Welcome to The Lash and Legacy Podcast! If you’re a lash artist or beauty entrepreneur determined to build more than just a business, you’re in the right place. Hosted by Jenna Carroll, lash business consultant and strategic thought partner, this podcast dives into what it really takes to grow a thriving salon that’s focused on wealth, impact, and leaving a legacy.
In each episode, we’ll explore actionable strategies for scaling your business, insights into today’s consumer behavior, and success stories from industry leaders. Beyond just technical skills, we’ll talk about the operations of a beauty business and your role as the leader in- building deep client relationships, understanding the psychology of your customers, marketing and branding, clientele management, team building and people development, and more!
Join us to gain the tools, insights, and inspiration to elevate your lash business and make your mark on the beauty industry. Get ready to turn your vision into a legacy!
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Welcome to The Lash and Legacy Podcast! If you’re a lash artist or beauty entrepreneur determined to build more than just a business, you’re in the right place. Hosted by Jenna Carroll, lash business consultant and strategic thought partner, this podcast dives into what it really takes to grow a thriving salon that’s focused on wealth, impact, and leaving a legacy.
In each episode, we’ll explore actionable strategies for scaling your business, insights into today’s consumer behavior, and success stories from industry leaders. Beyond just technical skills, we’ll talk about the operations of a beauty business and your role as the leader in- building deep client relationships, understanding the psychology of your customers, marketing and branding, clientele management, team building and people development, and more!
Join us to gain the tools, insights, and inspiration to elevate your lash business and make your mark on the beauty industry. Get ready to turn your vision into a legacy!
The Review Revolution: Tips to Get Clients Talking About Your Lash Salon
The Lash and Legacy Podcast
6 minutes 25 seconds
12 months ago
The Review Revolution: Tips to Get Clients Talking About Your Lash Salon
In this episode of Lash and Legacy, we’re diving into one of the most powerful tools for growing your lash salon business: online reviews.
With trust and loyalty at the core of every successful beauty business, client reviews are now more influential than ever. But even if you’re creating an amazing experience for your clients, getting those reviews isn’t always easy. Today, I’ll break down why reviews matter so much, share some interesting stats, and give you actionable tips to help you start gathering more reviews today!
Whether you’re struggling to get reviews or just looking to take your reputation to the next level, this episode will guide you through making reviews a seamless part of your client experience.
In this episode-
Why Reviews Matter for Lash Salons:Discover how reviews impact client decisions, influence your online reputation, and why they’re crucial for attracting new clients.
Creating a 5-Star Experience Worth Raving About: Before asking for reviews, make sure you’re providing an experience that clients want to share with others.
Top Tips for Collecting More Reviews: Learn practical strategies, including: - Asking clients consistently. - Making it easy with QR codes, automated follow-ups, and personal touches. - Giving clients direction on what to mention in their reviews. - Motivating your team with fun incentives. - Responding to reviews to build stronger client connections.
Using Reviews Beyond Google and Yelp
If you enjoyed this episode, please consider leaving a review on your favorite podcast platform. Reviews help us reach more lash salon owners who want to build successful, trusted businesses.
The Lash and Legacy Podcast
Welcome to The Lash and Legacy Podcast! If you’re a lash artist or beauty entrepreneur determined to build more than just a business, you’re in the right place. Hosted by Jenna Carroll, lash business consultant and strategic thought partner, this podcast dives into what it really takes to grow a thriving salon that’s focused on wealth, impact, and leaving a legacy.
In each episode, we’ll explore actionable strategies for scaling your business, insights into today’s consumer behavior, and success stories from industry leaders. Beyond just technical skills, we’ll talk about the operations of a beauty business and your role as the leader in- building deep client relationships, understanding the psychology of your customers, marketing and branding, clientele management, team building and people development, and more!
Join us to gain the tools, insights, and inspiration to elevate your lash business and make your mark on the beauty industry. Get ready to turn your vision into a legacy!
