In this episode, Stacey talks with Bridgette Bell of the Mississippi Department of Child Protection Services and Doug Swisher of Public Knowledge® about strategies to maximize funding streams, align resources with outcomes, and invest in prevention. Together, they explore how agencies can turn financial planning into meaningful impact for children, families, and communities.
Discover more insights and access exclusive content: https://pubknow.com/media-center/podcast/
Tune in to the Igniting Impact Podcast on your favorite platform:
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-knowledge-igniting-impact-podcast/id1557956106Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw?si=1e3fdca88b2c4642
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In this episode, Stacey sits down with Kassie Gram and Melissa Murphy from Public Knowledge® to address a critical question: how do leaders make sound decisions when the pressure is high and the facts are incomplete?Together, they discuss moving beyond gut reactions to evidence-driven choices powered by data, research, and thoughtful analysis. The conversation also explores how organizations can build resilience to stay agile amid shifting funding streams, changing policies, and the evolving needs of communities.Discover more insights and access exclusive content: https://pubknow.com/media-center/podcast/Tune in to the Igniting Impact Podcast on your favorite platform:Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-knowledge-igniting-impact-podcast/id1557956106Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw?si=1e3fdca88b2c4642YouTube: https://www.youtube.com/playlist?list=PL7S-x9xh5pTJNmiKMJuC9pJBfzzjvgCmINever miss an episode of Igniting Impact! Subscribe to receive updates on our latest episodes featuring real stories of change: https://share.hsforms.com/1G5LkcxDfRWqiumxZ-2dWaAcg39xFollow us on LinkedIn for updates, insights, and more: https://www.linkedin.com/company/pubknow
In this episode, Stacey talks with Abe Mendoza and Matt Sautter about how San Joaquin County is rethinking child support services with help from Public Knowledge®. They share lessons from the county’s recent operational assessment and Business Process Redesign effort, showing how collaboration, leadership, and data can drive real change.
The conversation highlights why it matters to involve frontline staff, understand actual workflows, and focus improvements on family needs. Their story offers a clear, practical path for modernizing child support services.
Discover more insights and access exclusive content: https://pubknow.com/media-center/podcast/
Tune in to the Igniting Impact Podcast on your favorite platform:
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-knowledge-igniting-impact-podcast/id1557956106
Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw?si=1e3fdca88b2c4642
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In this episode, Stacey is joined by Naomi Snodgrass and Ron Puent to explore why early planning is essential to successful system replacement. They discuss how alternatives analysis, market research, and business process redesign help agencies avoid common pitfalls, align stakeholders, and build systems that truly serve. Packed with lessons from real projects, this conversation highlights how thoughtful planning drives long-term impact.
Discover more insights and access exclusive content: https://pubknow.com/media-center/podcast/
Tune in to the Igniting Impact Podcast on your favorite platform:
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-knowledge-igniting-impact-podcast/id1557956106
Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw?si=1e3fdca88b2c4642
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In this episode, Stacey sits down with Colin and Julie to discuss what it takes to lead people-centered change in health and human services. As state agencies shift from legacy Medicaid systems to modular solutions, one truth stands out: technology does not transform systems—people do.
This conversation explores the realities of modernizing complex systems and emphasizes that the success of any transformation hinges on supporting the individuals behind it. Through stories of courage, course correction, and visible leadership, Colin and Julie offer insight into how a clear purpose, adaptability, and a commitment to continuous improvement can turn challenges into opportunities.
Discover more insights and access exclusive content: https://pubknow.com/media-center/podcast/
Tune in to the Igniting Impact Podcast on your favorite platform:
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-knowledge-igniting-impact-podcast/id1557956106
Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw?si=1e3fdca88b2c4642
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"If you want to change government, start with procurement." In this episode, Stacey is joined by Dustin Lanier of Civic Initiatives to explore how procurement can drive smarter public services. They discuss what it takes to build better solicitations, navigate the tension between innovation and compliance, and transform outdated processes into opportunities for impact. With tools like NASPO PASS and insights on cross-functional collaboration, they show how strategic sourcing and strong partnerships can reshape outcomes—and trust—in government.
Discover more insights and access exclusive content: https://pubknow.com/media-center/podcast/
Tune in to the Igniting Impact Podcast on your favorite platform:
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-knowledge-igniting-impact-podcast/id1557956106
Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw?si=1e3fdca88b2c4642
YouTube: https://www.youtube.com/playlist?list=PL7S-x9xh5pTJNmiKMJuC9pJBfzzjvgCmI
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In this episode, Phyllis Nance, Matt Sautter, Kathy Sokolik, and Stacey Moss share how Alameda County reimagined its child support program through the power of training. Their conversation traces a profound shift—from enforcement to collaboration, from viewing clients as cases to recognizing them as parents.
Together, they explore how intentional language, strong leadership, and ongoing learning can build trust, empower staff, and keep families at the center. Training emerges not as an afterthought, but as a strategic driver of culture change and improved outcomes.
Discover more insights and access exclusive content: https://pubknow.com/media-center/podcast/
Tune in to the Igniting Impact Podcast on your favorite platform:
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-knowledge-igniting-impact-podcast/id1557956106
Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw?si=1e3fdca88b2c4642
YouTube: https://www.youtube.com/playlist?list=PL7S-x9xh5pTJNmiKMJuC9pJBfzzjvgCmI
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We are kicking off Season 3 of the Igniting Impact Podcast with an insightful conversation on navigating change in a world of volatility, uncertainty, complexity, and ambiguity (VUCA). Stacey is joined by Bree Thompson, PK West Regional Vice President, and Naomi Snodgrass, Vice President of Management Consulting, to explore how organizations can successfully lead transformation.
Change is not a one-time event—it is an ongoing process that starts with individuals. Large-scale organizational success depends on supporting people at different stages of their change journey. Naomi and Bree discuss how leaders can guide teams, address resistance, and encourage adaptability using proven strategies like the ADKAR model.
Discover more insights and access exclusive content: https://pubknow.com/media-center/podcast/
Tune in to the Igniting Impact Podcast on your favorite platform:
Apple Podcasts: https://podcasts.apple.com/us/podcast/the-public-knowledge-igniting-impact-podcast/id1557956106
Spotify: https://open.spotify.com/show/52Lzv03vnyJs0INiMjGrxw?si=1e3fdca88b2c4642
YouTube: https://www.youtube.com/playlist?list=PL7S-x9xh5pTJNmiKMJuC9pJBfzzjvgCmI
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Public Knowledge® Igniting Impact Podcast features Child Welfare, Child Support, Health, and Medicaid client stories. The conversation in each episode explores the impact of the management consulting partnership and the practice of positive change. Public Knowledge® President and CEO, Stacey Moss, interviews clients sharing their systems, programs, and people experiences on real projects making a real impact.
Learn more at https://pubknow.com/
Public Knowledge® Igniting Impact Podcast features Child Welfare, Child Support, Health, and Medicaid client stories. The conversation in each episode explores the impact of the management consulting partnership and the practice of positive change. Public Knowledge® President and CEO, Stacey Moss, interviews clients sharing their systems, programs, and people experiences on real projects making a real impact.
Learn more at https://pubknow.com/
Learn more at https://pubknow.com/
Public Knowledge® Igniting Impact Podcast features Child Welfare, Child Support, Health, and Medicaid client stories. The conversation in each episode explores the impact of the management consulting partnership and the practice of positive change. Public Knowledge® President and CEO, Stacey Moss, interviews clients sharing their systems, programs, and people experiences on real projects making a real impact.
Learn more at https://pubknow.com/
Public Knowledge® Igniting Impact Podcast features Child Welfare, Child Support, Health, and Medicaid client stories. The conversation in each episode explores the impact of the management consulting partnership and the practice of positive change. Public Knowledge® President and CEO, Stacey Moss, interviews clients sharing their systems, programs, and people experiences on real projects making a real impact.
Learn more at https://pubknow.com/
Public Knowledge® Igniting Impact Podcast features Child Welfare, Child Support, Health, and Medicaid client stories. The conversation in each episode explores the impact of the management consulting partnership and the practice of positive change. Public Knowledge® President and CEO, Stacey Moss, interviews clients sharing their systems, programs, and people experiences on real projects making a real impact.
Learn more at https://pubknow.com/
Public Knowledge® Igniting Impact Podcast features Child Welfare, Child Support, Health, and Medicaid client stories. The conversation in each episode explores the impact of the management consulting partnership and the practice of positive change. Public Knowledge® President and CEO, Stacey Moss, interviews clients sharing their systems, programs, and people experiences on real projects making a real impact.
Learn more at https://pubknow.com/
Public Knowledge® Igniting Impact Podcast features Child Welfare, Child Support, Health, and Medicaid client stories. The conversation in each episode explores the impact of the management consulting partnership and the practice of positive change. Public Knowledge® President and CEO, Stacey Moss, interviews clients sharing their systems, programs, and people experiences on real projects making a real impact.
Learn more at https://pubknow.com/
The Igniting Impact Podcast is an opportunity to share with you what our clients do daily to impact our world. We want to highlight this essential work and the work they do for their customers and stakeholders that is changing lives, despite the many daily challenges they face.
One of our core values at Public Knowledge® is Impact. And we’ve created this podcast around this because it’s essential to our work. Impact to us means, “We approach every engagement with our energy focused on identifying the right goals, outcomes, and strategies. And we each have a personal responsibility to make a positive impact on our projects and our world.”
Learn more at https://pubknow.com/
The Igniting Impact Podcast is an opportunity to share with you what our clients do daily to impact our world. We want to highlight this essential work and the work they do for their customers and stakeholders that is changing lives, despite the many daily challenges they face.
One of our core values at Public Knowledge® is Impact. And we’ve created this podcast around this because it’s essential to our work. Impact to us means, “We approach every engagement with our energy focused on identifying the right goals, outcomes, and strategies. And we each have a personal responsibility to make a positive impact on our projects and our world.”
Learn more at https://pubknow.com/
The Igniting Impact Podcast is an opportunity to share with you what our clients do daily to impact our world. We want to highlight this essential work and the work they do for their customers and stakeholders that is changing lives, despite the many daily challenges they face.
One of our core values at Public Knowledge® is Impact. And we’ve created this podcast around this because it’s essential to our work. Impact to us means, “We approach every engagement with our energy focused on identifying the right goals, outcomes, and strategies. And we each have a personal responsibility to make a positive impact on our projects and our world.”
Learn more at https://pubknow.com/
The Igniting Impact Podcast is an opportunity to share with you what our clients do daily to impact our world. We want to highlight this essential work and the work they do for their customers and stakeholders that is changing lives, despite the many daily challenges they face.
One of our core values at Public Knowledge® is Impact. And we’ve created this podcast around this because it’s essential to our work. Impact to us means, “We approach every engagement with our energy focused on identifying the right goals, outcomes, and strategies. And we each have a personal responsibility to make a positive impact on our projects and our world.”
Learn more at https://pubknow.com/
The Igniting Impact Podcast is an opportunity to share with you what our clients do daily to impact our world. We want to highlight this essential work and the work they do for their customers and stakeholders that is changing lives, despite the many daily challenges they face.
One of our core values at Public Knowledge® is Impact. And we’ve created this podcast around this because it’s essential to our work. Impact to us means, “We approach every engagement with our energy focused on identifying the right goals, outcomes, and strategies. And we each have a personal responsibility to make a positive impact on our projects and our world.”