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C-Suite Intelligence
The Miles Group
80 episodes
1 week ago
CEOs running the world’s top companies don’t start out that way – they pull ahead of their peers with behaviors and practices that make them the “best of the best.” Stephen Miles and the team at TMG coach some of the world’s most successful executives, helping them continuously up their game even as business conditions grow more complex every day. Learn the secrets of the highest performers, and use this intelligence to power your career.
Show more...
Management
Business
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All content for C-Suite Intelligence is the property of The Miles Group and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
CEOs running the world’s top companies don’t start out that way – they pull ahead of their peers with behaviors and practices that make them the “best of the best.” Stephen Miles and the team at TMG coach some of the world’s most successful executives, helping them continuously up their game even as business conditions grow more complex every day. Learn the secrets of the highest performers, and use this intelligence to power your career.
Show more...
Management
Business
Episodes (20/80)
C-Suite Intelligence
High Agency Leadership: How Productive Friction Powers Great Teams
In this episode, Stephen sits down with John Nasr, Senior Managing Director at TMG, to explore how high agency leadership can shape organizational success. They discuss the importance of micro-leadership—being deeply involved in the details, setting clear context, and maintaining accountability. John and Stephen also cover how leaders can assess their own agency, adapt to organizational needs, and create a high-performance culture. This conversation offers valuable insights into how high agency leadership fuels growth and creates lasting impact.

Join us as we discuss:
  • How productive tension fosters accountability and high performance without creating unproductive conflict
  • The power of micro-leadership and continuous context-setting
  • Building resilience and adapting your leadership style to drive success
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1 month ago
30 minutes

C-Suite Intelligence
The Agent Problem: Who’s Advocating for You?
In this episode, Taylor Griffin, COO of TMG, and Senior Managing Director Courtney Hamilton break down the “agent problem”—the often-overlooked challenge leaders face when key career decisions are made behind closed doors. Many assume their work speaks for itself, but in reality, it’s the conversations happening when they’re not in the room that shape their trajectory. Taylor and Courtney share practical strategies for ensuring the right people advocate for you, managing how you’re perceived in talent discussions, and taking control of your professional narrative.

Join us as we discuss:
  • How to navigate the “agent problem” and ensure you’re represented accurately in leadership conversations
  • The key relationships every leader needs to cultivate for career growth
  • How intentional actions can transform perceptions and unlock new opportunities
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1 month ago
23 minutes

C-Suite Intelligence
Leading at Scale: How to Build a Management Operating System
In this episode, Stephen Miles, CEO of TMG, and John Nasr, Senior Managing Director, discuss how leaders can scale their impact by developing a structured management operating system. Many leaders advance by relying on intellect and adaptability, but as responsibilities grow, those skills alone aren’t enough. The key to navigating this shift is implementing a system that enables leaders to scale effectively while demonstrating their growth and capacity.Join us as we discuss:
  • The key components of an effective management system, from defining the "gold star" to signaling your leadership style
  • How to build the right relationships and structure to scale leadership without falling into micromanagement
  • Why tensioning the system and refining metrics are essential for detecting risks early and driving results
Show more...
1 month ago
28 minutes

C-Suite Intelligence
Lessons in Leadership & Growth
In this episode, Taylor sits down with Laura Cococcia, Managing Director at Council Advisors, for a conversation on leadership, career growth, and the skills that set top executives apart. Drawing from her experience across nonprofits, tech giants, and corporate enterprises, Laura shares insights on leading through uncertainty, building strong teams, and the role of mentorship and feedback in shaping effective leaders. She also reflects on the importance of clear communication in high-stakes situations, and how adaptability enables leaders to navigate complexity and drive results.

Tune in as we explore:
  • How transparent communication builds trust in times of crisis
  • Strategies for leading effectively under pressure
  • Why adaptability is a non-negotiable skill for C-suite leaders
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2 months ago
24 minutes

C-Suite Intelligence
Send the Right Signals
Today, we’re exploring a leadership skill that’s often overlooked: signaling your leadership style. Stephen is joined by Courtney Hamilton, Senior Managing Director at TMG, to discuss how intentional signaling builds trust, fosters collaboration, and drives team success. They’ll explore how choices like structuring team check-ins and communicating your preferences can create clarity and improve performance. The conversation also delves into micro-leadership versus micromanagement, the challenges of onboarding, and the value of consistent, predictable leadership.

Join us as we discuss:
  • How clear leadership signaling builds trust and creates a more collaborative and aligned team.
  • The key differences between micro-leadership and micromanagement, and how to mentor without undermining trust.
  • Strategies for evaluating past leadership, establishing clear expectations, and aligning your team around a common goal.
Show more...
2 months ago
28 minutes

C-Suite Intelligence
Navigating the Boardroom: Building Relationships That Drive Results, Part 2
In today’s episode, Stephen is joined by John Nasr, Senior Managing Director at TMG, for the second part of our two-part series on building effective relationships with Boards. Together, they explore how trust and alignment between leadership teams and the Board can improve decision-making, clarify strategy, and support long-term success.

Join us as we discuss:
  • Practical strategies for handling tough questions and facilitating productive discussions using a Socratic approach.
  • How to establish trust with the Board through consistent, thoughtful engagement and communication.
  • Techniques for managing aggressive Board members and maintaining strategic alignment.
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5 months ago
14 minutes

C-Suite Intelligence
Navigating the Boardroom: Building Relationships That Drive Results, Part 1
In today’s episode, Stephen is joined by John Nasr, Senior Managing Director at TMG, for the first part of a two-part series on building effective relationships with Boards. Together, they explore how trust and alignment between leadership teams and the Board can improve decision-making, clarify strategy, and support long-term success.

Join us as we discuss:
  • Practical strategies for handling tough questions and facilitating productive discussions using a Socratic approach.
  • How to establish trust with the Board through consistent, thoughtful engagement and communication.
  • Techniques for managing aggressive Board members and maintaining strategic alignment.
Show more...
6 months ago
20 minutes

C-Suite Intelligence
Embracing Idea Conflict: Creating Space for Healthy Debate
In today’s episode, TMG CEO Stephen Miles and Managing Director Stephanie McCoy Loquvam discuss the importance of fostering idea conflict without devolving into social conflict. They explore going “hard on the idea, soft on the person” to drive effective decision-making and encourage diverse perspectives. Tune in for insights on what causes social conflict, why it undermines team dynamics, and how leaders can create the conditions for open, productive debate.

Join us as we discuss:
  • Practical strategies for promoting idea conflict without causing personal friction.
  • The role of context, trust, and structured processes in fostering a culture of constructive debate.
  • How to lead open debates that center on the ideas, not the individuals.
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6 months ago
19 minutes

C-Suite Intelligence
A Leader's Guide to Crisis Prevention
In this episode, Stephen is joined by Taylor Griffin, COO of TMG, to explore how spotting early signs of potential threats can transform the way senior leaders navigate their organizations. Together, they’ll discuss how the ability to identify subtle warning signs—before a full-blown crisis emerges—empowers leaders to make smarter, proactive decisions. They’ll also share a practical toolkit for detecting those early whiffs of smoke and preventing issues from escalating into larger problems.

Join us as we discuss: 
  • How successful leaders act on weak or missing signals to stay ahead of emerging threats.
  • The importance of ongoing team engagement for effective signal detection and spotting emerging threats and opportunities.
  • The courage it takes to challenge the status quo and address potential issues that others may not see.
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7 months ago
13 minutes

C-Suite Intelligence
Founder Mode for the Rest of Us
What exactly is founder mode? Is it just another form of micromanagement, or is it a practical approach to leadership in today’s fast-paced business environment?In this episode, Stephen and Taylor dive into the debate sparked by figures like Paul Graham and Brian Chesky, proposing a middle ground between founder and manager mode—micro-leadership. By striking the right balance between employee empowerment and direct managerial involvement, leaders can drive results and foster innovation, staying engaged with both their work and their teams while supporting autonomy and creativity.

Join us as we discuss:
  • How to embrace micro-leadership by staying connected to your team’s work.
  • How to build a management system with regular check-ins that balance stability with high performance.
  • How to give top performers the context and guidance they need to maximize their potential and drive success.
Learn more:
  • Founder Mode, by Paul Graham 
  • Lenny’s Podcast featuring Brian Chesky 
Show more...
7 months ago
26 minutes

C-Suite Intelligence
Judo vs. MMA: Choosing Talent for Critical Roles
Choosing the right talent for a role is always important, but it's even more crucial when that role is essential to meeting your company's strategic priorities. A leader in a critical position who can't foster deep team alignment and synchronized prioritization can have a cascading negative effect. In this episode, TMG CEO Stephen Miles and COO Taylor Griffin discuss how to determine a role's criticality and evaluate whether a leader has what it takes to be effective.

Join us as we discuss: 

  • Judo vs. MMA and why "sharp-elbowed" executives aren't always the most effective.
  • The importance of stress testing executives in critical roles.
  • How a clear 12-month plan can help mitigate scope risk when an executive takes on a new role.
Show more...
8 months ago
18 minutes

C-Suite Intelligence
From Automatic to Manual: How to Lead With Intention
In today's episode, we're joined by Courtney Hamilton, Senior Managing Director at TMG, to discuss one of our favorite coaching concepts: shifting to a manual operating mode. As leaders succeed in their careers, they often start defaulting to autopilot. However, there are situations where making the conscious decision to "go to manual"–a process that involves consciously hijacking your automatic response to an event and taking a new, more deliberate approach–will help you become a more effective leader.

Join us as we discuss:
  • How slowing down and staying open can help you avoid stasis and maintain a growth mindset.
  • Ways to shift out of automatic mode in everyday activities, such as meetings, to consistently show up as the best version of yourself.
  • The importance of shifting to manual during times of crisis to ensure you're acting as an absorber and not an amplifier.
Show more...
8 months ago
25 minutes

C-Suite Intelligence
Developing Next-Gen CEO Talent: Practical Tips for Emerging Leaders
Join TMG’s CEO Stephen Miles and COO Taylor Griffin as they unpack the secrets to developing the next generation of general management talent. From doing a staff job to taking something good and making it better, they walk through key experiential moves that can help you take your career to the next level. Whether you're focused on your own development or tasked with developing people, this episode is your go-to guide for rounding out general management talent.

Join us as we discuss:
  • The challenges facing general managers and practical skills that can help you lead more effectively
  • The importance of learning how to make your mark as a leader, whether you’re turning something around or working to improve something that is already successful
  • How staff and headquarters positions can help you develop a deeper understanding of how your organization operates
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8 months ago
22 minutes

C-Suite Intelligence
Turning Stress Into Success: How to Manage Through Turbulent Times
Today, our host Stephen Miles, CEO of TMG, is joined by Senior Managing Director John Nasr for an insightful discussion on how executives can effectively lead during turbulent times. In today’s high-velocity, high-stakes environment, understanding the intricacies of leadership under stress has never been more important. 

From practical tips on turning outward and leveraging your team to the nuances of decision-making and prioritization, Stephen and John break down the hallmarks of effective leadership and pitfalls to avoid. This episode is packed with actionable advice to help you and your team navigate the storm.

Join us as we discuss:
  • Balancing instinct and data to ensure best outcomes during a crisis
  • Learning to turn stress into strengths for effective leadership. 
  • How absorptive leadership allows you to manage your emotions, slow down decision-making processes, and foster team cohesion.
Show more...
9 months ago
23 minutes

C-Suite Intelligence
The Art of Followership: How to Reduce Friction and Drive Results
While the world is saturated with content on leadership, most of us spend the majority of our careers as followers. Today's guest, TMG SMD John Nasr, joins us to explain effective followership and why it's essential for career advancement.

In this episode, we discuss practical strategies for creating a low-friction relationship with your leader and how to manage interpersonal dynamics between different personality types, such as introverts/extroverts and thinkers/blinkers. Together, we provide actionable advice on adjusting your energy levels and approach to match your leaders' goals, reducing friction and opening doors to new opportunities.

Join us as we discuss:
  • The importance of understanding a leader's preferences for communication and interaction.
  • What distinguishes thinkers from blinkers, and how these two personality types can work together more efficiently.
  • How adapting to your leader's preferences reduces friction and drives results.
Show more...
10 months ago
27 minutes

C-Suite Intelligence
Power in the Details: Using Micro-Leadership to Drive High-Performing Teams
Micromanagement gets a bad rap, but could more involvement in the details be the key to successful leadership?

This week, Stephen Miles and Taylor Griffin dive deep into the difference between detail-oriented micro leadership and overbearing micromanagement. Listen in as we uncover how a hands-on approach empowers leaders, enhances team alignment, and boosts organizational velocity.

Learn more about:
  • A disciplined management operating system that helps leaders remove obstacles for their teams while staying immersed in the details that matter. 
  • How the weaponization of micromanagement has caused many leaders to take a hands-off approach centered on delegation that’s detrimental to team building.
  • Why detail matters for leaders and how micro leadership helps create psychological predictability for teams while maintaining healthy tension in the system.
Show more...
10 months ago
26 minutes

C-Suite Intelligence
Pt. 2 Strategies for Success: A Guide to Leadership in a Complex World
In part two of our discussion on the challenges facing CEOs in 2024, Stephen and Taylor dive deeper into the mechanics of the return to office, the ins and outs of virtual collaboration, what to expect from the regulatory environment in an election year, and the importance of embracing generative AI.

Join us as we discuss:
  • How CEOs can help teams balance the need for in-person socialization and collaboration while maintaining flexibility.
  • Our predictions on how political change could affect M&A activity in the U.S. 
  • Why CEOs should stop fearing Generative AI and start preparing for how executive, legal, and people teams will put guardrails around its use.
Show more...
11 months ago
21 minutes

C-Suite Intelligence
Pt. 1 Strategies for Success: A Guide to Leadership in a Complex World
”What you actually hear from CEOs is that they're more in Crisis Leadership planning mode than ever before.”

From the issues surrounding return-to-office policies and decreased headcounts to broader geopolitical challenges, Taylor Griffin, Chief Operating Officer at The Miles Group, joins us to talk about how CEOs can navigate the ambiguity of 2024.

Join us as we discuss:
  • Leadership strategies for CEOs facing challenges to their company’s license to operate, including ESG, regulation, and more.
  • Learning to plow 40 fields instead of 5: how a dynamic approach to prioritization can help CEOs drive efficiency.
  • The importance of friction for CEOs and why being more involved in day-to-day challenges could actually open up capacity, as opposed to bogging you down.
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11 months ago
20 minutes

C-Suite Intelligence
14. High-Performance Coaching – A Conversation with Harley Finkelstein of Shopify
Special guest Harley Finkelstein, President of Shopify, joins TMG CEO Stephen Miles to discuss their successful coaching relationship and what an ideal high-performance coaching experience can achieve. For executives and founders who may have never considered executive coaching or are unsure of what a coaching relationship looks like day-to-day, Stephen and Harley illustrate what the very best executive coaching relationship can provide.
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1 year ago
29 minutes

C-Suite Intelligence
13. Re-Engaging Burned Out Employees
Employees and teams are experiencing burnout across all levels of the organization. Burnout challenges not only workforce engagement, but quality, productivity, and problem-solving abilities. Courtney Hamilton and Christina Woodard discuss the causes of burnout and the strategies to combat it in order to reconnect teams to their company, culture, and meaningful work.
Show more...
1 year ago
17 minutes

C-Suite Intelligence
CEOs running the world’s top companies don’t start out that way – they pull ahead of their peers with behaviors and practices that make them the “best of the best.” Stephen Miles and the team at TMG coach some of the world’s most successful executives, helping them continuously up their game even as business conditions grow more complex every day. Learn the secrets of the highest performers, and use this intelligence to power your career.