Igniting Impact Podcast - Season 3, Episode 2 - Transforming Child Support Training for Stronger Families

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The Public Knowledge® Igniting Impact Podcast

Public Knowledge®

29 episodes

6 days ago

Public Knowledge® Public Knowledge® Igniting Impact Podcast features our clients’ stories and explores the impact of the management consulting partnership. Public Knowledge® President Stacey Moss interviews clients who will share their experiences on real projects making a real impact. Learn more at https://pubknow.com/

Management

Business

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Management

Business

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Igniting Impact Podcast - Season 3, Episode 2 - Transforming Child Support Training for Stronger Families

The Public Knowledge® Igniting Impact Podcast

47 minutes 16 seconds

7 months ago

Igniting Impact Podcast - Season 3, Episode 2 - Transforming Child Support Training for Stronger Families

In this episode, Phyllis Nance, Matt Sautter, Kathy Sokolik, and Stacey Moss share how Alameda County reimagined its child support program through the power of training. Their conversation traces a profound shift—from enforcement to collaboration, from viewing clients as cases to recognizing them as parents.

Together, they explore how intentional language, strong leadership, and ongoing learning can build trust, empower staff, and keep families at the center. Training emerges not as an afterthought, but as a strategic driver of culture change and improved outcomes.

Discover more insights and access exclusive content: https://pubknow.com/media-center/podcast/

Tune in to the Igniting Impact Podcast on your favorite platform:

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