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Heard Business School
Heard
38 episodes
1 month ago
Most therapists don't take a business class in graduate school, let alone go on to get their business degree. Without any formal education on how to run a business (because that's what starting a private practice is), they're left to figure it out on their own. Until now. This is Heard Business School. Hosted by Michael Fulwiler, we sit down with private practice owners and industry experts to learn about the business of therapy, together. We'll see you in class.
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Entrepreneurship
Business,
Health & Fitness,
Mental Health
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All content for Heard Business School is the property of Heard and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
Most therapists don't take a business class in graduate school, let alone go on to get their business degree. Without any formal education on how to run a business (because that's what starting a private practice is), they're left to figure it out on their own. Until now. This is Heard Business School. Hosted by Michael Fulwiler, we sit down with private practice owners and industry experts to learn about the business of therapy, together. We'll see you in class.
Show more...
Entrepreneurship
Business,
Health & Fitness,
Mental Health
Episodes (20/38)
Heard Business School
How to Pivot Your Therapy Business When Life Changes with Whitney Goodman

Building a therapy business takes persistence, creativity, and a willingness to pivot when needed. 

Whitney Goodman, licensed psychotherapist and founder of Calling Home, joins Michael Fulwiler to share her journey from starting private practice while working full-time to becoming a successful content creator and membership community leader.


Whitney opens up about growing her client base through Instagram, navigating the challenges of launching a coworking space before the pandemic, and how she shifted to creating online courses and paid memberships focused on adult family relationships.


Listen to learn how Whitney balanced entrepreneurship with therapy work, embraced experimentation, and validated her ideas before investing deeply.

In the conversation, they discuss:

  • Pivoting your business in response to unexpected challenges
  • Creating online courses and membership models that truly connect
  • Marketing your therapy business without feeling salesy or pushy

Connect with the guest:

  • Whitney on Instagram: https://www.instagram.com/sitwithwhit/  
  • Whitney on LinkedIn: https://www.linkedin.com/in/whitneylhawkins/
  • Visit the Calling Home website: https://callinghome.co/ 


Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/ 
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: joinheard.com/consult 


Jump into the conversation:

(00:00) Welcome to Heard Business School

(00:25) Meet Whitney Goodman

(03:06) Whitney’s path to becoming a therapist

(05:17) Starting private practice while working full-time

(06:29) How Whitney got her first clients

(07:33) Growing Instagram and handling early challenges

(09:09) Whitney’s niche in family relationships

(11:07) Marketing efforts after going full-time

(15:41) Launching online courses during Covid

(17:31) The viral post that changed Whitney’s career

(19:32) Handling negative comments on social media

(22:38) Creating and selling Whitney’s first course

(27:26) Reflecting on mistakes and lessons learned

(28:24) Why hired marketers often failed Whitney

(31:06) Forming calling home membership community

(34:12) Moving from toxic positivity to family relationships

(36:24) Therapists can also be your clients

(38:35) Membership pricing and commitment choices

(41:53) Challenges in social media to paid client conversion

(44:16) The worst things Whitney’s heard online, advice for listeners, and more


This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.


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1 month ago
47 minutes

Heard Business School
Triumph Through Pain as a Social Worker with Bas Moreno

A phone hovering above a mattress, a foster care caseload on hold, and a pandemic looming set the unlikely scene for this week’s social work conversation.


Basiliso “Bas” Moreno
, Host of the Social Work Rants Podcast, joins Michael Fulwiler to recount a journey spanning Bronx streets, foster care units, and pandemic caregiving.

Bas recalls starting foster care work at eight dollars an hour, failing the licensing exam five times, losing ten clients and his mother to COVID, and channeling the heartbreak into two hundred podcast episodes and a self-published poetry collection of reflections.


Listen for candid lessons on blending case management and caregiving, stories from pandemic fieldwork that reshaped his mission, and practical advice on protecting family wealth through the emerging practice of financial social work for overburdened parents and children.

In the conversation, they discuss:

  • The realities of caregiving while managing a career in social work
  • How podcasting and poetry support mental health and outreach
  • The business skills social work programs rarely cover

Connect with the guest:

  • Bas Moreno on Instagram: https://www.instagram.com/basmorenoconsulting/ 
  • Bas Moreno on LinkedIn: https://www.linkedin.com/in/basilisomoreno/ 
  • Visit Bas Moreno’s website: https://basmorenoconsulting.com/services 
  • Check out the Social Work Rants Podcast: https://www.linkedin.com/in/basilisomoreno/ 
  • Check out Bas Moreno’s book: https://www.amazon.com/Triumph-Through-Pain-Maximize-Potential/ 


Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/ 
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: joinheard.com/consult 


Jump into the conversation:

(00:00) Welcome to Heard Business School

(01:00) Meet Bas Moreno

(03:13) Growing Up During Crack Epidemic

(05:02) Early Glimpse Into Case Management

(07:03) 9/11 Shifted Career Direction

(09:50) Starting Foster Work At $8

(11:50) Fordham Internship Through Networking

(15:16) Cultural Gaps In Client Sessions

(17:14) Burnout, Divorce, And Holding On

(21:54) From Rooftop Party To Marriage

(23:03) Personal Caregiving Meets Professional Skills

(25:51) Home Discharge Before Lockdowns Began

(27:42) Navigating Pandemic Visits And Grief

(30:32) Emergency Call As Mom Chokes

(33:26) Flat Affect And Hospital Return

(35:22) Turning Grief Into A Book

(38:58) Becoming A Financial Social Worker

(41:39) Growing A Podcast And Directory

(44:06) Landing First Paid Podcast Sponsor

(47:04) What Social Workers Can Build

(50:55) Advice For The Sandwich Generation


This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode. 

Show more...
2 months ago
54 minutes

Heard Business School
How to Build a Sustainable, Mission-Driven Therapy Business with Kelley Stevens

Building a thriving private practice as a therapist comes with unique challenges, from finding clients to managing finances and maintaining work-life balance.

Kelley Stevens, a licensed marriage and family therapist and founder of The Private Practice Pro, joins Michael Fulwiler to share her journey from group practice to running a successful private practice and growing a therapist-focused business.


Kelley draws on her marketing expertise and hands-on experience to offer practical advice for therapists who want to build sustainable, mission-driven practices without burning out.

Listen to the conversation to learn how Kelley navigated setting fees, getting referrals, managing maternity leave, and using social media thoughtfully to grow her business.

In the conversation, they discuss:

  • Building strong referral networks that work
  • Setting fees based on value and market realities
  • The importance of consistent marketing efforts that fit your style

Connect with the guest:

  • Kelley on Instagram: https://www.instagram.com/theprivatepracticepro/ 
  • Kelley on LinkedIn: https://www.linkedin.com/in/kelley-stevens-lmft-b92b4237/
  • Visit The Private Practice Pro website: https://theprivatepracticepro.com/ 


Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/ 
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: joinheard.com/consult 


Jump into the conversation:

(00:00) Welcome to Heard Business School

(01:28) Meet Kelley Stevens

(02:40) Choosing Carleton College And Family History

(04:49) Early Career in Hospital And Group Therapy

(07:18) How Kelley Took on Marketing at Her Group Practice

(09:42) The Importance of Building Referral Networks in Therapy

(13:22) Transitioning From Group Practice To Private Practice

(15:05) Recognizing Unsustainable Work Habits And Burnout

(17:41) Setting Fees And Deciding Against Taking Insurance

(20:34) Launching The Private Practice Pro During The Pandemic

(22:22) Learning Social Media With Help From a Teenager

(25:15) When to Create And Launch Online Courses as a Therapist

(29:54) Top Questions Therapists Ask About Taxes

(31:58) Finding The Right Client-Getting Strategy for You

(34:35) Planning Maternity Leave as a Private Practice Owner

(37:44) How to Build Referral Relationships With Doctors

(42:29) What The Private Practice Pro Offers Beyond Instagram

(44:32) Using Substack And Diversifying Platforms

(48:22) Rapid Fire Answers on Fees, Mistakes, And Photos


This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.

Show more...
2 months ago
51 minutes

Heard Business School
How to Pay Off Debt as a Therapist with Jacent Wamala

Getting out of debt can feel impossible, especially when you're building a therapy practice, managing student loans, and trying to make your work sustainable for the long haul.

Jacent Wamala, a licensed marriage and family therapist, financial wellness coach, and founder of Wamala Wellness, joins Michael Fulwiler to share how she paid off nearly $100,000 in debt in just three years. 


Jacent talks candidly about her journey through divorce, grief, and financial instability, and how those experiences shaped the way she supports other therapists in doing the same.

This episode is packed with practical advice and mindset shifts for therapists who want to take control of their finances without sacrificing their mission to help others.

In the conversation, they discuss:

  • Why debt payoff is more about mindset than math
  • How to create a money plan that aligns with your life
  • What it means to build a “money team” for your business

Connect with the guest:

  • Jacent on Instagram: https://www.instagram.com/jacentwamala/ 
  • Jacent on LinkedIn: https://www.linkedin.com/in/jacent-wamala-aa8baa194/
  • Jacent on YouTube: https://www.youtube.com/channel/UC_i5S1hB1NAe1v2xxg3kUQA 
  • Visit the Wamala Wellness website: https://www.wamalawellness.com/ 


Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/ 
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: joinheard.com/consult 
  • Related Webinars: https://www.joinheard.com/events/debt-free-therapist-strategies-for-financial-liberation, https://www.joinheard.com/events/mastering-financial-wellness 
  • Episode blog post: https://www.joinheard.com/articles/how-i-paid-off-94-000-in-debt-in-3-years-as-a-marriage-and-family-therapist 


Jump into the conversation:
(00:00) Welcome to Heard Business School
(01:20) Meet Jacent Wamala
(03:10) Why She’s Not a Financial Therapist
(03:46) Growing Up Ugandan-American And Moving to Vegas
(07:26) The Cost of Grad School Debt
(10:07) Divorce, Grief, And Her Financial Turning Point
(12:56) Calculating Net Worth Changed Everything
(15:24) What Net Worth Really Tells You
(19:28) Avoidance vs. Acceptance in Money Mindset
(21:22) Budgeting and Setting Clear Debt Goals
(23:03) Living Lean to Accelerate Debt Payoff
(25:58) Building a Money Team for Support
(28:00) It’s Mindset, Not Just Math
(31:00) Real Therapist Success Story: Alicia’s Journey
(35:23) Hesitation, Self-Sabotage, And Getting Help
(37:10) Raise Your Rates And Restructure Finances
(40:19) The Most Common Mistake: Disorganization
(44:05) Finance Strategies Must Fit Your Lifestyle
(45:58) Debt Payoff Methods Explained
(49:21) Using Profit-First To Manage Your Business

This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.

Show more...
2 months ago
59 minutes

Heard Business School
From Wounded Combat Vet to EMDR Therapist with Christopher Brown

Building a private practice is great. But building one rooted in lived experience is on a whole other level.

Christopher Brown, a Marine Corps veteran and EMDR-certified therapist, joins Michael Fulwiler to share his path from combat to clinical work. 


After surviving a suicide bombing and facing years of PTSD, Christopher found healing through EMDR and turned that transformation into a mission to help others do the same, may they be veterans, first responders, or trauma survivors.


He talks about launching the nonprofit Growing Veterans, the lessons he learned about money and mission, and why he started Helicon to help other EMDR providers build meaningful, sustainable practices.

In the conversation, they discuss:

  • How EMDR helped Christopher process trauma and build clinical confidence
  • The journey from nonprofit leadership to private practice
  • Why first responders need better access to trauma-informed care

Connect with the guest:

  • Christopher on LinkedIn: https://www.linkedin.com/in/cdbrownvet/
  • Visit the Helicon website: https://www.gowithhelicon.com/ 


Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/ 
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: joinheard.com/consult 


Jump into the conversation:

(00:00) Welcome to Heard Business School

(00:26) Meet Christopher Brown

(06:59) Surviving a suicide bombing during deployment

(10:53) The PTSD Christopher faced after returning home

(12:28) How EMDR helped Christopher stop experiencing flashbacks

(17:43) Why he first sought therapy

(20:21) Launching Growing Veterans to support vets through farming

(24:39) The financial realities of running a nonprofit

(30:13) How Christopher transitioned to private practice

(36:34) Expanding his practice to include first responders

(41:08) How Helicon is improving EMDR access and certification

(44:56) Christopher’s take on psychedelic-assisted therapy for veterans


This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.

Show more...
2 months ago
51 minutes

Heard Business School
Has Therapy Become Too Capitalistic? with Paul Fugelsang

Running a therapy practice while staying true to your values isn’t always easy, especially in a system that often prioritizes profit over people.

Paul Fugelsang, founder and executive director of Open Path Psychotherapy Collective, joins  Michael Fulwiler to talk about building a mission-driven organization that connects clients to affordable therapy without compromising clinical integrity. Paul shares his path from overwhelmed private practice therapist to nonprofit leader, and how Open Path now supports over 34,000 therapists across the country.

He reflects on the ethics of sliding scale work, the complexities of talking about money in the therapy room, and why resisting unchecked growth is one way to preserve the soul of this work.

Listen to this episode for real talk on money, values, and building a sustainable practice that serves the people who need it most.

In the conversation, they discuss:

  • Why affordability doesn’t have to mean burnout or underpayment
  • How Open Path created a scalable model that supports therapists and clients
  • What therapists should consider when setting their fees


Connect with the guest:
Paul on LinkedIn: https://www.linkedin.com/in/paul-fugelsang-a970123a 
Open Path on Instagram: https://www.instagram.com/openpathpsychotherapy/
Visit the Open Path website: https://openpathcollective.org/

Connect with Michael and Heard:
Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/
Newsletter: https://www.joinheard.com/newsletter
Book a free consult: joinheard.com/consult

Jump into the conversation:
(00:00) Welcome to Heard Business School
(01:26) Meet Paul Fugelsang
(02:14) Discovering Contemplative Psychotherapy at Naropa
(03:06) Working in Juvenile Justice After Grad School
(04:33) Launching a Private Practice in Florida
(06:17) The Idea for Open Path Is Born
(08:41) How Open Path’s Model Works
(10:34) Matching Therapists And Clients Post-Pandemic
(11:45) Paul’s Critique of VC-Backed Mental Health Platforms
(14:33) Balancing Affordability And Therapist Well-Being
(21:15) How to Talk Money With Clients
(25:06) Sliding Scale as a Confidence Crutch
(27:58) Lessons From Launching a Nonprofit
(30:25) Why Open Path Doesn’t Have a Five-Year Plan
(32:45) Will AI Change How We Do Therapy?
(39:52) Why Paul Stays Skeptical of Tech in Therapy
(43:30) Paul’s Message to Therapists Today

This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.

Show more...
3 months ago
45 minutes

Heard Business School
Building Inclusive and Authentic Therapy Spaces with Gerald Joseph

Starting a private practice sounds exciting…until the clients don’t show up.

In this episode, Gerald Joseph, licensed clinical social worker and founder of The Capital Therapist, joins Michael Fulwiler to share what it’s like to build a therapy business from the ground up. 

Gerald opens up about their journey from fashion merchandising to mental health care, the roadblocks he hit while getting licensed, and how he’s carved out a practice that centers authenticity and community care.

He also explains how he integrated psychedelic-assisted therapy into his offerings, why it’s not a magic solution, and the importance of safe, informed use.

Listen in to hear Gerald’s candid perspective on navigating a career in therapy while staying true to who you are.

In the conversation, they discuss:

  • The reality of launching a private practice without a built-in client base
  • How Gerald uses authenticity to build trust and connection with a client
  • The evolving role of psychedelic therapy in mental health treatment today

Connect with the guest:

  • Gerald on Instagram: https://www.instagram.com/geraldjoseph_/
  • Gerald on LinkedIn: https://www.linkedin.com/in/geraldjosephsocialwork/
  • Visit The Capital Therapist website: https://www.thecapitaltherapist.com/ 

Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/ 
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: joinheard.com/consult 

Jump into the conversation:

(00:00) Welcome To Heard Business School

(00:47) Meet Gerald Joseph And The Capital Therapist

(02:11) Embracing Authenticity

(04:04) From Fashion To Mental Health

(07:03) Why Social Work Was The Right Fit

(09:23) Failing The Licensing Exam Multiple Times

(12:41) Should We Rethink Licensure Requirements?

(15:49) Being Gender Nonconforming In Professional Spaces

(19:12) Centering Marginalized Clients In Private Practice

(25:01) What No One Tells You About Private Practice

(33:02) How Gerald Got Into Psychedelic Therapy

(43:16) What Psychedelics Can Treat And How To Stay Safe


This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.

Show more...
3 months ago
52 minutes

Heard Business School
Office Hours: What Therapists Need to Know About AI with Ted Faneuff

Navigating the complexities of running a therapy practice today means balancing clinical care with growing administrative demands and emerging technology.

Ted Faneuff, a practicing therapist and Head of Clinical Operations at Upheal, joins Michael Fulwiler to explore how AI is reshaping mental health care and helping therapists reclaim time and reduce burnout.


Ted shares his personal journey, including his late ADHD diagnosis, and explains how AI-powered tools can support therapists in staying fully present with clients while easing documentation burdens.


Listen to this conversation to understand what therapists need to know about AI, data privacy, and ethical adoption (plus why therapist involvement is critical in shaping the future of mental health technology).

In the conversation, they discuss:

  • How AI assistants can transform therapy workflows and save hours each week
  • The importance of clear consent and privacy standards for AI use in therapy
  • Addressing fears about AI replacing therapists and the role of human validation

Connect with the guest:

  • Ted on LinkedIn: https://www.linkedin.com/in/ted-faneuff-lisw-s-lmsw-lcsw-mba-b3030350/ 
  • Visit the Upheal website: https://www.upheal.io/ 


Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/ 
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: joinheard.com/consult 


Jump into the conversation:

(00:00) Welcome to Heard Business School

(00:34) Meet Ted Faneuff 

(01:20) Exploring How AI Can Support Therapy and Mental Health Care

(02:19) Breaking Down What Artificial Intelligence Really Means

(04:15) A Simple Explanation of Generative AI

(06:58) How Large Language Models Power Today’s AI Tools

(10:07) Addressing the Privacy Concerns That Come with AI

(11:02) What Therapists Need to Know About HIPAA and SOC 2 Security

(13:06) Why Getting Clear Consent Matters When Using AI

(14:45) The Debate on Whether AI Could Ever Replace Therapists

(17:21) Looking at AI’s Ability to Show Empathy and Build Trust

(19:38) How AI Can Lend a Hand and Ease Therapist Workloads

(27:47) Why It’s Important for Therapists to Help Guide AI Development

(35:54) What to Look for When Choosing AI Tools for Your Practice

(44:23) How AI Might Expand Access and Help Therapists Stay in the Field


This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.

Show more...
3 months ago
45 minutes

Heard Business School
How to Design the Career You Want as a Therapist with Dr. Emily Anhalt

Designing a career on your own terms isn’t easy, especially if it doesn’t exist out there yet. But Dr. Emily Anhalt found a way to do just that.

Dr. Emily, clinical psychologist, author, and co-founder of Coa, talks with Michael Fulwiler about building a career that works for you. From her early days in private practice to launching a mental health startup, Emily shares how she reframed mental health as emotional fitness and found ways to apply therapy skills far beyond the usual clinic.


She opens up about the risks of self-disclosure, the tension between coaching and therapy, and how therapists can carve out paths that match their strengths, even in industries like tech.

In the conversation, they discuss:

  • How to build a business around your interests and clinical training
  • What emotional fitness looks like in therapy and beyond
  • How self-awareness and boundaries shape long-term sustainability in this work

Connect with the guest:

  • Dr. Emily on Instagram: https://www.instagram.com/dremilyanhalt/ 
  • Dr. Emily on LinkedIn: https://www.linkedin.com/in/dremilyanhalt/ 
  • Visit her website: https://www.dremilyanhalt.com/
  • Order Flex Your Feelings by Dr. Emily on Amazon: https://www.amazon.com/Flex-Your-Feelings-Develop-Emotional/dp/0593717619


Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/ 
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: joinheard.com/consult 


Jump into the conversation:

(00:00) Welcome to Heard Business School 
(01:00) Meet Emily Anhalt

(02:16) Building an Audience on Social Media

(03:18) Consistency and Generosity on Social Media

(04:49) Journey from Grad School to Private Practice

(06:30) Working with Silicon Valley Founders and Executives

(07:19) Introducing Emotional Fitness as a Proactive Approach

(09:28) Framing Emotional Fitness as Preventative Care

(11:41) The Power of Therapist Self-Disclosure as a Patient

(13:00) Navigating Self-Disclosure

(16:48)Therapy, Coaching, and Meeting Clients Where They Are

(20:20) Starting a Speaking and Workshop Career

(21:53) Transitioning to Charging for Speaking Engagements

(32:11) Designing the Career You Want

(35:20) Co-founding Coa: A "Gym for Mental Health"

(48:57) Using the Book Flex Your Feelings and Empowering Therapists


This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.

Show more...
3 months ago
56 minutes

Heard Business School
Building Therapy for Black Girls with Dr. Joy Harden Bradford

Building a successful career in mental health often requires navigating personal challenges, shifting professional goals, and staying adaptable in the face of growing demand.

Dr. Joy Harden Bradford, Founder of Therapy for Black Girls, joins Michael Fulwiler to discuss her path from a small-town Louisiana upbringing to becoming a leading voice in Black women’s mental health.


Dr. Joy shares how her early curiosity about human behavior led her to psychology, how she built Therapy for Black Girls from a blog to a thriving platform, and the surprising journey that led to her podcast’s partnership with iHeart.


Listen to the episode for insights into the evolution of Therapy for Black Girls, how Dr. Joy balances running a business with family life, and the key moments that shaped her vision for supporting Black women’s mental health.

In the conversation, they discuss:

  • The challenges and rewards of building a mental health platform for Black women
  • How podcasting can create unexpected opportunities for growth
  • The importance of community and staying connected in the mental health space

Connect with the guest:

  • Dr. Joy on Instagram: https://www.instagram.com/hellodrjoy/ 
  • Dr. Joy on LinkedIn: https://www.linkedin.com/in/hellodrjoy/ 
  • Visit the Therapy for Black Girls website: https://therapyforblackgirls.com/ 

Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/ 
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: joinheard.com/consult 


Jump into the conversation:

(00:00) Welcome to Heard Business School

(00:34) Meet Dr. Joy Harden Bradford

(02:11) Growing Up in a Small Town and Discovering Psychology

(03:01) Dr. Joy’s Educational Background and Research Focus

(03:54) Challenges as a Black Student in Predominantly White Institutions

(06:37) Observations About Black Students Seeking Mental Health Services

(07:38) Interest in Starting a Private Practice Part-Time

(09:07) Starting Private Practice with the Right Infrastructure

(10:05) The Idea for Therapy for Black Girls Sparked by an Awards Show

(11:02) Early Growth of the Blog and Media Interviews

(13:09) How Social Media Requests Inspired  Therapist Directory

(16:29) Finding a Developer and Starting to Charge for Listings

(17:20) Organic Growth and Big Shoutouts for the Directory

(18:19) Starting the Therapy for Black Girls Podcast Independently

(20:27) Building Community: The Momentum Moment for the Podcast

(41:39) Growing Both Podcast and Directory Together

(44:06) The iHeart Podcast Partnership Opportunity

(46:33) Marketing and Growing the Podcast

(49:00) Building the Therapy for Black Girls Team


This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.

Show more...
3 months ago
55 minutes

Heard Business School
Stepping Away from Private Practice with Gary “Trey” Taylor

Navigating a career in social work can be incredibly challenging, especially when balancing personal struggles, family life, and the demands of private practice.


Gary “Trey” Taylor
, a licensed clinical social worker, educator, and consultant, joins Michael Fulwiler to share his journey from the car customization business to advocating for mental health, particularly within the Black community.


Gary reflects on his personal experiences with burnout, how his work with Black men shaped his therapy practice, and the pivotal moment when he decided to transition away from therapy to focus on teaching and consulting.


Listen to the conversation to hear how Gary used his past struggles to build a sustainable career that addresses both his personal and professional needs while continuing to advocate for Black men’s mental health.

In the conversation, they discuss:

  • Managing the balance between private practice, family life, and professional commitments
  • The growing need for more culturally competent care for Black men in therapy
  • The value of diversifying income streams to prevent burnout in the mental health field

Connect with the guest:

  • Gary on Instagram: https://www.instagram.com/retro_gt/ 
  • Gary on LinkedIn: https://www.linkedin.com/in/gary-taylor-lcsw-28a71384/ 
  • Visit the Uphold 31:8 website: https://www.uphold318.com/ 


Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/ 
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: joinheard.com/consult 


Jump into the conversation:

(00:00) Welcome to Heard Business School

(00:44) Meet Gary Taylor

(02:30) Trey’s First Business: Car Customization

(04:26) Journey to Social Work and Therapy

(05:56) Why Trey Didn’t Initially Want to Be a Therapist

(07:40) Friends' Reactions to Pursuing Social Work

(08:46) Why Therapy Wasn’t Initially Appealing

(11:07) Dealing with Personal Mental Health Struggles

(12:49) Finding a Therapist for the First Time

(16:30) Applying Marketing Lessons from Other Industries

(20:03) Starting Private Practice Part-Time

(23:17) Getting Initial Clients for Private Practice

(25:53) The Struggle of Setting Pricing and Rates

(38:14) The Decision to Step Away from Private Practice

(47:42) Diversifying Income with Consulting and Teaching

(56:09) Lessons Learned from Writing His Book Refresh


This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.

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4 months ago
1 hour 2 minutes

Heard Business School
Doubt Yourself, Do It Anyway with Patrick Casale

Building a therapy business comes with its challenges, especially when you’re navigating AuDHD and entrepreneurship.

Patrick Casale, CEO of All Things Private Practice, joins host Michael Fulwiler to talk about how embracing vulnerability and authenticity can shape a successful therapy practice. 


Patrick opens up about his journey of navigating ADHD and autism while building a business, explaining how showing up as your true self can help you connect with clients in a deeper, more meaningful way.


Listen to the conversation to hear how Patrick turned his personal challenges into entrepreneurial strengths and the valuable lessons he’s learned along the way.

In the conversation, they discuss:

  • How authenticity drives stronger connections with clients in private practice
  • The impact of neurodivergence on Patrick’s approach to business and therapy
  • The personal and professional growth that comes from embracing imperfection in your career

Connect with the guest:

  • Patrick on Instagram: https://www.instagram.com/patrick.casale/ 
  • Patrick on LinkedIn: https://www.linkedin.com/in/neurodivergent-workplace-strategist/ 
  • Watch Patrick’s TEDx talk: https://www.youtube.com/watch?v=hyImqW69OY4 
  • Visit the All Things Private Practice website: https://www.allthingspractice.com/ 


Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/ 
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: joinheard.com/consult 


Jump into the conversation:

(00:00) Welcome to Heard Business School

(00:44) Meet Patrick Casale

(02:12) Embracing Neurodivergence in Life and Business

(03:51) The Double-Edged Sword of AuDHD

(06:02) Why Patrick Became a Therapist

(08:19) What Burnout Looked Like in Private Practice

(10:31) From Solo Practice to Group Practice to Entrepreneur

(13:12) Building Businesses Around Community and Identity

(15:24) Neurodivergent Strengths in Entrepreneurship

(17:41) Letting Go of What No Longer Aligns

(19:35) How Patrick Thinks About Pricing and Accessibility

(22:13) Delegating as a Way to Scale and Protect Your Energy

(24:00) Self-Care, ADHD, and Running Multiple Businesses

(26:42) Advice for Therapists With Big Ideas

(28:30) Final Reflections on Self-Trust and Going for It


This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode. 

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4 months ago
58 minutes

Heard Business School
Introducing Season 2 of Heard Business School

Therapists have long been told they won’t make it on their own in private practice. 

Season 2 of Heard Business School flips that script. In this trailer, host Michael Fulwiler introduces you to therapists who are breaking the mold, redefining what success means, and sharing honest stories from their journeys.


You’ll hear from guests who have faced tough challenges, like carrying invisible wounds or learning the business side of therapy, and found ways to build practices that truly reflect who they are. This season is about finding your path and knowing that you have a community to lean on.

If you’re wondering how to create a practice that fits your life and values, or if you’re ready for the next step in your business, you’ll want to hear these stories.


In this season, you’ll learn:

  • Why building a private practice doesn’t have to be a solo struggle
  • How embracing authenticity can change the way you care for clients and run your business
  • What it means to pave your own way in therapy and private practice

Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/ 
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: joinheard.com/consult 


Jump into the conversation:

(00:00) Introducing Season 2 of Heard Business School

(00:25) Finding Purpose Through Loss And Poetry

(00:46) Therapy And Entrepreneurship Rewriting Futures

(01:21) Authenticity As a Clinician Matters

(01:43) Business Lessons Missing in Therapy Training


This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode. 

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4 months ago
1 minute

Heard Business School
Office Hours: All Things S Corps for Therapists with Andrew Riesen

Did you know S corporations (S corps) can provide significant financial benefits for therapists and their private practices? 

Andrew Riesen, Co-founder and CEO of Heard, joins our host Michael Fulwiler to break down the process of electing S Corp status and using it to your advantage. He explains how it can help private practice owners save on taxes while also outlining the additional administrative responsibilities it entails.

Tune in to learn when it makes sense to elect S corp status, the financial thresholds to keep in mind, and the common misconceptions surrounding this tax designation. 

In the conversation, they discuss:

  • The tax savings therapists can achieve by electing S corp status and the associated costs
  • The importance of setting a reasonable salary as an S corp owner and the risks of not following best practices
  • The misconceptions about quarterly taxes and other key financial details related to S corps

Resources:

  • The Complete Guide to S Corporations for Therapists - https://www.joinheard.com/articles/the-complete-guide-to-s-corporations-for-therapists 
  • Tax Optimization Strategies for S Corporation Therapy Practices - https://www.joinheard.com/articles/tax-optimization-strategies-for-s-corporation-therapy-practices 
  • S Corp Tax Savings Calculator for Therapists - https://www.joinheard.com/tools/s-corp-calculator 

Connect with the guest:

  • Andrew on X: https://x.com/andrewjriesen
  • Andrew on LinkedIn: https://www.linkedin.com/in/andrewriesen/
  • Visit the Heard website: https://www.joinheard.com/ 

Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: https://www.joinheard.com/welcome-form 

Jump into the conversation:

(00:00) Welcome to Heard Business School

(00:56) Meet Andrew Riesen

(01:16) Understanding S Corporations

(02:12) Electing S Corp Status

(03:47) Benefits and Burdens of S Corporations

(07:25) Financial Implications and Examples

(10:28) Administrative Costs and Considerations

(15:15) State-Specific Considerations

(18:59) How to Elect S Corp Status

(23:49) Filing Deadlines and Late Election Relief

(30:19) Maintaining Compliance as an S Corporation

(35:44) Common Misconceptions and Myths

(43:07) Closing Thoughts and Resources

This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode. 

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11 months ago
45 minutes

Heard Business School
How to Build a 6-Figure Therapy Practice Using Instagram with Kelly McKenna

How do you go from nonprofit work to a private practice making 6-figures?

Kelly McKenna, a licensed clinical social worker and business coach, joins host Michael Fulwiler to share how she leveraged Instagram, raised her rates, and generated $250,000 in her first full year as a private practice therapist. 


Kelly shares her marketing expertise, how she found her niche, and how to navigate billing and administrative hurdles while running her own practice. So tune in and learn Kelly’s strategies for building a sustainable, client-focused practice while balancing personal and professional growth.

In the conversation, they discuss:

  • Kelly’s best practices for using Instagram to grow your private practice.
  • The importance of niching down and aligning your business to your values.
  • How to keep your practice client-first while avoiding burnout and pursuing high growth goals.

Connect with the guest:

  • Visit her website: www.businessoftherapy.com
  • Kelly on X: https://x.com/sitwithkelly
  • Kelly on Instagram: https://www.instagram.com/sitwithkelly
  • Get a month free of her Reels Membership with code HEARD: https://businessoftherapy.com/reels-membership  

Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: https://www.joinheard.com/welcome-form 

Jump into the conversation:

(00:00) Introduction to Heard Business School

(00:28) Meet Kelly McKenna

(05:33) Transitioning to Private Practice During COVID

(09:22) Building a Thriving Practice on Instagram

(15:14) Navigating Financials and Accessibility in Therapy

(17:57) Leveraging Insurance and Out-of-Network Benefits

(21:31) Finding and Evolving Your Niche

(25:03) Common Instagram Mistakes Therapists Make

(28:44) Finding Your Content Niche

(29:13) Evaluating Content Performance

(30:52) Reels Membership Examples

(33:32) Promoting the Reels Membership

(34:47) Sharing Income Transparently

(43:12) Business Coaching and Courses

(49:39) Building a Support Team

(53:52) Final Thoughts and Takeaways


This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode. 

Show more...
11 months ago
56 minutes

Heard Business School
Becoming The Black Male Therapist with Dr. Lawrence Jackson

Fostering a successful private practice while navigating academia, sports psychology, and representation in the therapy field can be daunting—but Dr. Lawrence Jackson has done just that.

As a licensed therapist and mental performance coach, Dr. Jackson has worked with athletes transitioning out of professional sports while also focusing on elevating diverse voices in therapy.


In this episode, Dr. Jackson joins host Michael Fulwiler to share his unique journey from aspiring medical professional to becoming "The Black Male Therapist." 

He discusses his perspective on the challenges of finding representation in the mental health field and how he used social media, particularly Black Therapy Fridays, to build authentic connections and attract clients.


In the conversation, they discuss:

  • Dr. Jackson’s journey in developing a multifaceted career that spans private practice, sports psychology, and academic roles, all while maintaining his focus on representation and inclusivity in the mental health space.
  • The unique challenges athletes face when transitioning out of professional sports and how mental performance coaching can guide them through identity shifts and career changes.
  • The importance of increasing diversity within the therapy profession, along with Dr. Jackson's efforts to support and mentor clinicians of color.

Connect with the guest:

  • Visit his website: https://theblackmaletherapist.com/
  • Dr. Lawrence on X: https://x.com/blacktherapyfri
  • Dr. Lawrence on Instagram: https://www.instagram.com/theblackmaletherapist/ 
  • Check out his YouTube channel: https://www.youtube.com/channel/UCoItb2LIXFLlshaDH4FZ8Cw/featured?view_as=subscriber 

Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: https://www.joinheard.com/welcome-form 

Jump into the conversation:

(00:00) Introduction to Heard Business School with guest Dr. Lawrence Jackson

(02:15) The scarcity of Black representation in the therapy field

(05:44) From medical aspirations to psychology

(08:17) Pivoting from sex therapy to marriage and family therapy

(09:55) Launching "The Black Male Therapist" brand and Black Therapy Fridays

(11:02) Sports analogies and systemic thinking to therapeutic practice

(14:10) Private practice during doctoral studies and learning key marketing strategies

(18:55) Transitioning from academia to private practice in the middle of the pandemic

(23:15) Overcoming self-doubt and finding confidence in pricing therapeutic services

(29:00) Evolution of Dr. Jackson’s work with athletes transitioning out of professional sports

(35:42) The intersection of therapy and performance coaching in sports

(40:16) How virtual therapy and supervision transformed Dr. Jackson’s practice

(44:00) Balancing multiple roles in therapy, sports, and education


This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.

Show more...
12 months ago
52 minutes

Heard Business School
Building a Therapy Practice for Asian Americans with Michelle Vo

To truly connect with clients, therapists must embrace authenticity, cultural awareness, and personal identity. On top of that, there needs to be a deeper understanding of how our backgrounds and identities shape our practice. Michelle Vo, a Licensed Clinical Social Worker and advocate for mental health, emphasizes the importance of sharing personal narratives in fostering genuine connections.

In this episode, Michelle and host Michael Fulwiler explore why therapy isn’t one-size-fits-all. Michelle shares her journey as a first-generation Vietnamese American, the significance of acknowledging cultural backgrounds, and the power of being relatable in a therapeutic relationship. This conversation goes beyond therapy; it’s about breaking barriers, addressing stigmas, and finding ways to make mental health accessible and relatable for all. Listen to discover how embracing authenticity can transform your practice and build trust with clients.

In the conversation, they discuss: Michelle’s experience as a first-generation Vietnamese American deeply influences how she approaches therapy, helping her advocate for both herself and her community while navigating cultural nuances in mental health care. The financial and logistical hurdles of moving from hospital work to private practice, including the choice to become an S corporation and how she manages client loads while making sure to plan for time off. Her approach to being authentic in therapy, highlighting how bringing her full self into sessions — and practicing self-care — helps her connect more deeply with clients, especially those from diverse backgrounds.

Connect with the guest:
Visit her website: https://www.michellevolcsw.com/
Find Michelle on Instagram: https://www.instagram.com/modelmindfulness/

Connect with Michael and Heard:
Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/
Newsletter: https://www.joinheard.com/newsletter
Book a free consult: https://www.joinheard.com/welcome-form

Jump into the conversation:
(00:00) Introduction to Heard Business School with guest Michelle Vo
(02:47) Michelle’s journey from a hospital setting to private practice
(09:31) Developing a niche and balancing self-care
(12:50) Combating self-doubt
(23:55) Advocating for thoughtful tech integration into therapy
(29:12) Authenticity in therapy and building strong client connections
(32:36) How therapists can navigate consultations without the pressure of sales
(35:34) The model minority myth and its impact on Asian-American mental health
(41:05) The importance of providing appropriate resources for clients
(44:34) Encouraging autonomy in private practice
(45:19) Closing remarks from Michael and Michelle

This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.

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1 year ago
46 minutes

Heard Business School
Office Hours: How to Create a Therapist Directory Profile that Converts with Ryan Schwartz

Creating an excellent therapist profile is more than just credentials.


It’s about fostering one that truly resonates with clients in the hopes of building trust and meaningful connections.

In this episode, CEO of Mental Health Match, Ryan Schwartz joins host Michael Fulwiler to share his insights on crafting therapist profiles that instill hope and foster genuine client relationships.


Ryan discusses the importance of using warm, relatable language, avoiding clinical jargon, and the role of an inviting headshot. 

He also touches on seasonal trends in client needs and the value of regularly updating profiles. Learn how to build trust and attract the right clients with a well-crafted profile.

In the conversation, they discuss:

  • The importance of a collaborative tone in developing a therapist profile that invites clients into a partnership rather than focusing solely on the therapist's qualifications.
  • Defining a clear niche in your profile helps attract the right clients while also reflecting the populations you work with best, improving overall client satisfaction.
  • How profiles that focus on hope and positive outcomes are more effective in drawing in clients who seek change rather than emphasizing struggles and problems alone.

Resources: 

  • Your guide for a great headshot:  https://mentalhealthmatch.com/articles/for-therapists/the-mhm-guide-to-a-great-photo 
  • Use promo code heard30 for 30% off three months of Mental Health Match: https://mentalhealthmatch.com/therapist/register/heard30 

Connect with the guest:

  • Ryan Schwartz on LinkedIn: https://www.linkedin.com/in/mentalhealthmatch/
  • Check out Mental Health Match: https://mentalhealthmatch.com/
  • Follow Mental Health Match on Instagram: https://www.instagram.com/mentalhealthmatch/

Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: https://www.joinheard.com/welcome-form 

Jump into the conversation:

(00:00) Introduction to Heard Business School with guest Ryan Schwartz

(01:34) What clients are truly seeking when searching for a therapist

(03:24) Trends in client needs, including trauma and seasonal variations

(05:49) Why summer can impact therapy demand and what to expect

(07:16) The essentials of an effective therapist profile

(08:38) Crafting language of connection using "we" and "together"

(09:49) The importance of eye contact and warmth in headshots

(13:59) The impact of using "you" language to foster hope

(15:45) How emotions drive the decision to choose a therapist

(16:43) Why therapists often feel hesitant about marketing themselves

(19:24) Using words of hope and possibility in therapist profiles

(21:23) Avoiding clinical jargon by using everyday, relatable language

(23:36) The value of defining a niche to attract the right clients

(26:25) Tips for updating profiles regularly to reflect seasonal trends

(29:01) Managing full practices and waitlists effectively

(32:32) Personalized responses to client inquiries that build trust

(34:01) Updates at Mental Health Match to enhance the client experience

(39:46) The ongoing mission of Mental Health Match to connect clients and therapists

This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.


Show more...
1 year ago
39 minutes

Heard Business School
Building Your Therapy Business In Between Sessions with Lauren Larkin

Starting a private therapy practice in New York City is no small feat.

Growing it into a thriving business? That’s a whole different challenge.In this episode, therapist and content creator Lauren Larkin sits down with host Michael Fulwiler to share her journey of building a successful practice in one of the most competitive cities in the world. From navigating a saturated market to going viral on platforms like TikTok and Instagram, Lauren offers an inside look at what it takes to stand out and scale. She also dives into setting boundaries to prevent burnout, finding the right mentors, and financial strategies for long-term success.

In the conversation, they discuss:

  • How sharing relatable and educational content has helped Lauren build trust with potential clients and clinicians and drive business growth in a competitive market like New York City
  • The importance of setting clear boundaries and managing workload to avoid burnout in private practice
  • Strategies for building a waitlist before expanding, allowing for a smoother transition when bringing on new therapists


Connect with the guest:
Visit her website: https://leltherapy.com/
Lauren on TikTok: https://www.tiktok.com/@leltherapy
Lauren on Instagram: https://www.instagram.com/leltherapy/
Lauren on LinkedIn:https://www.linkedin.com/in/lauren-larkin1/

Connect with Michael and Heard:
Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/
Newsletter: https://www.joinheard.com/newsletter
Book a free consult: https://www.joinheard.com/welcome-form

Jump into the conversation:
(00:00) Introduction to Heard Business School with guest Lauren Larkin
(02:30) Creating viral content on social media
(03:14) How Lauren’s marketing background shaped her private practice
(07:51) Transitioning from a group practice to starting her own practice
(08:42) How Lauren navigated the financial aspects of starting a private practice
(12:13) Advice on handling the logistics and legalities of forming a private practice
(15:23) How to navigate leaving a group practice and transitioning clients
(17:41) The ethical complexities of raising therapy fees
(20:25) Building a waitlist before expanding a practice
(24:52) The challenges of growing a practice in a competitive city like New York
(27:26) Managing client demand and hiring her first clinicians
(32:01) The balance between content creation and clinical work
(36:24) Lauren’s personal experience with an eating disorder and how it shapes her practice
(40:01) Ethical self-disclosure and its impact on the therapeutic relationship
(45:57) How Lauren handles self-disclosure on social media while maintaining client confidentiality
(50:00) Mentoring and consulting for early-career therapists
(50:07) Five tips for private practice success
(56:38) The importance of outsourcing taxes and financial management
(01:00:23) Protecting your schedule and setting boundaries to avoid burnout
(01:03:10) Creating networking and social events for therapists

This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.


Show more...
1 year ago
1 hour 8 minutes

Heard Business School
Centering Inclusivity and Anti-Racism in Your Therapy Practice with Kenya Crawford

Building a successful and inclusive therapy practice comes with its own set of challenges. 

Therapist and consultant Kenya Crawford, LMHC has created a model for doing just that.

By centering the needs of Black queer individuals and developing an anti-oppressive pricing structure, Kenya has built a practice that prioritizes accessibility and authentic healing.

In this episode, Kenya joins host Michael Fulwiler to share how she crafted a space that supports marginalized communities while maintaining a sustainable business model. She also discusses her work with Cultivating Healers, a community space for clinicians of color to grow anti-racist and sustainable practices. Kenya offers her perspective on the complexities of racial equity consulting and shares how organizations can address racial trauma early, before it reaches the therapy room.

Listen in as Kenya breaks down her approach to balancing her roles as a therapist, consultant, and community builder, all while staying true to her mission of fostering equitable, inclusive care.


In the conversation, they discuss:

  • Kenya’s approach to building a practice centered on the needs of Black queer individuals and how aligning her values with the communities she serves has been essential to her success
  • The development of a tiered pricing model that allows clients to pay based on financial needs, providing accessible care without compromising sustainability
  • Skills to navigate the challenges of racial equity consulting, identifying performative activism, and addressing racial trauma in workplace settings

Connect with the guest:

  • Visit her website: https://www.kenyacrawford.com/
  • Kenya on X: https://x.com/KenyaCrawford_
  • Kenya on Instagram: https://www.instagram.com/kenyacrawford_/
  • Learn more about Cultivating Healers: https://www.kenyacrawford.com/cultivatinghealers 


Connect with Michael and Heard:

  • Michael’s LinkedIn: https://www.linkedin.com/in/michaelfulwiler/
  • Newsletter: https://www.joinheard.com/newsletter 
  • Book a free consult: https://www.joinheard.com/welcome-form 


Jump into the conversation:

(00:00) Introduction to Heard Business School with guest Kenya Crawford

(02:19) Kenya's personal mission of fostering radical and authentic healing

(03:53) The influence of traditional therapy training on Kenya's practice

(06:00) Transitioning from group practices to private practice

(10:33) Challenges faced when starting her business

(12:06) Kenya’s experience with virtual practice before the pandemic

(13:35) Niche specialization and its impact on client engagement

(15:02) The unexpected journey into consulting

(20:43) Pricing consulting based on expertise and impact

(24:27) Shifts in demand for anti-racist consulting post-2020

(30:48) Differentiating between therapy, consulting, and coaching

(34:50) Kenya’s anti-oppressive rate structure explained

(43:07) Introduction to Cultivating Healers initiative

(48:16) Pursuing dreams without waiting for permission

This episode is to be used for informational purposes only and does not constitute legal, business, or tax advice. Each person should consult their own attorney, business advisor, or tax advisor with respect to matters referenced in this episode.


Show more...
1 year ago
50 minutes

Heard Business School
Most therapists don't take a business class in graduate school, let alone go on to get their business degree. Without any formal education on how to run a business (because that's what starting a private practice is), they're left to figure it out on their own. Until now. This is Heard Business School. Hosted by Michael Fulwiler, we sit down with private practice owners and industry experts to learn about the business of therapy, together. We'll see you in class.