How do you create a culture of trust and openness that drives results without compromising on performance or accountability? In this episode, we’re joined by Wayne Gales, Chief Executive of Weaver Vale Housing Trust, to unpack how a purpose-led approach can transform both internal culture and external impact. Fresh off receiving a G1, V1, C1 rating, Wayne offers a grounded, behind-the-scenes look at what it really takes to lead a housing organisation with an agile approach that keeps people...
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How do you create a culture of trust and openness that drives results without compromising on performance or accountability? In this episode, we’re joined by Wayne Gales, Chief Executive of Weaver Vale Housing Trust, to unpack how a purpose-led approach can transform both internal culture and external impact. Fresh off receiving a G1, V1, C1 rating, Wayne offers a grounded, behind-the-scenes look at what it really takes to lead a housing organisation with an agile approach that keeps people...
Is There a Better Way to Manage Repairs? With Paul Walker
The HIP: The Housing Industry Podcast
30 minutes
11 months ago
Is There a Better Way to Manage Repairs? With Paul Walker
Why are repair demands higher now than a decade ago? And how can we meet this rising demand, cut costs, and still maintain our quality of service? In this episode, we speak with Paul Walker, Executive Director of Repair and Maintenance at Home Group—one of the UK’s largest housing associations and social enterprises. Paul shares his extensive cross-sector experience and forward-thinking strategies for managing increasing repair needs, while balancing customer expectations and improving serv...
The HIP: The Housing Industry Podcast
How do you create a culture of trust and openness that drives results without compromising on performance or accountability? In this episode, we’re joined by Wayne Gales, Chief Executive of Weaver Vale Housing Trust, to unpack how a purpose-led approach can transform both internal culture and external impact. Fresh off receiving a G1, V1, C1 rating, Wayne offers a grounded, behind-the-scenes look at what it really takes to lead a housing organisation with an agile approach that keeps people...
