In this episode of Work’s Not Working… Let’s Fix It!, Siân Harrington sits down with Farley Thomas, former global MD at HSBC, CEO coach and co-founder of leadership edtech firm Manageable, to flip the script on leadership. What if the biggest lever for performance isn’t the CEO’s vision but the team manager’s next conversation? Farley argues that while organisations obsess over strategy, status and C-suite charisma, they’re missing what really drives culture, engagement and results: everyday ...
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In this episode of Work’s Not Working… Let’s Fix It!, Siân Harrington sits down with Farley Thomas, former global MD at HSBC, CEO coach and co-founder of leadership edtech firm Manageable, to flip the script on leadership. What if the biggest lever for performance isn’t the CEO’s vision but the team manager’s next conversation? Farley argues that while organisations obsess over strategy, status and C-suite charisma, they’re missing what really drives culture, engagement and results: everyday ...
In this episode of Work’s Not Working… Let’s Fix It! Siân Harrington sits down with Kate Waterfall Hill, executive coach, leadership expert and creator of Linda, the bad manager, to explore why leadership so often falls short in today’s workplace. With humour and insight Kate reveals why bad managers are everywhere, the hidden causes of their failings and how we can all do better.From the challenges of managing Gen Z to the traps of accidental managers, Kate offers a refreshingly practical an...
In this episode of Work’s Not Working… Let’s Fit It! Siân Harrington dives into the complex and often paradoxical relationship between humans and artificial intelligence with Tomas Chamorro-Premuzic, organisational psychologist and author of the provocative book I, Human. Together they unpack the ways AI is reshaping workplaces – and our very minds – for better and worse.From the alarming economic toll of digital distraction to the rise of "datification" Tomas sheds light on how technology ...
In this episode of Work’s Not Working, Siân Harrington sits down with Steve Hearsum to debunk one of the most seductive myths in leadership and organisational change – the myth of the "silver bullet." From tales of vampires and werewolves to the Lone Ranger’s legendary single shot, Steve uses storytelling to explore why leaders are so often tempted by the idea that a single, magical solution can solve their organisation’s most complex problems.Steve takes aim at quick fixes, challenging the t...
In this episode of Work’s Not Working Siân Harrington speaks with AI and leadership expert David De Cremer about the challenges business leaders face when integrating AI into the workplace. They explore how the rush to adopt AI can often miss the mark by focusing too much on technological solutions and not enough on the human elements that make successful AI integration possible.David argues that leaders are often overwhelmed by AI’s potential and mistakenly delegate the responsibility to tec...
In this episode of Work’s Not Working, Siân Harrington and inclusion expert Paul Anderson Walsh explore the challenges of managing five generations in the workplace and the need for adaptive leadership. They highlight the different expectations and perspectives of each generation, from Traditionalists to Gen Z, and the impact of these differences on work and leadership styles.The conversation touches on biases and stereotypes associated with different generations and discusses five key approa...
In this episode of Work’s Not Working, Siân Harrington speaks with Blaire Palmer about the outdated Victorian beliefs and practices still influencing modern workplaces. Despite technological and societal advancements, many organizations remain entrenched in old paradigms, treating employees like second-rate machines. Blaire argues that these antiquated beliefs prevent true evolution in work practices, affecting everything from productivity measurements to hierarchical structures.The discussio...
In this episode Siân Harrington speaks to Sophie Williams about the concept of the glass cliff, where women and marginalized groups are often hired in leadership roles when a business is already underperforming, setting them up for failure. It delves into the impact of the glass cliff on women in the workplace, the reasons behind it and the implications for organizations. The discussion also covers practical advice for HR leaders and individuals to mitigate the glass cliff and create mo...
In this episode Siân Harrington speaks to Laura Ashley-Timms about the importance of asking good questions as a management superpower. Laura highlights the challenges faced by managers in today's complex and rapidly changing work environment and the need to reinvent the traditional command and control culture of management. She introduces the concept of the Frankenstein manager, who is made up of bits and pieces of knowledge and experience, and explains why organisations are not set up to ask...
In this episode, Siân Harrington speaks with Rob Briner about the challenges and benefits of adopting an evidence-based approach in HR. They discuss the focus on HR fads and the need to shift towards a more informed and effective HR practice. They explore the role of data and analytics in evidence-based HR and the mindset and skills required to implement this approach. They also highlight areas of HR that are poorly evidenced and discuss how taking an evidence-based approach can lead to more ...
In this episode, Siân Harrington speaks to innovation expert Cris Beswick about misconceptions about innovation and how the way we approach it today is not delivering the outcomes businesses want. Cris emphasises that innovation is not just about new products or technology. He defines innovation as the introduction of new or different solutions that solve genuine problems and add value. He highlights the importance of innovation in today's rapidly changing business landscape and explain...
In this episode of Work's Not Working... Let's Fix It, Siân Harrington and acclaimed thinker Michael Jenkins, author of Expert Humans: Critical Leadership Skills for a Disrupted World, explore why a blend of altruism, empathy and compassion is key to transforming today's workplace into a thriving, humane environment where individuals and organizations can succeed together.Today's workplaces, more often than not, lack these essential qualities. Transactional relationships, metrics-driven evalu...
Sustainability has become a top agenda item for organizations globally. But many get stuck in a compliance rut, missing real opportunities for innovation and competitive edge. In this episode Dean Sanders tells Siân Harrington how leaders can move their organizations from box–ticking to transformational and profitable sustainability.As chief enterprise officer at ESG consultancy Anthesis Dean has decades of experience guiding major brands and multinationals. He believes we’re at a pivotal "re...
In this episode of Work's Not Working... Let's Fix It, Siân Harrington chats to celebrated comedian and communications expert Neil Mullarkey about why we need to improve communication in the workplace and the potential of improvisation as a tool for doing so.Neil recounts his journey from teaming up with Mike Myers in the 1980s and co-founding the Comedy Store Players to exploring how improvisation can enhance workplace collaboration. Delving into the business realm, he emphasizes how crucial...
In this episode, Siân Harrington interviews Catherine Garrod, author of Conscious Inclusion: How to ‘do’ EDI one decision at time who helped entertainment company Sky become the Most Inclusive Employer in the UK, about why, despite billions of dollars of investment, little progress has been made in the area of diversity, equity and inclusion (DEI) in organizations.We discuss the importance of inclusion in the workplace, the challenges organizations face in creating more inclusive ...
In this podcast, Siân Harrington interviews Daniel Strode about the connection between culture, innovation and a growth mindset, emphasising the importance of psychological safety in fostering a growth mindset within organisations. Dan argues that culture is the primary factor driving innovation, regardless of business size or type. He highlights the rapid pace of technological advancements in the Fourth Industrial Revolution and the need for companies to innovate daily to stay relevant ...
Productivity growth has slowed down in many economies since the global financial crisis of 2008. Despite advances in technology and investment in workforce training and development, productivity growth has remained low, puzzling economists and policymakers. Wages are stagnant or declining. Traditionally technology has been the primary driver of productivity gain – and today technology is advancing at an exponential rate. So why aren’t we seeing the growth we would expect? Is it that too ...
Companies today are failing at a record pace. In 1958 the average age of a company on the S&P500 stock index was 61. Today it is 18. It is predicted that within the next five years three-quarters of S&P500 companies will have disappeared.Artificial intelligence and automation is everywhere. But, rather than automating us out of work, these technologies are taking the more repetitive bits away from our jobs. The result is that more and more jobs are becoming hybrid – they combine skill...
The pandemic gave many of us a time to reflect on what we wanted from life and where our values lay. So it’s perhaps no surprise organizations were suddenly faced with what became known as The Great Resignation in 2021. This was the trend in which employees voluntarily resigned from their jobs in what appeared to be a mass exodus as they rethought their work conditions, careers and long-term career goals. One of the reasons cited for the Great Resignation has been the lack of career adva...
Everything we are taught about leadership today is wrong, says Rama Gheerawo. Traditional models of leadership are broken and outdated. We need more creative leadership – leadership that speaks the language of business but also the language of humanity. That is more empathetic, expansive and communal rather than outdated frameworks driven by the tired rhetoric of management and business run on the whole by men. In this episode we discuss how we can fix leadership.Rama is an internationa...
We have designed love out of the workplace, to the detriment of us and our organisations. We're not building work that helps each of us to thrive. To love our work. So how much of our day should we spend doing things we love? Why does this enable us to become more creative, innovative, collaborative and resilient? Plus what are the 'seven devils' we need to watch out for? Marcus Buckingham is the author of two of the best-selling business books of all time, has two of Harvard Business Re...
In this episode of Work’s Not Working… Let’s Fix It!, Siân Harrington sits down with Farley Thomas, former global MD at HSBC, CEO coach and co-founder of leadership edtech firm Manageable, to flip the script on leadership. What if the biggest lever for performance isn’t the CEO’s vision but the team manager’s next conversation? Farley argues that while organisations obsess over strategy, status and C-suite charisma, they’re missing what really drives culture, engagement and results: everyday ...
