Tessa dives into the art of navigating workplace conflict with Karin Hurt and David Dye, authors of "Powerful Phrases for Dealing with Workplace Conflict." They highlight the common pitfall of avoiding difficult conversations, which are crucial for personal and professional development. David and Karin provide a practical script for initiating these conversations and introduce the four dimensions of productive conflict: connection, clarity, curiosity, and commitment. They share impactful phra...
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