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The Lash and Legacy Podcast
Jenna Carroll
34 episodes
8 months ago
Welcome to The Lash and Legacy Podcast! If you’re a lash artist or beauty entrepreneur determined to build more than just a business, you’re in the right place. Hosted by Jenna Carroll, lash business consultant and strategic thought partner, this podcast dives into what it really takes to grow a thriving salon that’s focused on wealth, impact, and leaving a legacy. In each episode, we’ll explore actionable strategies for scaling your business, insights into today’s consumer behavior, and success stories from industry leaders. Beyond just technical skills, we’ll talk about the operations of a beauty business and your role as the leader in- building deep client relationships, understanding the psychology of your customers, marketing and branding, clientele management, team building and people development, and more! Join us to gain the tools, insights, and inspiration to elevate your lash business and make your mark on the beauty industry. Get ready to turn your vision into a legacy!
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Entrepreneurship
Arts,
Business,
Fashion & Beauty,
Marketing
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All content for The Lash and Legacy Podcast is the property of Jenna Carroll and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Welcome to The Lash and Legacy Podcast! If you’re a lash artist or beauty entrepreneur determined to build more than just a business, you’re in the right place. Hosted by Jenna Carroll, lash business consultant and strategic thought partner, this podcast dives into what it really takes to grow a thriving salon that’s focused on wealth, impact, and leaving a legacy. In each episode, we’ll explore actionable strategies for scaling your business, insights into today’s consumer behavior, and success stories from industry leaders. Beyond just technical skills, we’ll talk about the operations of a beauty business and your role as the leader in- building deep client relationships, understanding the psychology of your customers, marketing and branding, clientele management, team building and people development, and more! Join us to gain the tools, insights, and inspiration to elevate your lash business and make your mark on the beauty industry. Get ready to turn your vision into a legacy!
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Entrepreneurship
Arts,
Business,
Fashion & Beauty,
Marketing
Episodes (20/34)
The Lash and Legacy Podcast
The Lash Artist's Role In Eye Health
In this episode, I speak with Mark Saad CEO of NuLIDS and Keri Parker, Beauty and Aesthetic Advisor on the intersection of the beauty and medical industries through the lens of lash artistry and ocular wellness. They introduce NuLIDS, an innovative device designed to enhance eyelid hygiene, which can improve client retention and overall health. The discussion covers the importance of educating lash artists about ocular health, the business opportunities presented by incorporating lid hygiene into their services, and the feedback from lash artists who have successfully integrated these practices into their businesses. The conversation emphasizes the need for ongoing education and the potential for growth in the lash industry.   Key Takeaways   Lash artists can enhance client retention by supporting ocular wellness. NuLIDS addresses common eyelid issues like blepharitis and dry eye. Educating clients about ocular health is crucial for lash artists. Incorporating lid hygiene can create a new revenue stream for lash artists. The beauty industry is evolving towards a more health-conscious approach. Lash artists have a unique opportunity to partner with eye care professionals. Success stories highlight the positive impact of NuLIDS on lash artists' businesses. Ongoing education and resources are vital for the success of new treatments. ENTER THE GIVEAWAY  Don’t forget to share this episode to your IG stories for extra entries!   Follow Clean Lids Club Follow NuLIDS  Follow Jenna  AFFILIATE CODE Link to shop  USE CODE JCC75 for $75 OFF! 
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8 months ago
1 hour 1 minute 55 seconds

The Lash and Legacy Podcast
The Evolution of Lashes & Leadership with Borboleta Beauty’s Founder, Kimber Jaynes
In this episode of Lash & Legacy, Jenna sits down with Kimber Jaynes, founder of Borboleta Beauty, to dive into the evolution of the lash industry, the challenges of building a beauty brand, and the power of community in business growth. From pioneering professional lash education to bringing pro lash products to Cosmoprof, Kimber has been at the forefront of industry innovation. She shares:✨ The struggles and breakthroughs of launching Borboleta🚀 How she fought to make lashes a recognized category in beauty💡 The mindset shifts needed to scale a brand in a competitive industry💪 Why empowering and educating lash artists is her biggest mission👑 Her vision for elevating the lash industry and leaving a lasting legacy If you’re a lash artist, beauty entrepreneur, or industry leader, this episode is packed with insight, inspiration, and actionable advice on growing your business and standing out in the beauty space.   🔗 Links & Resources: Follow Kimber Jaynes Shop and Learn more about Borboleta Beauty + Follow Borboleta Follow Jenna for more lash business insights  📩 Enjoyed this episode? Share it with a fellow lash artist & tag us on social!
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8 months ago
1 hour 17 minutes 19 seconds

The Lash and Legacy Podcast
Part 2 Empowering Lash Artists: Insights from Cristina Fard, Executive Director of the ALA
In this episode of Lash and Legacy, I speak with Christina Fard, the executive director of the American Lash Association (ALA). We discuss Christina's journey to leadership within the ALA, the importance of community and advocacy for lash artists, and the resources available to support their growth. Our conversation also touches on the challenges of entrepreneurship in the beauty industry, the need for financial literacy, and the significance of self-awareness in business.  If you're a lash artist or salon owner looking to stay ahead of industry changes, grow your business, and contribute to the future of lashing, this episode is a must-listen! 🎧 Listen now and don’t forget to subscribe!   🔗 Resources & Links:➡️ Learn more about the American Lash Association➡️ Follow the ALA and Cristina Fard on Instagram   💬 Love this episode? Share it with a fellow lash artist and tag us on Instagram @jennacarrollcoaching!
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8 months ago
50 minutes 31 seconds

The Lash and Legacy Podcast
Part 1 Empowering Lash Artists: Insights from Cristina Fard, Executive Director of the ALA
In this episode of Lash and Legacy, I speak with Christina Fard, the executive director of the American Lash Association (ALA). We discuss Christina's journey to leadership within the ALA, the importance of community and advocacy for lash artists, and the resources available to support their growth. Our conversation also touches on the challenges of entrepreneurship in the beauty industry, the need for financial literacy, and the significance of self-awareness in business.  If you're a lash artist or salon owner looking to stay ahead of industry changes, grow your business, and contribute to the future of lashing, this episode is a must-listen! 🎧 Listen now and don’t forget to subscribe!   🔗 Resources & Links:➡️ Learn more about the American Lash Association➡️ Follow the ALA and Cristina Fard on Instagram   💬 Love this episode? Share it with a fellow lash artist and tag us on Instagram @jennacarrollcoaching!
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8 months ago
44 minutes

The Lash and Legacy Podcast
💸 Financial Wellness for Beauty Biz Owners: Your Top Questions Answered
Are you a solo lash or brow artist struggling to manage your finances? You're not alone! In this episode, I’m answering the most common financial questions I get from solo beauty business owners who want to prioritize financial wellness but don’t know where to start.   We’ll cover: ✨ The biggest financial mistakes solo beauty pros make✨ How to track income, expenses, and profit (without overwhelm)✨ When to raise your prices—and how to do it confidently✨ The best way to pay yourself so you’re not just “making money” but actually keeping it✨ How to set up simple financial systems that work for your business If you’ve been focusing on marketing but avoiding your numbers, this episode is your wake-up call to take control of your beauty biz finances!   Resources & Links: 📩 Want help setting up financial systems in your beauty biz? Let's work together🎧 More episodes Leave a Review & Connect: If you found this episode helpful, leave a review and share it with a beauty pro who needs to hear this!
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9 months ago
18 minutes 11 seconds

The Lash and Legacy Podcast
Premium Pricing: The Secret to Thriving, Not Just Surviving, in the Beauty Industry
Breaking a beauty industry taboo today.... I'm presenting the case for charging premium prices and why this should be everyone's goal.  We’re unlocking the transformative power of premium pricing for lash and brow artists and salon owners. Learn why pricing is more than just numbers—it’s a strategy for long-term success and alignment with your ideal clients. Inspired by Alex Hormozi’s $100M Offers, I’ll explain how the virtuous cycle of premium pricing can elevate your business and why it’s not just a smart move but an ethical one too. What You’ll Learn: The definition and philosophy behind premium pricing. Why pricing impacts more than just your profitability—it shapes your brand and client experience. How premium pricing aligns you with clients who value quality over cost. The dangers of underpricing, as explained by Hormozi's vicious cycle of low pricing. Actionable steps to confidently implement premium pricing in your lash or brow business.   Links and Resources: Watch the Instagram Series: 3 Steps to Building a Thriving Lash and Brow Clientele   Action Steps: Ready to elevate your lash and brow business? Book a complimentary Growth Session with me here Share your biggest takeaways from this episode by tagging me on social media!
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9 months ago
14 minutes 32 seconds

The Lash and Legacy Podcast
Are You Proud of Your Business Yet?
Welcome to the first episode of 2025 on Lash and Legacy! We’re kicking off the year with an incredibly raw and honest episode featuring a real coaching session with one of my clients. This isn’t just another business chat—it’s an intimate glimpse into the mindset shifts and challenges that come with running a beauty business. In this episode, we discuss: The importance of being proud of the business you’re building and giving yourself grace through the process. How your business can serve as a mirror, reflecting limiting beliefs and helping you grow. Why throwing things at the wall to see what sticks only works to a point—and when it’s time to shift gears. The power of blending mindset work with business strategy for lasting success. How discomfort in growth can be used as fuel to take meaningful action.   What You’ll Hear:You’ll listen to a vulnerable, relatable moment from a coaching call where my client shares her feelings about not operating at her fullest potential. Her words will resonate deeply if you’ve ever felt stuck or frustrated in your business. We also discuss how many high-achieving women feel challenged when they begin working with a coach—and why that’s a good thing. Growth is uncomfortable, but having someone to guide you through it can make all the difference. This episode is packed with insights to help you reflect on your own journey. Are you leaning into your potential? Are you proud of the business you’re creating? Key Takeaways: Your Business Reflects You: By addressing your limiting beliefs and mindset blocks, you can gain clarity and develop strategies that align with your goals. The End of Trial-and-Error: While experimenting in the early stages is valuable, growth requires intention and strategy. Mindset + Strategy = Success: Your mindset and strategy should work together to create sustainable, fulfilling results. Discomfort Fuels Growth: Growth isn’t easy, but channeling that discomfort into action is where transformation happens. Resources Mentioned in This Episode: Masterclass: Identifying Energy Leaks in Your Business (Link to masterclass recording) Let’s Connect: Follow me on Instagram: @jennacarrollcoaching DM me the word “WEALTH” to learn more about working with me in 2025 or schedule a Free Growth Session here  Join the Conversation:Are you proud of the business you’re building? Share your thoughts on Instagram and tag me—I’d love to hear about your journey. Subscribe & Review:If you enjoyed this episode, subscribe to Lash and Legacy and leave a review. Let’s continue growing together in 2025! Tune In Now:Listen to the Episode
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10 months ago
9 minutes 41 seconds

The Lash and Legacy Podcast
How To Not Pick the Wrong Goals To Go After in 2025
One of my favorite decision making processes goes like this: identify what didn't work, learn from that, don't do it again.   It may seem simple, but when it comes to setting and chasing goals, there are a lot of ways it goes wrong, then we give up and sit in the feeling of failure.    I don't want you to do that in 2025.    While dreaming big is exciting, aligning your goals with your vision, values, and long-term success is essential.   In this episode, discover why doing less—but better—leads to faster progress and how clarity in your goals creates momentum. I share personal insights from my journey as a high-achieving entrepreneur and break down a practical, aligned goal-setting process rooted in NLP (Neuro-Linguistic Programming) to help you move into the new year with intention and focus. This episode also tackles common mindset blocks around goal-setting—like comparison, fear of failure, and all-or-nothing thinking—so you can overcome them and stay on track toward your vision. What You’ll Learn in This Episode: Why setting the right goals is more important than setting more goals How to identify and release what’s no longer serving you The connection between clarity, focus, and momentum in achieving your dreams How to break big goals into actionable steps you can confidently take Five common mindset traps that sabotage goal-setting—and how to shift those limiting thoughts   🎯 Register For The Masterclass   Connect with Me: Instagram: @jennacarrollcoaching Podcast Updates: Subscribe to Lash and Legacy for more episodes like this! If you found this episode helpful, take a screenshot, share it on Instagram, and tag me @jennacarrollcoaching! Let me know your biggest takeaway or the goal you’re most excited to achieve in 2025. Don’t forget to subscribe, leave a review, and share this episode with a friend who could use some goal-setting inspiration.  
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10 months ago
15 minutes 26 seconds

The Lash and Legacy Podcast
Stop Doing More, Start Doing What Matters
In this episode of Lash and Legacy, we’re diving deep into CEO-level productivity. As a salon owner or beauty business CEO, you know that time and attention are your most valuable resources. But are you using them wisely? Host Jenna Carroll shares the lessons she’s learned from over a decade of entrepreneurship—phases of productivity that start with optimizing your team but always circle back to prioritizing yourself. Learn how to break free from overwhelm, make faster decisions, and focus on what really moves the needle in your business. This is your permission slip to stop doing more and start doing what matters. Get ready to shift your mindset, simplify your priorities, and accelerate your growth. What You’ll Learn in This Episode: The biggest mistake most CEOs make when tackling productivity. The three phases of productivity every entrepreneur goes through—and how to master them. Why adding more to your plate isn’t the solution—and what to do instead. Practical steps to identify your true priorities and commit to seeing them through. Who This Episode Is For:This episode is perfect for lash and brow salon owners, beauty business CEOs, and entrepreneurs who feel stretched thin but are ready to shift their focus, eliminate distractions, and start scaling sustainably. Resources and Links: Follow me on Instagram: @jennacarrollcoaching Want more tips on creating a sustainable beauty business? Check out my free masterclass: Leveling Up Your Lash and Brow Salon
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11 months ago
12 minutes 47 seconds

The Lash and Legacy Podcast
Your Beauty Business Finance Besties: Systems, Wealth, and Financial Strategy w/ The Summa Collective
As 2024 comes to a close, it’s the perfect time to reflect on your financial habits and set proactive goals for the upcoming year. In this episode of Lash & Legacy, Jenna welcomes Kristi and Jolene of The Summa Collective—your beauty business finance besties! With over 30 years of combined experience in finance, they share their expertise in modern bookkeeping, payroll, and tax services tailored to the beauty industry. Whether you're a solo artist, salon owner, or aspiring entrepreneur, this conversation is packed with actionable advice to elevate your financial wellness.   What You’ll Learn in This Episode Why Financial Wellness is Key to Salon Success Breaking Down Cash Flow Management Overcoming Common Financial Challenges The Impact of Financial Systems on Preventing Burnout W2 vs. 1099: Clearing the Confusion Steps to Offering Team Benefits   Listener Q&A Highlights “What revenue do I need to offer benefits like PTO?” – The Summa Collective emphasizes the importance of profitability over revenue when planning to implement team perks. “How do I determine commission split percentages?” – They discuss balancing profitability with competitive compensation and why a flat 50% commission isn’t always the best move.   Connect with The Summa Collective Free Guide to Chair Profitability  Book a Free Consult Call Follow on Instagram Join the Email List   Actionable Next StepsIf this episode resonated with you, take a moment to: - Join the list for Jenna’s free December masterclass  - Read W2 vs. 1099 Tax Compliant Info from the IRS https://www.irs.gov/businesses/small-businesses-self-employed/independent-contractor-self-employed-or-employee - Follow Kristi and Jolene to access financial insights tailored to the beauty industry. - Share this episode with your beauty business besties who want to start 2025 with a strong financial foundation!  
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11 months ago
54 minutes 38 seconds

The Lash and Legacy Podcast
Black Friday Sales Strategy in 11 Minutes
Episode Highlights: Why Black Friday is a golden opportunity for beauty businesses. How to align your Black Friday offers with your salon’s goals. Proven strategies for crafting irresistible deals that excite new and loyal clients. The importance of a strong marketing plan, from pre-launch buzz to post-sale follow-ups. Practical tips to prepare your salon systems for a seamless Black Friday experience. Turning Black Friday momentum into long-term growth. Resources Mentioned: Flodesk Email Marketing: Get 50% off your first year with my affiliate link. Perfect for automating your Black Friday campaigns. Free December Masterclass: Identify energy leaks in your salon business and step into 2024 with clarity and ease. Sign up here. Action Steps After This Episode: Start implementing your Black Friday plan today—there’s still time! Share this episode with a fellow beauty business owner who could use these tips. DM me on Instagram @jennacarrollcoaching if you need help strategizing your Black Friday sale.  
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11 months ago
11 minutes 3 seconds

The Lash and Legacy Podcast
The Review Revolution: Tips to Get Clients Talking About Your Lash Salon
In this episode of Lash and Legacy, we’re diving into one of the most powerful tools for growing your lash salon business: online reviews. With trust and loyalty at the core of every successful beauty business, client reviews are now more influential than ever. But even if you’re creating an amazing experience for your clients, getting those reviews isn’t always easy. Today, I’ll break down why reviews matter so much, share some interesting stats, and give you actionable tips to help you start gathering more reviews today! Whether you’re struggling to get reviews or just looking to take your reputation to the next level, this episode will guide you through making reviews a seamless part of your client experience.   In this episode- Why Reviews Matter for Lash Salons:Discover how reviews impact client decisions, influence your online reputation, and why they’re crucial for attracting new clients. Creating a 5-Star Experience Worth Raving About:  Before asking for reviews, make sure you’re providing an experience that clients want to share with others. Top Tips for Collecting More Reviews:  Learn practical strategies, including:  - Asking clients consistently.  - Making it easy with QR codes, automated follow-ups, and personal touches.  - Giving clients direction on what to mention in their reviews.  - Motivating your team with fun incentives.  - Responding to reviews to build stronger client connections. Using Reviews Beyond Google and Yelp     If you enjoyed this episode, please consider leaving a review on your favorite podcast platform. Reviews help us reach more lash salon owners who want to build successful, trusted businesses.
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11 months ago
6 minutes 25 seconds

The Lash and Legacy Podcast
Brows and Business Philosophy w/ René de la Garza @skinmaestro
René de la Garza is a licensed Esthetician, Master Trainer and Founder of BROW DOWN STUDIO, an Aesthetic Brow, Facial and Lash Studio in Los Angeles and Beverly Hills. When he is not working on his Celebrity and High Profile clientele around Los Angeles, he is in developing and supporting his team of Estheticians in both studios. He can also be seen traveling nationally and internationally with his second brand: BROW DOWN STUDIO PRO, a collection of brow artist essential pro products, as a product developer or training his technique of Brow and Facial Sculpting. René de la Garza is represented by The Only Agency- LA/NY/LDN as their first and only esthetician.   Connect with René Follow Rene on Instagram    BROW DOWN STUDIO PRO    Four Seasons Book     Ways I can help you: Private Business Coaching   Subscribe to my newsletter where I am discussing energetics, mindset, purpose, and personal growth, in a digestible, relatable, and actionable way.    Instagram 
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1 year ago
1 hour 8 seconds

The Lash and Legacy Podcast
Service Provider To Client Partner: How Salons + Solo Providers Can Improve Guest Happiness
What do you and Kim K's fashion stylist have in common?  We discuss: Service Provider To Client Partner Mindset Shift Embracing Curiosity and Listening Building Trust Through Connection Growth through Adaptability        
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1 year ago
10 minutes 46 seconds

The Lash and Legacy Podcast
Girl Got Mindset Series: My Growth Journey, Intrinsic Motivation, And Normalizing Feeling Pressure By Having A Direction And A Purpose
What we cover in this episode: Recalibrating your vision Reacting vs. responding Let your limitations guide you   If you are feeling like a recalibration is what you need, let's talk!    Ways I can help you:   Private Business Coaching   Subscribe to my newsletter where I am discussing energetics, mindset, purpose, and personal growth, in a digestible, relatable, and actionable way.    Instagram 
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1 year ago
10 minutes 6 seconds

The Lash and Legacy Podcast
Social Media, Networking, and Momming in the Beauty Industry w/ SMM Erica Schramm, Owner of Beauty COR Pro
Starting as a lash artist back in 2014, Erica Schramm has been a part of the beauty industry for the last 10 years. She is a mom of 3, host of Lash Biz Babes Podcast, and owner of Beauty COR Pro - a social media management agency for salons and beauty businesses. She full-heartedly believes in the power of social media and the internet to grow your beauty business, and loves being able to support you in doing just that. Connect with Erica Instagram: www.instagram.com/xoericaschramm Podcast: www.ericaschramm.com/lash-biz-babes-podcast Website: www.beautycorpro.com     Connect with Jenna Private Business Coaching Subscribe to my newsletter where I am discussing energetics, mindset, purpose, and personal growth, in a digestible, relatable, and actionable way.  Instagram 
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1 year ago
55 minutes 19 seconds

The Lash and Legacy Podcast
Girl Got Mindset Series: What To Do When You're Feeling Stuck
Let's investigate those limiting thoughts!   Private Business Coaching   Subscribe to my newsletter where I am discussing beauty business best practices, mindset, purpose, and personal growth, in a digestible, relatable, and actionable way.    Instagram 
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1 year ago
5 minutes 23 seconds

The Lash and Legacy Podcast
Girl Got Mindset Series: Community Over Competition- Your Perception, Your Standards, and and The Importance of Being Flexible and Adaptable
If you're feeling the mental load of thinking about your competition a lot, or you don't know where to start with building a team and community oriented environment with your business, or you find yourself on repeat about the beliefs that your current circumstances can't be different: tap listen now!   This is the episode you need for a mindset shift around what's possible for you.   Really successful salons will have an owner who values leadership at the forefront have a healthy relationship to the competition. The overwhelmed and overworked owner can't focus on creating a successful business on all fronts. Under these circumstances, I wonder where the unhealthy relationship to competition comes from? Let's unpack it together!   Ways I can help you:   Private Business Coaching   Subscribe to my newsletter where I am discussing energetics, mindset, purpose, and personal growth, in a digestible, relatable, and actionable way.    Instagram 
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1 year ago
11 minutes 24 seconds

The Lash and Legacy Podcast
Beauty Biz Coaching: How To Have The 'Scaling Back Clientele To Step Into Salon Leadership Role' Conversation
These are the strategic steps I took to scale back my clientele and make the transition as smooth as possible to dedicating the majority of my time to owner/CEO role.    You’re probably experiencing some scarcity thoughts which are disrupting your people pleasing patterns like that you will be upsetting them or you might potentially lose money or the relationship with these women you enjoy dearly, and you might I’m not saying you won’t- but you’re job now is to make sure they have a wonderful experience no matter what happens next and following these steps will help to ensure a smooth process.   If you’re plan is to build a high functioning business, where you are profitable so that your salary can come from the business- you have to prioritize the high level tasks and performing services have you capped and don’t give you the highest return in terms of what you can do.   Leave a review if you found this valuable and I will create more episodes like this!   Ways I can help you:   Private Business Coaching   Subscribe to my newsletter where I am discussing energetics, mindset, purpose, and personal growth, in a digestible, relatable, and actionable way.    Instagram 
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1 year ago
8 minutes 20 seconds

The Lash and Legacy Podcast
Girl Got Mindset Series: Perfectionism
Kicking off the very first of the weekly mindset series: Girl Got Mindset and we’re talking about the big P: Perfectionism.    So common…. and not to be lived with forever. Arguably, it’s served you to a point, but if you’re listening to this, I’m guessing it’s outlived its usefulness.    In this episode we talk about what perfectionism REALLY is, and 2 ways you can move through perfectionist behaviors.   Ways I can help you:   Private Business Consulting   Subscribe to my newsletter where I am discussing energetics, mindset, purpose, and personal growth, in a digestible, relatable, and actionable way.  Instagram
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1 year ago
7 minutes 37 seconds

The Lash and Legacy Podcast
Welcome to The Lash and Legacy Podcast! If you’re a lash artist or beauty entrepreneur determined to build more than just a business, you’re in the right place. Hosted by Jenna Carroll, lash business consultant and strategic thought partner, this podcast dives into what it really takes to grow a thriving salon that’s focused on wealth, impact, and leaving a legacy. In each episode, we’ll explore actionable strategies for scaling your business, insights into today’s consumer behavior, and success stories from industry leaders. Beyond just technical skills, we’ll talk about the operations of a beauty business and your role as the leader in- building deep client relationships, understanding the psychology of your customers, marketing and branding, clientele management, team building and people development, and more! Join us to gain the tools, insights, and inspiration to elevate your lash business and make your mark on the beauty industry. Get ready to turn your vision into a legacy!