Fear can paralyze us or motivate us. In this episode, our host Cherie Bartram, along with her teenage daughter Riannah, discuss how fear interferes with our personal and professional lives. They also explore how fear has protected them and lifted them to higher elevations. This is a deeply personal episode that combines personal insights with career wisdom - you won't want to miss it!
Resource sharing has been a cornerstone of public safety for years, but successful implementation requires dedication and persistence. Behind-the-scenes work on shared resource projects rarely gets attention—especially when these collaborative efforts involve both large municipal 911 centers and university campus 911 centers. Join us as we talk with Chief Randy Repola and Communications Manager Amber Parvin to discover what it takes to bring these partnerships together and learn about the unique challenges of operating a University 911 dispatch center.
Join our guest Christanna Carrell as we explore the evolving landscape of neonatal care amidst changing marijuana legislation. The podcast explores how different substances affect infants, what the testing and treatment processes are, and how 911 dispatchers might encounter these situations during deliveries or post delivery 911 calls. Share with us as our guest highlights the delicate balance between respecting parental autonomy and protecting the infant's welfare. Finally she expresses her thoughts on the need for more research and public education about prenatal marijuana exposure as legalization continues to spread.
Join our host Cherie Bartram as she shares essential insights on preparing and interviewing for a career as an Emergency 911 dispatcher. Drawing from her experience both as a candidate and interviewer, Cherie explores everything from understanding your core motivation to advancing once you've secured the position. She offers personal stories and practical advice that illuminate the unique challenges of the hiring process in emergency services. Whether you're considering this career path or actively pursuing it, this episode provides actionable strategies to help you stand out and succeed in your journey to becoming a 911 dispatcher.
Ever wonder why we sometimes miss the obvious? Join us as we dive into the fascinating world of stupidity – not the lack of intelligence, but the dangerous tendency to overlook crucial information staring us right in the face. In this episode, join Kris Kaull and host Cherie Bartram as we explore the seven sneaky risk factors that sabotage decision-making: rushing, unfamiliar environments, group influence, expert bias, hyper-focus, information overload, and stress. Sound familiar? First responders face these challenges daily! Discover practical strategies to navigate these mental traps and make better decisions under pressure. We'll show you how simply acknowledging these risks is your first step toward avoiding costly mistakes. Listen now to transform how you approach critical decisions – because sometimes the smartest move is recognizing when you're about to do something stupid.
In this episode, we dive deep into the often-overlooked impact of critical incident stress on public safety professionals and first responders. Our guest speaker, Carol Staben-Burroughs, LCPC, a seasoned counselor with decades of experience in trauma and stress management, breaks down the complexities of critical incident stress, from the difference between cumulative and non-cumulative traumatic stress to understanding how these stressors impact performance and well-being.
Carol explains why peer support is vital, acting as the "first line of defense" in preventing and managing stress within the public safety community. Carol's rich background, from her leadership roles in the Montana Board of Behavioral Health to her work with law enforcement and first responders, ensures an insightful and engaging conversation about critical incident stress management. Tune in for a mix of expert knowledge, practical advice, and Carol's signature high-energy style!
In this episode of Viewpoints, host Cherie Bartram sits down with Kris Inman from The Healthy Dispatcher to explore the profound impact of workplace culture and interpersonal interactions within a Communications Center.
Kris and Cherie delve into the critical importance of fostering a respectful and supportive environment where every team member feels valued and heard. They discuss how positive communication and empathetic interactions can significantly improve morale, reduce stress, and enhance overall job satisfaction.
Get ready for a wild ride through Equature's 2024 podcast! Join Kerry and Cherie as they dive into a hilariously nostalgic review that's anything but boring. Our dynamic duo isn't just recapping – they're reliving every memorable moment, and inviting listeners to join their infectious celebration. Expect the unexpected as they bounce between serious reflections and pure comedy gold. Whether they're reminiscing about their favorite episodes or getting completely side-tracked by a random memory, Kerry and Cherie promise a review that's as entertaining as it is heartfelt. So grab your favorite snack, settle in, and prepare to laugh, reminisce, and feel like you're part of the conversation. This isn't just a podcast review – it's a comedy show, a trip down memory lane, and a celebration of the moments that made Equature's 2024 podcast truly unforgettable!
Ever wondered how the children of firefighters, police officers, and paramedics perceive their parents' high-stakes careers? In this eye-opening episode, we delve into the minds of kids aged 5 to 12 (Kasen Kalef, Jackson and Henry Howland, Lauren and Olivia Rushlo, Nathan Bartram) whose parents serve on the front lines of public safety. Join us as we explore: • The pride and fears these young ones harbor • How they navigate discussions with peers about their parents' unique professions • Their perspective on work-life balance in a demanding field • Unexpected insights that only a child's honesty can reveal Featuring candid conversations with children from various public safety backgrounds, this episode promises both heartwarming moments and profound reflections. Listen as these children share their unfiltered thoughts, offering a fresh perspective on the impact of public service careers on family life. Tune in for an episode that will make you smile, reflect, and gain a deeper appreciation for the sacrifices made by public safety professionals and their families.
In this action-packed episode, leaders from Police, Fire, EMS, and 911 come together to break down the power of the Unified Command system in tackling large-scale, multi-agency incidents. We dive into real-world examples and practical insights, showing why this system is crucial for seamless coordination during complex emergencies. While it doesn’t replace formal NIMS ICS training, this episode gives you a dynamic look at how Unified Command works on the ground—and why it’s essential for public safety success!Public Safety Leaders: Sam Kalef, Jeff White, Jim Etzen, Craig Miller
Staffing shortages are a familiar challenge that often leave managers and hiring supervisors frustrated and searching for answers. In this enlightening podcast, Tina Chaffin offers hope and practical solutions. She encourages listeners to consider whether they might be part of the problem or the solution. You may recognize some of the traits Tina describes in your team, peers, coworkers, and even yourself. Join us to learn about this critical topic and how to implement effective strategies to address staffing shortages.
In our newest podcast episode, we are joined by Tony Harrison, a true veteran in the public safety communications industry. With over 25 years of experience working in PSAPs, serving as a reserve deputy sheriff, and founding his own training company, The Public Safety Group, Tony offers invaluable insights on the paramount role of training for public safety professionals - new and veteran alike. Tony emphasizes the vital need for comprehensive training not just for new hires, but as continuing education for experienced personnel. He stresses how proper training prepares responders to handle even the most critical emergencies calmly and effectively by keeping their skills sharp.
Marine Gunnery Sgt. Matthew Betcher shares his journey growing up in a public safety family and how it influenced his career with the U.S. Marines as an Air Traffic Controller. He draws parallels between his role and his mother's as a 911 dispatcher, recounting fond memories of family weekends shaped by his father's law enforcement career. The easygoing rapport between Matthew and the host makes for an engaging conversation. But be prepared for heartstring tugs as he reflects on the unique experiences and sacrifices of public safety professions, both in uniform and behind the scenes. His stories offer a poignant appreciation for those who answer the call to serve.
Doug Showalter is a renowned public speaker who has spent years enlightening and entertaining public safety professionals. In this podcast episode, Doug delves into the profound impact individuals can make through their work. He elucidates the essence of true leadership, emphasizing that it transcends mere titles and encompasses one's words and actions. Join Doug as he shares insights on leadership applicable not only to public safety organizations but also to private corporations. His wisdom promises to inspire listeners to embrace their role as catalysts for positive change.
Get ready for an insightful and entertaining ride as Traci Brown, world-renowned expert on body language and fraud detection, pulls back the curtain on her globetrotting career. For over 20 years, Traci has traveled to every corner of the world, studying the telling quirks and subtle cues that can reveal when someone isn't playing it straight. This podcast is your backstage pass, where she'll be dishing out jaw-dropping stories and hard-earned wisdom like never before. Whether she's in a packed corporate boardroom or studing someone's body language for a case, Traci has seen it all. Now she's giving you an unfiltered look at the roller coaster of challenges and triumphs that come with being an elite truth spotter. You'll hear untold tales from her strangest assignments and biggest bust-ups with fraudsters. Plus, Traci will reveal the trade secrets that turned her into a modern-day human lie detector, so you too can sharpen your skills at reading body language and sniffing out shadiness.Don't miss this wild, one-of-a-kind podcast taking you inside the high-stakes world of deception detection.
Jim Marshall, CEO of the 911 Training Institute, joins us for an enlightening conversation honoring 911 Emergency Telecommunicators. With a deep reverence for these unsung heroes, Jim shares his personal experiences interacting with PSAP (Public Safety Answering Point) personnel from across the nation. His captivating stories and visionary leadership will fill you with immense pride in the noble career path you've chosen, leaving you yearning for more of his invaluable insights. Whether you're a seasoned veteran or a newcomer to this vital field, Jim's inspiring discourse will reaffirm your commitment to making a positive difference in people's lives. Prepare to be moved, motivated, and filled with renewed enthusiasm for the extraordinary work you and your colleagues undertake every day.
Mississippi Highway Patrol Captain Reed Harrington shares insights on officer safety and training for public safety professionals. Drawing from his experience across various roles, Captain Harrington emphasizes the vital need for robust and ongoing training for 911 dispatchers and officers, starting from the moment they are hired and continuing throughout their careers. He provides perspective on how proper training impacts officer safety and readiness to serve.
Jimmy Perdue brings years of experience with public safety construction projects to the discussion. He joins our host Cherie Bartram to share insights on consolidating PSAPs. Drawing from proven techniques to avoid common pitfalls, they will talk about critical strategies like effectively communicating with all stakeholders throughout the consolidation process in order to ensure successful outcomes.
Join us as we talk with Moe from Moetivations for a transformative discussion on generational differences among PSAP employees. Gain a fresh perspective on the generations working together and the unique challenges each faces. Moe will share an inclusive outlook that moves beyond stereotypes to encourage professionalism across age groups. Learn tips to foster a positive workplace free from generational prejudice. By uniting a mix of experiences, we can build understanding and tap the strengths of all generations represented in the PSAP workforce.
Meet Kelley Cunningham, the 2023 National APCO Director of the Year. Kelley has some amazing processes and events to share that brought her to this shining star moment. Along with her is supervisor Libby Howland (Michigan's 2023 Supervisor of the Year), her employee who nominated Kelley for the award. Libby will share her views on her director and what prompted her to write her nomination for director of the year. Join us and listen to this dynamic duo and discover how Kelley has led her team through new waters while learning how you can write an award-winning nomination!
