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DESIGN THINKER PODCAST

Dr. Dani Chesson and Designer Peter Allan

55 episodes

1 week ago

In this episode, Dr Dani and Designer Peter are joined by Tim Bush, a recruitment professional who's rethinking what hiring looks like in the age of AI. This conversation explores the critical shift from process-focused recruitment to experience-centered hiring, and why AI might be the key to making recruitment more human—not less. In this episode, you will: Understand why recruitment became more about process than peopleDiscover how AI can free recruiters to focus on deeply human workExplore...

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Society & Culture,

Social Sciences

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In this episode, Dr Dani and Designer Peter are joined by Tim Bush, a recruitment professional who's rethinking what hiring looks like in the age of AI. This conversation explores the critical shift from process-focused recruitment to experience-centered hiring, and why AI might be the key to making recruitment more human—not less. In this episode, you will: Understand why recruitment became more about process than peopleDiscover how AI can free recruiters to focus on deeply human workExplore...

Show more...

Society & Culture,

Social Sciences

Episodes (20/55)

DESIGN THINKER PODCAST

Ep#55: From Process to Experience - The role of recruitment in the age of AI

In this episode, Dr Dani and Designer Peter are joined by Tim Bush, a recruitment professional who's rethinking what hiring looks like in the age of AI. This conversation explores the critical shift from process-focused recruitment to experience-centered hiring, and why AI might be the key to making recruitment more human—not less. In this episode, you will: Understand why recruitment became more about process than peopleDiscover how AI can free recruiters to focus on deeply human workExplore...

1 week ago

1 hour

DESIGN THINKER PODCAST

Ep#54: Amplifying Human Potential by Collaborating with AI

What if AI isn't here to replace us, but to help amplify our potential? In this episode, Dr Dani and Designer Peter are joined by Dave Howden, CEO of SupaHuman, to explore how AI challenges us to reclaim our distinctly human capabilities and elevate our human potential. The conversation moves beyond the AI hype to examine what happens when technology handles the tedious work and frees us to do what humans inherently do better. In this episode, you will: • Discover what human...

2 months ago

1 hour 4 minutes

DESIGN THINKER PODCAST

Ep#53: Thinglessness, E-Bikes, and the Future of UX

What happens when the tools we’ve mastered become obsolete overnight? In this episode, Dr Dani and Designer Pete are joined by one of the OGs of UX, Nick Cawthon, the founder of Gauge, to help organizations with evidence-based strategy and product decisions. In this conversation, we explore “thinglessness” — the idea that design is less about the artifact and more about the human experience it creates. From AI’s impact on design velocity to the need for cross-functional collaboration, w...

2 months ago

1 hour 1 minute

DESIGN THINKER PODCAST

Ep#52: Performance Without the Buzzwords – Doing What Matters, Better.

We throw around words like productivity, engagement, and performance all the time. But do we actually know what they mean or how to create the conditions for them to thrive? In this episode, Dr Dani and Designer Peter are joined by Craig Steel, Founder and Chief Executive of Vantaset. This conversation explores what real performance looks like in modern organizations and the shift that leaders need to make to achieve the results that matter. In this episode, you will: • Understand key f...

3 months ago

1 hour 3 minutes

DESIGN THINKER PODCAST

Ep#51: The Age of Experience - Rethinking How We Think

We live in a world that’s changing faster than the frameworks we've relied on can keep up with. So, is it time to rethink how we think? In this episode, Dr Dani and Designer Peter are joined by John Philpin to explore why the age of reason is over and why we need to embrace the age of experience. In this episode, you will Understand why rigid thinking is no match for today’s complexity and what we need instead.Learn how business models built on certainty are being outpaced by change, AI...

3 months ago

1 hour 7 minutes

DESIGN THINKER PODCAST

Ep#50: Why You Get What You Celebrate - What Recording 50 Episodes Taught Us About Progress, Rituals, and Resilience

We did it—50 episodes! In this milestone episode, we pause to reflect on the journey, the lessons, and why celebration isn’t just a “nice-to-have”, it’s a necessary part of doing meaningful work. Whether you're leading a team, tackling tough challenges, or simply trying to keep momentum, this episode will change how you think about celebration. Spoiler: It's not just about parties or cake (though we’re fans of both). In this episode, we: Learn why celebration builds resilience, reinforces pur...

4 months ago

52 minutes

DESIGN THINKER PODCAST

Ep#49: Can You Use Design Thinking Without Buy-In?

What happens when you believe in design thinking but your organization doesn’t? In this episode, Dr Dani and Designer Peter, share ways you can start using design thinking in your work, even if no one else is on board yet. In this episode, you will Understand how one person can spark a movement Learn why you can be the lone Design Thinker at work Discover practical ways to introduce design thinking without asking for permission

6 months ago

43 minutes

DESIGN THINKER PODCAST

Ep#48: Why Playing It Safe Is the Real Risk - A Dark Optimist’s Call to Action

What if the only real safety lies in continuous change and standing still is the true danger? In this episode, Dr. Dani and Designer Peter are joined by Ralph H. Groce III, author of We Have Nothing to Lose: A Dark Optimist’s Call to Action. Drawing on personal stories, leadership insights, and a message forged in adversity, Ralph challenges us to stop waiting for things to "go back to normal" and instead start creating a path forward. In this episode, you will • Understand why the worl...

6 months ago

1 hour 1 minute

DESIGN THINKER PODCAST

Ep#47: The Productivity Crisis: What We’re Getting Wrong and How to Fix It

Productivity is a hot topic in news headlines, boardrooms, and everyday conversations. In this episode, Dr Dani and Designer Peter unpack the productivity crisis. In this episode, you will • Understand why productivity isn't just an individual performance problem • Learn the contributing factors that stall productivity • Discover practical strategies for unlocking productivity

6 months ago

53 minutes

DESIGN THINKER PODCAST

Ep#46: The Power of Dumb Thinking - The Dumbify Framework with David Carson

In this episode, Dr Dani and Designer Peter delve into the concept of 'Dumbify' with guest David Carson. Discover how embracing 'dumb' ideas can lead to breakthrough innovations. Learn about David's journey building successful companies, and how a simple dinner conversation sparked the idea of 'Dumbify.' In this episode, you will: • Understand the importance of spending more time with 'dumb' ideas • Learn practical ways to integrate 'dumb' thinking into your problem-solving process • D...

7 months ago

1 hour 13 minutes

DESIGN THINKER PODCAST

Ep#45: Where Human-Centered Design Meets Systems Thinking

The inspiration for this podcast came from a question posed by Ian Scott, a longtime listener and friend of the podcast. Ian asked, "What's your view on human-centered systems thinking?" In this episode, Dr Dani and Designer Peter explore the intersection of human-centered design and systems thinking. In this episode, you will • Understand how these approaches work together to deliver better solutions. • Learn how to leverage these holistic approaches in your work ...

7 months ago

1 hour 7 minutes

DESIGN THINKER PODCAST

Ep#44: Design Thinking in Action - The SWAT Approach to Business Transformation

When Fonterra - a dairy cooperative in Aotearoa New Zealand - faced a critical workforce shortage, the usual ways of working weren't going to deliver the outcomes they needed. Enter the SWAT approach to business transformation - a fit-for-purpose, multi-disciplinary way to tackle critical business challenges. In this episode, Dr Dani and Designer Peter welcome Suzie Lewisham - People and Culture Director for the COO division at Fonterra, for an inside look at their award-winning approach to t...

8 months ago

1 hour 5 minutes

DESIGN THINKER PODCAST

Ep#43: Collaboration Fatigue - How to Fix the Most Overrated Buzzword in Business

Has collaboration become a catch-all solution, losing the focus and impact it was meant to deliver?In this episode, Dr. Dani and Designer Peter unpack why collaboration often feels more like a burden than a boost. They explore how overuse and misuse have turned it into an overrated buzzword and what teams can do to bring intention and effectiveness back to colloboration.In this episode, you will• Understand why collaboration fatigue is holding teams back.• Learn how to identify when collabora...

10 months ago

59 minutes

DESIGN THINKER PODCAST

Ep#42: The Manager's Guide to Coaching, Driving Performance One Conversation at a Time

In this episode of the Design Thinker Podcast, Dr Dani and Designer Peter are joined by Dr John Bennett, a leading scholar-practitioner, executive coach, and professor at the McColl School of Business, Queens University of Charlotte. John, author of The Manager’s Guide to Coaching for Change, brings nearly three decades of experience in helping leaders transform their approach to team performance.In this episode, you will• Understand what coaching is and what it is not • Learn about the ...

11 months ago

55 minutes

DESIGN THINKER PODCAST

Ep#41: What Can Skydiving Teach Us About Leadership?

In this episode, Peter steps into the spotlight, recounting how his skydiving experiences shaped his perspective on courage, self-talk, goal-setting, and teamwork. As Peter Peter reflects on this skydiving journey, he draws parallels between skydiving and working in organizations. In this episode, you will • discover the power of visualization for driving outcomes• understand the importance of finding your community • learn how the ritual of regular debrief can drive productivi...

1 year ago

56 minutes

DESIGN THINKER PODCAST

Ep#40: How Lessons from Design School Helped Me Drive Results in the Corporate World

In this episode, Dr. Dani shares her nontraditional career path from aspiring law student to graphic designer to leading corporate transformations. A two-time university dropout, Dani discovered design while on the path to law school, which led her to attend design school and hone her passion for designing solutions. She explains how the lessons from design school became the foundation for driving impactful results in the corporate world.In this episode, you will• discover how design principl...

1 year ago

55 minutes

DESIGN THINKER PODCAST

Ep#39: Power of the Pause: Why Taking a Break Matters

In a world that glorifies busyness, breaks are dismissed as unimportant and a barrier to productivity. However, this isn't actually the case. In this episode, Dr. Dani and Designer Peter discuss the often overlooked but essential practice of pausing. They explore the power of micro, mini, and mighty pauses and discuss how intentional breaks can increase productivity, creativity, and mental clarity. In this episode, you will:• learn about three types of pauses the micro, the mini, and the...

1 year ago

1 hour

DESIGN THINKER PODCAST

Ep#38: What to do about perfectionism

Do you struggle with perfectionism? Is it holding you back? In this episode, Dr. Dani Chesson and Designer Peter Allan explore how perfectionism hinders progress and keeps us trapped in a cycle of self-doubt and share tips on how to break free from the trap. In this episode, you will • understand the difference between helpful and harmful perfectionism• learn practical techniques to move from overthinking to action• discover how iteration and empathy can break the perfectionism cycle

1 year ago

47 minutes

DESIGN THINKER PODCAST

Ep#37: Why your customer experience will fail if you ignore EX

We often focus on creating a seamless customer experience (CX), but what happens when we ignore employee experience (EX)? In this episode, Dr. Dani and Designer Peter dive into the often-overlooked connection between EX and CX, exploring why great customer experiences depend on happy, engaged employees.In this episode, you will:• understand the direct relationship between employee experience and customer satisfaction• learn why neglecting EX leads to higher turnover, lower productivity, and p...

1 year ago

52 minutes

DESIGN THINKER PODCAST

Ep#36: What it Takes to Win in Customer Experience

Customer Experience (CX) is vital for businesses in the 21st century, but do we know what we mean when we say CX? In this episode, Dr Dani and Designer Peter explore CX. In this episode, you will • understand what CX is and what it is not • learn why CX is a vital aspect of business success • discover how to design and operationalize a winning CX

1 year ago

59 minutes