and support to ensure your team remains healthy, motivated, and productive. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Betwe...
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5 months ago
11 minutes

Dear comms...
S3E4: New boss, new beginnings - your cheat sheet to onboarding a new CEO
Now with sound! The podcast gremlins ate half the audio on the original upload of this episode. We've had a word. Voila! A full episode for you (with both parts of the dialogue!) Onboarding a new CEO? In this episode, we dive into the key steps you’ll need to take to welcome a new CEO and raise their profile – internally and externally. From strategy to style, we’ll help you set them up for success. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and ...
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5 months ago
9 minutes

Dear comms...
S3E3: Should I stay or should I go?
Is it time to take the leap? In this episode, Imogen and Amanda discuss when it might be time to make a career change. From burnout to disconnect, they’ll look at how you’ll know to start looking for your next challenge. Tune in for practical advice on when and how to make a meaningful career shift in communications. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between t...
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5 months ago
9 minutes

Dear comms...
S3E2: 100 days to fake it (‘til you make it)
Stepping into a leadership role in communications (or, frankly, any leadership role)? In this episode, we outline a roadmap for your first 100 days. From understanding your team to aligning with leadership. We’ll break down the steps you need to take to make a meaningful impact from day one. Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and communicators) that spark action, drive growth, and build lasting influence. Between them, there’s not a q...
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6 months ago
11 minutes

Dear comms...
S3E1: Media visits - a quick survival guide
A journalist is coming. People are panicking. In this slightly longer-than-normal episode of Dear Comms…, Amanda is grilled by Imogen on how to survive a media visit without losing your cool (or your CEO). We cover the must-haves and the mistakes, from briefing frontline teams to crafting a story that actually sticks. Whether you’re hosting a camera crew, a curious blogger, or the entire national press, this one’s for you. Because if you’re going to tell your story – make sure it’s the ...
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6 months ago
20 minutes

Dear comms...
S2E5: Overcoming overwhelm
Leadership wants updates, but do they really listen? In this episode, we explore how to give leaders the information they need – without the blank stares. We break down how to keep leadership engaged, help them understand the impact you’re having, and balance being thorough without overwhelming them. Follow us on Linkedin: Imogen: https://www.linkedin.com/in/imogenhitchcock/ Amanda: https://www.linkedin.com/in/amanda-pierce2022/ Stuart: https://www.linkedin.com/in/stuart-rhys-thomas/ I...
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6 months ago
9 minutes

Dear comms...
S2E4: The delegation dilemma
Delegation is essential, but what if your team isn't ready? In this episode, we explore strategies to delegate effectively when your team lacks experience. Learn how to assess strengths, communicate expectations, and provide support to balance immediate needs with long-term development. Here's the article referenced: https://hbr.org/2016/05/for-delegation-to-work-it-has-to-come-with-coaching Imogen Hitchcock and Amanda Pierce have a clear purpose: creating communications (and co...
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7 months ago
11 minutes

Dear comms...
S2E3: The fine line between "need to know" and "oh no!"
Navigating a change maze? In this episode of Dear Comms…, we look at how you strike the balance between informed and overwhelmed. We explore the what’s in it for me, striking out jargon, and listening to your employees. John P Kotter article in Harvard Business Review: https://hbr.org/1995/05/leading-change-why-transformation-efforts-fail-2 Kotter’s 8 steps for leading change: https://www.kotterinc.com/methodology/8-steps/ Imogen Hitchcock and Amanda Pierce have a clear purp...
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7 months ago
11 minutes

Dear comms...
S2E2: The elephant in the room
Caught between a rock and a hard place? Leadership refusing to take off their rose-tinted glasses? Today we look at how to be realistic while remaining optimistic. Here’s the GM / Toyota analysis mentioned in today’s podcast: https://www.finn.agency/crisis-communication-case-toyota-gm-product-recall/ Here’s some more information on Steve Denning’s storytelling theory: https://hbr.org/2004/05/telling-tales Imogen Hitchcock and Amanda Pierce have a clear purpose: creating co...
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7 months ago
9 minutes

Dear comms...
Why is it that leaders still flinch when they hear the word “storytelling”? And why do comms teams so often find themselves fighting to prove it isn’t just fluff? In this episode of Dear Comms…, we sit down with Rachael Warner — comms trainer, writer, and founder of what she calls “zero-bullshit communications” — to unpack the myths, fears, and real opportunities around storytelling at work. Together, we’ll explore why storytelling still gets side-eyed in leadership circles, what a good narra...