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Healthcare for Humans
Kumara Raja Sundar
78 episodes
11 hours ago
This show provides actionable skills in cultural humility, culturally responsive care, and health equity so clinicians, leaders, and neighbors can serve every community better. Hosted by family physician and healthcare leader Dr. Raj Sundar, each episode explores cultural humility, culturally responsive care, and health equity through the voices of patients, clinicians, and system designers who live the work every day. WHAT YOU’LL HEAR Practical ways to deliver culturally competent & culturally responsive care, language-concordant, and trauma-informed care.   Strategies for tackling social determinants of health at both the clinic and policy levels.   Real stories showing how culture, history, and environment shape health outcomes—and how clinicians can respond.   Design ideas for health-care leaders building inclusive, patient-centered systems.   Community insights that help all of us become better neighbors and advocates. WHO IT’S FOR Frontline clinicians, public-health and hospital leaders, medical educators, and anyone curious about making cross-cultural care the norm. WHEN . Follow now to keep cultural humility—and culturally responsive care—at the center of your practice and healthcare system
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Medicine
Society & Culture,
Health & Fitness,
Science,
Social Sciences,
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All content for Healthcare for Humans is the property of Kumara Raja Sundar and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
This show provides actionable skills in cultural humility, culturally responsive care, and health equity so clinicians, leaders, and neighbors can serve every community better. Hosted by family physician and healthcare leader Dr. Raj Sundar, each episode explores cultural humility, culturally responsive care, and health equity through the voices of patients, clinicians, and system designers who live the work every day. WHAT YOU’LL HEAR Practical ways to deliver culturally competent & culturally responsive care, language-concordant, and trauma-informed care.   Strategies for tackling social determinants of health at both the clinic and policy levels.   Real stories showing how culture, history, and environment shape health outcomes—and how clinicians can respond.   Design ideas for health-care leaders building inclusive, patient-centered systems.   Community insights that help all of us become better neighbors and advocates. WHO IT’S FOR Frontline clinicians, public-health and hospital leaders, medical educators, and anyone curious about making cross-cultural care the norm. WHEN . Follow now to keep cultural humility—and culturally responsive care—at the center of your practice and healthcare system
Show more...
Medicine
Society & Culture,
Health & Fitness,
Science,
Social Sciences,
Relationships
Episodes (20/78)
Healthcare for Humans
77 I Your Hands on the Wheel: Rose Cano Teaches Us How Stories Drive Healthcare
Overview: We explore the powerful intersection of healthcare and the arts with our guest, Rose Cano—a Spanish medical interpreter, playwright, and cultural mediator specializing in type 2 diabetes care for Spanish-speaking patients. We dive into Rose’s journey from theater to medicine, her advocacy for narrative medicine, and her experiences working in Harborview Medical Center’s clinics serving diverse communities, including those in Pioneer Square. The conversation unpacks terminology used for Spanish-speaking communities ("Hispanic," "Latino," "Latinx"), emphasizes the importance of understanding patient backgrounds, and shines a light on communication barriers in healthcare. Rose shares creative metaphors and practical strategies for empowering patients and improving self-management for chronic diseases, all while highlighting equity, prevention, and the lived realities of those navigating both healthcare and cultural systems. Three Takeaways: The Healing Power of Storytelling & Narrative Medicine Rose Cano’s journey beautifully illustrates how storytelling isn't just an art—it’s a therapeutic tool. She explains that both the person telling their story and the listener are transformed by the exchange, making it an act of healing, especially when stories relate to illness or wellness. The Intersection of Art and Healthcare for Equity Rose sees healthcare and the arts as intertwined fields, advocating that access to both should be equitable and universal. Her perspective brings attention to the under-recognized link between creativity, culture, and health outcomes, emphasizing that cultural and healthcare equity must advance together for true community wellbeing. Cultural Mediation Goes Beyond Language Translation              Her role at Harborview Medical Center isn’t just interpreting words—it’s bridging cultural gaps. She highlights real-world challenges Spanish speaking patients face, such as understanding navigation in the US healthcare system, grasping concepts of prevention versus acute care, and negotiating everyday barriers like clinic scheduling, insurance, and pharmacy instructions. Next Step: Visit our website, ⁠⁠⁠⁠⁠⁠⁠⁠Healthcare for Humans⁠⁠⁠⁠⁠⁠⁠⁠, and join our community to enjoy exclusive benefits at ⁠⁠⁠⁠⁠⁠⁠⁠https://www.healthcareforhumans.org/support/⁠⁠⁠⁠⁠⁠⁠⁠ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting⁠⁠⁠⁠⁠⁠⁠⁠ https://www.healthcareforhumans.org/support/⁠⁠⁠⁠⁠⁠⁠⁠. Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠⁠@healthcareforhumanspodcast⁠⁠⁠⁠
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1 week ago
37 minutes

Healthcare for Humans
76 I Congo: When History Walks into Your Exam Room
Overview: We sit down with Jean Jacques, physician, community organizer to explore how the long and complex history of the Democratic Republic of Congo—including colonialism, resource-driven conflict, and trauma—shapes the healthcare experience of Congolese immigrants and refugees in the U.S. We talk through the diversity of Congolese identities, languages, and traditions, and examine how food, faith, and community form the backbone of cultural resilience, even as new challenges like diabetes, hypertension, and mental health stigma emerge after resettlement. Our conversation highlights practical advice for clinicians—from building trust and acknowledging trauma to asking about family and respecting cultural foodways—while also discussing the vital role of Congolese churches and grassroots organizations in healing and navigating the American healthcare system. Three Takeaways: Deep Historical Context Shapes Present-Day HealthcareJean Jacques gives a nuanced overview of how the Democratic Republic of Congo’s colonial and post-colonial history—including conflict over natural resources, genocide spillover, and foreign interference—directly affects how Congolese refugees experience healthcare today. Understanding these origins is crucial for providers because patients may carry deep-seated mistrust toward healthcare systems, especially given past experiences of forced medical campaigns and trauma from displacement. Language Diversity is a Barrier and a BridgeThe episode details that Congo is staggeringly diverse with “450 ethnic groups, over 5,000 dialects, and four national languages” aside from French. Many community members arrive in the US speaking little or no English—English might be their fourth language, as Jean Jacques shares from personal experience. Assumptions about shared language or uniformity can result in missed care opportunities; tailored language access and culturally sensitive interpretation are essential. Traditional Foods and Diet Transitions Present Unique Health RisksMoving to the US shifts dietary habits—fresh, traditional foods are often replaced by processed convenience meals, contributing to increased rates of diabetes, hypertension, and heart disease in the Congolese community. Efforts to offer healthy-eating guidance (like suggesting less palm oil or leaner meats) often run up against powerful forces: taste, cost, cultural significance, and lack of culturally competent nutrition counseling. Next Step: Visit our website, ⁠⁠⁠⁠⁠⁠⁠Healthcare for Humans⁠⁠⁠⁠⁠⁠⁠, and join our community to enjoy exclusive benefits at ⁠⁠⁠⁠⁠⁠⁠https://www.healthcareforhumans.org/support/⁠⁠⁠⁠⁠⁠⁠ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting⁠⁠⁠⁠⁠⁠⁠ https://www.healthcareforhumans.org/support/⁠⁠⁠⁠⁠⁠⁠. Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠@healthcareforhumanspodcast⁠⁠⁠
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1 month ago
45 minutes

Healthcare for Humans
75 I You Are the Servant: Redefining Medicine Through Indigenous Wisdom ft. Dr. Lonnie Nelson
Overview: We sit down with Dr. Lonnie Nelson, a clinical psychologist and member of the Cherokee Indians, to explore the importance of centering Native communities in healthcare research and practice. We learn about how Lonnie’s personal experiences with family health challenges shaped his professional journey, and how he reframes common clinical approaches to focus on culture, self-determination, and relational trust. We dive deep into the role of "culture as medicine," uncovering how traditional practices and genuine human connection can foster healing far beyond what Western medicine often recognizes. We also discuss Lonnie’s work addressing health disparities, brain health research in urban Native elders, and the need to move away from transactional, role-based healthcare toward true person-centered care. Three Takeaways: - Community-Driven Research, Not Researcher-Imposed SolutionsLonnie Nelson’s approach flips the traditional research model by centering the priorities of American Indian and Alaska Native communities. Rather than imposing outside solutions, he collaborates with community members to identify needs and co-create potential interventions, then seeks funding to rigorously test these ideas. This honors cultural wisdom and ensures research is relevant and respectful. -Reclaiming Indigenous Roots in Motivational InterviewingA fascinating point Nelson brings up is that motivational interviewing—a mainstream therapeutic technique—has roots in Indigenous traditions. He highlights that its effectiveness comes from Native practices grounded in respect, non-judgment, and relational conversation. However, much of Western healthcare training strips these origins, sometimes making the approach feel manipulative; Nelson, instead, works to restore its original, culturally-grounded intent. -The Native Concept of “Medicine” is Holistic and TransformativeIn Native cultures, “medicine” isn’t just pharmaceuticals or interventions—it’s anything that can transform how you feel, from the smell of your grandmother’s kitchen to community rituals. Nelson stresses that when Native people say, “culture is medicine,” it’s about emotional and spiritual transformation—not just physical wellness. Next Step: Visit our website, ⁠⁠⁠⁠⁠⁠⁠Healthcare for Humans⁠⁠⁠⁠⁠⁠⁠, and join our community to enjoy exclusive benefits at ⁠⁠⁠⁠⁠⁠⁠https://www.healthcareforhumans.org/support/⁠⁠⁠⁠⁠⁠⁠ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting⁠⁠⁠⁠⁠⁠⁠ https://www.healthcareforhumans.org/support/⁠⁠⁠⁠⁠⁠⁠. Follow us on Instagram ⁠⁠⁠⁠⁠⁠⁠@healthcareforhumanspodcast⁠⁠⁠
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2 months ago
44 minutes

Healthcare for Humans
74 I What If Your Patient's Faith Is Their Best "Medicine"? ft. Dr. Cat Delostrinos
Overview: We explore the deeply personal and often overlooked connection between spirituality and health, especially within immigrant and refugee communities. Dr. Cat Delestrinos, a pediatrician and Filipino immigrant, shares moving stories from her own life and medical practice—particularly her son’s health journey—to illustrate how faith and spiritual practices can play a vital role in resilience, healing, and coping with fear. We discuss practical ways clinicians can better recognize and respect patients’ spiritual beliefs, how to open conversations about faith without imposing personal beliefs, and why understanding the spiritual dimension is critical for meaningful, holistic care. Three Takeawayss: 1) Spirituality as a Source of Healing and Resilience in Immigrant Communities Dr. Cat shares that for many immigrant and refugee families, spirituality isn’t just a private belief but a vital community resource and coping mechanism. She describes how, in Filipino culture (her own background), church and faith traditions are threads that bind individuals and groups—showing clinicians that understanding these can unlock strength and resilience in their patients’ healing journey 2) Personal Experience Shapes Clinical Practice Dr. Cat’s story about her son Manny’s critical illness and the intertwining of faith with medical care is a clear reminder that clinicians’ personal experiences—especially moments of vulnerability and hope—shape how they show up for patients. Her deep dive into spirituality through praying and supporting her son reframed how she approaches medical practice and the importance she places on spiritual health 3) Missed Opportunities: Clinicians Rarely Ask About Faith Despite spirituality often being crucial to patients, Dr. Cat realized no clinician or care team member ever brought up faith during her family’s medical ordeal unless she mentioned it herself. This points to a gap in holistic care and invites practitioners to consider what they might be overlooking by not asking about something so central to many people’s lives. Next Step: Visit our website, ⁠⁠⁠⁠⁠⁠Healthcare for Humans⁠⁠⁠⁠⁠⁠, and join our community to enjoy exclusive benefits at ⁠⁠⁠⁠⁠⁠https://www.healthcareforhumans.org/support/⁠⁠⁠⁠⁠⁠ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting⁠⁠⁠⁠⁠⁠ https://www.healthcareforhumans.org/support/⁠⁠⁠⁠⁠⁠. Follow us on Instagram ⁠⁠⁠⁠⁠⁠@healthcareforhumanspodcast⁠⁠⁠
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3 months ago
40 minutes

Healthcare for Humans
73 I Trust, Culture, and Healing in Pediatric Refugee Care ft. Dr. Anisa Ibrahim
Overview: We explore the challenges and deep rewards of providing care to newly arrived refugee and immigrant families, guided by the insights of Dr. Anisa Ibrahim, an experienced pediatrician and community advocate. We unpack the art of truly welcoming families, emphasizing the power of listening to migration histories, honoring cultural backgrounds, and recognizing that parents are the experts in their children’s lives. We delve into sensitive topics like nutrition, developmental delays, mental health, and environmental health risks, learning practical tools for culturally attuned dialogue and persistent partnership. Through stories and reflections, we highlight why culturally responsive care matters—not just for medical outcomes but for trust, resilience, and healing across diverse communities. Three Takeaways: The Power of Migration StoriesDr. Ibrahim emphasizes the importance of understanding each family's unique migration journey—two families from the same country may have wildly different trauma histories, languages of comfort, and support needs. She makes it clear that “migration history” is critical; you can’t use a cookie-cutter approach for refugee or immigrant healthcare because lived experiences differ so much. Literacy as a Clinical FoundationOne standout strategy from Dr. Ibrahim is her early, nonjudgmental questions about literacy: “Do you read or write in any language?” This simple inquiry uncovers critical information for both clinical care and partnership with community resources. It breaks down assumptions and helps tailor support, recognizing that language skills aren’t uniform, even within the same language or cultural group. Redefining Expertise: Families as Experts in Their Own ChildrenDr. Ibrahim reframes the traditional doctor-patient relationship by explicitly telling parents, “You’re an expert in your child.” This collaborative model flips the script from provider dominance to shared expertise, enhancing trust and participation—especially crucial for families new to Western healthcare system Next Step: Visit our website, ⁠⁠⁠⁠⁠Healthcare for Humans⁠⁠⁠⁠⁠, and join our community to enjoy exclusive benefits at ⁠⁠⁠⁠⁠https://www.healthcareforhumans.org/support/⁠⁠⁠⁠⁠ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting⁠⁠⁠⁠⁠ https://www.healthcareforhumans.org/support/⁠⁠⁠⁠⁠. Follow us on Instagram ⁠⁠⁠⁠⁠@healthcareforhumanspodcast⁠⁠
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4 months ago
27 minutes

Healthcare for Humans
72 I Honoring Culture in Care: Filipino Values in Healthcare (Part 2)
Overview: We explore the complexities of trust, cultural values, and intergenerational dynamics within the Filipino community, especially in accessing mental health and healthcare services. We discuss how deep-rooted traditions like family obligation, community support, and the stigma surrounding mental health influence care-seeking behaviors across generations. Through community-driven initiatives like Little Manila Rising, we highlight how culturally rooted, trauma-informed approaches—such as engaging churches, honoring ancestral spaces, and providing culturally competent care—foster healing, advocacy, and stronger relationships between healthcare providers and the community. Three Takeaways: Leveraging Churches and Food as Cultural ConnectorsBoth Hannah and Raj highlight practical strategies for bridging generational divides: churches are vital hubs for reaching elders (who may trust faith leaders more than therapists), while food acts as a unifier across age groups, providing a non-threatening entry point for community dialogue and engagement. Healing Hinges on Intergenerational Dialogue and Community-Led SpacesSpaces intentionally created for both young and old to share—such as wellness panels and focus groups—are potent for mutual understanding. There’s a recurring theme that healing happens when the community is not just “served” but is leading and hosting the work, drawing on ancestral memory and lived experience Culturally Responsive Healthcare Goes Beyond ‘Cultural Competency’Tessa and Hannah stress that healthcare providers must go beyond textbook cultural competency. This includes offering trauma-informed care, involving families in treatment, actively engaging with community organizations (like Little Manila Rising), and educating themselves rather than outsourcing the labor of education to the community. Providers who do this, even if not sharing ethnic identity with patients, can vastly improve trust and outcomes. Resources: ⁠Little Manila Rising⁠ Next Step: Visit our website, ⁠⁠⁠⁠Healthcare for Humans⁠⁠⁠⁠, and join our community to enjoy exclusive benefits at ⁠⁠⁠⁠https://www.healthcareforhumans.org/support/⁠⁠⁠⁠ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting⁠⁠⁠⁠ https://www.healthcareforhumans.org/support/⁠⁠⁠⁠. Follow us on Instagram ⁠⁠⁠⁠@healthcareforhumanspodcast⁠⁠
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4 months ago
27 minutes

Healthcare for Humans
71 I When Communities Lead: Little Manila Rising's Blueprint for Health and Healing
Overview: We explore the powerful story of Little Manila Rising, an organization founded to preserve the Filipino American legacy in Stockton, California, and uplift the South Stockton community. We hear how founders rallied local residents to prevent the destruction of historic neighborhoods and created a movement rooted in ancestral legacy, heart-centered activism, and holistic care. We learn about programs tackling health inequities, environmental justice, mental health, and youth development, all shaped by listening to community needs. Through initiatives like the Healing PUSO project and ECHO, we witness how blending Western and traditional Filipino healing practices, offering free clinics, and providing culturally responsive mental health support have made a tangible impact. Centering community voices and advocating for policy change, Little Manila Rising exemplifies the importance of accessible, culturally anchored healthcare that truly cares for the whole person. Three Takeaways: Community-Led Preservation as Health WorkLittle Manila Rising started as a preservation movement to protect Filipino-American heritage in Stockton, especially after systemic destruction through redevelopment. But as described by Hannah and Tessa, saving these physical and cultural spaces proved foundational to the community’s well-being—demonstrating that historical and cultural preservation itself is acts of healthcare, fostering identity and resilience (Hannah, 00:00:26–00:02:55). Deeply Personal and Spiritual MotivationTessa makes clear that the organization’s work is “heart-centered” and “spirit-led,” guided by the dreams and struggles of their ancestors. Staff are deeply connected on a personal level, honoring not just their community but also familial and ancestral legacies. This kind of motivation sets the tone for sustainable and authentic advocacy work (Tessa, 00:04:03–00:04:39). Holistic and Culturally Rooted Healthcare DeliveryThrough programs like Healing PUSO and Echo, Little Manila Rising offers both Western and traditional healing modalities, including Filipino massage, acupuncture, and sound healing. By blending these approaches, the clinics honor diverse health beliefs and needs, which community members find more welcoming and effective than traditional mainstream healthcare (Tessa, 00:11:37–00:15:19). Resources: Little Manila Rising Next Step: Visit our website, ⁠⁠⁠Healthcare for Humans⁠⁠⁠, and join our community to enjoy exclusive benefits at ⁠⁠⁠https://www.healthcareforhumans.org/support/⁠⁠⁠ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting⁠⁠⁠ https://www.healthcareforhumans.org/support/⁠⁠⁠. Follow us on Instagram ⁠⁠⁠@healthcareforhumanspodcast⁠
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5 months ago
31 minutes

Healthcare for Humans
70I The Power of Story and Faith: Islamic Trauma Healing in Practice
Overview: We dive into the origins, structure, and impact of Islamic Trauma Healing—a community-driven, lay-led mental health intervention designed for Muslim communities, particularly Afghans and Somalis who have experienced significant trauma. Joining us are Mohammed Haroon , an Afghan mental health counselor and research coordinator, and Jake Bentley, a clinical psychologist from the University of Washington. We explore the barriers many Muslim refugees face with Western mental health services, how Islamic Trauma Healing uniquely integrates faith, community narratives, and evidence-based trauma care, and what sessions look like in practice. We discuss the training process for community leaders, the intervention’s positive effects—both academically and through personal testimonials—and address how culturally contextualized models like this can help reduce stigma and foster healing. Finally, we consider possibilities for broader dissemination and adaptation of the model to other communities. Key Topics: "Community Engagement and Prophet Narratives" Training Community Leaders for Facilitation Lay Leader Training Structure Program Expansion and Cultural Alignment Building Trust with Community Stakeholders Encouraging Feedback on Pilot Program Expanding Mental Health Program Reach Culturally Adapted Trauma Healing Resources: Islamic Trauma Healing: Integrating Faith and Empirically Supported Principles in a Community-Based Program - PubMed Islamic trauma healing (ITH): A scalable, community-based program for trauma: Cluster randomized control trial design and method - ScienceDirect Next Step: Visit our website, ⁠⁠Healthcare for Humans⁠⁠, and join our community to enjoy exclusive benefits at ⁠⁠https://www.healthcareforhumans.org/support/⁠⁠ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting⁠⁠ https://www.healthcareforhumans.org/support/⁠⁠. Follow us on Instagram ⁠⁠@healthcareforhumanspodcast⁠
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5 months ago
55 minutes

Healthcare for Humans
69 I When COVID Hit Hardest: Pacific Islander Voices Reveal Hidden Healthcare Truths
Overview: We explore the deep-rooted structural inequities that have shaped health outcomes for Pacific Islander communities, especially during the COVID-19 pandemic. Together, we unpack how colonialism, racism, erasure, and the lack of culturally appropriate healthcare have contributed to disproportionate impacts, and we highlight the vital role of community-led solutions and culturally safe spaces in healing. We discuss the limitations of the cultural competency model, the importance of recognizing power dynamics, and the essential need for physicians and healthcare systems to center trust, relationship-building, and self-determination for marginalized communities. Key Topics: Colonialism and Pacific Islander Identity Carceral System's Impact on Public Health Health Equity and COVID-19 Inequities Pacific Islanders Facing Bias Stereotypes Understanding Implicit Bias and Ignorance Amplifying Voices for Cultural Safety Cultural Hubs for Community Care Current Partnership w/ Joseph: Oceania Northwest Next Step: Visit our website, ⁠Healthcare for Humans⁠, and join our community to enjoy exclusive benefits at ⁠https://www.healthcareforhumans.org/support/⁠ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting⁠ https://www.healthcareforhumans.org/support/⁠. Follow us on Instagram ⁠@healthcareforhumanspodcast
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6 months ago
39 minutes

Healthcare for Humans
68 I Four Days, Three Thousand Lives—Seattle King County Clinic w/ Julia Colson
We sit down with Julia Colson, the founder and executive director of the Seattle King County Clinic, to discuss the incredible journey of establishing a large-scale, volunteer-driven pop-up clinic providing free dental, vision, and medical services to thousands each year. She shares the clinic's origin story, spurred by a 60-minute episode that highlighted the healthcare struggles of everyday people and her realization of the parallels within her own life. Julia delves into the challenges of building such a unique healthcare initiative from scratch, emphasizing the essential role of openness, humility, and collaboration in shaping the clinic's success. Through heartfelt anecdotes and insights, we explore the powerful impact of the clinic in transforming both patient experiences and volunteer perspectives while also addressing how the initiative calls attention to the broader issues plaguing our healthcare system. To Volunteer: Seattle/King County Clinic - Seattle Center Foundation Overview: Transformed from watching "60 Minutes" to founding a clinic that serves 3,000 patients in four days Used event planning background rather than healthcare expertise to approach problems differently Created a collaborative model where diverse skills complemented each other's gaps Challenged stereotypes by showing diverse patients - teachers, tech workers with insurance, not just unhoused individuals Built community between patients and volunteers by midday of each clinic Used the clinic as both immediate intervention and platform for advocacy Incorporated storytelling through comics and patient narratives to humanize statistics Balanced meeting urgent needs while pushing for systemic reform Demonstrated how naivete and humility can be assets when creating innovative solutions Prioritized listening and supporting patients over rushing through care Helped providers reconnect with the human aspects of medicine, free from business metrics Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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7 months ago
41 minutes

Healthcare for Humans
67 I From Local Voice to Call Center: Healthcare's Cultural Crossroads w/ Patty Hayward (Talkdesk)
We explore the potential of centralized contact centers in healthcare with Patty Hayward, the general manager of healthcare and life sciences at Talkdesk. Drawing from her extensive experience and personal stories, such as her mother's medical journey, Patty illustrates the critical need for better communication and coordination within healthcare systems. We delve into how centralization, aided by AI and modern technology, could improve patient care by offering timely, personalized interactions and addressing unmet needs in diverse communities. We also tackle how a centralized approach can respect cultural nuances and enhance health education, breaking down barriers to access and understanding. Overview: Streamlining Contact Center Efficiency Automated CRM Conversation Enhancement Culturally Aligned Contact Centers Streamlining Healthcare Access Challenges Reaching Unreached Populations Effectively Proactive Outreach with Real-Time Translation Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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8 months ago
35 minutes

Healthcare for Humans
66 I Japan — Between Authority and Rice: Cross-Cultural Healthcare with Japanese Americans
We explore the complexities of Japanese food culture and its impact on health, addressing how American influences have altered traditional diets. Jeff discusses the importance of rice in Japanese meals and his personal transition to healthier rice options. We delve into portion control within Japanese dining customs and the concept of intuitive eating. The conversation shifts to Japanese cultural nuances, including language, religion, and familial expectations, emphasizing the importance of acknowledging expertise both in healthcare and family matters. Additionally, we discuss the role of social support systems, religious influences, and the cultural dynamics surrounding aging and caregiving in Japanese American communities. Overview: Transition from Short to Long Grain Rice Exploring Cultural Elements Patterns and Power in Interactions Japanese American Religious Identity Japanese American Family Care Traditions Keirog Japanese Nursing Home Closur Navigating Uncertainty in Medical Decisions "Evaluating Two Treatment Choices" Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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8 months ago
27 minutes

Healthcare for Humans
65 I Japan — Why History Lives in the Exam Room w/ Jeff Sakuma (Part 1)
We delve into the fascinating journey of Japanese Americans in Washington State, welcoming guest Jeff, who shares his personal and family history. We discuss the generational terms used within the Japanese American community and how historical events like the Meiji restoration influenced immigration to the United States. Particularly moving is the narrative of Japanese internment during World War II and its significant impact on Jeff's family, highlighting the broader implications of shame and resilience in the face of injustice. We explore the concept of the "model minority" and its roots in the post-war era, with Jeff offering a critical perspective on its implications for Japanese Americans. Our conversation touches on the power of government apologies and reparations, shedding light on the complex relationship between historical events and modern cultural dynamics among Japanese Americans. Overview: From HIV Work to Health Strategist Japanese Immigrant Family Histories Cultural Understanding and Historical Reflections WWII Japanese American Internment Journey Post-War Japanese Honor and Success Racism, Resilience, and Justice Immigration Policy's Generational Impact Cultural Nuances Across Locations Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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9 months ago
28 minutes

Healthcare for Humans
64 I Trauma-Informed Care for FGM/C (Part 2) — Community Engagement and Survivor-Centered Strategies From (Sahiyo)
We welcome Samman, the community engagement coordinator at Sahiyo, to discuss the ongoing efforts to address and prevent female genital mutilation/cutting (FGMC) within the South Asian Bora community and beyond. She provides insight into the importance of using appropriate terminology like FGM/C to foster dialogue and reduce stigma. We explore the prevalence of FGM/C in the United States, countering the misconception that it's only practiced elsewhere. The conversation delves into understanding FGM/C as a social norm, exploring interventions and supports such as trauma-informed care and peer support networks. Additionally, we discuss the role of youth advocacy, storytelling, and the importance of comprehensive education in driving change. The episode also highlights SAYO's efforts to amplify the voices of survivors and work with communities and policymakers to effectively address and prevent FGMC. Overview: 00:00 FGM/C Term Debate 06:10 Framing FGMC as a Social Norm 08:17 "Promoting Trust in FGM/C Education" 11:34 Trauma-Informed Care Fundamentals 15:33 "Survivor Support Through Storytelling Networks" 22:54 Digital Activism on Human Rights 26:19 Advocacy Programs for Ending FGMC 27:29 Virtual FGMC Activist Retreat Expansion Resources FGM/C Response in Washington State GWU FGM/C Toolkit Voices to End FGM/C Resources Sahiyo - United Against Female Genital Cutting - Home Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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9 months ago
32 minutes

Healthcare for Humans
63 I Trauma-Informed Care for FGM/C Survivors: Lessons from Isatou and Joanna
We delve into the sensitive and impactful topic of Female Genital Mutilation/Cutting (FGM/C) in a compelling two-part series, highlighting its prevalence among over 230,000 women and girls in the US, particularly in the Seattle-Tacoma-Bellevue area. Host Dr. Raj Sundar shares a personal story about discovering a case of Type 3 FGM in a prenatal patient, underscoring the need for trauma-informed care. Our guest, Isatou Jallow, a Gambian FGM/C survivor, shares her harrowing experiences and advocacy journey, reflecting on the cultural stigma and her positive encounters with empathetic healthcare providers in the US. Dr. Joanna Stevens, from the Washington Coalition to End FGMC, joins the discussion to offer insights into caring for FGM-affected women and the coalition’s legislative and educational efforts. We address the cultural, religious, and emotional dimensions of FGM/C, emphasizing the importance of sensitivity, respect, and effective communication, including the challenges posed by interpreter biases. Ultimately, we advocate for culturally responsive care to improve patient outcomes and foster community dialogue and support systems. Overview: 04:19 Washington State advances FGM laws, Isatou's advocate story. 06:38 Left Gambia, discovered type 3 FGM here. 11:24 Respect terminology preferences for discussing FGM. 15:30 Pain, marginalization, confusion in cultural practices. 17:35 Advocating against FGM, creating supportive women's circles. 21:56 Engage community leaders to combat FGM practices. 25:42 Interpretation issues: watch body language and communicate. Resources FGM/C Response in Washington State GWU FGM/C Toolkit Voices to End FGM/C Resources Behind the Wall - Isatou Jallow Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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10 months ago
31 minutes

Healthcare for Humans
62 I When Food Meets Healthcare: Making Nutrition Accessible with Bradd Williams
We welcome Bradd Williams, a seasoned healthcare professional with over 25 years of experience, who currently works at Homestyle Direct, a medically tailored meal provider. Exploring the intersection of food, health, and equity, we discuss how eliminating food deserts and delivering nutritious meals can improve chronic health conditions, particularly for underserved populations. Bradd shares insights into his company's mission to provide not just meals but dignity and love through diverse, culturally responsive menu options tailored by registered dietitians. We delve into the company’s efforts in addressing both rural and urban food insecurities, emphasizing the importance of providing equitable access to nutrition as a fundamental human right. Tune in to understand how Homestyle Direct is making strides in healthcare through food, incorporating seasonality, recognizing cultural preferences, and ensuring every patient feels valued and heard. Overview: 04:19 Seasonal, affordable frozen produce ensures quality meals. 07:15 Promoting healthier choices with familiar foods. 10:42 Treat everyone fairly, ensure access to resources. Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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10 months ago
13 minutes

Healthcare for Humans
61 I The Hidden Equity Gap: How Outdated Tech Hurts Healthcare Access with Bevey Miner
We delve into the critical topic of fax machines and their surprising impact on health equity with Bevey Miner, a seasoned expert in healthcare technology. Drawing from over two decades of experience, Bevey illuminates the complexities of healthcare data sharing and the disparities marginalized communities face due to outdated technologies like fax machines. We explore the challenges of interoperability, the necessity of structured data for meaningful analytics, and the importance of tech equity in bridging the gaps in healthcare access and outcomes. From discussing digital cloud faxing solutions to advocating for policy changes, we highlight the intersection of technology and health equity, urging for a unified approach to data sharing that includes all healthcare providers and patients. Overview: 00:00 EHR incentives neglected behavioral health and upgrades. 05:07 Implement translation technologies, output as FHIR resource. 09:00 Structured data enables effective health outcome analysis. 12:06 Tech equity funding needed for healthcare databases. Resources: Consensus Solutions Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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10 months ago
15 minutes

Healthcare for Humans
60 I Transforming Cardiometabolic Care: Innovation Meets Equity with Dr. Avantika Waring
We welcome back Dr. Avantika Waring from 9 AM Health to discuss her vision for cardiometabolic care, emphasizing equity in treating diabetes, obesity, hyperlipidemia, and hypertension through innovative virtual models. Dr. Waring highlights the importance of a diverse workforce in delivering culturally relevant care and addressing structural inequities. We delve into the challenges of making medications like semaglutide accessible to all, the complex interplay of diet, environment, and genetics, and the need for family-inclusive health interventions. Through thoughtful conversation, we explore how equitable access to healthcare can transform patient outcomes and the importance of addressing both medical and social determinants of health. Overview: 00:00 Prioritizing diverse hires for company growth. 03:18 Effective self-managed care essential for lifelong health. 07:56 Employer equity improves health access through insurance. 10:04 Promote family health literacy despite economic challenges. Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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10 months ago
13 minutes

Healthcare for Humans
59 I Beyond Metrics: Building Equitable Patient Experience with Sven Gierlinger
We welcome Sven Gerlinger to discuss the importance of health equity in patient experience at Northwell Health. We explore how equitable care is deeply personal and why it's essential to segment data to ensure all voices, especially those from smaller communities, are heard. We delve into the need for diverse methods of gathering patient feedback, emphasizing the value of in-depth research and home visits. The conversation also touches on implicit biases within healthcare interactions and the significance of supporting both staff and patients in these challenging scenarios. We discuss designing healthcare experiences that cater to marginalized communities to benefit everyone and the importance of including caregivers in the patient experience. Finally, we highlight the critical role of cultural and language considerations in providing comprehensive, equitable care. Overview: 00:00 Segment data, diversify methods, conduct in-depth research. 03:25 Adopting new diet due to health, stigma. 06:38 Bias exists; clinician prioritizes patient's comfort. 12:09 Prioritize comprehensive, equitable support for patients, caregivers. Resources: The Aging Revolution (Book) Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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10 months ago
15 minutes

Healthcare for Humans
58 I The Future of Geriatric Healthcare — Ageism and Equity with Dr. Maria Carney
We dive into the significance of health equity and systemic ageism in healthcare with Dr. Maria Carney from Northwell Health, a leading geriatrician and palliative medicine physician. Dr. Carney shares her expertise on the challenges and solutions in caring for our aging population, highlighting the importance of social health and addressing multigenerational caregiving dynamics. We also discuss the groundbreaking changes needed in healthcare systems to better serve older adults, emphasizing the role of compassionate communication and the evolving landscape of Medicare. With insights from Dr. Carney's co-authored book, "The Aging Revolution," we explore the future of aging and healthcare, making a compelling case for systemic reform to ensure dignity and quality care for all. Overview: 00:00 hlth conference explores healthcare innovation and equity. 04:49 Over 65s will outnumber under 18s soon. Leadership focus on personalized, impactful healthcare plans. The Aging Revolution: Workforce, healthcare, future directions. Book explains healthcare systems and aging progress. Resources: The Aging Revolution (Book) Next Step: Visit our website, Healthcare for Humans, and join our community to enjoy exclusive benefits at https://www.healthcareforhumans.org/support/ Support Our Mission: Non-clinicians, explore exclusive content and contribute to our collective journey. Be an Active Participant: Go beyond listening. Shape our narrative by co-creating episodes with us. Be part of our community by visiting https://www.healthcareforhumans.org/support/. Follow us on Instagram @healthcareforhumanspodcast
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11 months ago
17 minutes

Healthcare for Humans
This show provides actionable skills in cultural humility, culturally responsive care, and health equity so clinicians, leaders, and neighbors can serve every community better. Hosted by family physician and healthcare leader Dr. Raj Sundar, each episode explores cultural humility, culturally responsive care, and health equity through the voices of patients, clinicians, and system designers who live the work every day. WHAT YOU’LL HEAR Practical ways to deliver culturally competent & culturally responsive care, language-concordant, and trauma-informed care.   Strategies for tackling social determinants of health at both the clinic and policy levels.   Real stories showing how culture, history, and environment shape health outcomes—and how clinicians can respond.   Design ideas for health-care leaders building inclusive, patient-centered systems.   Community insights that help all of us become better neighbors and advocates. WHO IT’S FOR Frontline clinicians, public-health and hospital leaders, medical educators, and anyone curious about making cross-cultural care the norm. WHEN . Follow now to keep cultural humility—and culturally responsive care—at the center of your practice and healthcare system