In this episode, Corina Lam is joined by Mercer's Scott Dingee to host a discussion with Amanda Simms, George Denninghoff, of Simms & Associates. Together, they explore the unique partnership between Mercer and Simms & Associates and delve into the origins and growth of Simms & Associates, highlighting their expertise in workforce management and multinational implementations. With insights on maintaining strong client relationships, the impact of AI on workforce management, and the importance of data-driven strategies, this is a must listen. They also discuss upcoming events and future goals, emphasizing the value of cultural alignment and strategic partnerships in driving success.
In this conversation, Corina Lam hosts a panel featuring leaders from PredictiveHR, an HR Path Company: Jamie Troiano, Founder & CEO, Jeff Bounds, Chief Revenue Officer, Carmichael Leuterio, VP of Operations.
Together, they discuss the unique offerings of PredictiveHR, including their mission to maximize ROI on HCM software investments, their recent acquisition, and the impact on their consulting services. The panelists share insights on their personal hobbies and how these experiences influence their professional lives, as well as the importance of adaptability in the fast-paced HR technology landscape. They also highlight their end-to-end implementation strategies and the significance of post-go live optimization for clients.
In this episode of the What's Up with WorkTech podcast, Tara Cooper and Kate Lukach discuss the often-overlooked importance of corporate learning and development (L&D). They explore how L&D can align with business strategies, the significance of training for frontline workers, and the impact of effective learning programs on employee retention and engagement. The conversation also highlights the need for technology designed specifically for frontline workers and the strategic role L&D can play in driving business success.
In this episode of the What's up with work tech? podcast, Tara Cooper and Dr. Meisha-ann Martin discuss the critical role of recognition in uncovering and validating skills in the workplace. They explore how personal experiences contribute to professional skills, the importance of self-awareness, and how recognition can celebrate the whole person. The conversation also delves into flexibility in the workplace, the cultural impact on skills development, and the role of leadership in fostering a skills-powered organization. They emphasize the need for technology and AI to provide real-time insights into skills and the importance of starting small in the journey towards becoming skills powered.
In this conversation, Mercer's Corina Lam and Jessica Cheung are joined by Keith Martin and Michael Kane from ClearCourse Consulting, an HR Path company. In addition to discussing ClearCourse's recent acquisition by HR Path, the panelists share their backgrounds, insights on the HR technology landscape, and the importance of client support and optimization strategies. They emphasize the focus on quality service and the exciting opportunities that come with the merger, including enhanced capabilities and global reach.
In this episode, Bonnie Tinder, Founder & CEO of Raven Intelligence, joins Mercer's Corina Lam to delve into the transformative power of AI in driving customer success. Join us as we explore real-world stories where AI has revolutionized customer experiences, enhanced satisfaction, and delivered measurable results. From personalized interactions to predictive insights, discover how businesses are leveraging AI to create lasting customer relationships. Tune in to uncover the secrets behind these success stories and learn how AI can elevate your customer success strategy.
In today's rapidly evolving workplace, the conversation around skills and job architecture is more relevant than ever. Yet, myths and misconceptions abound, often clouding the path to effective implementation. This blog post draws insights from a recent podcast featuring Etan Bernstein, Partner at AKT Global; Dr. Daniel Dürr, Principal, Strategic People Advisory at Mercer; and Corina Lam, Global Leader, Vendor Services, Partnerships & Analysts at Mercer, as they unravel these myths and explore the truths behind them.
Myth 1: Skills are Just a Passing Trend
Many believe that the focus on skills is merely hype. However, as Etan Bernstein from AKT Global points out, the emphasis on skills is driven by real business challenges and the need for agility in a fast-changing world. Skills are not just a trend; they are a critical component of modern workforce management.
Myth 2: Job Architecture Takes Years to Implement
The perception that setting up a job architecture takes years is common. Dr. Daniel Duerr from Mercer highlights that while customization can be time-consuming, the process can be expedited by leveraging existing frameworks and focusing on unique organizational needs. It's about finding the right balance between standardization and customization.
Myth 3: Technology Alone Can Solve Skills Challenges
While technology plays a crucial role, it's not the sole solution. As both Etan and Daniel emphasize, transitioning to a skills-powered organization is a cultural change. It requires clear communication, employee engagement, and a well-defined reason for the shift. Corina Lam adds that fostering partnerships and collaboration across teams is essential to ensure that the implementation of skills and job architecture aligns with organizational goals and enhances overall effectiveness.
Conclusion: Debunking these myths is essential for organizations looking to thrive in the modern workplace. By understanding the realities of skills and job architecture, businesses can better prepare for the future. Remember, it's not just about the tools; it's about the people and the culture that drive success.
In this episode of the 'What's up with work tech?' podcast, Tara Cooper and Brian Fisher discuss the transformation of organizations towards skills-powered practices. They explore the driving forces behind this shift, the evolving HR tech landscape, and the maturity of skills practices. The conversation highlights the importance of skill development, the deployment of skills through talent marketplaces, and the challenges organizations face in this journey. Finally, they provide actionable strategies for HR leaders to overcome these challenges and effectively implement skills-powered solutions.
In this episode, Corina Lam, Global Leader for Vendor Services at Mercer, engaged in an enlightening discussion with Amanda Simms, the Founder and CEO of Simms & Associates. Their conversation delved into the unique aspects of Simms & Associates, the company culture, and the challenges of running a global consultancy in workforce and human capital management. Here are three key takeaways from their dialogue:
As Amanda looks to the future of Simms & Associates, she remains committed to nurturing a supportive and empowering workplace while continuing to drive the company's growth. Her vision includes upcoming team gatherings, such as the next meeting in Athens, which reflects her appreciation for storytelling and cultural experiences.
This engaging podcast episode not only sheds light on the inner workings of Simms & Associates but also provides valuable lessons for anyone interested in building a successful and inclusive workplace.
Stay tuned for another upcoming episode featuring Simms & Associates in the fall.
In this episode of the What's Up with WorkTech podcast, Tara Cooper and Jess Cheung discuss the insights from the isolved Analyst Day. They explore isolved's unique approach to serving the SMB market, focusing on the needs of HR professionals, whom they refer to as 'people heroes.' The conversation delves into iSolved's comprehensive offerings, including payroll, workforce management, and talent acquisition, as well as their innovative use of AI to enhance these services. Jess shares key announcements from the event, including the acquisition of Applicant Pro and the introduction of new AI capabilities that aim to streamline HR processes. The episode concludes with a look at iSolved's future direction and commitment to supporting SMBs.
In this conversation, Jason Averbook and Ruslan Tovbulatov discuss the evolving landscape of skills in the workplace, emphasizing the importance of skills as a new currency. They explore how Gloat is revolutionizing HR by enhancing skills visibility, building trust, and leveraging technology to empower employees. The discussion also touches on the future of work, highlighting the significance of human-machine collaboration and the need for organizations to adapt to the changing skills landscape to achieve meritocracy.
The latest research from Mercer has revealed that <5% of YOUR organizations believe they have reached MAX potential with your CURRENT HR tech.
Tara Cooper sits down with Jessica Cheung to learn about Jessica's recent interview with Roy Maurer at SHRM. Roy asked Jessica, "When should HR leaders replace their current tech stack?" The answer: It isn't when you should replace your current technology. Leaders need to back up the 🚄 train to set a 🔭 VISION for digital transformation which includes the combo of: 🧠 MINDSET, 🦸🏻♀️ SKILLSET, and 🛠️ TOOLSET.
In this episode of What's Up with WorkTech, host Corina Lam discusses the intersection of HR and technology with Keith Martin, President and CEO of ClearCourse Consulting, and Harry West from Mercer. The conversation covers personal insights, the journey of ClearCourse, the importance of client engagement, trends in HR technology, and advice for aspiring entrepreneurs in the HR tech space.
Tara Cooper interviews Boncho Bonchev about his experiences at the Phenom Conference and the latest research in talent acquisition. They discuss the significant growth of the Phenom event, key innovations presented, and the evolving role of AI in recruitment. Boncho shares insights from his research on the importance of internal talent visibility and the integration of technology in talent acquisition strategies. The conversation highlights the need for organizations to adapt their mindsets and processes to leverage technological advancements effectively.
Organizations increasingly turn to human resources (HR) technologies to streamline operations and enhance employee experiences. However, the journey from legacy systems to cutting-edge cloud and AI-powered platforms is usually fraught with challenges that extend beyond simple technological implementation.
In a recent webinar with Mercer’s Harry West, Senior Principal of HR Digital Transformation, Corina Lam, Global Leader, Vendor Services of Technology Partnerships & Analysts, and Baker Tilly’s Jeffrey Haynes, Director – Oracle Solutions, Nathaniel Pease, Principal – Oracle Solutions, delved deep into the landscape of HR technology transformations. The discussion revealed the critical human elements that can make or break a successful implementation.
Mercer's Leah Tanner and Tara Cooper discuss the launch of Mercer's talent acquisition (TA) market matrices, which aim to assist TA tech buyers in navigating the complex vendor landscape without ranking vendors. Tara emphasizes that the matrices focus on understanding vendor complexity, including the breadth of features and the resources required to derive value from them. The conversation highlights trends in the TA technology market, noting a shift towards moderate vendors that offer flexible, modular solutions. Tara advises listeners to use the matrices as a high-level guide to the TA tech landscape and encourages those seeking further assistance to reach out to Mercer.
In this episode of the 'What's up with work tech?' podcast, Tara Cooper and Tyler Mullins discuss the significance of employee listening in today's workplace. They explore various methods of gathering employee feedback, the evolution towards continuous listening models, and the latest trends in employee listening technology. The conversation emphasizes the importance of acting on feedback to build trust and improve employee engagement.
In this episode of the "What's Up With Work Tech?" podcast, host Jason Averbook is joined by his colleagues Jess Von Bank and Tara Cooper from Mercer | Leapgen. They discuss their recent experience at ADP Analyst Day and share insights from the event.
They emphasize the importance of ADP's Analyst Day and its unique approach to innovation and leadership alignment. The discussion also highlights ADP's commitment to understanding and improving the human experience of work, using data as their secret sauce. With the incredible power of data and technology, the significance of intent, transparency, and core beliefs is critical in shaping a company's product philosophy and messaging to effectively engage with customers.
Whether you're an HR professional or a tech enthusiast, this episode is a must-listen!
In this episode, we dive into the topic of creating a flexible and inclusive work culture, especially in the context of the ever-changing needs and expectations of younger workers. Host Jason Averbook is joined by guest, Tara Cooper, as she shares her insights on the importance of giving employees a voice in their well-being and how generative AI can help bridge the gap.
Here are three key takeaways from this thought-provoking conversation:
1️⃣ Treat people like people.
2️⃣ Build meaningful relationships.
3️⃣ Create a company culture with hyper-personalization and retention.
Tune in for an insightful discussion on the future of work.
In this podcast, hosted by Jason Averbook, the focus is on HR tech and how technology is shaping the workforce. The main theme is being "digital," which goes beyond just implementing technology. It involves four key components: a digital first mindset, understanding the audience (employees), designing processes and journeys with human-centric thinking, and leveraging technology effectively.
