Pharmacists have been vaccinating for years—it's about time they get the recognition (and reimbursement) they deserve. Marc Ost, Co-Owner of Eric’s RX Shoppe in Horsham, PA, is here to make it happen. Marc joins us to talk about how he’s driving change in vaccine access and reimbursement, from advocating with the FTC and state legislators to pioneering at-home immunization billing codes. He also shares what’s new this year in vaccine administration, how pharmacies can adapt to new Part B service codes, and why telling your story to lawmakers still matters.
👉 Learn how independent pharmacists are working to improve vaccination access and provide care to all communities.
00:00 – Intro: Expanding Vaccine Access Through Independent Pharmacies
02:10 – Patient Confidence & Combating Vaccine Confusion
06:10 – Working With the State to Maintain Vaccine Access
10:00 – The Reality of Vaccine Reimbursement & Billing Medical vs. PBM
12:58 – Optimizing Workflow & Billing Efficiency in PioneerRx
18:00 – Starting an Immunization Program From Scratch
32:00 – At-Home Vaccinations: Using New Medicare CPT Codes
42:00 – Advocacy & PBM Reform: Making It About Patient Impact
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Guest: Marc Ost | Co-Owner at Eric’s RX Shoppe & Community Pharmacy Services
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
Join us for an exclusive conversation with NCPA President Jeff Harrell, where we talk about the future of pharmacy and the leadership that’s shaping it. Jeff shares how he and the NCPA team are working to reshape pharmacy education, advocate for fair reimbursement, and foster unity among owners everywhere. He also shares how he’s scaling his own business, Cascadia Pharmacy Group, throughout the Pacific Northwest, and what he’s learned along the way. Tune in for an insider’s look at industry shifts, trends, and opportunities, and what they mean for pharmacies nationwide.
Register today for NCPA Annual 2025 in New Orleans on October 18-21: https://ncpa.org/annual-convention
Cascadia Pharmacy Group website: www.cascadiapharmacygroup.com
Cascadia Pharmacy Group LinkedIn: www.linkedin.com/company/cascadia-pharmacy-group
Jeff’s LinkedIn: https://www.linkedin.com/in/jeff-harrell-a9670510/
Beyond Prescriptions: https://www.youtube.com/watch?v=F_4I_rR_ltU
NCPA website: www.ncpa.org
00:00 – Welcome Back & Jeff Harrell Introduction
03:40 – Changing the Narrative in Pharmacy Schools
07:05 – The “Premium Gas” Analogy for Pharmacy
12:20 – Lessons from Around the World
27:00 – The Cascadia Model: Owning and Growing Smart
44:10 – Inside the Pharmacy: Efficiency, Systems, and Savings
49:25 – GLP-1 Challenges and Looking Ahead
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Guest: Jeff Harrell | President, NCPA
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
What does the future of pharmacy look like, and who’s leading the way? In this episode, Madeline Clark shares how she’s redefining what it means to be a pharmacist through a career that blends residency training, fellowship experience, and leadership across Moose Pharmacy, CPESN North Carolina, and CPESN USA. She also draws on her work with the NextGen pharmacist group to offer insight into how the profession is evolving and how we can keep the pace. Along the way, she shares new clinical service models, opportunities for payer engagement, and the importance of collaboration. Madeline’s message is clear: the future of pharmacy will be built by those ready to lead it.
00:00 – Madeline Clark’s journey into pharmacy and hybrid role02:43 – Launching NextGen to empower new pharmacy leaders07:36 – Emerging leaders and mentorship across states08:42 – Exciting new payer opportunities and care hub program12:05 – How EHR access and collaboration improve patient care15:24 – Med Sync as the foundation for better pharmacy services19:06 – Building team buy-in for innovation and growth
Guest: Madeline Clark | Director of Clinical Services for Monroe, Moose Pharmacy
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
In this episode, Kate Riddell shares how she bridges the classroom with real-world practice. From prescribing authority and patient accessibility to competing with mail order and fighting misinformation, Kate offers an inspiring look at the evolving role of community pharmacy and the next generation of pharmacists.
00:00 – Introduction: Kate’s dual role in academia and practice
02:49 – Expanding pharmacist roles: test-and-treat & contraceptives
07:43 – Access, reimbursement & the future of community pharmacy
09:08 – Competing with mail order through personal service
12:43 – Innovating operations: med sync, inventory & student marketing
16:18 – Teaching leadership and entrepreneurship to future pharmacists
17:34 – Fighting misinformation online & guiding patients
21:14 – What Kate’s reading: balancing beach reads and big ideas
Guest: Kate Riddell | Assistant Professor of Pharmacy Practice, Butler University
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
When tragedy struck his family, Ritesh Shah asked himself a simple question: “How do I continue the oath I took as a pharmacist?” The answer became opening New Jersey’s first (and only) charitable pharmacy alongside President Joseph Howe, which has provided thousands of free prescriptions to uninsured and underserved patients since 2022. In this episode, Ritesh opens up about the loss that changed his life, the launch of his autobiography Pills to Purpose, and his mission to make sure that no one is left behind because of the cost of medication.
Buy Now:
Pills to Purpose: From the Pharmacy to the Frontlines: Healing Beyond the Counter: https://www.amazon.com/Pills-Purpose-Pharmacy-Frontlines-Healing/dp/B0FL26WT2Q/ref=tmm_pap_swatch_0
00:00 – Introduction to Ritesh Shah & his mission
02:23 – From India to independent pharmacy in New Jersey
05:52 – Building seven pharmacies and leading Legacy Pharmacy Group
07:44 – Losing his sister & the inspiration for a charitable pharmacy
09:44 – Opening New Jersey’s first charitable pharmacy in 2022
13:27 – Training the next generation: preceptor programs & students
20:20 – How BestRx supported the mission during the pandemic
26:05 – The vital role of his wife Asha in making it possible
44:23 – Pills to Purpose: A pharmacist’s story
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies & Hemal Desai | President, BestRx
Guest: Ritesh Shah, RPh | CEO & Managing Partner at Legacy Pharmacy Group & NJLEAF & Joseph Howe | President, Ritesh Shah Charitable Pharmacy
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
T.J. Woodard didn’t set out to become a voice for pharmacy reform. But from his base in Baton Rouge, LA, he’s helped lead the charge against PBMs and protect independent pharmacies across Louisiana. T.J. joins us to share how his career has evolved from filling scripts to shaping state policy and how he sees the industry moving forward. He offers us a front-row view of Louisiana’s recent PBM victories, the behind-the-scenes negotiations that made them possible, and how other states can follow suit.
00:00 - Welcome and guest introduction
01:44 – T.J.’s unexpected journey into pharmacy
06:19 - Lessons from chain pharmacy to independence
14:07 - Opening a downtown Baton Rouge pharmacy
18:42 - Provider relationships that drive growth
28:18 - Stepping into state pharmacy advocacy
31:02 - Louisiana’s big PBM reform wins
42:46 - Pushback from PBMs and rallying support
46:01 - What’s next: Enforcing the new laws
Hosted By: Johnathon Duhon | Director of Sales, PioneerRx
Guest: T.J. Woodard | Co-Owner, Prescriptions to Geaux
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
Nearly 9 in 10 pharmacists are at a high risk of burnout, but how do affected pharmacists find a path forward? In this episode, we sit down with Devan Conley, Owner of TrueCare Pharmacy in Concord, NC, to find out firsthand. Devin discusses his journey with burnout—which crept up during COVID and kept on for years, culminating in a struggle with prescription misuse. But, more importantly, Devan shares how he recovered, and how that recovery reshaped the way that he approaches life and pharmacy alike. Today, Devan is the owner of 340B pharmacy inside a federally qualified health center, launching behavioral health and harm reduction programs so that anyone dealing with similar struggles can find support. Devan’s message is clear: Burnout doesn’t have to be the end of your story but the beginning of a new one.
00:00 - Introduction to Devan Conley & TrueCare Pharmacy
02:00 - Burnout During COVID and Its Lasting Impact
08:40 - Path to Recovery and Regaining His Pharmacy License
18:50 - Opening a 340B Pharmacy in a Behavioral Health Setting
26:20 - Expanding Services with Long-Acting Injectables & Women’s Health
33:10 - Harm Reduction Initiatives and Narcan Program
47:50 - Lessons in Leadership, Resilience, and Community Impact
52:20 - Closing Thoughts & How to Connect with Devan
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Guest: Devan Conley | Pharmacist, TrueCare Pharmacy
Devan’s LinkedIn:
https://www.linkedin.com/in/devan-conley-pharmd-msph-8732b87a/
Specialty pharmacy is one of the most critical areas of care—especially for patients with complex and chronic conditions—but scaling the business isn’t always easy. In this episode, Lori Maraist shows how pharmacists can do both. Lori, the Chief Operating Officer at Professional Arts Specialty Pharmacy, shares how she scaled her team from a small operation to a nationally recognized pharmacy with over 100 employees. She dives into how to carve out niches in specialty care, build a strong culture across a large team, and hire intentionally in high-stakes clinical environments. Whether you’re already in the specialty sector or just looking to learn more, Lori’s episode is one you won’t want to miss.
00:00 - Introduction to Lori Maraist and Professional Arts Pharmacy
02:11 - Lori’s Early Pharmacy Journey and Leadership Origins
06:16 - Evolution from Compounding to a Diversified Pharmacy Model
10:22 - Lessons in Change Management and Staff Buy-In
14:11 - Clinical Programs and Commercial Product Expansion
22:14 - National Licensure and Wound Care Specialization
31:00 - Hiring Philosophy and Building a Scalable Team
38:42 - Advice for Scaling a Pharmacy and Picking Leaders
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Johnathon Duhon | Director of Sales, PioneerRx
Guest: Lori Maraist | Chief Operating Officer at Professional Arts Specialty Pharmacy
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
What does it really mean to question the status quo? This week, we’re sitting down with Dared Price, a pharmacy owner who’s taking PBM reform from South Kansas all the way to Capitol Hill. Dared’s resumé is extensive: he’s started multiple pharmacies, built impressive clinical programs, and created a transparent PBM model that helped over 100 employer groups cut prescription costs. Lately, though, he’s turned his attention to PBM reform—and he’s already making waves: speaking at the White House, meeting with the Federal Trade Commission, and pushing for legislative change in the highest offices. In this episode, we dive into real-world wins in PBM reform, up-and-coming challenges, and how Dared is working to dismantle a broken system to build a better one.
00:00 – Intro & Guest Intro
01:02 – Starting OreadRx
09:56 – Unbundling Benefits
14:14 – Working with Employers
21:22 – Kansas Policy Wins
28:27 – Speaking at the White House
36:58 – PBM Market Insights
42:40 – Future of Pharmacy
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Guest: Dared Price | President, Price Pharmacies Inc.
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
Live from the Connect 2025 conference, PioneerRx superuser Rannon Ching shares how he and his pharmacy team are tackling new opportunities in the industry—all by getting their workflow right. He discusses how Texas legislation is opening doors, how you can leverage your team (and residents) to create new programs, and most importantly, how you can make practical workflow fixes to implement those programs. He also talks all things immunizations, organizations, and why pharmacy websites matter more than you think. If there’s one takeaway from Rannon, it’s this: When you free up workflow, you make space for everything else that matters.
01:14 – Tarrytown & PioneerRx Origin Story
03:54 – Senate Bill 1236 and Texas Advocacy
12:28 – Insulin Emergency Supply Bill
20:27 – Tarrytown's Mid-Year Focus
26:13 – Internal Operations & Front-End Strategy
32:02 – Med Sync Success & Staffing Strategy
44:02 – Residency Program & Leadership Development
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Johnathon Duhon | Director of Sales, PioneerRx
Guest: Rannon Ching | President and Chief Pharmacy Officer at Tarrytown Pharmacy
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
If there’s one name to know in the fight for PBM reform, it’s Benjamin Jolley. As Co-Founder of Apex Consulting and Senior Fellow at the American Economic Liberties Project, Ben has spent years exposing what’s been broken in the pharmacy system—and what can still be fixed. Most recently, he addressed 20,000 attendees at a rally in Salt Lake City to advocate for Breaking Up Big Medicine (breakupbigmedicine.com). This week, Ben joins us on the Catalyst Pharmacy Podcast to talk about all things advocacy, legislation, and fighting for what’s right from the front lines of the pharmacy all the way to Capitol Hill.
2:45 – Opening discussion on PBM reform momentum
8:16 – Legislative wins for pharmacy
11:44 – Banning vertical integration between PBMs and pharmacies
14:03 – “Break Up Big Medicine” campaign details
21:37 – Mandatory NADAC reporting: what's required and what it solves
29:36 – Chain vs. independent pricing: real-world examples of inequality
36:14 – Helping pharmacies with Medicare plan optimization
47:51 – Final thoughts and call to action for community involvement
Benjamin’s Substack: https://benjaminjolley.substack.com/
Apex Consulting: https://www.apexpharmacyconsulting.com/
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Guest: Benjamin Jolley | Pharmacist at Jolley’s Compounding Pharmacy
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
Trump’s Big Beautiful Bill is making headlines—and it could change the game for independent pharmacy forever. In this episode of the Catalyst Pharmacy Podcast, Mark and Josh break down what’s inside the sweeping budget bill passed by the U.S. House, including a national ban on spread pricing and a push for fair, transparent Medicaid managed care reimbursements. They dig into how these changes could impact independent pharmacies in states like Texas, Arkansas, and Iowa, and how advocacy is paying off in a big way. 00:00 – Big Beautiful Bill Act Overview
00:43 – Medicaid Cuts & Work Requirements
03:38 – Pharmacy Business Impact
04:25 – PBM Reform & Spread Pricing Ban
06:41 – NASDAQ Reporting Challenges
11:08 – State-Level Wins: Arkansas & Iowa
18:57 – Medicare Negotiation Uncertainty
24:05 – Previewing the Connect Conference
Hosted By: Mark Bivins, SVP of Sales, RedSail Technologies | Josh Howland, President of Pharmacy Systems, RedSail Technologies
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
In this edition of the Pharmacy Survival Guide series, guests Joey Chamberlain, Parker Baro, Rannon Ching, and Mayank Amin share the hard-earned (and well-won) strategies that keep their pharmacies strong. They talk everything from cash pricing to maximizing margins to turning storage closets into profitable clinics backed by medical billing. Packed with practical tips and real-world wins, this episode is a masterclass in doing more with less.
00:31 – Joey Chamberlain on balancing care and business survival
03:14 – Should you pay for a pricing solution? Why time is money
04:08 – Parker Baro on delegation, priorities, and business focus
07:30 – Rannon Ching on the learning curve of medical billing
09:54 – Real-time insurance tools and fixing billing blind spots
12:15 – Why pharmacy-level care deserves provider-level billing
14:13 – Reframing counseling as consultation for reimbursement
17:00 – Mayank Amin on profit margins, strategic ordering, and innovation
20:11 – Competing with Amazon by offering personalized experiences
22:19 – Diversifying income through clinical services
23:13 – Buying smart: comparing suppliers and boosting script margins
24:00 – Understanding retroactive fees and unpredictable clawbacks
25:19 – Final thoughts: simplify reporting, work smarter, not harder
Hosted By:
- Mark Bivins, SVP of Sales, RedSail Technologies
- Will Tuft | Director of Pharmacy Education & Engagement
Guests:
- Joey Chamberlain | President, CEO of Cheek and Scott Drugs
- Mayank Amin | Owner & Chief Patient Advocate, Skippack Pharmacy
- Rannon Ching | Pharmacist-in-Charge, Tarrytown Pharmacy
- Parker Baro | Medication Transitions Specialist at Denver Health
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
What happens when you invest in your people? In this episode of the Catalyst Pharmacy Podcast, Meredy Ayers shares how she went from small-town pharmacy clerk to development specialist at Bremo Pharmacy. She hones in on how technicians are stepping into top-of-license roles—how that’s impacting workflow, revenue, and most importantly, patient care. From building out roles like community health workers and compression specialists to reshaping how teams operate, Meredy makes the case for investing in technicians’ growth. Because when you bet on your people, they become your biggest advantage.
00:00 – Introduction to Meredy Ayers
02:34 – In the Pharmacy at 15: Meredy’s Journey
06:24 – The Story That Shaped Meredy’s Passion for Community Care
10:44 – Why Investing in Pharmacy Technicians Matters
14:50 – How Technicians Can Take on New Clinical and Operational Roles
19:10 – Community Health Worker Certification for Technicians
23:07 – Deep Dive into Career Growth at Bremo
36:22 – How to Building Technician Careers
42:24 – Prescribables
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Guest: Meredy Ayers, CPhT-Adv, CHW | Development Specialist, Bremo Pharmacy
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
What’s the secret to scaling a pharmacy while keeping customers first? In this episode of the Catalyst Pharmacy Podcast, Gifthealth’s Amy Edzkowski and Erin Simmons share how their platform has grown from start-up to serving over 200,000 patients. Joined by co-host Hemal Desai, they discuss how Gifthealth uses smart technology, direct-to-consumer delivery, and API automation to make complex medication regimens simpler for patients and providers. Plus, they share insights on managing rapid growth, handling hiring surges, and maintaining personalized patient care in a fast-paced business model. If you want to thrive in pharmacy’s fast lane, don’t miss this one.
00:40 – Why Gifthealth Is a Unique Guest
02:15 – Meet Amy & Erin: Gifthealth’s Operations & Product Leads
06:15 – What Is Gifthealth? Business Model & National Reach
10:18 – Helping Patients Access High-Cost Meds Affordably
13:52 – Scaling Fast: APIs, Automation & Efficiency
18:05 – 200K+ Patients & Building a Collaborative Culture
21:15 – Hiring in Hypergrowth: How They Staff Quickly
25:00 – Solving Last-Mile Delivery with Tech
27:30 – Keeping Patients Connected Through Notifications
31:45 – Prescribables
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Guest: Amy Edzkowski | Vice President of Operations & Erin Simmons | Senior Product Manager, Operation Technology
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
Four pharmacy leaders. Four different journeys. In this episode, we revisit the real paths people take into pharmacy — and the impact they’re making in their communities. Matt Binder shares how he grew from single-store owner to multi-store operator with support from Cascadia Pharmacy Group. Marcus Howard talks about leaving teaching to open a pharmacy focused on inclusion in St. Louis. Lacy Epperson explains how she’s expanding clinical services in rural Missouri. And Bill Osborn offers insight into multigenerational ownership, mentorship, and what it means to serve a community. Together, these leaders show the passion and purpose behind independent pharmacy.
00:00 - Matt Binder - Introduction
00:36 - Matt Binder - Cascadia Pharmacy Group
02:17 - Matt Binder - Learning the business side without an MBA
05:10 - Marcus Howard - Introduction
08:35 - Marcus Howard - Realizing health impacts on student success
17:53 - Marcus Howard - Receiving $1 million to launch GreaterHealth
18:23 - Lacy Epperson - Introduction
19:23 - Lacy Epperson - Joining Mitchell’s through a school connection
23:06 - Lacy Epperson - Importance of independent pharmacy in rural areas
24:39 - Bill Osborn - Introduction
25:01 - Bill Osborn - Pharmacy legacy and founding Osborn Drugs
28:50 - Bill Osborn - Balancing independence and scale
Hosted By: Mark Bivins, SVP of Sales, RedSail Technologies | Josh Howland, SVP/GM Pharmacy
Management Systems, RedSail Technologies
Guests Include:
Matt Binder, Owner, Madison Park Pharmacy & Wellness Center
Marcus Howard, Founder, GreaterHealth Pharmacy & Wellness
Lacy Epperson, Director of Pharmacy Clinical Services, Mitchell's Drug Stores
Bill Osborn, President, Osborn Drugs
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com/
Joe Williams didn’t take the traditional route to pharmacy ownership, and he wouldn’t have it any other way. In this episode of the Catalyst Pharmacy Podcast, Joe breaks down how he hustled his way into the industry and turned late nights, second jobs, and a foreclosure flip into the foundation of his multi-location pharmacy business. He walks us through the strategies and systems that helped him grow his first store 12x — without sacrificing patient care or company culture. Along the way, Joe shares the lessons he's learned about leadership and how relentless grit can turn obstacles into opportunities.
https://www.apexpharmacyconsulting.com/
01:10 – Joe’s Start in Pharmacy
04:15 – Hustling to Buy His First Store
10:00 – Switching to PioneerRx (and Regretting the Alternative)
14:30 – The Power of Systems Over Micromanagement
24:50 – Culture and Staff Development That Scales
36:00 – Delivery with a Destiny: The Magnet Story
43:50 – The Power of Proactive Care
49:20 – Prescribables
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Guest: Joe Williams | Pharmacy Owner / Co-Founder, Apex Pharmacy Consulting
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
From big dreams to big plans: Andy Maurer and Josh Howland share how RedSail Technologies is building real-world solutions that are impacting the industry. On this episode of Beyond the Scripts, Josh and Andy break down their strategy for growing RedSail’s pharmacy technology ecosystem — from PMS platforms to merchant services — and how private equity investment is driving that growth. They also tackle major industry challenges, from disrupting e-prescribing monopolies to creating new revenue opportunities for pharmacies in 2025. Tune in to learn what’s next for pharmacy technology and, more importantly, what it means for your business.
00:00 - Introduction
01:24 - Path to becoming CEO of RedSail Technologies
05:59 - Discussion about private equity's role in RedSail Technologies
08:40 - Josh on how private equity investment changed development cycles
19:22 - Overview of pharmacy management systems under RedSail
26:26 - The strategic importance of the PowerLine Switch
31:16 - RxCash+ program and improving cash prescription pricing
43:34 - Introduction of RedSail Pay for credit card processing
Hosted By: Will Tuft | Director of Pharmacy Education & Engagement, PioneerRx
Guest: Josh Howland | President of Pharmacy Management Solutions, RedSail Technologies
Andy Maurer | CEO, RedSail Technologies
Looking for more information about independent pharmacy? Visit https://www.redsailtechnologies.com
At just 25 years old, Josuah Tilus didn’t wait to make his mark on the industry. He bought his own pharmacy fresh out of school and has been redefining what it means to be an owner since. In this episode of Beyond the Scripts, Josuah shares his journey from pharmacy student to pharmacy owner at Chinook Pharmacy in Forks, WA. He opens up about his fast track to ownership: attending over 30 conferences in school, building a strategic network, and getting involved in professional organizations.
Now, as a young owner in a tight-knit community, Josuah is updating operations, rolling out new software, and launching clinical services to tackle healthcare gaps in his rural community. If you’re curious about how to make big moves early in your career — or what it takes to own and innovate —, this episode is for you.
00:00:00 - Introduction to Josuah Tilus
00:01:25 - Josuah's timeline (graduation to pharmacy ownership)
00:03:23 - The whirlwind process of buying the pharmacy
00:07:34 - Educational journey and involvement
00:15:57 - Advice for pharmacy students on balancing priorities
00:30:50 - Moving from Florida to rural Forks, Washington
00:46:21 - Implementing changes at the pharmacy
00:53:11 - Future plans for clinical services
Hosted By: Will Tuft | Director of Pharmacy Education & Engagement
Guest: Josuah Tilus | Pharmacy Owner & Manager, Chinook Pharmacy & Variety
Looking for more information about independent pharmacy? Visit www.pioneerrx.com
What if the future of healthcare was shaped by those who know it best – pharmacists? In this episode, we sit down with Theresa Tolle, Owner of Bay Street Pharmacy, to discuss how independent pharmacists are working to change the industry from the inside out. Theresa draws on her experiences as an independent owner and former APhA President to reflect on the past, present, and future of pharmacy. We dive into the latest updates in PBM legislation, opportunities for accreditations, and best strategies for administering (and billing) clinical services. We also discuss the importance of advocacy and how you can make a difference in changing the profession for the better. As Theresa explains it, change is coming; you just have to be ready.
NCPA Legislative Action Center: https://ncpa.org/legislative-action-center?vvsrc=%2fCampaigns%2f121272%2fRespond
Fight PBMs Now: https://www.fightpbms.com/
APhA Legislative Action Center: https://actioncenter.pharmacist.com/
NCPA | Friends in High Places: https://www.ncpa.org/newsroom/executive-update/2025/03/07/friends-high-places-ncpa-executive-update-march-7-2025
CDC DSMES Toolkit: https://www.cdc.gov/diabetes-toolkit/php/reimbursement/medicare-reimbursement-guidelines.html
00:00 - Introduction to Theresa Tolley and her background
04:28 - Discussion on PBM reform legislation and advocacy efforts
11:51 - Florida-specific legislative initiatives and provider status bill
19:39 - Overview of PQA (Pharmacy Quality Alliance) and its purpose
27:26 - Bay Street Pharmacy's combo shop model and LTC at home services
28:40 - Diabetes education program and Medicare billing details
40:26 - LTC at home implementation and compliance considerations
Hosted By: Mark Bivins | Chief Growth Officer, RedSail Technologies
Guest: Theresa Tolle | Owner of Bay Street Pharmacy
Looking for more information about independent pharmacy? Visit www.pioneerrx.com