Home
Categories
EXPLORE
True Crime
Comedy
Business
Society & Culture
History
Sports
Health & Fitness
About Us
Contact Us
Copyright
© 2024 PodJoint
00:00 / 00:00
Sign in

or

Don't have an account?
Sign up
Forgot password
https://is1-ssl.mzstatic.com/image/thumb/Podcasts211/v4/e8/6b/8a/e86b8a84-faf9-0ab8-2bb4-2ff7ec34c0cb/mza_38013234586888465.jpg/600x600bb.jpg
The Intersect: Healthcare Designed Across Disciplines
Well Revolution
61 episodes
5 days ago
Great solutions are born at the intersections. In a world that rewards specialization, range is an advantage. The Intersect curates insights from healthcare, tech, engineering, science, and design to help you think smarter, design better, and build for impact. Hosted by AI, each episode turns diverse ideas into actionable conversations.
Show more...
Medicine
Health & Fitness
RSS
All content for The Intersect: Healthcare Designed Across Disciplines is the property of Well Revolution and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Great solutions are born at the intersections. In a world that rewards specialization, range is an advantage. The Intersect curates insights from healthcare, tech, engineering, science, and design to help you think smarter, design better, and build for impact. Hosted by AI, each episode turns diverse ideas into actionable conversations.
Show more...
Medicine
Health & Fitness
Episodes (20/61)
The Intersect: Healthcare Designed Across Disciplines
The 2025 Shareholder Letters: BlackRock & JPMorgan Chase CEOs on Markets, Policy, and Leadership

The Future of Investing and Leadership in a Changing World: Insights from Larry Fink and Jamie Dimon

Tune in for a deep dive into the strategic thinking of Larry Fink, CEO of BlackRock, and Jamie Dimon, CEO of JPMorgan Chase, as revealed in their insightful 2025 shareholder letters. This episode unpacks their visions for the future of finance and leadership in today's complex global landscape. Discover BlackRock's mission to democratize investing, making previously exclusive markets like infrastructure and private credit accessible to a wider range of investors. Fink champions the idea of "More investment. More investors." as the key to unlocking economic growth and addressing looming retirement challenges.

Jamie Dimon provides a compelling perspective on the critical geopolitical and economic challenges facing the United States and its allies. He stresses the urgency of addressing domestic issues and formulating a robust economic foreign policy in an increasingly competitive world. Both leaders converge on the critical role of infrastructure, with Fink highlighting a potential $68 trillion infrastructure boom and Dimon emphasizing the need to streamline permitting processes for essential projects like energy infrastructure crucial for the rise of AI.

Go beyond market analysis and glean valuable leadership wisdom from Jamie Dimon's "management learnings". Understand his emphasis on direct and honest communication, treating everyone fairly and with respect, the absolute necessity of getting the numbers right, understanding, analyzing, and testing them, and the constant battle against complacency, arrogance, and bureaucracy, which he believes can kill companies. Dimon also advocates for writing memos yourself, demanding direct responses, and sharing all the facts.

Join us for an engaging exploration of the forces shaping our economic future and the leadership principles guiding two of the most influential figures in global finance.


Sources

JPMorganChase 2025 Chairman and CEO Letter to Shareholders

Larry Fink’s 2025 Annual Chairman’s Letter to Investors


Show more...
6 months ago
20 minutes 51 seconds

The Intersect: Healthcare Designed Across Disciplines
Warren Buffett's Berkshire Hathaway 2024 Shareholder Letter

This episode delves into the key takeaways from Warren Buffett's annual letter to Berkshire Hathaway shareholders. Gain insights into Buffett's reflections on past mistakes in capital allocation and personnel decisions, emphasizing the importance of acknowledging and correcting errors promptly, a philosophy echoed by Charlie Munger. The episode highlights the upcoming leadership transition to Greg Abel and his commitment to transparent communication with shareholders.

The narrative explores the remarkable acquisition of Forest River through the lens of its founder, Pete Liegl, illustrating Berkshire's unique approach to acquiring and managing businesses based on trust and alignment of interests. Learn about Berkshire's two-pronged investment strategy, encompassing both controlling stakes in numerous subsidiaries and minority positions in publicly traded giants.

Discover Buffett's unwavering faith in American capitalism and the importance of reinvesting earnings for long-term growth, exemplified by Berkshire's consistent reinvestment and significant tax contributions to the U.S. Treasury. The episode also examines the critical role of Berkshire's property-casualty insurance business, including the impressive turnaround at GEICO and the inherent risks and rewards of the insurance model.

Finally, the episode sheds light on Berkshire's growing investments in five Japanese companies, driven by their attractive valuations, management philosophies, and long-term potential. Tune in for a comprehensive analysis of Buffett's wisdom and Berkshire Hathaway's enduring principles as outlined in the 2024 annual letter.


Source: Berkshire Hathaway

Show more...
7 months ago
34 minutes 47 seconds

The Intersect: Healthcare Designed Across Disciplines
Theodore Levitt's Classic Marketing Insights

This episode delves into the timeless wisdom of Theodore Levitt, a foundational figure in modern marketing, exploring his most influential ideas as presented in his Harvard Business Review articles. We begin by examining the concept of "Marketing Myopia," where Levitt argues that companies often fail because they define their business too narrowly, focusing on their products rather than on fulfilling evolving customer needs, using the example of the railroads. Discover how this seemingly simple idea revolutionized the way businesses think about their purpose and markets.

Next, we explore the critical importance of understanding the customer. Levitt emphasizes that businesses must reorient themselves towards what customers truly want, not just what the company produces. This leads us to the understanding that the relationship between a seller and buyer extends far beyond the initial transaction; in fact, "After the Sale Is Over..." the relationship often intensifies, becoming crucial for future business. We discuss how managing this ongoing relationship – the "marriage" – determines customer loyalty and the seller's reputation.

Levitt challenges conventional thinking with his assertion that "Marketing Success Through Differentiation—of Anything" is possible, even for seemingly undifferentiated commodities. He illustrates how value can be added through aspects beyond the core product, such as the efficiency of transactions or the perceived offering.

The episode also tackles the increasing significance of the service sector and Levitt's argument for a "Production-Line Approach to Service". He contends that service should be viewed as "manufacturing in the field," benefiting from standardization and technological innovation to improve quality and efficiency, moving away from pre-industrial notions of personal ministration.

We then examine Levitt's perspective on "The Globalization of Markets," where he posits a powerful force driving the world toward commonality and the benefits of standardized global products that offer the best value of price, quality, reliability, and delivery. He challenges the idea that companies must cater to every national difference, arguing that consumers desire "world-standard modernity" at low prices.

Finally, the episode addresses the role of "Creativity Is Not Enough" in business. Levitt argues that while generating new ideas is relatively easy, the real challenge and value lie in their effective implementation within the complexities of business organizations.

Throughout the episode, we highlight Levitt's ability to provoke settled thinking and his practical approach to serving the needs of businesspeople. His insights continue to shape marketing practices today.


Source: Harvard Business Review - Theodore Levitt

Show more...
7 months ago
24 minutes 10 seconds

The Intersect: Healthcare Designed Across Disciplines
Marketing Myopia: Avoiding Product-Focused Decline

Have you ever wondered why some once-dominant industries falter and fade away despite seemingly having a superior product? This episode delves into Theodore Levitt's seminal article, "Marketing Myopia," which argues that the downfall of many "growth" industries isn't due to market saturation, but rather a failure of management to define their business broadly and focus on customer needs instead of narrow product orientation.

We explore Levitt's insightful analysis, starting with the classic example of the railroads, which declined not because the need for transportation diminished, but because they saw themselves as being in the "railroad business" rather than the broader "transportation business". This product-centric view blinded them to emerging opportunities and allowed competitors like cars and airplanes to capture their customers. Similarly, we examine how Hollywood nearly succumbed to television by defining itself as being in the "movie business" instead of the wider "entertainment business". Their initial scorn and rejection of TV as a threat stemmed from this narrow perspective.

The episode also highlights contrasting examples like DuPont (nylon) and Corning Glass Works, which have sustained growth by maintaining a thorough customer orientation, constantly seeking new ways to apply their technical know-how to satisfy evolving customer needs. We discuss the self-deceiving cycle that many growth industries fall into, characterized by beliefs such as the assurance of growth due to population expansion and the lack of competitive substitutes.

Furthermore, we unpack Levitt's distinction between selling (focused on the seller's needs) and marketing (focused on the buyer's needs). The episode touches upon the dangers of a product provincialism that blinds companies to evolving customer needs and potential substitutes, using the buggy whip industry as a poignant illustration.

Finally, we address the potential pitfalls of being overly focused on research and development at the expense of understanding and addressing customer needs, using the electronics and petroleum industries as examples. Levitt emphasizes that a truly successful organization must view itself as a customer-creating and customer-satisfying organism, with leadership playing a crucial role in fostering this customer-centric mindset. This episode serves as a crucial reminder that sustained growth hinges on understanding and meeting customer needs, rather than simply pushing products.


Source: Marketing Myopia by Theodore Levitt (Harvard Business Review)

Show more...
7 months ago
18 minutes 2 seconds

The Intersect: Healthcare Designed Across Disciplines
The Painful State of Healthcare Design

Why does navigating healthcare so often feel like a painful experience? Join us as we delve into Ida Persson's thought-provoking exploration of the frustrations inherent in healthcare design across different systems. Drawing on her personal experiences in Sweden's public system, the U.S.'s private system, and Germany's mixed approach, Persson, a designer passionate about human-centered experiences, questions why healthcare consistently falls short. Is the problem rooted in the complex web of stakeholders, regulations, and financial pressures that even physicians struggle to understand? Or is the focus on profit undermining patient well-being? We examine the stark contrast between the ideal of compassionate care and the reality of short appointments, rushed interactions, and a lack of empathy from doctors. While inspiring examples of "healing" spaces and human-centered design exist, why are they the exception rather than the rule? Could the issue stem from inadequate training for medical professionals? Or are our expectations as patients simply too idealistic in today's healthcare landscape? This episode grapples with these critical questions, urging us to consider if there's a better way to design healthcare experiences that prioritize the human element and move beyond the pervasive pain points.


Source: Why is healthcare design so painful? (UX Collective, Ida Persson)

Show more...
7 months ago
9 minutes 10 seconds

The Intersect: Healthcare Designed Across Disciplines
Todd Graves: Building the Raising Cane's Empire

From lemonade stands as a child to building a multi-billion-dollar chicken finger empire, discover the relentless journey of Todd Graves, the founder of Raising Cane's. This captivating episode delves into Graves' early entrepreneurial spirit and how a rejected college business plan for a simple chicken finger restaurant became a wildly successful reality. Learn how criticism fueled his determination, leading him to undertake grueling jobs as a boilermaker and commercial fisherman in Alaska to fund his dream when banks and investors wouldn't.

Witness the birth of the first Raising Cane's near LSU in 1996 and the initial struggles, followed by the slow but steady growth built on a foundation of simplicity and quality—focusing on one product and doing it exceptionally well. Explore how Graves defied industry experts who favored menu diversification.

The episode also uncovers the pivotal moments that shaped Raising Cane's, including the challenges of early expansion and the near-collapse brought on by Hurricane Katrina in 2005, which ultimately taught crucial lessons about financial discipline and community resilience.

Gain insights into Graves' unconventional marketing strategies, leveraging social media and building genuine relationships with celebrities like Post Malone and Snoop Dogg, resulting in powerful, unpaid endorsements.

Understand the core of Raising Cane's success: a strong commitment to company culture and employee well-being, including initiatives like the "Cane's Love" department and surprising gestures like buying lottery tickets for all employees. Discover why Graves has steadfastly refused to sell or franchise domestically, prioritizing quality and control over rapid expansion and profit.

Finally, look ahead at Todd Graves' vision for Raising Cane's as a global brand with a "500-year plan" focused on long-term impact, quality, and giving back to communities, revealing why this billionaire entrepreneur remains grounded in his original purpose. Learn the final lesson from Todd Graves: "Nothing ever happens unless someone pursues a vision fanatically".


Sources

Raising Cane's Founder Todd Graves | This Past Weekend w/ Theo Von #340

Raising Cane’s founder Todd Graves reveals his path to building the wildly popular restaurant (Jason Tartick)

Show more...
7 months ago
18 minutes 53 seconds

The Intersect: Healthcare Designed Across Disciplines
From Soda Fountains to Buyouts: The Rise and Fall of Walgreens

How did Walgreens transform from a single Chicago drugstore in 1901 to a global pharmacy giant, only to face a dramatic decline and a planned buyout in 2025? This episode explores the historical financial analysis of Walgreens, tracing its journey through over a century of innovation, expansion, and strategic missteps.

  • Early Innovations and Growth: From Charles Walgreen's entrepreneurial spirit and the introduction of the malted milkshake to rapid expansion aided by "medicinal" whiskey during Prohibition, discover how Walgreens built its foundation.
  • Mid-Century Expansion and National Success: Learn about Walgreens' pioneering move to self-service stores, its entry into international markets, and its financial milestones, such as reaching $1 billion in annual sales by 1975.
  • Global Expansion and Peak Value: Explore Walgreens' acquisitions of Duane Reade, Alliance Boots, and its attempt to acquire Rite Aid. Also, find out how these deals led to a soaring market value of over $100 billion by the mid-2010s.
  • The поворот to Healthcare and the Subsequent Decline: Discover Walgreens' strategic shift towards healthcare services, its investments in VillageMD and CareCentrix, and the challenges it faced with profitability, competition, and the opioid litigation.
  • The Road to Privatization: Examine the factors that led to Walgreens' decline, including strategic missteps, financial headwinds, and the eventual decision to go private through a buyout by Sycamore Partners in 2025. Learn about the cost-cutting measures, store closures, dividend cuts, and removal from the Dow Jones Industrial Average.


Books

America's Corner Store: Walgreen's Prescription for Success – May 3, 2004 (John U. Bacon)

Show more...
8 months ago
19 minutes 34 seconds

The Intersect: Healthcare Designed Across Disciplines
Differentiate or Die: Survival in Our Era of Killer Competition

In this episode, we delve into Jack Trout's and Steve Rivkin's "Differentiate or Die," dissecting the core concepts and actionable strategies for thriving in today's fiercely competitive landscape.

The hosts explore key ideas and insights from the book, including:

  • The imperative of differentiation: Standing out is no longer optional but essential for survival.
  • The tyranny of choice: Facing too many options, consumers often become confused, leading to decision paralysis.
  • The Unique Selling Proposition (USP): What happened to it, and how can it be reinvented?
  • Why quality, customer orientation, and creativity are often not differentiating ideas.
  • Differentiation strategies: Including being first, attribute ownership, leadership, heritage, market specialty, preference, how a product is made, and being the latest.
  • The importance of logic: A cogent, compelling, convincing, valid, and clear argument.
  • The four steps to differentiation: Making sense in context, finding the differentiating idea, having the credentials, and communicating the difference.
  • Why growth can destroy differentiation: The dangers of losing uniqueness in the pursuit of constant expansion.
  • The necessity of sacrifice: Sometimes, giving up something can be good for business.
  • Differentiation in the new world of buzz: Is word-of-mouth marketing truly effective?
  • The role of the CEO in differentiation: Taking the lead in reversing brand dilution.

Listeners will gain a comprehensive understanding of how to apply the book's principles to their own businesses, ensuring they don't become just another "Category Placeholder" in an increasingly commoditized world.

Source: Differentiate or Die: Survival in Our Era of Killer Competition (2008) by Jack Trout , Steve Rivkin

Show more...
8 months ago
23 minutes 20 seconds

The Intersect: Healthcare Designed Across Disciplines
Teladoc's BetterHelp: AI Therapy, Inflated Earnings, and Ethical Concerns

This episode delves into allegations against Teladoc Health's BetterHelp platform, a service that connects patients with licensed mental health therapists. The investigation reveals a concerning trend: patients unknowingly receiving "therapy" from AI chatbots like ChatGPT, despite paying for human therapists.

  • The Deception: Patients are charged up to $400 per month for therapy sessions via live chat, video, or telephone, with the promise of 24/7 access to a licensed therapist. However, some therapists are allegedly using AI to generate responses, raising ethical questions and potentially harming vulnerable individuals.
  • Whistleblower Accounts: The episode features firsthand accounts from patients who confronted their therapists and received confessions of AI use, supported by corroborating evidence like screenshots. AI detection programs have also confirmed that some therapist messages were AI-generated.
  • Perverse Incentives: BetterHelp's compensation structure is scrutinized, revealing that therapists receive bonuses tied to the quantity of words they type, incentivizing them to use AI for generating long, generic responses. Therapists are also pushed to overload their schedules and respond to 24/7 patient messages, increasing the temptation to cut corners with AI.
  • Company Awareness: Despite BetterHelp's official policy against AI use and warnings about its potential harm, the company appears to turn a blind eye to the issue.
  • Financial Implications: The episode explores how patient dissatisfaction with AI therapy could lead to falling profits and declining user growth for BetterHelp, which accounts for a significant portion of Teladoc's revenue.
  • Accounting Issues: Beyond BetterHelp, the episode investigates Teladoc's accounting practices, alleging that the company is shifting R&D expenses to inflate profitability and cash flow.
  • Insider Activity: The episode touches on executive departures and insider selling, suggesting a lack of confidence in Teladoc's future.

The episode questions the true nature of care provided by BetterHelp and the potential ramifications for patients and investors alike.

Source: Blue Orca is Short Teladoc Health, Inc.

Show more...
8 months ago
15 minutes 26 seconds

The Intersect: Healthcare Designed Across Disciplines
Heads, I Win; Tails, I Don't Lose Much: The Dhandho Philosophy

Are you ready to transform your investment strategy? Join us as we dissect Mohnish Pabrai's classic, "The Dhandho Investor," a guide to achieving high returns with remarkably low risk.

We'll explore the core philosophy of "Dhandho," emphasizing the mindset of minimizing downside while maximizing potential gains.

"Arjuna's Focus": Discover the power of laser-like concentration on simple, well-understood businesses, and the importance of operating within your circle of competence.

We will present the nine key Dhandho principles:

  • Investing in existing businesses
  • Focusing on simplicity
  • Seeking out distressed opportunities
  • Building durable moats
  • Employing the "few bets, big bets, infrequent bets" strategy
  • Arbitrage
  • Margin of safety
  • Low-risk, high-uncertainty scenarios
  • The advantages of being a copycat


We will examine real-world examples of Dhandho in action, from the Patel motel story to Richard Branson's Virgin empire and Lakshmi Mittal's steel industry triumphs.

Key Concepts: Intrinsic value, the Kelly Formula, and the crucial importance of having a well-defined exit strategy ("Chakravyuh") before you invest.

We will also talk about the book's emphasis on simplicity, and avoiding complex or rapidly changing businesses.

Tune in to unlock the secrets of the Dhandho mindset, learn how to assess risk effectively, and identify opportunities where the odds are overwhelmingly in your favor.


Source: The Dhandho Investor: The Low-Risk Value Method to High Returns Hardcover (2007) by Mohnish Pabrai

Show more...
8 months ago
25 minutes 27 seconds

The Intersect: Healthcare Designed Across Disciplines
The Eat Mor Chikin Campaign: A Chick-fil-A Success Story

Before the "Eat Mor Chikin" campaign, Chick-fil-A was a relatively small chain, facing challenges like low brand awareness and limited advertising. In 1995, The Richards Group advertising agency introduced a humorous campaign featuring Holstein cows holding signs that read "Eat Mor Chikin". This campaign aimed to position Chick-fil-A as a chicken-first brand and create emotional engagement with customers. The misspelled slogan and the cows' antics made the campaign likable and memorable. The cows became brand ambassadors, appearing in various promotional materials and events like Cow Appreciation Day, where customers dressed as cows received free meals. The campaign expanded into digital media and in-store merchandising. The "Eat Mor Chikin" campaign played a significant role in Chick-fil-A's growth, increasing revenue and customer loyalty. The campaign's success provides marketing takeaways such as embracing humor and building brand loyalty through community engagement. The cows didn't just sell chicken; they created a brand identity that customers love and remember.

Source: Covert Cows and Chick-fil-A: How Faith, Cows, and Chicken Built an Iconic Brand by Steve Robinson

Show more...
8 months ago
16 minutes 12 seconds

The Intersect: Healthcare Designed Across Disciplines
A Diamond Is Forever: How De Beers Made Love Unfungible

This episode explores how De Beers Consolidated Mines, a South African cartel, achieved a near-monopoly in the diamond industry by manipulating demand rather than just controlling supply. The pivotal move was transforming diamonds from a commodity into a symbol of romantic love and commitment.

The Challenge: In the early 20th century, diamonds were losing their appeal as engagement symbols, with new diamond sources increasing supply and decreasing demand. The industry needed to shift the perception of diamonds from a tradable commodity to a meaningful, ritualistic object.

The Solution: Partnering with N. W. Ayer & Son in 1938, De Beers launched a campaign to associate diamonds with enduring love and marriage. Ayer conducted market research to understand consumer attitudes and develop targeted advertising.

Key Strategies:

  • Category Advertising: Promoting diamonds as a category rather than a specific brand, benefiting from the cartel's control over the market.
  • Price and Value: Addressing men's concerns about price by introducing the "4Cs" (carat weight, color, cutting, clarity) and suggesting that two months' salary was an appropriate amount to spend.
  • Emotional Appeal: Using fine art, poetry, and the slogan "A Diamond Is Forever" to create an emotional connection between diamonds and everlasting love.
  • Discouraging Resale: Reinforcing the idea that diamonds should be kept within the family as heirlooms, thus eliminating the aftermarket and ensuring continued demand.


Global Impact: The De Beers campaign successfully ingrained the diamond engagement ring tradition in cultures worldwide, including Japan, where it was not previously common.

Modern Tactics: De Beers continues to innovate by promoting anniversary diamonds and other diamond jewelry, encouraging consumers to deepen their commitment and spending.


Source: Twenty Ads That Shook the World: The Century's Most Groundbreaking Advertising and How It Changed Us All by James B. Twitchell

Show more...
8 months ago
12 minutes 54 seconds

The Intersect: Healthcare Designed Across Disciplines
Financial Deregulation to Healthcare: Lessons from Sandy Weill and the FSMA

Today, we're exploring the parallels between the financial deregulation that led to the 2008 financial crisis and the current state of the U.S. healthcare system. We draw heavily on the bookKing of Capital: Sandy Weill and the Making of Citigroup⁠ by Amey Stone and Mike Brewster, which details the career of Sandy Weill and the passage of the Financial Services Modernization Act (FSMA) of 1999.

Here’s a breakdown of what the episode will cover:

  • Introduction: The episode will begin by discussing the importance of financial deregulation and its long-term consequences, particularly how the FSMA, which repealed the Glass-Steagall Act, was a turning point in financial history. The Glass-Steagall Act, passed in 1933, separated commercial banking from investment banking to prevent conflicts of interest. The episode will connect this to the current transformation of healthcare.
  • Sandy Weill's Role: A significant portion of the episode will focus on the biography of Sandy Weill, his leadership, acquisition strategies, and his role in shaping modern finance. The podcast will delve into how Weill built Citigroup and lobbied for the repeal of Glass-Steagall, which ultimately led to the passage of FSMA. Weill's vision was to create a "financial supermarket" where customers could get all financial services under one roof.
  • The Financial Services Modernization Act (FSMA): The episode will explore the specifics of FSMA, explaining how its passage led to the rise of financial conglomerates, systemic risk, and the 2008 financial crisis. The FSMA allowed financial institutions to operate as universal banks, providing a full range of financial services. The episode will highlight the unintended consequences of deregulation and how they unfolded over time.
  • Parallels between Financial Markets and Healthcare: The focus will then shift to the U.S. healthcare industry, identifying striking similarities between financial deregulation and current healthcare trends. The episode will discuss market consolidation, price opacity, government dependency, and private equity involvement, and how these conditions could lead to a potential healthcare crisis. The healthcare system, like the financial sector, has seen the rise of large conglomerates and increased complexity.
  • Speculative Predictions for Healthcare: Drawing from the history of financial deregulation, the episode will outline possible future scenarios for healthcare. This will include potential industry failures, government bailouts, and the rise of new market disruptors like big tech and AI-driven healthcare. The episode will explore what could happen if healthcare continues on its current path.
  • Case Studies: The episode will use case studies from finance, such as the collapse of Lehman Brothers and the Enron scandal, to highlight the risks of deregulation and apply these lessons to current trends in healthcare. The Enron case demonstrates the dangers of financialization, which is also a concern in healthcare.
  • Policy Recommendations: The episode will propose specific regulatory measures to prevent a healthcare collapse. These recommendations will emphasize transparency, competition, and risk-based oversight. This part will address the need for stronger oversight of mergers and acquisitions and more transparency in healthcare pricing and contracts.
  • Conclusion: The episode will conclude by posing a critical question: Will we learn from financial history, or will we repeat the mistakes that led to the financial crisis? The episode aims to draw attention to the hidden risks in today’s healthcare system, aiming to inform and challenge assumptions before a crisis forces intervention.


The episode will emphasize that the U.S. healthcare system is increasingly mirroring the financial sector pre-2008, with growing consolidation, profit-driven incentives, and increased systemic risk. It will explore whether the U.S. will learn from past mistakes or allow history to repeat itself, potentially forcing a crisis-driven intervention in healthcare.

Source:King of Capital: Sandy Weill and the Making of Citigroup by Amey Stone and Mike Brewster

Show more...
8 months ago
21 minutes 8 seconds

The Intersect: Healthcare Designed Across Disciplines
Don't Mumble: The Art of Clear and Concise Writing

Are you tired of writing that feels like you’re wading through mud? Do you struggle to get your message across clearly and effectively? This episode tackles the common pitfalls of unclear communication, drawing on the timeless wisdom of "Writing That Works," to help you craft writing that is both impactful and easy to understand. We’ll explore how to avoid “mumbling” in your writing and get straight to the point, just like Churchill when he said, “The news from France is bad”.

This episode is packed with actionable strategies to transform your writing, focusing on clarity, conciseness, and the use of plain English. We’ll delve into practical techniques such as:

  • Organizing your thoughts clearly before you even begin to write, using outlines to guide both your writing process and your reader.
  • Using short paragraphs and sentences, as practiced by The Wall Street Journal, to enhance readability and comprehension.
  • Choosing active voice over passive to add energy and a personal touch to your writing, moving away from phrases like "It is recommended" to "We recommend".
  • Selecting precise words and avoiding vague adjectives and adverbs. Instead of writing "reasonably unexpected," be specific: "Few of us expected this outcome".
  • Eliminating jargon and business buzzwords, opting for down-to-earth language. Instead of "resource constrained," say "not enough people".
  • Being specific by providing concrete details instead of relying on generalities.
  • Choosing the right word by knowing the subtle differences between words that are commonly confused such as "affect" and "effect," "imply" and "infer", and "principal" and "principle".
  • Striving for perfection by ensuring there are no typos, misspellings, or errors in numbers or dates, because slipshod writing suggests slipshod thinking.
  • Cutting out unnecessary words and phrases. Instead of writing "at this point in time," just say "now".
  • Using current standard English, following the principle of "established usage offends nobody".
  • Avoiding legal and bureaucratic language, opting instead for clear, straightforward communication.
  • Considering what your reader doesn’t know and defining any abbreviations or technical terms you use.
  • Using punctuation carefully as it functions like road signs, helping your reader to navigate your sentences.
  • Understating rather than overstating, because exaggeration can damage credibility.
  • Writing so that you cannot be misunderstood, avoiding ambiguity and breaking up complex sentences into simpler ones.
  • Using plain English, even when discussing technical subjects. As the SEC recommends, "LOSE THE BIG WORDS".

We'll draw inspiration from examples of clear communication, from the simple language of Shakespeare to the direct style of Who Moved My Cheese?, and explore how the most complex ideas can be conveyed using straightforward language. Learn to write naturally, as if you were talking to your reader face-to-face. Remember the advice: “Write it as if you were sending it to someone you know—say, your grandparents”.

By the end of this episode, you’ll be equipped with the tools to write with confidence and clarity, ensuring that your message is not only heard but also understood. Say goodbye to confusing jargon and hello to writing that truly works.

Source: Writing That Works; How to Communicate Effectively (2000) by Kenneth Roman, Joel Raphaelson

Show more...
8 months ago
30 minutes 19 seconds

The Intersect: Healthcare Designed Across Disciplines
Women's Longevity: A Massive Market Ripe for Innovation

Are women being left behind in the longevity revolution? This week, we're discussing an article, "The Massive Opportunity in Women's Longevity," to explore the unique challenges and opportunities in extending women's lifespans. We reveal how current longevity research often overlooks the distinct biological needs of women, treating them as "small men" rather than recognizing their complex hormonal and physiological differences.

We discuss the exploding menopause market, projected to hit $27 billion by 2033, and how much of this spending is still focused on aesthetics rather than overall health. While the increased attention on menopause is a positive step, we emphasize the critical need for early intervention and preventative measures, starting well before the onset of menopause, to truly impact women’s health and longevity.

We unpack the crucial distinction between chronological and biological age, noting that while chronological age marches on, biological age can be improved through lifestyle changes and interventions. The article explores the idea that increasing the ovaries' shelf life and eradicating the menopausal transition might be a therapeutic goal for the future.

Our conversation highlights key lifestyle factors that can significantly reduce mortality and add years to one’s life when adopted by age 40, including positive social relationships, good sleep, moderate diet, minimal stress, and regular physical activity. We discuss the power of movement and the importance of resistance training to build muscle and prevent frailty, as well as the significance of VO2 max as a key indicator of cardiovascular health.

We also delve into the role of nutrition and the potential benefits of a Mediterranean-style diet, as well as the essential fatty acid pentadecanoic acid (C15:0). We consider the limitations of current longevity medications like metformin and rapamycin, and the preventative benefits of hormone replacement therapy (HRT) for postmenopausal women. We discuss the demand for GLP-1s to address weight changes during menopause but underscore the importance of combining these medications with nutritional counseling and strength training to avoid muscle loss.

We also address the potential of AI to personalize health advice and democratize access to treatments. Ultimately, we call for a shift in how we view and approach women's longevity, moving away from a "billionaire hobby" mindset toward a more inclusive, affordable, and preventative approach. Join us as we explore how we can revolutionize women's health and ensure longer, healthier lives for all.

Source: SecondOpinion, The massive opportunity in women's longevity by Leslie Schrock

Show more...
8 months ago
22 minutes 31 seconds

The Intersect: Healthcare Designed Across Disciplines
The Art of Physics: How Physics Can Help Us Understand the World Around Us

Have you ever wondered how the laws of physics can explain not just the behavior of particles but also the complexities of human behavior, societal trends, and global challenges? In this episode, we delve into the fascinating world of Zahaan Bharmal’s "The Art of Physics," a book that uses core principles from physics to offer a fresh perspective on some of the most pressing questions of our time.

We'll explore how the scientific method, with its emphasis on observation, questioning, and testing, is not just for scientists but can be applied to everyday problems. We’ll discuss how seemingly small changes can have enormous consequences, using the metaphor of the butterfly effect from chaos theory, and Per Bak’s sandpile model to illustrate how unpredictable events can emerge from stable systems. We'll also touch upon the idea of black swan events, those rare and unpredictable occurrences that can have huge impact.

Then, we'll delve into the realm of quantum cognition and how it helps us understand why we don’t always make rational decisions. We'll consider the famous thought experiment of Schrödinger’s cat and learn how the idea of superposition means that things can exist in multiple states at once. We’ll discuss how observation changes the state of particles in quantum physics and how this relates to the ways that we think and make decisions, drawing on the work of cognitive scientist Jerome Busemeyer and computer scientist Peter Bruza.

Next, we'll examine the idea of inequality through the lens of physics. We'll discuss Adrian Bejan’s Constructal Law, which shows us how flow systems naturally tend towards a hierarchical structure and how the physics of flow helps explain the way that wealth can be distributed. We’ll also explore the concepts of exergy (usable energy) and anergy (wasted energy) and why managing energy is crucial, drawing on the work of Robert Ayres.

We'll also explore how the dynamics of bubbles can teach us about the evolution of language, with the help of James Burridge. We’ll see how the boundaries of language regions, called isoglosses, act like bubbles and how these language bubbles merge and disappear over time.

Finally, we'll see how ideas from quantum physics can be used to explain the instability of democratic elections, the way that our beliefs can be reinforced in echo chambers on social media, and how seemingly small events can tip a system into chaos. We’ll discuss how elections can be seen as phase transitions, drawing on the work of Alex Siegenfeld and Yaneer Bar-Yam, and also delve into the concept of societal cycles of stability and instability, and midlife crises, using Peter Turchin's cliodynamics. We’ll also examine how models based on historical data were used to accurately predict real world events. The book also references Isaac Asimov's psychohistory as a means of better understanding cycles of societal change.

We'll conclude by emphasizing that while the world is not deterministic, and there are limits to what we can know, physics provides us with invaluable tools for asking better questions, and we must embrace uncertainty. The book uses Douglas Adams’s “Hitchhiker's Guide to the Galaxy” as a touchstone for these questions. From the subatomic realm of quantum particles to the broad sweep of history and human behavior, "The Art of Physics" reveals the interconnectedness of everything around us, and that the models and theories of physics are so powerful that they are able to help us tackle real-world problems.

Join us for a fascinating journey through the lens of physics, where we'll explore how this fundamental science can provide new insights into some of the most complex challenges of our time.

Source: The Art of Physics by Zahaan Bharmal

Show more...
8 months ago
26 minutes 53 seconds

The Intersect: Healthcare Designed Across Disciplines
Digital Health in Crisis? Pharmacy Closures, New D2C Models, Funding Cuts.

The digital health landscape is shifting beneath our feet, and it’s time we faced the facts. This month, we’re pulling back the curtain on three critical trends that will reshape how healthcare is delivered in the coming years.

We'll expose the alarming rate at which US retail pharmacies are vanishing, particularly the devastating impact on independent pharmacies and vulnerable communities. It's not just about convenience; it’s about access to essential care.

Then, we'll dissect the rise of a new breed of Direct-to-Consumer (D2C) digital health companies – these aren't the cash-grab operations of yesterday. These companies are strategically blending consumer branding with insurance acceptance, carving out a future that could redefine how we access virtual care. What does this mean for patients? It means greater access, but the path ahead is complex.

Finally, we'll confront the stark reality of the digital health funding decline. Venture capital is tightening its grip, and we’ll analyze what this means for the innovators who are fighting to improve healthcare. It’s a cold shower for those who thought digital health was a sure bet, and a crucial lesson for those who still believe in its power.

This isn’t just industry gossip; it’s about the future of healthcare itself.

Source: CircleSquare Digital Health Highlights Jan 2025

Show more...
8 months ago
19 minutes 3 seconds

The Intersect: Healthcare Designed Across Disciplines
AI's "GPT Wrapper" Reckoning: Why Networks, Not Just Tech, Will Decide the Winners

In this week's episode, we delve into a crucial question for every marketer, entrepreneur, and technology enthusiast: In a world saturated with AI, where models are easily replicated, how do we create lasting value? We're not talking about the fleeting novelty of a new technology, but about building businesses with genuine staying power.

Our guide is Andrew Chen, a sharp mind from Andreessen Horowitz (a16z) and a man who knows a thing or two about growth, thanks to his work at Uber. Chen, the author of "The Cold Start Problem," argues that the future belongs not just to those with cutting-edge AI, but to those who understand the enduring power of networks.

Forget the notion that AI alone is a moat. We've seen that the initial idea of AI defensibility—that the cost of building AI models would create a barrier to entry—has been challenged by the rise of open source and the speed of innovation. Instead, we must look to the past to understand the future. Just as the internet moved from expensive, closed stacks to open, commoditized tools, so too will AI. This means that the next wave of winners won’t be solely those who build the best AI models, but the ones who master the art of network effects.

We'll explore how products can leverage the power of their user base to acquire new customers, enhance engagement, and monetize more effectively. We will see how the strategies that propelled Web 2.0 will be re-imagined with AI. We must think beyond the novelty of AI features and instead about how to fuse AI with the power of human networks. It is critical to understand how acquisition, engagement, and monetization will need to be re-imagined in this new world.

Consider this: the ease of copying AI features means that the real advantage lies in creating a thriving community. Do not rely solely on the technology, but on the human elements of connection and collaboration. We must consider:

  • How will AI-first products incorporate network effects?
  • Will AI simply augment human interaction, or will it become the primary form of connection?
  • What can we learn from the past, from the rise of web apps and mobile apps?
  • Which will win in the marketplace, the new startups who are building with AI, or the old guard who are adding AI to their existing networks?

This isn’t just about technology; it’s about understanding human behavior and the timeless principles of growth. This is not just a podcast; it is a masterclass in building businesses for the future. Tune in to learn how you can build a business with real defensibility in the age of AI.

Source: Revenge of the GPT Wrappers: Defensibility in a world of commoditized AI models by Andrew Chen

Book: The Cold Start Problem: How to Start and Scale Network Effects by Andrew Chen

Show more...
8 months ago
11 minutes 23 seconds

The Intersect: Healthcare Designed Across Disciplines
The Quantum Mind: Are Our Thoughts Governed by the Same Laws as Particles?

Ever wonder why we make seemingly irrational decisions, or how our memories can be both precise and fuzzy? What if the key to understanding the human mind lies in the strange world of quantum physics?

In this episode, we explore the groundbreaking field of quantum cognition, which applies the mathematical tools of quantum mechanics to model the complexities of human thought. This isn't about the brain being a quantum computer, but rather using quantum theory as an abstract framework to understand how we handle uncertainty, make choices, and process language.

We delve into the core concepts like superposition, where our minds might hold multiple possibilities at once, and contextuality, where the order of questions affects the answers. We'll unpack how quantum models account for phenomena that classical cognitive models struggle with, like the disjunction effect in decision-making, the interference effects of categorization, and the nuanced nature of memory. We’ll also explore how language, with its ambiguities, can be better understood using quantum-like principles, and how these ideas are informing new developments in AI, including the design of Large Language Models.

We will discuss the math behind these models, using vector spaces, projectors, and amplitudes to represent mental states and decisions. We will also show how these models can account for the dynamics of thought, as judgments and beliefs evolve over time. We'll also explore the deep philosophical implications of this approach, challenging our basic assumptions about the nature of reality, human experience, and the foundations of consciousness.

This episode bridges the gap between seemingly disparate fields, showing that the abstract math of quantum theory has applications far beyond physics itself. Whether you’re a cognitive scientist, a physics enthusiast, or simply curious about how your mind works, you will be challenged to look at the human mind in a new and innovative light. Join us as we take a quantum leap into understanding ourselves.

Key topics covered:

  • The core ideas of quantum cognition and why it’s not about a quantum brain, but a new math for understanding the mind.
  • How quantum principles like superposition, entanglement, and contextuality challenge classical cognitive models.
  • How quantum models explain phenomena like the disjunction effect and question order effects.
  • The mathematical framework of quantum cognition using vector spaces, projectors, and amplitudes.
  • Applications of quantum models to areas such as decision-making, memory, and language.
  • The emerging links between quantum cognition and the field of artificial intelligence, and how both fields rely on high dimensional vector spaces to represent complex information.
  • The philosophical implications of quantum cognition and what it means for our understanding of the mind.

This episode will be an accessible and thought-provoking exploration of a cutting-edge field with far-reaching implications.

Source: Quantum Models of Cognition and Decision by Jerome R. Busemeyer, Peter D. Bruza

Show more...
9 months ago
21 minutes 54 seconds

The Intersect: Healthcare Designed Across Disciplines
The 6 Giants Who Invented Modern Advertising: Lasker, Resor, Rubicam, Burnett, Hopkins and Bernbach

This week on The Intersect, we delve into the world of advertising with a look at David Ogilvy's "6 giants who invented modern advertising," as featured in his book Ogilvy on Advertising. We'll explore the careers and philosophies of Albert Lasker, Stanley Resor, Raymond Rubicam, Leo Burnett, Claude Hopkins, and Bill Bernbach, each a titan who shaped the industry with their unique approaches.

  • We'll begin with an overview of David Ogilvy himself, the "Father of Advertising", and his emphasis on research-driven, persuasive copywriting. His career, from door-to-door sales to founding Ogilvy & Mather, will provide a crucial context for understanding his perspective on the industry.

  • Next, we'll meet each of the six giants, examining their distinctive styles and contributions:

    • Albert Lasker, who believed in "salesmanship in print" and ran his agency as a dictatorship.
    • Stanley Resor, the "Brahmin of advertising," who built J. Walter Thompson into the biggest agency by valuing consensus and research.
    • Raymond Rubicam, a man of great integrity, who championed ethical advertising and believed in the power of being different.
    • Leo Burnett, who personified the "Chicago school" of advertising, and advised finding the inherent drama in every product.
    • Claude Hopkins, whose book Scientific Advertising changed Ogilvy's life by emphasizing the importance of testing and sales.
    • Bill Bernbach, who started his agency the same year as Ogilvy, and was known for his worship of originality and integration of copy with illustration.
  • We'll discuss the common traits shared by these giants: being American, having previous jobs, working hard, and often having made their reputations as copywriters. We'll also discuss their diverse backgrounds and philosophies.

  • The episode will also highlight the crucial concept of originality and the importance of "being different," as articulated by Raymond Rubicam. We'll examine how figures like Bill Bernbach and Leo Burnett also embraced the idea of unique advertising strategies.

  • Finally, we'll explore how these advertising giants, despite their differences, all contributed to shaping modern advertising, leaving a lasting impact on how we connect with consumers today.

Tune in to understand how these six giants revolutionized the advertising landscape and how their principles continue to resonate today.

Source: Chapter 18 of Ogilvy on Advertising⁠.

Show more...
9 months ago
39 minutes

The Intersect: Healthcare Designed Across Disciplines
Great solutions are born at the intersections. In a world that rewards specialization, range is an advantage. The Intersect curates insights from healthcare, tech, engineering, science, and design to help you think smarter, design better, and build for impact. Hosted by AI, each episode turns diverse ideas into actionable conversations.