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Data in Depth

Mountain Point

26 episodes

7 months ago

Join us for an AI Deep Dive as we explore how manufacturers can unlock untapped potential with an aftermarket sales strategy. This episode delves into the benefits of integrating Configure, Price, Quote (CPQ) tools and customer portals to streamline re-orders, replacement parts, and services, transforming aftermarket sales into a seamless, profitable revenue stream. Discover how Revenue Lifecycle Management (RLM) extends beyond the first sale, maximizing customer lifetime value through proact...

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Join us for an AI Deep Dive as we explore how manufacturers can unlock untapped potential with an aftermarket sales strategy. This episode delves into the benefits of integrating Configure, Price, Quote (CPQ) tools and customer portals to streamline re-orders, replacement parts, and services, transforming aftermarket sales into a seamless, profitable revenue stream. Discover how Revenue Lifecycle Management (RLM) extends beyond the first sale, maximizing customer lifetime value through proact...

Show more...

Episodes (20/26)

Data in Depth

AI Deep Dive - Driving Revenue Growth in Manufacturing Through Aftermarket Sales and CPQ Solutions

Join us for an AI Deep Dive as we explore how manufacturers can unlock untapped potential with an aftermarket sales strategy. This episode delves into the benefits of integrating Configure, Price, Quote (CPQ) tools and customer portals to streamline re-orders, replacement parts, and services, transforming aftermarket sales into a seamless, profitable revenue stream. Discover how Revenue Lifecycle Management (RLM) extends beyond the first sale, maximizing customer lifetime value through proact...

12 months ago

9 minutes

Data in Depth

AI Deep Dive - Unlock Efficiency in Your Engineer-To-Order (ETO) Manufacturing Processes

In this AI Deep Dive, we delve into the obstacles ETO manufacturers face, such as complex CPQ workflows, manual processes, and data silos, and reveal how Mountain Point’s expertise helps tackle these challenges head-on. Learn about their comprehensive solutions that not only improve efficiency and accuracy but also pave the way for advanced AI integration and intelligent automation. With Mountain Point, ETO manufacturers can streamline operations, boost customer satisfaction, and stay competi...

1 year ago

13 minutes

Data in Depth

Demystifying Serverless Machine Learning

In this episode, we sat down with Carl Osipov with CounterFactual.AI and the author of Serverless Machine Learning In Action. Carl shared some real-world use cases for serverless machine learning and identified strategies to get the most from a machine learning investment. “One of the things that happens at the beginning of a machine learning project — and this is a well-known problem for data scientists and machine learning practitioners — is spending way too much time cleaning up th...

5 years ago

25 minutes

Data in Depth

Using IoT to Maximize Efficiency

In this episode, we talk with Ed Kuzemchak from Software Design Solutions. Ed digs into the ways companies can use the Internet of Things (IoT) to increase efficiency. He shares advice on how to identify areas of opportunity to implement IoT and strategies to make the most of an IoT investment. “I think the most important part for a company is to look at systems they have today and say “what part of these systems that we have, can we make more efficient or more cost effective or higher ...

5 years ago

24 minutes

Data in Depth

How Salesforce’s Einstein Analytics Tool Helps Manufacturers See the Big Picture

In this episode, we sat down with Kyley Darby from Mountain Point and Skye Reymond with Terbium Labs. Kyley and Skye explore how manufacturers can leverage descriptive, predictive, and prescriptive data to optimize business outcomes. They also dig into the ways Salesforce’s Einstein Analytics can help companies better plan for the future. “‘To move forward and look beyond the “what has happened,” manufacturers need to start pulling data together in a centralized manner — to switch from ...

5 years ago

26 minutes

Data in Depth

Beyond Academics: The Practical Applications of Machine Learning

In this episode, we talk with Bastiane Huang with OSARO. Bastiane digs into the practical uses of deep learning and machine learning. She explores beyond the academic applications of machine learning and details some real-world scenarios, including the ability to expand the use of robots in less structured environments. “We use machine learning to allow robots to react to changes in the environment, learn to handle a wide range of different items, and have a range of different tasks. An...

5 years ago

20 minutes

Data in Depth

How Manufacturers Can Decrease Downtimes With Voice-Directed Solutions

In this episode, we talk with Alex Reneman with Mountain Leverage. Alex explores the importance of innovations like voice-directed solutions in the midst of a global pandemic when the supply chain may be disrupted. “There's a lot of tribal knowledge that sits in some workers that you can put into a system. So we take some of that data and put it into a voice system to voice-enable the process. So, for example, if you have a flex worker who is fully trained at one station and maybe they'...

5 years ago

22 minutes

Data in Depth

How Aligning People, Processes, Technology, and Data Helps Manufacturers Do More

In this episode, we talk with Mendy Ezagui with Nucleus Technologies and Rapid Logistics Couriers. Mendy digs into strategies manufacturers can employ to customize automation and streamline internal processes to increase productivity. “When you review a [new] software, put it into the hands of some of your users and say: ‘Hey, check this out. Is it simple? Are you getting your job done much better than the way you're doing it right now? Is this efficient? Can you walk through your steps, far ...

5 years ago

33 minutes

Data in Depth

Using Data to Create Informed Buyers

In this episode, we talk with Lisa Arthur, marketing expert and advisor for Scoutbee. Lisa digs into strategies manufacturers can use right now to create or expand on a data-driven marketing strategy. That strategy starts with not marketing to customers, and instead, using data to create informed buyers. “The first step around getting strategic, and building that foundation for data-driven marketing, is really deeply understanding those buyers and prospects. Understanding what they find of va...

5 years ago

24 minutes

Data in Depth

Reduce Risk, Increase Productivity with Machine-As-A-Service

In this episode, we talk with Michael Cromheecke from SteamChain to discuss blockchain and machine-as-a-service. Michael breaks down how this model improves machine productivity and performance, with reduced risk and little up-front capital. “We use the same data management mechanism, the blockchain technology that enables cryptocurrencies to exist, but we apply it to machine-as-a-service. And what that creates for us is a record that can be shared between organizations, between corpo...

5 years ago

30 minutes

Data in Depth

Robots for Hire: The Future of IoT

In this episode, we talk with Zach Boyd from Hirebotics a company that allows manufacturers to hire a robot for hourly work like they would an employee. Zach explores the ways that data and the Internet of Things (IoT) can be harnessed to provide proactive and preventative remote support and maintenance to their customers. “We Cloud Connect our robot so that we can gain real-time insights into how that robot's performing, what problems it might have. And with that, we're able to 98% of ...

5 years ago

17 minutes

Data in Depth

How Manufacturers Can Effectively Navigate the Digital Consumer Age

In this episode, we talk with Tyson Higginbotham from Supply Source Solutions. Tyson shares tips for manufacturers to increase the ease of doing business (EODB) for their end-users and effectively implement an eCommerce model. “We went from a manufacturing age to a digital consumer age over the course of the last 15 years...I think the big change that really happened — the hardest part for both the wholesaler as well as the manufacturer to understand — is the end-user consumer is no lon...

5 years ago

26 minutes

Data in Depth

Proactive not Reactive: How Manufacturers Can Prevent Waste and Ensure Quality

In this episode, we talk with Nick Humpries from Zeiss. Nick shares strategies to head off waste and ensure quality by integrating datasets to monitor production in real-time. “The time that they used to spend wearing out a path between their workstation and the quality lab, is now all spent at their workstation and they are able to make adjustments in a much quicker fashion. And then the data integrity increased because they were able to mask those first few parts that they ended up scrappin...

5 years ago

22 minutes

Data in Depth

Connecting the Dots — How Manufacturers Can Find Context and Meaning in their Data

In this episode, we talk with Clark Richey from FactGem. Clark offers insights into how manufacturers can take small — but effective — steps to break down data silos for a more complete view of the company. "Information is now being connected, and that's what we've come to expect. And successful businesses are doing that really well. Whether it's in the manufacturing space, supply chain, retail, they're connecting all the dots. And that's where those silos lead to problems. We're separating t...

5 years ago

22 minutes

Data in Depth

How Manufacturers Can Use IoT Data to Drive Bottom-Line Results w/ Caroline Hilla from Cisco

In this episode, we talk with Caroline Hilla from Cisco's Global Manufacturing team. Caroline offers practical and foundational tips for capturing, integrating — and effectively using — IoT data. "There's a perception right now that if it's not broke, don't fix it. And while that may have worked for 15, 20 years now, what we're really seeing is that you're not really able to tap into the full potential of the data that you can be collecting from your different devices and machines using the...

5 years ago

19 minutes

Data in Depth

The Manufacturer's IoT Playbook: Where to Start and What NOT to Do - with John Clevenger

"Too many companies I've seen initially get into this thinking they're gonna have some 12, 18-month ROI... they're gonna put a bunch of data in and all of a sudden they're going to have some super whiz-bang thing happening. And it's definitely not that. It's a long-term journey." In this episode, we talk with John Clevenger, Managing Director of Accession Consulting. John shares the many opportunities the Internet of Things (IoT) brings to the manufacturing industry. He offers practical tips...

6 years ago

27 minutes

Data in Depth

How Manufacturers Can Use Data to Improve Customers' Experience, Drive Additional Sales, and Do More with Less; featuring Chris Muto from Pro-Tech

"Since we've started this, we're literally adding tens of thousands of dollars of extra revenue when our product ships." In this episode, we talk with Chris Muto, Sales Operations Manager for Pro-Tech, a manufacturer of industrial snow plows. Chris shares how Pro-Tech is using data to improve customers' experience, drive additional sales, and do more with less. Connect with Chris on LinkedIn.Check out Pro-Tech. --- This season, we're giving away a pair of Bose QuietComfort 35 wireless he...

6 years ago

26 minutes

Data in Depth

Data-Driven Marketing Part 2 with Francois Gau

In this episode, we talk with Francois Gau, owner and CEO of Levy Industrial. This episode is the second of a two-part segment with Francois. During this portion of the interview, Francois digs into the concept of Inbound Marketing and explains why manufacturing and industrial companies need to focus messaging on thought leadership rather than selling. He shares key metrics companies can use to gain insight into the effectiveness of their efforts and connect marketing investments to sa...

6 years ago

24 minutes

Data in Depth

Data-Driven Marketing with Francois Gau

In this episode, we talk with Francois Gau, owner and CEO of Levy Industrial. Francois outlines his data-driven approach for generating growth for industrial and tech-based B2B companies. This episode is the first of a two-part segment with Francois. During this portion of the interview, Francois paints a picture of what a modern marketing program looks like in the context of the manufacturing industry. He outlines how manufacturers can move beyond the old standbys of trade shows and d...

6 years ago

25 minutes

Data in Depth

5 Ways AI and Machine Learning are Changing the Face of Manufacturing with Louis Columbus

In this episode, we talk with Louis Columbus, a Forbes columnist and principal at IQMS. Louis talks through five ways artificial intelligence and machine learning are revolutionizing the manufacturing industry — from marketing and sales to efficiency, from addressing the talent gap to ensuring quality, safety and security. 13:24 - Labor Challenges I visit a lot of manufacturers. I visit probably five to 10 manufacturers a month, and I periodically do surveys every quarter as part of ...

6 years ago

29 minutes