AI is everywhere in hiring, promising faster, smarter recruitment—but can technology alone fix your hiring headaches? Andy Goram chats with Joel Quintela, an HR tech innovator with a psychology background, who argues AI alone won't cure broken hiring practices. They discuss why great recruitment still hinges on leadership, culture, and human decision-making, and how companies can intelligently integrate AI without losing their human touch. ----more---- Key Takeaways AI Isn't A Magic Fix: AI speeds up processes but amplifies existing problems if underlying hiring strategies are weak. Two Phases of Recruitment: Distinguish between 'screening out' (where AI excels) and 'selecting in' (which requires human nuance). Culture and Management Fit: AI struggles with evaluating nuanced cultural and managerial compatibility—critical factors for long-term success. Step-by-Step Implementation: Successful companies use AI incrementally, adjusting along the way rather than blindly adopting big solutions. ----more---- Key Moments The key moments in this episode are: 0:00:10 – AI is Everywhere, But is it Fixing Recruitment?0:04:56 – Meet Joel Quintela: HR Tech Innovator with a Psychology Twist0:10:53 – The Reality of Recruitment: Why it Feels Like Rolling Dice0:14:47 – AI in Recruitment: Strengths, Weaknesses, and Common Misconceptions0:21:09 – Human Nuance: Why AI Struggles with Culture and Management Fit0:27:34 – Leadership's Role in Fixing Broken Hiring Practices0:34:34 – What Forward-Thinking Companies Are Doing Differently with AI0:41:41 – Joel Quintela’s Three Sticky Notes for Better Hiring with AI ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Joel Quintela on LinkedIn here Follow Joel on Facebook here Follow Joel on X here Find Joel's website here ----more---- Full Episode Transcript Get the full transcript of the episode here

Can emotional intelligence (EI) at work become more performance than authentic practice? Dr. Robin Hills, expert psychologist and director of EI4Change, believes it can—and it's harming workplace culture. In this episode, we unpack the common myths surrounding emotional intelligence, exploring how EI, when genuinely understood and ethically applied, can transform workplace relationships, foster resilience, and build lasting trust. Robin reveals how emotional intelligence has been misunderstood and even misused, discussing how true EI isn't simply about being "nice" but involves navigating discomfort, challenging conversations, and courageous accountability. We dive deep into how leaders can distinguish genuine EI from manipulation and provide practical ways to ensure emotional intelligence is applied authentically to drive positive organizational outcomes. This episode is filled with actionable insights, and the conversation equips leaders with the knowledge to harness and use emotional intelligence authentically. Don’t miss it! ----more---- Key Takeaways Beyond Performative EI: Genuine emotional intelligence involves consistent practice, reflection, and authentic behavioral change. The Manipulation Trap: EI must be applied ethically; misusing emotional insights for manipulation erodes trust. Embracing Healthy Discomfort: True growth occurs when leaders balance empathy with accountability, facing into tough conversations. Redefining Emotions: Emotions aren't inherently good or bad—they provide valuable data, and how leaders respond determines their impact. ----more---- Key Moments The key moments in this episode are: 0:00:10 – The Real Truth About Emotional Intelligence0:04:08 – Who is Dr. Robin Hills?0:07:07 – Debunking EI Myths: Why Being Nice Isn't Enough0:09:11 – Understanding Neuroscience and Emotional Intelligence0:10:28 – Why Labeling Emotions as 'Positive' or 'Negative' Misses the Point0:14:15 – Have We Made Work Too Comfortable?0:22:03 – Has Emotional Intelligence Become Performative at Work?0:28:07 – Manipulation: The Dark Side of Emotional Intelligence0:32:03 – Bully or Tough Boss? Understanding the EI Difference0:37:29 – Taking Control: Resilience Through Emotional Intelligence0:43:02 - Sticky Notes – Three takeaways for using emotional intelligence authentically ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Dr. Robin Hills on LinkedIn here Find the EI4Change website here Find Robin's Emotional Intelligence Courses here ----more---- Full Episode Transcript Get the full transcript of the episode here

The hospitality industry is facing a leadership crisis. With middle managers leaving, generational shifts, and skill gaps widening, how do we develop future leaders? In this episode, hospitality expert Michelle Pascoe joins Andy to discuss how businesses can turn "just a job" into a fulfilling career path. They explore the impact of generational differences, leadership development, and the power of storytelling in engaging and retaining top talent. Whether you’re in hospitality or any other industry, this episode is packed with insights on leadership, career growth, and the importance of human connection. Don’t miss this conversation that challenges outdated mindsets and offers practical solutions for building a thriving workforce. ----more---- Key Takeaways Leadership Development Must Start Earlier – The hospitality industry needs to stop treating management as an afterthought. Embedding leadership training from the outset can build stronger career paths.. Generational Differences Can Work in Our Favour – Instead of resisting change, businesses must bridge the generational gap by combining wisdom from seasoned leaders with fresh perspectives from younger employees. Hospitality Isn’t Just a Job—It’s a Career – The industry has long been seen as a temporary stepping stone. Shifting the narrative towards growth, opportunity, and fulfillment can make it a destination, not a detour. Connection is the Heart of Hospitality – Technology and AI may enhance efficiency, but the human touch remains irreplaceable. Leaders must foster genuine engagement and storytelling to keep teams inspired. ----more---- Key Moments The key moments in this episode are: 0:00:10 – The Leadership Crisis in Hospitality0:04:37 – Michelle’s Background: From a Turkey Farm to Hospitality Leadership0:06:56 – The Leadership Crisis: Losing Middle Management Post-COVID0:09:36 – The Consequences of Losing Middle Management0:12:39 – Why Hospitality’s Reputation Is Holding It Back0:18:30 – Generational Gaps and Leadership Differences0:31:34 – Building Leadership Pipelines: Why It Needs to Start Earlier0:37:37 – Why Human Connection Is Still the Heart of Hospitality0:44:09 – Michelle’s Sticky Notes: Three Leadership Tips for Hospitality0:37:37 – Michelle’s Sticky Notes: Three Leadership Tips for Hospitality ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Michelle Pascoe on LinkedIn here Find Michelle's website here Follow Michelle Pascoe on Instagram here Follow Michelle on Facebook here ----more---- Full Episode Transcript Get the full transcript of the episode here

Can workplace culture be measured as rigorously as financial performance? Christy Pretzinger, founder of WG Content and author of The Cultural Balance Sheet, says yes! In this episode, we explore how her framework applies financial principles—assets, liabilities, and equity—to workplace culture. Christy shares how leaders can assess, manage, and optimize their culture with the same intent and precision as a balance sheet. We also dive into why kindness is not weakness, how values should guide decisions, and why measuring culture is critical to business success. We explore:How liabilities in workplace culture can be transformed into assetsThe role of leadership in shaping cultural equityWhy engagement isn’t just agreement—it’s about people who careThe hidden costs of employee turnover (and how to reduce them) This conversation is packed with insights to help leaders create thriving, high-performing workplaces. Don't miss it! ----more---- Key Takeaways Culture is measurable, just like finances. Christy applies financial principles to workplace culture, proving that culture isn't just a “soft” concept but something that can be managed with intent and discipline. Kindness is not weakness—it's a leadership strength. Kindness doesn’t mean avoiding tough conversations. It's about clarity, boundaries, and setting people up for success.  Turnover has hidden costs—invest in culture to reduce it. Losing employees means losing knowledge, relationships, and productivity. A strong, people-focused culture can minimise that and improve performance. Leaders shape culture through everyday actions. Culture is shaped daily through leadership behaviour, communication, and decision-making. Leaders must be intentional in the pursuit of the culture they need. ----more---- Key Moments The key moments in this episode are: 0:00:10 – Welcome to Sticky From The Inside0:03:36 – Can Culture Be Measured Like a Balance Sheet?0:06:33 – Why Kindness Is a Business Superpower0:10:39 – The Epiphany Behind the Cultural Balance Sheet0:14:36 – Cultural Assets: The Foundation of a Thriving Business0:18:56 – Cultural Liabilities: What’s Holding Your Business Back?0:27:27 – What Is Cultural Equity and Why Does It Matter?0:31:08 – How to Measure and Manage Culture Effectively0:39:37 – The Leadership Role in Shaping Workplace Culture0:42:37 – Three Sticky Notes for Building a Stronger Culture ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Christy Pretzinger on LinkedIn here Find Christy's website here ----more---- Full Episode Transcript Get the full transcript of the episode here

Happiness at work isn’t just about perks and lucky circumstances—it’s about mindset, choice, and taking control. In this lively and insightful episode, Joel Zeff, a high-energy speaker, improv expert, and author of Make The Right Choice, shares how we can actively create more joy in the workplace. We explore:How improv teaches us to embrace change and seize opportunities.The power of “Ta-Da!” moments—small celebrations that fuel happiness and success.Why fun at work is a performance booster, not a distraction.The crucial role of positive support in building confidence and resilience. Joel’s contagious energy and practical insights will leave you rethinking how you approach happiness at work. If you’ve ever felt stuck in a workplace rut, this episode is for you! ----more---- Key Takeaways Happiness at work is a choice. It’s not something that happens to us—we can create it through celebration, mindset, and the way we engage with our work. “Ta-Da!” moments fuel energy and confidence. Celebrating small wins builds momentum, motivation, and creates a positive work culture. Embrace change, don’t fear it. Improv teaches us that we don’t control change, but we do control how we react to it—and that can be empowering. Support fuels success. People thrive when they receive positive reinforcement and opportunities. Leaders should actively provide both. ----more---- Key Moments The key moments in this episode are: 0:00:10 – Why happiness at work is an active choice0:03:12 – Joel Zeff’s journey from journalism to improv and workplace happiness0:08:04 – The role of play in unlocking confidence and creativity0:12:14 – The power of small celebrations: Why “Ta-Da!” moments matter0:21:41 – How improv teaches us to embrace change and react with confidence0:26:48 – The myth that fun at work means less productivity0:33:44 – Redefining fun: Why it looks different for everyone0:39:38 – Finding meaning in work and connecting with purpose0:44:15 – Sticky Notes – Three takeaways for taking control of happiness at work ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Joel Zeff on LinkedIn here Find Joel's website here Find the "Make The Right Choice" book here ----more---- Full Episode Transcript Get the full transcript of the episode here

Are you addicted to busyness? Do you wear your packed schedule like a badge of honor, yet feel like you’re running on empty? In this episode of Sticky From The Inside, we tackle the cultural addiction to busyness and the heavy price it carries—with expert insight from Peggy Sullivan, author of Beyond Busyness. Peggy shares her three-step "Busy Busting Process" to help you eliminate low-value activities, create daily moments of joy, and align your life with what truly matters. She reveals how busyness is actually time poverty, stopping us from doing the things that bring joy, connection, and meaning. If you feel like you're on a hamster wheel, constantly chasing but never catching up, this episode is your wake-up call. Learn how to shift from busyness to balance, from exhaustion to energy, and from overwhelm to ownership of your time. ----more---- Key Takeaways Busyness is an addiction—We wear it like a badge of honor, but it robs us of time, energy, and joy. Learn how to break free from the busyness trap. Eliminate low-value activities—Peggy’s "Subtraction" strategy helps you identify and remove tasks that drain your time without delivering value. Mojo-Making is essential—Happiness isn’t a destination; it’s a daily habit. Discover how to ignite energy, joy, and creativity through micro-moments. Align actions with values—Peggy’s “Values Vibing” approach ensures you invest your time in what truly matters, turning time poverty into time wealth. ----more---- Key Moments The key moments in this episode are: 0:00:10 – Are You Addicted to Busyness?0:04:38 – Peggy Sullivan’s Story: From Busyness Addict to Time Wealth Advocate0:11:43 – Why Busyness is an Addiction & How It Robs You of Joy0:15:48 – The Hidden Costs of Busyness: Stress, Health, and Relationships0:26:21 – The 3-Step Busy Busting Process: Subtraction, Mojo-Making & Values Vibing0:32:00 – How to Identify & Eliminate Low-Value Activities0:34:59 – The Neuroscience of Mojo-Making: How Small Joys Can Transform Your Energy0:37:45 – Values Vibing: The Key to Time Wealth and a More Meaningful Life0:42:11 – Peggy’s Final Sticky Notes: Micro-Steps, Giving Generously & Continuous Growth ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Peggy Sullivan on LinkedIn here Find the Peggy's website here Find the "Beyond Busyness" book here ----more---- Full Episode Transcript Get the full transcript of the episode here

In this episode of Sticky From The Inside, Andy Goram welcomes Sarah Katherine Schmidt, HR strategist and author of "Getting HR Unstuck", to explore the pivotal role of HR in modern workplaces. They discuss three core themes: rebuilding trust in HR, reimagining performance management, and leveraging AI for strategic HR transformations. Sarah shares actionable insights, from embracing agile performance management to conducting friction audits, helping HR professionals and leaders navigate the crossroads of human connection and technological advancement. Whether you’re in HR or simply passionate about creating thriving workplaces, this episode delivers thought-provoking takeaways and practical advice. ----more---- Key Takeaways Trust equity in HR is fragile and can be built or depleted through transparency, fairness, and human-centered change management. Shifting from performance "management" to "enablement" fosters growth, minimizes risks, and empowers employees. Embracing AI as a tool to simplify processes and provide data-driven insights allows HR teams to focus on strategic, human-centric initiatives. Effective one-to-ones are not just tasks but rituals that build trust and belief in leadership. ----more---- Key Moments The key moments in this episode are: 0:00:10 – Introduction: Is HR at a Crossroads?0:03:55 – Meet Sarah Katherine Schmidt and Her Journey in HR0:08:35 – Trust Equity: Rebuilding Confidence in HR0:19:21 – Performance Management Missteps and How to Fix Them0:27:18 – The 12 Principles of Agile Performance Management0:31:41 – How AI Is Transforming HR Roles0:38:28 – Sticky Notes: Practical Advice for HR Leaders ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Sarah Katherine Schmidt on LinkedIn here Follow Peoplelogic on LinkedIn here Find the Peoplelogic.ai website here Find the "Getting HR Unstuck" e-book here Find the "Debunking AI Myths" e-book here Read Sarah's Blog comparing traditional and agile performance management here Read Sarah's Blog on agile performance management here Read Sarah's Blog on the role of employee experience in performance management here ----more---- Full Episode Transcript Get the full transcript of the episode here

In this inspiring episode of Sticky From The Inside, host Andy Goram is joined by Wall Street bestselling author Magi Graziano to explore how leaders can shift their organizational culture from friction to flow. With decades of experience in conscious leadership, Magi dives into the science and strategies behind unlocking joy, engagement, and peak performance at work. From diagnosing cultural dysfunction to creating a compelling vision, Magi shares actionable insights for leaders and teams looking to align their purpose and unleash their full potential. Don’t miss this transformative conversation packed with wisdom and practical takeaways. ----more---- Key Takeaways Friction starts from within. Subconscious programming affects how people handle stress and anxiety We need a noble cause. Organisations thrive when their compelling vision connects with their people Conscious leadership is key. Leaders must take responsibility for their own growth Systems and frameworks matter. Supporting peak performance takes well-defined systems and processes ----more---- Key Moments The key moments in this episode are: 00:01:10 - Introduction: Meet Magi Graziano and Her Inspiring Journey00:09:07 - Diagnosing Friction in Organisational Culture00:13:15 - The Role of Subconscious Programming in Workplace Stress00:18:40 - Conscious Leadership: A Catalyst for Change00:33:31 - How Alignment Drives Engagement and Performance00:36:38 - From Vision to Action: Steps to Ignite Culture00:38.38 - Practical Tools for Cultural Transformation00:41.03 - Key Takeaways: Moving From Friction to Flow00:42:23 - Closing Thoughts and Resources to Explore Further ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Magi Graziano on LinkedIn here Find Magi's website here Find the Keen Alignment website here Find Ignite Culture on Amazon here ----more---- Full Episode Transcript Get the full transcript of the episode here

Power. It’s a word that divides opinion. Is it something to aspire to, or does it make you feel uncomfortable? In this episode of Sticky From The Inside, we’re diving headfirst into the fascinating and often misunderstood topic of power. My guest, Jennifer Gardner, a Los Angeles-based trial lawyer, persuasive communications expert, and educator, unpacks the dynamics of influence, emotional intelligence, and the cultural biases that shape our perception of power. We explore questions like: What does it take to harness your authentic power? How can leaders balance influence with empathy? And why do societal biases make power feel like a double-edged sword—especially for women? Jennifer brings her wealth of courtroom experience to show how empathy and emotional intelligence can redefine how we lead, inspire, and connect. Whether you’re a leader trying to navigate through complex challenges or someone looking to amplify your presence, this episode is packed with insights to help you embrace your power and use it for good. So, if you’re ready to rethink what power means, join us for a conversation that might change how you you use yours. ----more---- Key Takeaways Why power is influence, not dominance Emotional intelligence is a Leadership Superpower How and why cultural biases create power challenges Why effective influence starts with authenticity Why power is not a dirty word ----more---- Key Moments The key moments in this episode are: 00:01:10 - Introduction to Power and Influence00:04:12 - Jennifer’s Background and Early Awareness of Power00:07:45 - Discovering Influence Through Storytelling00:13:27 - The Gender Power Divide00:16:13 - Societal Conditioning Around Power00:21:57 - Leadership Biases and Political Parallels00:28:04 - Overcoming Bias and Embracing Influence00:34:34 - Mastering Emotional Intelligence00:43:26 - Sticky Notes: Three Keys to Power and Influence ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Jennifer B Gardner on Linkedin here Access Jennifer's website here ----more---- Full Episode Transcript Get the full transcript of the episode here

As we approach 2025, the workplace continues to evolve in response to global challenges, rising costs, and shifting workforce expectations. In this solo episode of Sticky From The Inside, Andy Goram reflects on the big lessons from 2024 and explores the seven trends that will define organizational culture, leadership, and engagement in the year ahead. From continuous learning to meaningful work, from hybrid working to mental health, Andy unpacks why these trends matter, what organizations are getting right, and where there’s room for growth. With thought-provoking questions, best practice examples, and actionable insights, this episode is a rallying call to rethink and recommit to people-first leadership in the face of unprecedented change. Whether you’re an HR leader, business owner, or just curious about what the future of work looks like, this episode offers fresh perspectives and practical takeaways to help you stay ahead of the curve. If you’re ready to embrace the opportunities that 2025 brings, this episode is a must-listen. ----more---- Key Takeaways Why continuous learning is a business imperative Why transparency and trust are critical when embracing AI to working practices How to move beyond the hot mess of hybrid work Why yoga and breathing apps don't cut it when it comes to mental health support How to move from DEI tickboxes to meaningful impact Why meaning at work matters Why leaders must champion culture ----more---- Key Moments The key moments in this episode are: 00:01:10 - Introduction: Reflecting on 2024 and Looking Ahead to 202500:04:30 - Trend 1: The Importance of Continuous Learning00:07:31 - Trend 2: AI in HR — Opportunities and Challenges00:10:20 - Trend 3: Hybrid Work — Flexibility Requires Structure00:13:14 - Trend 4: Mental Health as a Core Strategy00:15:47 - Trend 5: Diversity, Equity, and Inclusion — A Business Imperative00:18:36 - Trend 6: Creating Meaningful Work Experiences00:21:12 - Trend 7: Leadership Connection and Championing Culture00:45:24 - Closing Thoughts: The Future of Work Is Human ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Full Episode Transcript Get the full transcript of the episode here

Why don’t we question traditional leadership training more often? The world is shifting under our feet, with complex global challenges, AI, and sustainability demanding leaders who think differently. Yet many organisations and institutions still rely on approaches designed for yesterday’s problems. In this episode, Andy Goram talks to Ed Fidoe, founder and CEO of the London Interdisciplinary School, who’s taking a bold, innovative approach to shaping the leaders of tomorrow. Ed believes that interdisciplinary thinking—combining knowledge across fields—is critical for tackling the messy, interconnected issues that dominate today’s landscape. This thought-provoking conversation dives into how education and leadership development need to evolve, why adaptability, empathy, and long-term thinking are the “ninja skills” of the future, and how businesses can prepare their people to lead with purpose and impact. If you’re ready to rethink what it means to build a successful leader, this episode is a must-listen. ----more---- Key Takeaways Why interdisciplinary thinking is essential for future leaders How the traditional MBA and Leadership training need to evolve Why the "Ninja-like" skills of adaptability, systems thinking, collaboration, and ethical decision-making are becoming non-negotiable for leaders Why effective, modern leaders must care about more than just short-term outcomes Why education and business must adapt together ----more---- Key Moments The key moments in this episode are: 00:01:10 - Leadership at a Crossroads: Why Traditional Approaches Fall Short00:03:49 - Meet Ed Fidoe: The Vision Behind the London Interdisciplinary School00:07:54 - Why Interdisciplinary Thinking is Crucial for Future Leaders00:15:42 - Rethinking the MBA: Developing Foresight for Complex Systems00:20:48 - The Case for Long-Termism in Leadership00:23:22 - Building Critical Leadership Skills for the 21st Century00:28:22 - Overcoming Barriers to Interdisciplinary Leadership00:39:22 - Embedding Values and Purpose in Leadership Development00:45:24 - Sticky Notes: Ed Fidoe’s Three Key Pieces of Leadership Advice ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Ed Fidoe on Linkedin here Follow LIS on LinkedIn here Access the LIS website here Follow LIS on Instagram here Follow LIS on Facebook here Follow LIS on X here   ----more---- Full Episode Transcript Get the full transcript of the episode here

In this episode, Sticky From The Inside host Andy Goram chats with Mike Horne, author of The People Dividend, about breaking down workplace isolation and building real connection at work. Discover why so many employees feel like "cogs in the machine" and how leaders can change this by embracing dignity, kindness, and respect. Mike and Andy tackle timely issues like AI’s role in the workplace, the potential of a 4-day workweek, and the simple actions that create genuine belonging and engagement. Tune in for some simple, but powerful insights that just might change the way you view work and leadership! ----more---- Key Takeaways Practical actions to reduce feelings of isolation and create a more connected, human-centred workplace. Why small actions like a genuine "hello" can foster inclusion and strengthen team bonds. Dignity, kindness, and respect aren’t "soft skills" but essential elements of effective leadership. How AI and the 4-day week can either enhance or challenge workplace connection and collaboration. Practical ways leaders can shift from viewing employees as resources to recognizing their inherent value. ----more---- Key Moments The key moments in this episode are: 00:01:10 - Introduction to Human-Centered Leadership00:06:56 - Understanding the People Dividend: Mike Horne’s Perspective00:09:23 - The Role of Human Values in Modern Leadership00:10:12 - Strategies for Building Connection and Reducing Isolation at Work00:25:18 - Embracing a 4-Day Workweek and Adapting to AI00:34:43 - Challenges and Opportunities of Human-Centered Leadership in the AI Era00:40:34 - Key Takeaways: Cultivating the People Dividend Through Human Values and Leadership ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Mike Horne on LinkedIn here Find Mike's website here ----more---- Full Episode Transcript Get the full transcript of the episode here

In this episode of Sticky From The Inside, host Andy Goram sits down with award-winning HR leader and author, Debra Corey, to uncover the damaging leadership behaviours that hold bosses—and their teams—back. Drawing from her latest book, Bad Bosses Ruin Lives, Debra explains how even well-intentioned leaders can exhibit bad leadership behaviours without realizing it, leading to disengagement, frustration, and poor performance. Discover how key behaviours such as micromanagement, avoidance, and lack of appreciation can damage team morale and productivity. Debra also introduces the "Three A's" framework—Awareness, Acceptance, and Action—to help leaders recognize and correct these harmful habits, ultimately fostering better leadership development. If you’ve ever questioned whether your leadership style might be holding your team back, this episode is for you. Tune in to learn actionable steps to becoming a better leader, fostering trust, and creating a positive workplace culture where employees can thrive. Don’t miss this insightful conversation about leadership development and the steps needed to break free from bad boss behaviours! ----more---- Key Takeaways Well-intentioned leaders can still unknowingly cause harm The 10 Bad Boss Behaviours are more common than you think Awareness, acceptance and intentional action are the keys to rectifying bad boss behaviour Trust and empathy are foundational elements of great leadership ----more---- Key Moments The key moments in this episode are: 00:01:10 - What Makes A Bad Boss?00:05:06 - The Disconnect Between Leadership Intention And Impact00:07:32 - Common Bad Boss Behaviours. What Leaders Often Overlook00:10:17 - How Leadership Development Can Prevent Bad Boss Behaviours00:12:27 - Why Awareness & Acceptance Are Key To Leadership Improvement00:18:56 - The Most Common Bad Boss Behaviours00:24:40 - The 10 Bad Boss Types00:31.25 - The Role Of Empathy & Compassion In Leadership00:43:09 - The Importance Of Trust In Leadership00:45:36 - How To Take Action To Be A Better Leader ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Debra Corey on LinkedIn here Find Debra's website here Watch Debra's Disrupt HR Session with the Bad Boss Limericks here ----more---- Full Episode Transcript Get the full transcript of the episode here

Andy Goram sits down with Kristina Vaneva, author of Beyond Employee Engagement, to explore how businesses can go beyond traditional employee engagement strategies to build lifelong employee advocates. Kristina shares actionable insights on how to create an effective employee advocate programme that seamlessly integrates into every stage of the employee journey—from onboarding to career development and beyond. Discover the benefits of empowering your team to become authentic employee advocates and how a well-structured employee advocacy program can boost brand loyalty and trust. Learn the steps to build a program that works, the challenges you'll face, and the long-term impact advocacy can have on both your company and your employees. If you're looking to strengthen your employee engagement efforts and foster genuine loyalty, this episode is packed with valuable tips that can transform your approach. Tune in to learn how to create a culture where your people don’t just work for you—they work with you, promoting your brand long after they’ve moved on. ----more---- Key Takeaways True employee advocacy is rooted in genuine employee engagement Successful employee advocacy requires more than just goodwill For an employee advocate programme to thrive, leaders must actively buy in and commit to it Employee advocacy doesn’t have to end when employees leave the company ----more---- Key Moments The key moments in this episode are: 00:01:10 - What is Employee Advocacy? Why Does It Matter?00:08:23 - The Benefits of Employee Advocate Programmes for Businesses00:09:04 - How to Build an Effective Employee Advocate Programme00:25:11 - Employee Engagement and Its Role in Advocacy00:35:41 - Challenges in Building an Employee Advocate Programme00:28:26 - Long-Term Benefits of Employee Advocates After They Leave00:44:41 - Sticky Notes & Close ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Kristina Vaneva on LinkedIn here Find Kristina's website here Get Beyond Engagement here Visit Kristina's YouTube Channel here ----more---- Full Episode Transcript Get the full transcript of the episode here

Andy Goram sits down with leadership expert Sammy Burt to discuss the transformative concept of being leaderful. Moving beyond traditional leadership roles and titles, Sammy introduces a fresh perspective on leaderful leadership, where the focus shifts to the experience and impact leaders have on others, rather than just the authority they hold. Together, Andy and Sammy explore the challenges of accidental leadership, the importance of self-awareness, and how to foster a human-centered leadership approach. They dive into the differences between leadership and management, uncover the power of curiosity, and discuss the emotional and relational connections crucial in effective leadership today. ----more---- Key Takeaways What it means to be leaderful The important impact of self-awareness in leadership How to build human-centered leadership practices Why curiosity is a fundamental part of leadership development ----more---- Key Moments The key moments in this episode are: 00:00:10 - What Does It Mean to Be Leaderful?00:09:40 - The Challenges of Traditional Leadership Roles00:13:28 - Leadership Is More Than a Title: It's About Impact00:16:26 - The Impact of Poorly Defined Leadership in Organizations00:26:49 - Leadership vs Management: Why Managing People Is a Myth00:28:26 - Building Human-Centered Leadership Practices00:34:33 - Navigating the Post-COVID Shift in Leadership Expectations00:42:00 - The Importance of Curiosity In Leadership Development00:45:02 - How To Foster A Leaderful Culture In Your Organisation ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Sammy Burt on LinkedIn here Follow Sammy Burt on Facebook here Follow Sammy Burt on Instagram here Visit the Farleigh Performance website here Find the Grown Up Book here ----more---- Full Episode Transcript Get the full transcript of the episode here

Andy Goram sits down with Nick Court, founder and CEO of The People Experience Hub, to tackle a bold question: "Are we measuring employee engagement all wrong?" As organisations pour time and resources into engagement surveys and scores, Nick challenges the effectiveness of these traditional methods and suggests that we’ve been missing the mark. Andy and Nick dive deep into the flaws of current engagement measurement practices, exploring why chasing numbers might actually be detracting from what truly drives a thriving workplace. Nick introduces the PX3 model, a revolutionary approach that goes beyond surface-level metrics to uncover the real factors that influence employee experience and retention. ----more---- Key Takeaways Traditional employee engagement metrics are flawed.  It's more nuanced. Effective employee engagement measurement should know, "What makes an employee engaged here." The Px3 Think Feel Do model goes beyond a score and uncovers what needs focus and why Internal benchmarks are far more valuable than external comparisons. ----more---- Key Moments The key moments in this episode are: 00:00:10 - Is chasing employee engagement scores leading us astray?00:06:11 - What does true employee engagement look like in your organisation?00:09:07 - The dangers of focusing solely on engagement scores00:14:04 - Why a singular engagement metric may be misleading00:17:51 - Rethinking net promoter scores for employee engagement00:23:14 - Introducing the Px3 model - a new approach to measuring employee experience00:28:56 - Why outcomes matter more than engagement scores00:35:18 - Predictive analytics are the future of employee engagement measurement00:41:24 - The case for internal benchmarks over external comparisons00:42:53 - How to create a culture where employees thrive ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Nick Court on LinkedIn here Follow the PxHub on LinkedIn here Find the PxHub website here ----more---- Full Episode Transcript Get the full transcript of the episode here

In this episode of Sticky from the Inside, host Andy Goram sits down with leadership coach and visionary, Dan Tocchini to explore the transformative power of vision, resilience, and authentic connections in leadership and company culture. Dan shares profound insights on how embracing discomfort and facing personal and professional "exile" can lead to deeper wisdom, stronger relationships, and extraordinary success. Discover why a strong vision is the cornerstone of effective leadership and how it can free you from being held hostage by past failures or current circumstances. Learn how to cultivate resilience and stay committed to your goals, even in the face of adversity, and why authentic connections are forged in the toughest of times. If you're looking to transform your approach to leadership and company culture, this episode is packed with actionable advice and thought-provoking concepts that will inspire you to lead with purpose, overcome challenges, and create lasting impact. ----more---- Key Takeaways How to turn discomfort into a powerful tool for personal and professional growth. The role of vision in freeing leaders from the constraints of history and circumstance. Why resilience and commitment are crucial for achieving extraordinary results. The importance of facing reality head-on to unlock new opportunities for success. ----more---- Key Moments The key moments in this episode are: 00:00:10 - Introduction to Sticky from the Inside 00:03:14 - Dan Tocchini on Transforming Leadership and Company Culture00:06:15 - The Role of Philosophy in Leadership Development00:09:57 - Phenomenology and Neuroscience: Understanding Leadership Behaviour00:12:24 - How Vision Shapes Leadership and Company Success00:19:38 - Embracing Discomfort for Personal and Professional Growth00:26:54 - The Importance of Resilience and Commitment in Leadership00:33:13 - Leading Through Crisis: Lessons from Personal Tragedy00:39:00 - Overcoming Exile in Business Leadership00:44:04 - Authentic Connections and Emotional Intelligence in Leadership0000:46:40 - Key Takeaways: Mastering Leadership and Creating Impact ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Dan Tocchini on LinkedIn here Follow Dan on Instagram here Find the Take New Ground website here Find out more about Phenomenology here Find out about Hubert Dreyfus here ----more---- Full Episode Transcript Get the full transcript of the episode here

Why don't more organisations treat building an effective culture, like a strategic, commercial imperative? You still hear comments like, "We'll get to this culture stuff when we've weathered this storm." Frankly, I think that's nuts.  Not everyone thinks that way though.  In this episode, Andy Goram talks to Dan Dowman from Anthem, who believes that "culture is the only differentiator that really matters" because competitors can catch up with everything else. This conversation covers how culture, employee engagement and leadership directly affect the bottom line, and offers up practical advice on how to get the culture your organisation needs, not just put up with the one it has. ----more---- Key Takeaways How to develop an organizational culture that drives bottom line performance. Why culture is the only differentiator that matters. How to intentionally build the culture your organisation needs to be successful. What the leader's role is in building that culture.  The hidden costs of negative behaviour. ----more---- Key Moments The key moments in this episode are: 00:00:10 - Introduction to Sticky from the Inside 00:01:32 - The importance of culture in today's world00:03:01 - Making culture a strategic priority00:10:06 - Pitfalls of productivity optimisation00:14:02 - Disconnect in organisational values00:15:03 - Developing practical values for businesses00:16:22 - Personalising company values00:21:39 - Importance of company culture00:25:42 - Culture as a competitive advantage00:26:40 - Overcoming Resistance to Change 00:28:35 - The cost of workplace drama00:29:10 - The cost of poor culture00:32:18 - Addressing cultural decay00:35:01 - Honesty and integrity in setting company culture00:37:57 - The model of collective fluency00:42:33 - Practical culture transformation00:44:01 - Sticky Notes00:46:27 - Conclusion and Farewell ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Dan Dowman on LinkedIn here Access the Anthem website here Find The Workplace Drama training mentioned here Take Dan's free harmony assessment here ----more---- Full Episode Transcript Get the full transcript of the episode here

In a special show to mark 100 episodes, Andy Goram looks back at the 99 previous conversations and picks a collection of standout moments that either particularly resonated, made him think, filled his heart or have stuck with him. The compilation of clips covers a range of employee engagement and workplace culture-linked topics including Purpose, Significance, Leadership, The Changing Workplace, Trust, Burnout, Commerciality, Compassion and Deep Listening. ----more---- Key Takeaways The difference between the meaning of work and the meaning in work The requirements for productive self-managed teams How to create employee commitment at work The connection between employee engagement and burnout How to blend commercial and compassionate skills in developing leaders The 3 secret numbers to turn you into a deep listener ----more---- Key Moments The key moments in this episode are: 00:00:10 - Introduction to Sticky From The Inside 00:01:18 - Looking back at 100 episodes00:03:33 - Zach Mercurio: The meaning in work00:07:44 - Work: A paycheck or more?00:10:44 - Perry Timms: The changing workforce00:14:18 - Agency comes with responsibility00:16:36 - Evangelising leaders00:18:22 - Joe Mull: Commitment at work00:22:09 - Employalty: The nine dimensions of employee commitment00:25:33 - What's at the core of employee engagement?00:27:23 - Emma Bridger: The darker side of employee engagement00:31:40 - Can you link employee engagement to results?00:34:47 - Barrie Robinson: Creating great experiences00:36:50 - Leadership characteristics00:42:00 - Oscar Trimboli: 3 numbers behind deep listening00:44:29 - The difference with deep listeners00:47:38 - Podcast Close ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter/X here Follow the Podcast on Facebook here Check out the Bizjuicer Website here Get a Free Consultation with Andy here Check out the Bizjuicer Blog here Download the Podcast here ----more---- Useful Links Listen to episode 9 with Zach Mercurio here Listen to episode 25 with Perry Timms here Listen to episode 77 with Joe Mull here Listen to episode 44 with Emma Bridger here Listen to episode 54 with Barrie Robinson here Listen to episode 61 with Oscar Trimboli here ----more---- Full Episode Transcript Get the full transcript of the episode here

Despite the focus, energy and money spent on employee engagement, many companies have struggled to move the dial.  The growth in hybrid and remote working has exacerbated the situation too. Though there are organisations out there bucking the trend.  One such place is NAHL Group.  Andy Goram chats to Marcus Lamont, Group People Officer, about how they have reversed this trend.  Marcus reveals the not-so-secret sauce to their success is a focus on the often forgotten group in an organisation - the line managers.  Marcus shares the deeply practical ways they have increased their engagement and productivity while repositioning the business and moving to a 70% hybrid and remote model.  ----more---- Key Takeaways Unlock the key to reinvigorating your team's passion and commitment in a changing work environment. The secrets to leading, inspiring and motivating your line managers to do the same with their teams. How to build trust in hybrid and remote working environments. The power of soft-skill focused team manager training programmes.  How to build, grow and maintain an enabling, positive culture no matter where people are located. ----more---- Key Moments The key moments in this episode are: 00:00:10 - Introduction to Sticky from the Inside 00:01:12 - Employee Engagement Challenges 00:03:50 - The Power of Team Managers 00:04:37 - Marcus Lamont's Background 00:07:19 - Transformation at NAHL Group 00:15:08 - Focusing on Team Leaders for Business Improvement 00:16:45 - Overlooked Group of Managers 00:21:27 - Challenges Faced by Team Managers 00:23:49 - The Pathway to Leadership Program 00:26:40 - Overcoming Resistance to Change 00:29:04 - The Power of Little Marginal Gains 00:31:08 - The Silver Bullet: Team Leaders 00:33:47 - Building Trust within the Organization 00:36:48 - Empowerment and Accountability 00:40:14 - Navigating Remote and Hybrid Work 00:43:19 - Importance of Maintaining Relationships 00:43:59 - Pitfalls of Remote and Hybrid Work 00:44:58 - Human Needs in the Workplace 00:45:26 - Three Pearls of Wisdom 00:47:20 - Conclusion and Farewell ----more---- Join The Conversation Find Andy Goram on LinkedIn here Listen to the Podcast on YouTube here Follow the Podcast on Instagram here Follow the Podcast on Twitter here Follow the Podcast on Facebook here Check out the Bizjuicer website here Get a free consultation with Andy here Check out the Bizjuicer blog here Download the podcast here ----more---- Useful Links Follow Marcus Lamont on LinkedIn here Follow NAHL on LinkedIn here Find The Trusted Executive book by John Blakey here Find an overview of the 9 Habits of Trust here ----more---- Full Episode Transcript Get the full transcript of the episode here