In our newest podcast episode, we are joined by Tony Harrison, a true veteran in the public safety communications industry. With over 25 years of experience working in PSAPs, serving as a reserve deputy sheriff, and founding his own training company, The Public Safety Group, Tony offers invaluable insights on the paramount role of training for public safety professionals - new and veteran alike. Tony emphasizes the vital need for comprehensive training not just for new hires, but as continuing education for experienced personnel. He stresses how proper training prepares responders to handle even the most critical emergencies calmly and effectively by keeping their skills sharp.