The HIP: The Housing Industry Podcast

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The HIP: The Housing Industry Podcast

James Leighton

86 episodes

6 months ago

How do you create a culture of trust and openness that drives results without compromising on performance or accountability? In this episode, we’re joined by Wayne Gales, Chief Executive of Weaver Vale Housing Trust, to unpack how a purpose-led approach can transform both internal culture and external impact. Fresh off receiving a G1, V1, C1 rating, Wayne offers a grounded, behind-the-scenes look at what it really takes to lead a housing organisation with an agile approach that keeps people...

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How do you create a culture of trust and openness that drives results without compromising on performance or accountability? In this episode, we’re joined by Wayne Gales, Chief Executive of Weaver Vale Housing Trust, to unpack how a purpose-led approach can transform both internal culture and external impact. Fresh off receiving a G1, V1, C1 rating, Wayne offers a grounded, behind-the-scenes look at what it really takes to lead a housing organisation with an agile approach that keeps people...

Show more...

Episodes (20/86)

The HIP: The Housing Industry Podcast

Inside the Culture Strategy Driving One of Housing’s Top Performers With Wayne Gales

How do you create a culture of trust and openness that drives results without compromising on performance or accountability? In this episode, we’re joined by Wayne Gales, Chief Executive of Weaver Vale Housing Trust, to unpack how a purpose-led approach can transform both internal culture and external impact. Fresh off receiving a G1, V1, C1 rating, Wayne offers a grounded, behind-the-scenes look at what it really takes to lead a housing organisation with an agile approach that keeps people...

6 months ago

28 minutes

The HIP: The Housing Industry Podcast

The 12-Step Guide For Tackling Digital Exclusion in Social Housing With Nick Horne

How can housing associations bridge the digital divide and ensure that no tenant is left behind? In this episode, we dive deep into the urgent issue of digital exclusion and what housing professionals can do about it. Nick Horne, Chief Executive of Wythenshawe Community Housing Group and Chair of the Manchester Housing Providers Partnership, joins us to explore the importance of digital access in tenant wellbeing. With extensive experience leading digital inclusion initiatives, Nick shares ...

6 months ago

28 minutes

The HIP: The Housing Industry Podcast

How Housing AI Is Set To Revolutionise The Sector with Jenny Danson and Lee Reevell

Where does AI fit into the social housing sector? And can it really give professionals precious time back, improve frontline services, and drive sector-wide collaboration? In this episode, Jenny Danson and Lee Reevell, co-founders of Healthy Homes Hub, join us to talk about Housing AI, an AI-powered assistant specifically designed for the social housing sector. With decades of combined experience in housing, IT, and innovation, Jenny and Lee have made it their mission to simplify access to r...

7 months ago

33 minutes

The HIP: The Housing Industry Podcast

How To Get More People To Choose Housing - The HIP Roundtable

Too many people ‘fall into’ a career in housing rather than actively choosing it. But what if the sector did more to attract fresh talent, showcase the breadth of opportunities, and reflect the communities it serves? In this roundtable episode, we’re joined by Chartered Institute of Housing President Elly Hoult and a panel of future housing leaders: ● Jaz Pugh, a Housing Officer at Barcud Housing Association and winner of the CIH Young Achiever in Housing Award 2024. ● Eoghan Cregan, a Neig...

7 months ago

55 minutes

The HIP: The Housing Industry Podcast

Lessons From The North East Devolution Deal With Paul Fiddaman

Can housing providers collaborate effectively to solve the sector’s biggest challenges? In this episode, Paul Fiddamen, Group Chief Executive of Karbon Homes and Chair of the North East Housing Partnership, shares how strategic collaboration is shaping the future of housing in the region. With extensive experience in the housing sector and leadership of Karbon Homes’ 34,000-strong housing stock, Paul unpacks the priorities of the North East Housing Partnership, from employability and h...

8 months ago

32 minutes

The HIP: The Housing Industry Podcast

What Innovation in Housing Really Means With Elizabeth Froude

When people hear ‘innovation,’ they often think of technology—but true innovation in housing goes far beyond digital tools. Elizabeth Froude, Group Chief Executive of Platform Housing Group, shares how bold decision-making, digital transformation, and a culture of progressive thinking are helping shape the future of housing. With over 50,000 homes across the Midlands, Platform Housing Group has embraced new ways of working, empowering employees, and integrating technology to improve services...

8 months ago

30 minutes

The HIP: The Housing Industry Podcast

How Diversification Can Build Resilience In Housing With Wendy Evans-Hendrick

Can a housing association balance care, housing, and affordability in today’s complex landscape? In this episode, Wendy Evans-Hendrick, Chief Executive of Orwell Housing, shares how embracing diversity and being responsive has shaped their mission to provide seamless care and housing services. Wendy has dedicated 31 years to Orwell Housing. Under her leadership, Orwell has grown to serve a wide range of communities across Suffolk, southern Norfolk, and parts of Essex. With a team of 800...

9 months ago

25 minutes

The HIP: The Housing Industry Podcast

Behind The Scenes Of A Purpose Driven Housing Strategy With James Francis

How can a strong organisational purpose help teams make better decisions—and put those decisions into action? In this episode, James Francis, Chief Executive of Saffron Housing, shares how his organisation is reshaping its approach to tenant service, safety, and decision-making, all guided by clear principles and a strong purpose. With five years as CEO and a deep connection to Saffron’s heartlands, James shar what it really means to embed principles like ‘doing the right thing,’ even when ...

9 months ago

31 minutes

The HIP: The Housing Industry Podcast

How to Balance Risk and Growth in Housing With Mark Perry

The housing crisis shows no signs of slowing down. How much risk can the housing sector afford to take—and what does it take to make bold decisions in uncertain times? In this episode, Mark Perry, Chief Executive of Vivid Homes, shares how his organisation continues to push forward with an ambitious development programme, even as others in the sector have scaled back. With 30 years of experience in the housing sector, Mark offers valuable insights into leading a development-driven organisat...

9 months ago

23 minutes

The HIP: The Housing Industry Podcast

The Truth About Housing Marginalised Communities With Paul Smith

What can the housing sector do to better support marginalised communities and build a more inclusive society? In this episode, Chief Executive of Elim Housing Association, Paul Smith, shares his work with diverse communities, the challenges of overcoming prejudice, and the importance of creating inclusive housing opportunities. Paul has 35 years of experience in housing, including roles in youth homelessness and local government. As Chief Executive of Elim Housing Association, Paul leads a ...

10 months ago

25 minutes

The HIP: The Housing Industry Podcast

What’s Holding Back the Housing Workforce—and How to Fix It With Greg Reed

The skills gap in the housing sector is widening by the day. How can we bridge that gap and build a future-ready workforce? In this episode, Greg Reed, Group Chief Executive at Places for People, shares his views on why the sector struggles to attract talent and the forward-thinking strategies he's using to tackle these challenges. With a background in banking and financial services, Greg brings a fresh perspective to the UK’s largest social enterprise focused on affordable housing and comm...

10 months ago

29 minutes

The HIP: The Housing Industry Podcast

Housing’s Role In Tackling Domestic Abuse - The HIP Roundtable

Domestic abuse affects 2.4 million adults in England and Wales each year. But how can the housing sector step up to challenge misconceptions, support survivors, and shape better policies? In this episode, Jacque Allen, CEO of Your Housing Group, is joined by an expert panel: Kate Green, the Deputy Mayor of Greater Manchester, champions the Gender-based Violence Strategy. Nicki Clarke, Head of Housing at Standing Together Against Domestic Abuse, brings extensive experience in housing. Gail H...

11 months ago

48 minutes

The HIP: The Housing Industry Podcast

Is There a Better Way to Manage Repairs? With Paul Walker

Why are repair demands higher now than a decade ago? And how can we meet this rising demand, cut costs, and still maintain our quality of service? In this episode, we speak with Paul Walker, Executive Director of Repair and Maintenance at Home Group—one of the UK’s largest housing associations and social enterprises. Paul shares his extensive cross-sector experience and forward-thinking strategies for managing increasing repair needs, while balancing customer expectations and improving serv...

11 months ago

30 minutes

The HIP: The Housing Industry Podcast

5 Strategic Priorities To Deliver Better Customer Service with Jonathan Cowie

No one really wants to have to contact their housing association. But do we understand why? In this episode, Chief Executive of Plymouth Community Homes, Jonathan Cowie, shares his strategy for understanding and improving customer experience, and his vision for the future of housing. Jonathan holds 14 years experience in the sector, with 20 years of commercial sector experience prior, working for major international telecoms organisations such as Vodafone and BT. Jonathan now leads the seco...

11 months ago

26 minutes

The HIP: The Housing Industry Podcast

How To Hire With Purpose with North Star Housing

We tap into our guests' HR expertise in this episode to find out how they’re taking EDI seriously in their hiring. We speak with Aimee Woodcock - People Services Project Lead and Katherine McGough - Head of People Services for North Star Housing Group. North Star Housing recently took part in a board diversity program to develop the board members of the future. They share the challenges they faced with hiring for these high-level positions and how they overcame them. Aimee and Katherine sha...

1 year ago

32 minutes

The HIP: The Housing Industry Podcast

Housing Fringe - Defining your Leadership DNA

Inspiring the next generations of leaders is about more than just imparting knowledge; it's about empowering them to envision and create a better future. involves nurturing their talents, encouraging their ambitions, and guiding them through the challenges they will face. To round off our incredible first season of our new Housing Fringe series, we speak to a panel of true trailblazers, Jacque Allen, Amanda Newton, Alison Dean & Mushtaq Khan who share their unique journeys, highligh...

1 year ago

53 minutes

The HIP: The Housing Industry Podcast

Housing Fringe - Unlocking the true value of sustainable homes

Do you have a net zero plan, and if so, do you have a funding plan in place to deliver it? If you’re like our live audience then around 90% answered no to both questions. In our third episode of AJ’s new Housing Fringe, we speak with Jenny Danson, James Williams, Paul Norman & Tom Sowerby to demystify how you can access funding solutions (not grant funding) backed by UK banks, pension and insurance providers to create a long-term revenue stream for you, cheaper energy for your tenan...

1 year ago

45 minutes

The HIP: The Housing Industry Podcast

Housing Fringe - Utilising Data and Technology to Solve Challenges in the Housing Sector

Whether we like it or not, we live in a world of digital transformation, where using data to simply measure performance is not enough. With advancements in technology, our new challenge comes in how to use data to solve key problems in the sector and individual businesses, but the recurring question is: ‘Do you really know what problem you’re trying to solve?’ And with the rapid growth of AI and automation where do we even begin? In our second episode of AJ’s new Housing Fringe, we spea...

1 year ago

51 minutes

The HIP: The Housing Industry Podcast

Housing Fringe - Building a Balanced Board

Board effectiveness is a direct result of the board's composition, which is why good governance dictates that the composition should be built according to the organisation's needs. But with a rapidly changing and often volatile marketplace, how can you ensure your board composition is right? In our first episode of AJ’s new Housing Fringe, we speak with Sara Shanab, Cris McGuiness, Patrick Ricketts and Mark Howorth to glean insight on how their career journeys have shaped the way they a...

1 year ago

51 minutes

The HIP: The Housing Industry Podcast

Industry Insights From A CFO with Kal Kay

The first CFO we’ve had on the podcast, Kal Kay, joins us for this episode. Kal has spent her whole career in finance, before moving into housing with Your Housing Group. Kal has a passion for profit-for-purpose organisations which led her to take up the role. Your Housing Group is a large North West-based housing association providing affordable housing to suit a variety of needs. They also have ambitious plans to continue developing new homes. We get Kal’s expert insights into the financi...

1 year ago

45 minutes