From time to time, we’ll re-air a previous episode of the show that our newer audience may have missed. During this episode, Santosh is joined by Chris Jamroz, CEO of Roadrunner Freight. In this conversation, Santosh and Chris explore the transformative impact of technology and innovative business models in the less-than-truckload (LTL) freight sector. Chris shares his journey from investment banking to logistics, detailing Roadrunner's significant turnaround. The discussion covers the complexities of the LTL market, the importance of disciplined pricing, and the role of technology in modernizing the industry. Chris emphasizes the need for automation and digitization to enhance efficiency and reduce manual tasks, highlighting the sector's potential for growth and improvement. Don’t miss this great conversation.

From time to time, we’ll re-air a previous episode of the show that our newer audience may have missed. During this episode, Santosh is joined by Chris Kuntz, Vice President of Strategic Operations at Augmentir. Chris introduces Augmentir's AI-powered connected worker platform, which helps companies onboard workers faster, digitize workflows, and improve safety, quality, and productivity. The conversation also explores the importance of augmenting human workers with technology, the need to rethink hiring and training strategies, and the role of AI in enhancing manufacturing operations. Chris and Santosh also discuss the critical intersection of technology and workforce development in addressing industry challenges. Don’t miss this episode!

From time to time, we’ll re-air a previous episode of the show that our newer audience may have missed. During this episode, Santosh is joined by Carla DeSantis, Operations Transformation Partner at PwC. Carla shares insights on the future of supply chain management, emphasizing the role of technology and business model innovation. Key topics include the challenges of technology investments, AI integration, workforce upskilling, and climate considerations. Carla also highlights findings from PwC's digital trends survey, noting issues like the lack of expected returns on tech investments and the importance of clear objectives. The episode underscores the need for agile methodologies, robust data security, collaborative approaches in supply chain operations, and more.

From time to time, we’ll re-air a previous episode of the show that our newer audience may have missed. During this episode, Santosh is joined by Lisa Smith, Co-Founder and Managing Director of Prewave, a platform using predictive risk intelligence to cover the critical elements of enterprises. Sanotsh and Lisa explore supply chain risk intelligence and how Prewave helps enterprises manage risks using AI. Lisa shares her journey from earning a PhD in computer science to co-founding Prewave. Key topics include the importance of transparency, compliance, and sustainability in supply chains, the role of technology in automating risk analysis, the evolving regulatory landscape, how companies can implement effective risk management frameworks, and more.

During this episode, Graham Anderson, Co-Founder and CEO of Importal, joins Santosh to discuss how AI is transforming customs brokerage and trade compliance. The conversation explores the integration of technology in managing complex regulations, the impact of ongoing trade wars and tariff changes, lessons from real brands like Bad Birdie, and how businesses can adapt to policy volatility and government shutdowns. Key takeaways include the necessity for importers to proactively manage trade compliance, leverage AI-driven solutions for greater accuracy and efficiency, the critical role of trust in global supply chains, and so much more.

In this episode, Peter Sand, Chief Analyst at Xeneta, joins Santosh to discuss the evolving landscape of maritime and air freight. The conversation explores the shift toward data-driven decision-making, the rise of transparency and benchmarking in freight markets, and the growing adoption of index-linked contracts. Peter shares insights on market volatility, the impact of global events like COVID-19 and the Red Sea crisis, and offers a sneak peek at Xeneta’s 2026 demand forecast. Key takeaways include the need for trust in data, the benefits of spreading risk in tendering cycles, the importance of embracing both technology and human expertise to navigate an ever-changing supply chain environment, and so much more. Don’t miss this enlightening conversation.

During this episode, Dr. Andrea Limbago, SVP of Applied AI at Interos, joins Santosh to discuss the evolving landscape of supply chain risk management. The conversation explores the intersection of AI, cybersecurity, and geopolitics, highlighting recent high-profile supply chain disruptions and the growing complexity of global risks. Key topics include the importance of multi-source redundancy over single-source suppliers, the need to detect current risks while building predictive capabilities for the future, and the value of continuous verification of suppliers. Listeners will gain practical insights on how organizations can build resilience, leverage technology, and foster collaboration to better prepare for and respond to supply chain threats. You won’t want to miss this great conversation.

From time to time, we’ll re-air a previous episode of the show that our newer audience may have missed. During this episode, guest host Madelyn O'Farrell is joined by Robert Gaffney, Corporate Sr. Director, Supply Chain Planning and Optimization, Coca-Cola Bottling United. During the episode, Madelyn and Robert discuss the company's operations, emphasizing the role of technology and innovation in the supply chain. Key topics include the use of AI and automation to streamline processes, the daily workflow of Coca-Cola Bottling, and the potential for AI to enhance decision-making and operational efficiency. The episode also highlights the importance of employee engagement and collaboration in adopting new technologies to improve the supply chain and so much more.

During this episode, Santosh is joined by Pedro Neto, a supply chain data scientist at HP. Pedro discusses the real-world impact of generative AI on supply chain management. The conversation also explores practical opportunities for AI adoption, common challenges like model drift and data security, and the importance of starting with small, high-impact use cases. Pedro emphasizes the need for robust model evaluation, strong data governance, and empowering teams with accessible AI tools. Listeners will gain actionable insights on how to approach AI implementation, avoid common pitfalls, foster a culture of innovation within their organizations, and so much more.

During this episode, Santosh is joined by supply chain expert and Professor of Engineering Systems at the Massachusetts Institute of Technology (MIT), Yossi Sheffi. Santosh and Yossi discuss the evolving landscape of global supply chains amid trade wars, policy uncertainty, and rapid technological change. Key topics include the challenges of unpredictability for supply chain leaders, the importance of resilience as a hedge against uncertainty, and the growing influence of AI and digital transformation on the workforce. Yossi also addresses the limitations of current sustainability efforts, advocating for nuclear power as a scalable solution, and emphasizes the need for cultural and policy shifts to ensure long-term resilience. Listeners will gain practical insights on navigating volatility, fostering adaptability, and preparing for the future of supply chains.

During this episode, Santosh is joined by Devin Bhushan, Founder and CEO of Squint. Devin shares how his company is revolutionizing manufacturing by using AI to capture and scale the tribal knowledge of frontline workers. The discussion covers the challenges of labor shortages, the importance of empowering operators, and the need to digitize best practices for efficiency and quality. Devin also explains how Squint’s multimodal platform leverages video, voice, and data to create a centralized knowledge base, and emphasizes the critical role of trustworthy AI in mission-critical environments. Key takeaways include the value of combining human creativity with technology, the need for robust governance to prevent bad practices, Squint’s vision to optimize the entire manufacturing supply chain from design to service, and so much more.

From time to time, we’ll re-air a previous episode of the show that our newer audience may have missed. During this episode, guest host Madelyn O'Farrell is joined by TJ England, Chief Legal Officer at C.R. England, a pioneer in the transportation services industry providing asset-based Dedicated, Truckload, and Intermodal solutions to solve a wide variety of customer needs. During the conversation, TJ and Madelyn explore the intersection of technology and business model innovation in the trucking industry. TJ provides a historical overview of C.R. England, a family-owned trucking company founded in 1920, and shares his personal journey into the legal side of the industry. They discuss the challenges of operating in a low-margin sector, the deployment of AI to enhance operations, the importance of effective communication among carriers, shippers, and stakeholders in the supply chain, and so much more.

During this episode, Santosh is joined by Conrad Snover, CEO of ProcureAbility. Conrad explores the evolving role of procurement in the utility sector. He also discusses the importance of sustainable procurement—focusing on both security of supply and responsible practices—alongside the challenges and opportunities brought by electrification, renewable energy, and increased demand. The conversation highlights the need for supply chain resilience, especially in the wake of COVID-19, and emphasizes the value of optionality and risk management. Listeners will gain insights into how procurement can drive value, adapt to industry shifts, and why even simple tools like Excel remain indispensable for procurement professionals. Don’t miss this great conversation.

During this episode, Santosh is joined by Mark Becker, CEO of G10 Fulfillment. Mark shares insights on the evolution of supply chain logistics, highlighting how G10 has adapted to changing customer demands, regulatory shifts, and technological advancements. Topics include leveraging robotics and AI to boost warehouse efficiency, the ongoing need to balance automation with skilled human employees, and strategies for optimizing and expanding warehouse networks nationwide. Key takeaways for listeners are the importance of embracing innovation, maintaining strong communication and service, and preparing for a future where rapid, “Prime-like” delivery is the industry standard. Don’t miss this great conversation.

During this episode, Santosh is joined by Stephen Dombroski, Director, CPG & Food and Beverage at QAD. Stephen joins the show to discuss the future of manufacturing and supply chain innovation. Topics include the evolution of ERP systems, the shift from reactive to proactive planning, the impact of AI and real-time data on demand forecasting, and the practical meaning of a connected workforce. Stephen emphasizes the importance of integrating people, processes, and systems, empowering frontline workers with technology, and fostering open communication to drive change. Key takeaways for listeners are the value of embracing digital transformation, leveraging AI as a support tool, adopting a mindset that prioritizes adaptability and collaboration across the manufacturing ecosystem, and so much more.

From time to time, we’ll re-air a previous episode of the show that our newer audience may have missed. During this episode, Santosh is joined by Dr. Tom Goldsby, Chair of Logistics at the Haslam College of Business at the University of Tennessee. Santosh and Tom discuss the complexities of supply chain management and other important topics. Tom shares his background, the growth of the University of Tennessee's supply chain program, and the importance of nearshoring and agility in today's volatile environment. They also explore the evolution of parcel logistics, the challenges of last-mile delivery, the impacts of AI on supply chain innovation for the future, and more.

From time to time, we’ll re-air a previous episode of the show that our newer audience may have missed. During this episode, Santosh is joined by Radu Palamariu, the Managing Director for Europe and Asia Pacific at Alcott Global, a company that provides executive search solutions for the world's top companies in eCommerce, supply chain, logistics, and other sectors. During the episode, Radu shares insights on the importance of talent in the supply chain industry and the current market dynamics. He talks about Alcott Global's focus on recruitment for the global value chain and its initiatives to recognize supply chain leaders. He also discusses the shift to an employer market, driven by economic and geopolitical factors, and the demand for talent capable of driving change. He also stresses the need for investment in technology and innovation, particularly in Asia and the Middle East, and the challenges of attracting talent to manufacturing. The episode also covers leadership transitions and the strategic approach to appointing independent board directors.

During this episode, Santosh is joined by Joe Darcy, Investment Director at Volvo Group VC, as they explore the intersection of corporate venture capital, industrial innovation, and technology. Joe shares insights into Volvo's strategic venture approach, emphasizing their 28-year history of investing in startups that can benefit both the company and its customers. The conversation also delves into the nuanced world of corporate venture capital, with a particular focus on AI's role in industrial settings, highlighting the importance of "human-in-the-loop" technologies. Joe discusses the firm's investment strategy, which balances financial returns with strategic opportunities, and provides a personal narrative of his journey from Wall Street to venture capital. Key takeaways include the evolving relationship between startups and large corporations, the potential of AI to augment rather than replace human workflows, the critical importance of long-term partnerships in driving technological innovation in the industrial sector, and so much more.

During this episode, Santosh is joined by Jake Wieseneck, Principal at Maniv, a venture capital firm focused on mobility and transportation technologies. Jake shares insights into Moniv's investment strategy, emphasizing their focus on decarbonization and the digitization of transportation. The conversation also explores emerging trends in AI, particularly its application in verticalized industries like maintenance, freight, and manufacturing. Key discussions include the evolving Series A fundraising landscape, the importance of domain expertise in AI applications, and the potential transformation of automotive OEMs. Jake highlights the firm's approach to investing in companies with clear cost imperatives and multiple business model pathways, while also providing a bold prediction that automotive companies will become broader technology providers by the end of the decade. Don’t miss this conversation!

During this episode, Santosh is joined by Adam Honig, CEO of Spiro.ai. During the conversation, Adam and Santosh discuss the limitations of traditional CRM systems and introduce an "anti-CRM" approach tailored for the industrial sector. Adam shares his experiences in sales and technology, highlighting how Spiro.ai uses AI to automatically collect and update customer data, reducing manual entry and improving sales productivity. The conversation also explores challenges in industrial sales, including generational knowledge transfer, technology adoption, and the need for practical, actionable insights. Key takeaways include the importance of proactive relationship management, the potential of AI to streamline sales processes, the need for flexible, user-friendly solutions that provide real value to sales teams, and so much more.