In the episode of the Yield Warriors I experiment with the available AI tools out there to create an episode. I used ChatGPT from OpenAI to generate the answers and Murf to generate the voice. Its still roboty but its changing content creation
Your host
Konstantinos Santikos
Ep10 - Erik Muñoz - Hotel Tech Specialist
Erik is a certified hotel tech nerd. Making his start from high school, to hotel school and then boutique hotels and luxury resorts and ultimately hotel tech since 1994.
He has deep experience across the hotel tech ecosystem including digital marketing, revenue management, and online distribution (plus way more).
Originally from Australia, Erik has been based in the UK for the last 10 years and before that, he worked extensively with hotels and resorts across the Asia-Pacific region.
During his career, Erik has headed up sales teams for hotel tech companies such as SiteMinder, Vertical Booking, PriceMatch, and most recently Userguest, just to name a few.
He is passionate about hotel tech and is highly respected within the industry, often being invited to speak at events and webinars.
You host
Nader Nawwar is the Vice President of Business Performance Europe and the Middle East, overseeing revenue, sales, and marketing for all managed hotels in the EMEA portfolio. Prior to YOTEL, Nawwar managed three Residence Inn hotels in London, where he initiated and managed their commercial strategy and direction. In his new role, Nawwar utilizes his experience gained in on-property roles to support hotel ownership and franchise partners.
Enjoy!
Your host
Konstantinos Santikos
Thibault is a hospitality business expert who’s helped dozens of portfolios improve their performance.
Working fluidly across branded & unbranded assets, Thibault’s gone in-house at IHG and Four Seasons before successfully setting up his boutique hospitality consultancy, Catala Consulting.
More recently, he launched Vertell Asset Management, a technology-led hospitality investment and asset management specialist based in Switzerland.
Joris is the Global Commercial Director at OTA Insight, where he is responsible for the global revenue numbers & managing all sales teams globally Joris has extensive experience in driving business development and growth within the hospitality industry, previously holding key roles in building European business functions at both OTA Insight and Booking.com. He has also held roles at leading hotel brands including Hilton Worldwide and Accor Hotels.
Your Host
Konstantinos Santikos
Ari Andricopoulos is CEO and co-founder of RoomPriceGenie. After a Ph.D. in Mathematics, followed by 15 years of experience creating trading algorithms for hedge-funds, Ari started RoomPriceGenie in 2017 to enable hotels, like his father's, to benefit from automated pricing. He lives in Switzerland with his wife, three children, and an over-enthusiastic dog.
website: https://roompricegenie.com/
Linkedin: https://www.linkedin.com/in/ariandricopoulos
You host,
Konstantinos Santikos
https://www.linkedin.com/in/ksantikos/
Hospitality and Revenue management professional who brings over 10 years of international experience in the hospitality industry, has been working in three different big chains (Kempinski, IHG and Hilton) with bilingual skills English and Arabic in addition to his bachelor degree in the Italian language. Succeeded to achieve a significant performance enhancement in all assigned roles with an impressive track record
Linkedin: linkedin.com/in/minalabeeb/
Your host
Konstantinos Santikos
linkedin.com/in/ksantikos/
Vassilis Syropoulos is the Founder and CEO of JUYO ANALYTICS and Co-founder and Head of product at GET INTOMORE Vassilis has graduated from Ecole Hoteliere de Lausanne and has followed a master course at Cornell University. He has a 20 year experience in Hotel Revenue Management, Distribution, Pricing and Digital Marketing in senior roles in some of the largest Hotel Companies (Intercontinental hotels Group NASDAQ: IHG, Pandox Hotels, NASDAQ: PNDX-B)
These roles have been highly strategic where in the last one before founding Juyo he developed the overall Business Intelligence strategy for Pandox and implemented plans for deploying BI across hotels and other key areas. Furthermore he researched and developed Analytical and Predictive Capabilities across the organisation.
Website: www.juyoanalytics.com
Linkedin: https://www.linkedin.com/in/vassilissyropoulos/
Your host
Konstantinos Santikos
https://www.linkedin.com/in/ksantikos/
A few words about my guest:
Having spent a lifetime working in 3-5 star branded properties around the world, Tamie’s passion is helping hoteliers across Asia Pacific upskill their knowledge, understanding and skills in revenue management, distribution, sales & marketing.
Tamie and the team at RevenYou manage revenue, distribution, sales & marketing for a variety of properties across APAC, so we know tourism and work in it daily. As we work with industry insiders daily, we’re always up to date on the issues facing the industry, which allows us a unique opportunity to develop strategies tailored to the people managing properties, based on the latest best practice. You learn from our team's collective experience and expertise
Tamie & the team are solutions driven and bring a wealth of knowledge and practical experience in how to increase profit margins by using what is available for free or at very little cost
Motto: Every client is unique, we create a bespoke package to suit your requirements
Web: www.revenyou.com.au
Linkedin: https://www.linkedin.com/in/revenyou/
Enjoy!
Your Host,
Konstantinos Santikos
A few words about my guest:
Michael McCartan is the Chief Growth Officer at Atomize. In his 20-year career in hotel technology he has held roles in product management, business development, solution engineering, professional services, and project management predominately in the fields of revenue management and distribution.
Michael has also held executive positions at eRevMax, RateGain and Duetto, and has extensive experience in assisting SaaS businesses expand their geographical footprint and increase their market presence
Web: Atomize.com
Linkedin: https://www.linkedin.com/in/michaelmccartan/
Enjoy!
Your host,
Konstantinos Santikos
A few words about my guest
As a non-traditional Revenue Manager and Revenue Strategy Consultant, Christoph Hütter helps independent hotels and hotel groups gain a competitive advantage, grow market share, improve their business and build strong relationships with their guests.
Christoph started his career as an Austrian in Belgium working for an Italian hotel company. He speaks five languages and has worked with hotels across Europe and North America. Christoph's motto is inspired by a quote by Jerry Rice, "I do today what others don’t so I can do tomorrow what others can’t..."
Christoph sees Revenue Management as the art of uncovering opportunity and creating impact. With this in mind, his focus is on Total Net Revenue Management that involves the entire hotel organization and emphasizes the importance of outstanding customer service and productivity.
Web: https://christophhutter.com
LinkedIn: https://www.linkedin.com/in/christophhutter/
Enjoy!
Your host,
Konstantinos Santikos
Before diving in the series, here is a small intro on what should expect from this podcast.