In the second episode of our crisis comms series, we're now in the thick of it. The phone's ringing, your inbox is having a meltdown, and someone's just uttered "Crisis Team - Assemble!) We'll break down how you handle those first chaotic hours, how to tell if it’s really a crisis or just a very noisy issue, and why the best teams make decisions fast (and avoid endless committee debates). We'll chat about holding statements, social media spirals, and the importance of a good crisis log....
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In the second episode of our crisis comms series, we're now in the thick of it. The phone's ringing, your inbox is having a meltdown, and someone's just uttered "Crisis Team - Assemble!) We'll break down how you handle those first chaotic hours, how to tell if it’s really a crisis or just a very noisy issue, and why the best teams make decisions fast (and avoid endless committee debates). We'll chat about holding statements, social media spirals, and the importance of a good crisis log....
S4E1: Lost in translation: communicating (and leading) across cultures
Dear comms...
14 minutes
4 months ago
S4E1: Lost in translation: communicating (and leading) across cultures
Leading a global comms team sounds exciting... until it all goes wrong. What works in Frankfurt might fall flat in Tokoyo. Expectations from your team in Cape Town could be drastically different from your colleagues in Mexico. So how do you bridge that cultural divide? In this episode of Dear Comms, we look at how comms teams can better communicate across borders. We'll also touch on how, as a leader, you can create a team that works even across timezones. The links promised: Simulation...
Dear comms...
In the second episode of our crisis comms series, we're now in the thick of it. The phone's ringing, your inbox is having a meltdown, and someone's just uttered "Crisis Team - Assemble!) We'll break down how you handle those first chaotic hours, how to tell if it’s really a crisis or just a very noisy issue, and why the best teams make decisions fast (and avoid endless committee debates). We'll chat about holding statements, social media spirals, and the importance of a good crisis log....
