Recorded live from the IP Utility Safety Conference in Glendale, Arizona , this free-flowing conversation features Kate Wade of IP magazine , Billy Martin of Think Tank Project, LLC , and Brant Jeffries of Bierer Meters. The group discusses how conferences and networking change our perspectives , using analogies like Billy’s ”fire corn” and Heraclitus’s river. They dive deep into the dangers of ”reactiveness” , citing examples from Arizona’s freeway development to local city council decisions. The conversation emphasizes the need to move to ”upstream thinking” and use the ”space between stimulus and response” to build trust and make more rational, safer decisions. 💡 Key Takeaways Learning requires discomfort. True growth at conferences comes not from seeking confirmation , but from being stretched and a ”little bit uncomfortable”. Shift your perspective. The group uses the analogy, ”You’re not stuck in traffic; you are the traffic” , to illustrate how we are the ones who apply negative emotion (the ”suck”) to a situation , which blocks our ability to learn from it. Beware the ”reactive” trap. Humans are programmed to be reactive. The speakers note that we often react to problems—like traffic or accidents—long after they began , rather than using ”upstream thinking” to find the root decisions that caused them. Use the space between stimulus and response. Citing Viktor Frankl , the group stresses the importance of taking time before responding. This space allows our ”thinking selves” to override an immediate reaction , de-escalate conflict , and choose a rational response. Modern media may be programming us for reactivity. The group discusses how modern movies and video games, with their ”flash, flash, flash” editing , are rewiring our brains for shorter attention spans and making us more reactive. iPi Forum - https://ip-institute.com/ipi-forum/ You can read the current magazine at Incident Prevention Magazine. Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/

In this incredibly moving and vital episode of Incident Prevention’s Utility Safety Podcast, host Kate Wade is joined by Rob Duplain, a project superintendent, and Bill Martin, President of Think Tank LLC. The conversation centers on the critical issue of suicide, particularly within the utility and construction industries, sparked by a powerful LinkedIn post Rob wrote in honor of National Suicide Awareness Month. Rob shares his profound personal story of losing both his best friend and his mother to suicide, opening the door to a candid discussion on navigating grief and leveraging trauma to help others. Together, they explore practical ways to foster genuine human connection and psychological safety in the workplace. The discussion covers simple but powerful actions like a ”buddy check”, the importance of authentic leadership, and how to create an environment where it’s safe for employees to be vulnerable and support one another. This episode is more than a conversation; it’s a model for how to talk about uncomfortable but necessary topics to build stronger, safer, and healthier teams. Key Takeaways The Power of the ”Buddy Check”: A simple, consistent text message like ”buddy check” can be a powerful tool to let a coworker know you are thinking of them beyond the scope of work. It helps build a foundation of genuine care that makes it easier to notice when someone is struggling. Authentic Leadership Builds Trust: True leadership isn’t just about being in charge; it’s about showing up for your people, especially when mistakes happen. By meeting people where they are and creating a safe space to be vulnerable, leaders can build the trust necessary for open communication. Proactive Connection Over Reactive Rituals: The industry often shows solidarity after a tragedy, such as with bucket trucks at a funeral, but fails to see the weak signals beforehand. The focus must shift to building foundational, day-to-day relationships to prevent tragedies before they happen, as there’s ”no party for the thing that doesn’t happen”. Proactive Connection Over Reactive Rituals: The industry often shows solidarity after a tragedy, such as with bucket trucks at a funeral, but fails to see the weak signals beforehand. The focus must shift to building foundational, day-to-day relationships to prevent tragedies before they happen, as there’s ”no party for the thing that doesn’t happen”. Q&A Question 1: What is a simple, actionable step someone can take to support a colleague’s mental well-being? Answer: Rob Duplain suggests sending a quick, simple text that just says ”buddy check”. This small, consistent action lets the person know you are thinking of them and opens the door for deeper connection beyond just project updates. Question 2: Why do traditional classroom-style trainings often fail to engage workers in the utility industry? Answer: Bill Martin explains that many field workers are kinesthetic learners who ”have to move to think”. When forced to sit in rows, they often disengage, slouch, and cross their arms, whereas on a job site, they naturally gather in circles to communicate and collaborate. Question 3: What does it mean to be ”above the line” vs. ”below the line” when handling a problem at work? Answer: Drawing from the work of Brené Brown, Bill Martin explains that being ”below the line” means reacting to a problem by becoming a villain, victim, or hero. To be ”above the line,” one must act as a creator, challenger, or coach, focusing on learning from the outcome and moving forward constructively. #MentalHealthInConstruction #SuicidePrevention #UtilitySafety #WorkplaceWellness #AuthenticLeadership #BuddyCheck

In this powerful episode of Incident Prevention’s Utility Safety Podcast, host Kate Wade sits down with Tom Murphy, the founder and CEO of Sweethearts and Heroes. Tom shares the deeply personal journey that led him from the railroad industry and professional mixed martial arts to creating a vital organization focused on ”upstream prevention” for mental health. He sheds light on the alarming suicide crisis within the utility sector, where linemen are taking their own lives at a rate of 67.8 per 100,000—more than five times the rate of workplace fatalities. Tom explains the intentional meaning behind his organization’s name, the science of building community, and how their unique ”Fifth Wire” program uses an ancient practice called ”circle” to forge life-saving connections among workers. Tune in to learn how we can combat hopelessness and prevent ”voltage drop” in our own lives and organizations. Key Takeaways Upstream Prevention is Key: The world often focuses on intervention after a crisis has already occurred, but the real work lies in ”upstream prevention”—giving people the tools and community support they need before they reach a breaking point. The Alarming Suicide Rate Among Linemen: The suicide rate for electrical linemen is a staggering 67.8 per 100,000, significantly higher than the general population (12-14 per 100,000) and even the Marine Corps (34.9 per 100,000). The Meaning of ”Sweethearts and Heroes”: The name is intentional. In the 16th century, the word ”bully” originally meant ”sweetheart”—an endearing term for someone who pushes you to be better and gives you hope. ”Heroes” are those who choose to jump into action to help others. The Power of Circle: Beyond high-impact presentations, the core of the programming is ”circle,” a 400,000-year-old practice where individuals sit together to commune and build deep, neurological connections. This helps create healthy, adaptive social norms within a peer group. Preventing ”Voltage Drop”: Tom uses the electrical concept of ”voltage drop” as a metaphor for losing the momentum gained from an inspiring event due to life’s resistance. Sweethearts and Heroes implements follow-up systems, like circle, to keep the ”voltage” high and ensure the message sticks. Questions and Answers Q1: What is the ”Fifth Wire” program? A1: ”The Fifth Wire” is the name of the program Sweethearts and Heroes developed specifically for the electrical industry. It builds on the organization’s core principles of upstream prevention and creating strong peer networks to combat the high suicide rate among linemen and other utility workers. Q2: Why does Tom Murphy say suicide is a male issue? A2: While suicide is a human issue, Tom points out that men are statistically more affected. Young men are five times more likely to die by suicide than young women. He theorizes this is partly because men are evolutionarily driven to seek agency (power and resources), whereas women are more driven to seek communion (social bonds). Modern society has often removed the traditional outlets for men to build agency, contributing to a sense of purposelessness and hopelessness. Q3: How does Sweethearts and Heroes ensure their message has a lasting impact after they leave? A3: They are only interested in working with organizations that want to fix the system, not just host a one-time awareness speech. To prevent ”voltage drop,” they implement spaced, repetitive practices like circle sessions over several months. They also offer a ”train the trainer” model, including master classes, to teach people within the organization how to facilitate circles themselves and maintain momentum long-term. #UtilitySafety #MentalHealth #LinemanLife #SuicidePrevention #SweetheartsAndHeroes #UpstreamPrevention

It’s not just downed lines and high voltage you need to watch out for during storm restoration. In the mud and floodwaters lies a hidden, deadly threat: flesh-eating bacteria. In this critical episode, we’re talking about Necrotizing Fasciitis, a rare but devastating infection that can start from a tiny cut or scrape exposed to contaminated water. We break down what every line worker and utility professional needs to know—how to identify the risks on a storm-ravaged site, the crucial first-aid steps that can save your life, and the early warning signs you can’t afford to ignore. Don’t let a small nick turn into a career-ending injury. This is a must-listen for anyone working in the aftermath of a hurricane, flood, or major storm. Key Takeaways The Threat is Real: Necrotizing Fasciitis is caused by bacteria (like Group A Strep or Vibrio vulnificus) found in contaminated water, mud, and debris common after storms. It enters the body through any break in the skin, including minor cuts, scrapes, or even insect bites. Prevention is Proactive Wound Care: Standard PPE is your first defense, but it’s not foolproof. The most critical step is to immediately and thoroughly clean any wound—no matter how small—with soap and clean water. Follow up with an antiseptic and a waterproof bandage. Know the Early Warning Signs: The infection progresses with terrifying speed. Watch for pain that is far more severe than the injury looks, rapidly spreading redness or swelling, fever, chills, and flu-like symptoms. Do not ”wait and see.” Time is Tissue: If you suspect an infection, seek immediate medical attention. Go to an emergency room and explicitly state your concern about a severe skin infection from exposure to storm water. Early and aggressive treatment is the key to survival and recovery. Q&A Session 1. I’m always covered in PPE. Isn’t that enough protection? While waterproof gear and gloves are essential, they can be punctured or torn. Bacteria can also enter the body if you touch a contaminated surface and then inadvertently touch a small, existing cut. The real defense is vigilant personal hygiene and immediate wound care. Think of your first-aid kit as being just as important as your climbing gear. 2. How can I tell the difference between a regular infection and flesh-eating bacteria? The two key indicators are pain and speed. A typical localized infection might be sore, red, and develop over a few days. Necrotizing Fasciitis is characterized by excruciating pain that seems completely out of proportion to the minor wound. The redness and swelling will also spread incredibly fast, sometimes visibly changing within a single hour. If the pain is the worst you’ve ever felt, it’s a major red flag. 3. What if I get a cut but I’m in the middle of a 16-hour shift? Don’t tough it out. Stop what you’re doing immediately. At a minimum, douse the wound with clean water from your water bottle and apply antiseptic from your personal or truck first-aid kit. Cover it securely. As soon as you are able, clean it more thoroughly with soap and water. Report the injury to your supervisor, no matter how minor, so there’s a record. This ensures you’re covered and encourages a culture of safety. iPi Forum - https://ip-institute.com/ipi-forum/ You can read the current magazine at Incident Prevention Magazine. Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/ #LineWorkerSafety #StormRestoration #UtilityWorker #NecrotizingFasciitis #Lineman #SafetyFirst #LineLife #WorkplaceSafety #CUSP #FleshEatingBacteria

In this episode of the Safety by Design, Nick sits down with Pam Tompkins, CUSP to discuss her recent article, ”Safety by Design, Safety Management System Planning.” This is the third installment of a six-part series where Pam delves into the critical role of planning in creating an effective safety management system (SMS). Pam explains why a proactive, systemic approach is essential for identifying and mitigating workplace hazards, moving beyond a reactive safety model. She emphasizes the importance of conducting a gap analysis to understand the current state of safety, using a systems-thinking approach to risk management, and setting clear, measurable objectives. The discussion also covers the use of leading indicators and key performance indicators (KPIs) to track progress and ensure continuous improvement, all within the framework of the ANSI/ASSP Z10-2019 standard. Key Takeaways: A proactive ”safety by design” approach is crucial to move beyond a reactive safety culture that waits for accidents to happen. Conducting a gap analysis is an essential first step to identify weaknesses in your current safety practices and align improvements with fieldwork. Leading indicators, such as safety observations and near-miss reporting, provide a more accurate picture of safety performance than lagging indicators like incident rates. A systems-thinking approach helps to understand how people, processes, and equipment interact, leading to more effective risk management. Setting SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) objectives is key to making safety goals actionable and accountable. The ANSI/ASSP Z10-2019 standard provides a comprehensive framework for building and maintaining a robust safety management system. Engaging employees at all levels in the safety planning process is vital for building a strong safety culture and ensuring that procedures are practical and effective. Q&A: Q: What is the main problem with a reactive approach to safety? A: A reactive approach to safety is insufficient because it waits for accidents to happen before taking action. In high-risk industries like electric power, the consequences of an incident can be catastrophic, making it too late to react after a fatality or serious injury has occurred. Q: Can you provide an example of an effective leading indicator? A: One effective leading indicator is near-miss reporting. A high level of participation in near-miss reporting is a positive sign that employees are engaged in the safety process and feel comfortable speaking up about potential hazards. This allows organizations to address issues before they lead to an incident. Q: What is ”systems thinking” in the context of safety? A: Systems thinking is about looking at the bigger picture and recognizing that safety is influenced by the interaction of people, processes, and equipment. Instead of blaming an individual for a mistake, a systems-thinking approach looks for flaws in the system that may have contributed to the error, such as impractical procedures or a lack of resources. #SafetyByDesign #UtilitySafety #SafetyManagementSystem #ProactiveSafety #LeadingIndicators #WorkplaceSafety #SafetyCulture OSHA Power Electric Standards Course -  https://ip-institute.com/osha-electric-power-standards/ Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/

In this vital episode, host Kate Wade sits down with Jenny Lavin, the founder and CEO of the nonprofit Union Care Solutions, to tackle the pressing mental health crisis within the union electrical community. Jenny, a union wife and mother with deep family roots in the IBEW, shares the alarming statistics that prompted her to take action: in the construction industry, workers are five times more likely to be affected by a mental health condition than an on-the-job fatality. Tune in to explore Union Care Solutions’ ”for us, by us” approach to building psychological safety through a powerful ”Train, Mobilize, and Deploy” model. Jenny discusses the importance of peer support networks, critical incident stress management for workers who witness traumatic events, and her mission to create a national hub of accessible mental health resources for every local. This is a must-listen for anyone in the utility and construction trades who wants to learn how to support their brothers and sisters and end the stigma around mental health. Key Takeaways The Crisis is Real: In one local community over five years, there were 19 suicides and 22 drug overdoses, compared to five on-the-job fatalities, highlighting a significant disconnect in safety focus. Construction workers are five times more likely to be impacted by a mental health condition than a workplace fatality. A ”For Us, By Us” Approach: Lasting change comes from within the community. Union Care Solutions champions a peer-to-peer support model, training people within the trade to recognize struggles and connect their colleagues with resources, as they are the true first line of defense. Train, Mobilize, Deploy: The organization’s core strategy involves training members in programs like Mental Health First Aid, mobilizing them into peer support networks, and deploying Critical Incident Stress Management (CISM) teams to help crews process traumatic events they witness on the job. The Unseen Trauma: Utility workers are often first on the scene of horrific accidents, storms, and fires, and the psychological toll of what they see is rarely discussed or addressed. CISM provides a crucial space for them to process this trauma. Q & A What is the mission of Union Care Solutions? Their mission is to bring advocacy and awareness to mental health issues within the union electrical trade. They achieve this by providing training, resources, and support, with the ultimate goal of creating a hub where anyone in the industry can find vetted, accessible information to build psychologically safe work environments. Why is peer support so critical in this industry? Peer support is effective because workers often spend more time with their crew than their own families and can notice when a colleague is struggling. There is a strong ”brotherhood” mentality, and workers are more likely to listen to and trust one another. A trained peer who understands the unique job pressures can connect with a struggling individual in a way an outside professional might not be able to. Reach out: jlavin@unioncaresolutions.org www.unioncaresolutions.org #MentalHealthInTrades #UnionStrong #ConstructionSafety #IBEW #EndTheStigma #PeerSupport

This episode of ”The Deep Dive” explores the hidden dangers of using standard synthetic ropes in high-voltage environments and the shift towards true dielectric ropes. We discuss how traditional ropes can become conductive when exposed to moisture and contaminants, turning them into a serious safety hazard. We also cover the importance of rigorous testing, proper maintenance, and the barriers to adopting this life-saving technology. Read the article: https://incident-prevention.com/blog/from-risk-to-reliability-improving-rope-safety-in-energized-environments/ Written by Patrick Barry on June 10, 2025. Posted in Worksite Safety. Key Takeaways Traditional Ropes are a Hidden Danger: Standard synthetic ropes, often assumed to be non-conductive, can absorb moisture and contaminants, making them conductive and posing a significant risk in energized environments. True Dielectric Ropes are a System: A true dielectric rope is more than just a product; it’s a system that includes a specific design for electrical insulation, rigorous testing against global standards, and a commitment to proper maintenance throughout its lifecycle. Barriers to Adoption: The adoption of dielectric ropes has been slow due to factors like resistance to change, the misconception that they are only necessary for live-line work, and financial hurdles. Best Practices are Crucial: To ensure the safety and reliability of dielectric ropes, it’s essential to verify compliance with standards, store and maintain them properly, inspect them before each use, and provide thorough training for all workers. Q&A 1. What is the main problem with using traditional synthetic ropes in high-voltage environments? The main problem is that while the base material of these ropes (like polyester or polypropylene) is an insulator, the rope as a whole can absorb moisture, dirt, and oil. This contamination can make the rope conductive, turning it from a safe tool into a hidden hazard. 2. What makes a ”true” dielectric rope different from a standard synthetic rope? A true dielectric rope is designed specifically for electrical insulation from the start and is rigorously tested against global standards like IEC 62192 and ASTM F1701. These ropes are also meant to be maintained like any other critical insulating tool, with a focus on their entire lifecycle. 3. What are some of the barriers preventing the widespread adoption of dielectric ropes? Some of the main barriers include a general resistance to change within the industry, with some believing the old ropes are ”good enough”. Other barriers are the dangerous assumption that work is always de-energized, dismissing the importance of wet testing, and the financial hurdles associated with the higher upfront cost of these ropes. #RopeSafety #ElectricalSafety #WorkplaceSafety #IncidentPrevention #LinemanSafety #DielectricRope

In this episode of the Utility Safety Podcast, host Kate Wade sits down with Christian Connolly, CEO of Twiceme Technology, a Sweden-based smart safety company revolutionizing PPE with digital innovation. Christian shares his journey from fintech to safety tech, explains how wearable technology is transforming worker protection, and highlights Twiceme’s growing partnerships with leading PPE manufacturers like Bullard and Studson. Listeners will learn how Twiceme is building a digital safety standard to streamline emergency response, enhance workplace efficiency, and ultimately save lives. Christian also offers a vision for the future of wearable safety technology, addressing challenges such as adoption, privacy concerns, and creating global standards for the utility industry. If you’re interested in the intersection of safety, technology, and the future of work, this episode is a must-listen. Key Takeaways Twiceme’s mission is to create a digital safety standard for PPE, enabling faster aid and fewer accidents. Partnerships with PPE manufacturers are critical to scaling adoption and making wearable safety technology the norm. Privacy concerns like HIPAA/GDPR are mitigated through local-only storage, ensuring worker control over personal data. Wearable safety tech adoption faces challenges (inertia, skepticism, form factor), but simplicity and usability drive success. Beyond safety, digital PPE solutions can deliver major cost savings and efficiency gains for utility companies. 3 Q&A for Promotion Q1: What problem does Twiceme Technology solve for utility workers? A1: It allows emergency responders to instantly access critical medical and contact information in the field, speeding up response times and potentially saving lives. Q2: How does Twiceme address worker privacy concerns? A2: All personal data is stored locally on PPE (like a helmet chip), not in a central database, giving workers full control over what information is shared. Q3: What’s the long-term vision for wearable safety technology? A3: To establish a universal digital safety standard across industries, reducing accidents, improving efficiency, and enhancing worker well-being worldwide. Contact Info: christian.connolly@twiceme.com #UtilitySafety #WearableTechnology #PPEInnovation #WorkplaceSafety #DigitalSafety #SafetyLeadership

Rethinking Risk: Safety Culture, Risk Tolerance, and Relationship-Driven Leadership In this compelling episode, Mark Taylor, CUSP, Senior Advisor of Corporate Services at Primary Engineering and Construction, joins us to explore how utility professionals perceive and manage risk. Drawing from decades of field and leadership experience, Mark discusses how a worker’s risk tolerance evolves over time, the importance of coaching over compliance, and how building trust and relationships within teams fosters a stronger safety culture. We also discuss the generational shift in safety attitudes, how to encourage real “stop work” authority, and the power of employee buy-in—whether it’s safety glasses or safety protocols. Whether you’re a safety leader, a utility worker, or a manager seeking to improve culture and communication, this episode is packed with practical wisdom and stories that resonate. 🎧 Don’t miss Mark’s insights, leadership tips, and a sneak peek into the upcoming IUOTA conference in San Diego. Check out the IUOTA Conference - https://www.iuota.com/ Key Takeaways: Risk tolerance increases with experience—but so can complacency. Relationship-building is key to enabling true stop-work authority and a proactive safety culture. Coaching yields better long-term safety outcomes than compliance enforcement. Younger workers tend to question safety practices more—and that’s a good thing. When employees are heard and supported, buy-in follows naturally. Explaining the “why” behind safety rules is critical to adoption. Culture shifts start with caring—genuinely—about your team. Small gestures (like supporting preferred PPE purchases) can lead to major cultural wins. Questions and Answers: Q1: What is risk tolerance in the context of utility safety? A1: Risk tolerance is a worker’s willingness to accept safety risks, often influenced by experience, previous outcomes, and personal comfort. Over time, routine exposure without consequences can raise that tolerance to unsafe levels. Q2: How can leaders help reduce unsafe risk tolerance? A2: By fostering open communication, encouraging curiosity, and modeling behavior that prioritizes elimination over mitigation. Leaders should promote a culture where anyone feels empowered to speak up. Q3: What role does relationship-building play in safety? A3: Strong relationships between leadership and field teams build trust. When workers feel respected and heard, they’re more likely to participate in safety discussions, report hazards, and accept coaching. Q4: How can companies shift from compliance-driven to value-driven safety cultures? A4: Start by caring deeply about workers, offering flexibility where possible (e.g., PPE preferences), involving teams in decisions, and always explaining the reasoning behind policies. You can read the current magazine at Incident Prevention Magazine. Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/ #UtilitySafety #RiskTolerance #SafetyCulture #StopWorkAuthority #SafetyLeadership #FieldSafety #UtilityWorkers #IncidentPrevention

In this episode of Incident Prevention’s Utility Safety Podcast, host Kate Wade sits down with Mark Savage, Marine Corps veteran and founder of Dead Break — a specialized underground electrical training and consulting company. Mark shares his professional journey, the gaps he identified in underground utility training, and how Dead Break aims to bridge those gaps by offering curriculum development, hands-on training, consulting, and more. From the importance of replacing tribal knowledge with formal instruction to creating future pathways for veterans and apprentices, Mark’s passion for safety and legacy shines throughout. Whether you’re in the field, hiring apprentices, or overseeing training programs, this episode is a must-listen. Key Takeaways: Underground utility training lacks standardization — and Dead Break is working to change that. Mark Savage’s military background influenced his drive for structure, clarity, and service in training. Dead Break offers custom curriculum, onsite training, manhole rescue, and consulting. Veterans are an untapped, ideal workforce for underground utility work. Tribal knowledge and implied instructions can pose serious safety risks. Proper training isn’t just about compliance — it’s about saving lives. Three Questions & Answers for Listeners: Q1: Why is underground utility work often overlooked in formal training? A: Unlike overhead systems, underground systems vary widely by region and have traditionally relied on tribal knowledge, leading to inconsistent or nonexistent training standards. Q2: What is Dead Break’s mission? A: Dead Break aims to fill the training gap in underground electrical work by offering tailored curriculum, in-person instruction, safety-based onboarding, and mobile splicing teams. Q3: How can employers improve underground job safety right now? A: By investing in standardized training, eliminating implied knowledge, and ensuring tools and procedures are clearly understood and taught by qualified professionals. Get ahold of Mark Savage: Email: msavage@deadbreak.us Website: https://deadbreak.us Phone: 561.831.9832 You can read the current magazine at Incident Prevention Magazine. Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/ #UndergroundUtilities #UtilitySafety #ElectricalTraining #VeteranWorkforce #DeadBreak #CableSplicing #InfrastructureTraining #UtilityWorkforceDevelopment #WorkplaceSafety #SkilledTradesEducation

In this powerful episode of the Utility Safety Podcast: Voice of Experience, veteran lineman and safety consultant Danny Raines, CUSP, shares hard-earned lessons from decades of storm response—from Hurricane Katrina to ice storms in Georgia. With hurricane season in full swing, Danny offers real-world guidance on preparing for storm duty, understanding system hazards, and staying mentally and physically resilient in the face of chaos. Whether you’re a new lineworker heading out on your first storm or a seasoned pro, this episode delivers critical insights to keep you safe, sharp, and storm-ready. Key Takeaways: Preparation is Everything: Danny emphasizes the importance of personal checklists, including meds, hygiene, and weather-appropriate gear. Test and Verify: Don’t assume equipment is de-energized—especially with the increase in generators, solar, and battery backups. Mental & Physical Fatigue is Real: After 14–18 days, exhaustion sets in, increasing the chance of errors. Know your limits. Find a Mentor: For new linemen, a trusted mentor can be a lifeline during complex storm work. Storm Hazards Go Beyond Electricity: Environmental dangers like snakes, alligators, and aggressive customers add to the challenge. 3 Questions & Answers: Q1: What’s one of the most overlooked parts of storm prep? A: Personal medications. Many new crew members forget that pharmacies may be closed or destroyed post-storm, making it impossible to refill critical prescriptions. Q2: Why is it so important to “test and verify”? A: With so many modern power sources—from Honda generators to solar panels and battery storage—assumptions can be fatal. Always check for voltage, even on lines you think are isolated. Q3: How long can a lineworker realistically stay sharp on storm duty? A: According to Danny, the magic number is around 14–18 days. After that, physical fatigue and mental exhaustion dramatically increase the risk of mistakes and injuries. #UtilitySafety #StormResponse #LinemanLife #HurricanePrep #ElectricalSafety #DannyRaines

In this episode of the Incident Prevention Utility Safety Podcast, host Kate Wade sits down with Jennifer LeFevre, Executive Director of the Electrical Safety Foundation International (ESFI), to explore how everyday decisions at work and at home can impact electrical safety. Jennifer shares insights into the mission of ESFI, the dangers of lithium-ion batteries, how utilities can access free safety resources, and why public education is critical to preventing electrical fires, injuries, and fatalities. Whether you’re a utility safety professional or simply want to protect your family, this episode is full of actionable advice that could save a life. Key Takeaways: Electrical safety starts at home—complacency off the job can be just as dangerous as on it. Lithium-ion batteries require proper handling, charging, and disposal to prevent fires. ESFI offers free infographics and video shorts utilities can use to educate customers. Public education is prevention—sharing small safety habits can make a big impact. After disasters, generators and downed lines present serious electrical hazards that people often overlook. Q&As summary: Q1: Why should utility professionals care about electrical safety in the home? A: Utility workers are trained to prioritize safety on the job, but Jennifer LeFevre reminds us that hazards exist at home too. Everyday items—like extension cords, electric blankets, or ladders near power lines—can cause serious incidents if not used safely. Translating workplace safety habits into the home can protect your loved ones. Q2: What resources does ESFI offer to support electrical safety outreach? A: ESFI provides free downloadable resources including infographics, short-form educational videos, and seasonal safety newsletters. These are designed for easy integration into utility newsletters, community outreach, and employee training programs. Get in touch with Jennifer - Jennifer.LeFevre@esfi.org Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/ #ElectricalSafety #UtilitySafety #SafetyEducation #LithiumIonBatterySafety #HomeAndWorkSafety #InjuryPrevention #ESFI #iP

In this special Incident Prevention Utility Safety Podcast episode for Extreme Heat Awareness Month, host Kate Wade welcomes Dr. Kevin Rindal of Vimocity and Scott Head of DragonWear to share essential strategies for preventing heat stress among utility workers. They dive deep into how extreme heat affects the human body, why utility workers are especially vulnerable, and how modern flame-resistant (FR) clothing technology can dramatically improve comfort, safety, and productivity in the field. Drawing on sports medicine principles, real-world utility experience, and advanced FR fabric design, this conversation is packed with actionable advice for safety leaders, crew trainers, and frontline workers alike. Contact our guests - Dr. Kevin Rindal and Scott Head: kevin@vimocity.com and scott@dragonwear.com. Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/ Key Takeaways: Utility workers are industrial athletes who need to manage hydration, acclimatization, and recovery like pro athletes do. Early signs of heat stress include confusion, irritability, and poor coordination—workers and supervisors need to spot these quickly. Modern FR clothing is engineered to wick moisture, provide stretch, offer UV and arc-flash protection, and even manage odor—reducing distractions and injuries. Dynamic warm-ups, proper hydration strategies, and electrolyte management are critical for heat adaptation. Safety leaders should equip crews with a “toolbelt” of resources: high-performance clothing, hydration plans, training, and real-time site monitoring for evolving heat risks. 3 Q&As from the Episode: Q1: What actually happens to the body during heat stress? A: Blood flow shifts from the brain and core to the skin to cool off, reducing cognitive sharpness. Early signs include confusion, irritability, and clumsy movements—critical warnings for supervisors to watch for. Q2: How can clothing reduce heat stress risk? A: Advanced FR garments like DragonWear’s Pro Dry Tech shirts use multi-fiber designs to wick moisture, offer stretch for movement, provide UV/arc-flash protection, and even manage odor—keeping workers cooler, drier, and focused. Q3: What can crews do to prepare for working in extreme heat? A: Start hydration the day before, sip water with electrolytes throughout shifts, do dynamic warm-ups to prime blood flow, and plan shaded breaks. Avoiding sugary or dehydrating drinks is also essential. #UtilitySafetyPodcast #HeatStressPrevention #FRClothing #WorkerSafety #ExtremeHeatAwareness #DragonWear #IndustrialAthlette #Lineworker #OSHA

In this episode of our Actionable Safety series, host Nick talks with Bill Martin and Kate Wade about moving beyond “safety noise” to create real, lasting change on the job. They dive deep into achieving buy-in through synchrony, overcoming defensiveness, and translating safety theory into real-world practice. With stories from climbing Mount Kenya to lessons learned in the utility industry, they explain how empathy, respect, and clear communication are essential for building a culture where safety improvements take hold. Listen in for practical strategies on fostering trust, testing new ideas without fear, and removing barriers that block true team alignment. If you’re ready to rethink compliance culture and help your crew take meaningful action, this episode is for you. ✅ Key Takeaways Safety success depends on synchrony: Teams need shared purpose and alignment to move beyond noise and see real change. Empathy and respect matter: You don’t have to like everyone you work with, but respecting them enables effective collaboration. Defensiveness is a barrier: Recognize and manage defensive reactions to open the door to candid discussion and feedback. Test and evaluate constantly: Progress requires trying new approaches and learning from all outcomes, not just repeating old rules. Culture change is leadership’s job: Leaders must remove barriers to buy-in, making space for collective learning and growth. Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/ 3 Questions and Answers Q1: What does “synchrony” mean in safety culture? A: Synchrony is getting everyone on the same page, working toward a shared goal. It’s like a football team running plays in sync or an orchestra staying in tune—it ensures teams work together efficiently and safely. Q2: How can leaders encourage buy-in from crews? A: By removing barriers to participation, listening to feedback, and creating a culture where workers can test and evaluate new ideas without fear of judgment. Buy-in emerges naturally in an environment of trust and shared purpose. Q3: Why is reducing “defensiveness” so important on the job? A: Defensiveness blocks communication and critical thinking. By pausing before reacting, crews can shift from compliance mode to discovery mode—enabling safer, smarter decisions on the ground. #SafetyCulture #UtilitySafety #LeadershipDevelopment #TeamworkMatters #ActionableSafety

In this episode, we unpack the vital safety standards, OSHA regulations, and field-tested insights that govern bucket truck operations in the electric utility industry. Based on the article “Bucket Truck Safety: OSHA Standards and Other Considerations” by Danny Raines, CUSP, we dive into key differences between Class A and Class B trucks, daily control tests, fall protection, and the nuances of operating near energized lines. You’ll learn why dielectric testing matters, how improper tool placement can lead to serious hazards, and what often-overlooked basics can prevent catastrophic incidents. Whether you’re in utility operations, safety management, or just curious about what keeps linemen safe, this is your shortcut to understanding critical compliance. Gain practical takeaways, understand real-world challenges, and walk away with a new appreciation for the safety systems behind the power grid. Read the article: https://incident-prevention.com/blog/bucket-truck-safety-osha-standards-and-other-considerations/ Key Takeaways: OSHA 1910.67 is the foundational standard for bucket truck safety. Daily lift control tests and proper bucket stance are mandatory safety practices. Class A (barehand) and Class B (gloving) trucks serve different functions and require different protective strategies. Fall protection is a non-negotiable requirement—fall distance and impact risk must be minimized. Misconceptions about insulation and inadequate cover-up procedures are common contributors to incidents. 3 Podcast Questions and Answers: Q1: Why is OSHA 1910.67 considered the backbone of bucket truck safety? A1: Because it outlines non-negotiable requirements such as daily lift control testing, safe bucket operation, and movement restrictions—all of which are essential to preventing falls and electrocution. Q2: What’s the key difference between Class A and Class B bucket trucks? A2: Class A trucks are designed for direct contact with high-voltage lines and rely on the boom’s insulation, while Class B trucks require full cover-up and rubber glove protection due to lower insulation properties. Q3: What unsafe practice is commonly observed and highlighted in the article? A3: Moving trucks with elevated booms without proper exemption, and workers failing to properly cover energized parts—both of which dramatically increase risk. Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/ Danny Raines, CUSP, is an author, an OSHA-authorized trainer, and a transmission and distribution safety consultant who retired from Georgia Power after 40 years of service and now operates Raines Utility Safety Solutions LLC. #UtilitySafety #BucketTruckSafety #OSHAStandards #LinemanSafety #ElectricalUtilityWork

In this episode, Incident Prevention’s Kate Wade sits down with Kaitlyn Albertoli, co-founder and CEO of California-based Buzz Solutions, to explore how visual intelligence is helping utilities uncover hidden risks and modernize critical infrastructure. Kaitlyn shares how Buzz Solutions’ platforms—PowerAI and PowerGuard—use AI-driven insights to streamline inspections, enhance grid reliability, and reduce operational costs. They also discuss the challenges of adopting new technologies, bridging the field-office communication gap, and what utility safety professionals can expect in the next 5 to 10 years. This conversation is essential for those interested in data-driven decision-making, infrastructure safety, and the future of AI in the energy sector. To reach Kaitlyn directly, email her at kaitlyn@buzzsolutions.com or connect via LinkedIn: www.linkedin.com/in/kaitlyn-claire-albertoli/ Key Takeaways: Buzz Solutions uses AI-powered visual intelligence to help utilities identify risks and improve inspection accuracy. Their platform PowerAI analyzes images from drones, helicopters, and field crews to prioritize maintenance and reduce operational costs. Integration with GIS and asset management systems makes implementation efficient and less disruptive. Buzz’s tools support storm prep, wildfire mitigation, and long-term grid modernization. Education and communication are key to AI adoption across all levels of a utility organization. Questions & Answers Q1: What problem does Buzz Solutions aim to solve for utilities? A: Buzz helps utilities manage and analyze vast visual datasets, allowing them to spot infrastructure issues early, prioritize repairs, and eliminate data silos. Q2: How does PowerAI differ from general AI tools? A: PowerAI is a purpose-built platform that uses machine learning for visual inspection analysis, making it highly specific to the utility industry’s unique needs. Q3: What concerns do utilities have about AI adoption? A: Many worry AI could replace jobs or be unreliable, but Buzz focuses on “visual intelligence” to support—not replace—field experts and improve safety decisions. Q4: Can this technology help prevent wildfires or major outages? A: Yes, by analyzing infrastructure degradation and identifying high-risk components early, utilities can proactively address threats before they escalate. Q5: How can utilities ensure smooth adoption of Buzz’s solutions? A: Success hinges on integrating into existing workflows, gaining buy-in from field users, and automating data flow into GIS and asset management systems. Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/ #UtilitySafety #VisualIntelligence #GridModernization #AIinUtilities #UtilitySafetyPodcast #InfrastructureInnovation

In this episode of Built In, Not Bolted On, host Doug Hilts challenges traditional thinking around job safety practices. He explores the effectiveness of pre-job briefs, mid-day check-ins, and post-job reviews, emphasizing how learning from experience—especially at the end of the day—can dramatically improve safety outcomes. Drawing inspiration from aviation and military after-action reviews, Doug outlines how three simple questions can spark a culture of continuous improvement and safer work environments. ✅ Key Takeaways Pre-job briefs are essential—but post-job briefs may hold even more value in fostering continuous improvement. A “mid-day check-in” helps adjust controls based on changing conditions like weather or job scope. Successes should be analyzed as deeply as failures to uncover replicable best practices. Three core post-job questions—What went well? What didn’t? What can we learn?—drive future safety improvements. Brief, honest conversations at the end of the day can improve the next day’s job planning significantly. Q1: Why is the post-job brief considered more valuable than the pre-job brief by aviation professionals? A1: Because post-job briefs provide real-time insights and lessons learned from completed tasks, which shape better, more informed pre-job briefs the following day. Q2: What are the three questions Doug recommends asking during a post-job brief? A2: 1) What went well? 2) What didn’t go well? 3) What can we learn to improve for the future? Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/ #UtilitySafety #SafetyCulture #AfterActionReview #WorkplaceSafety #JobBriefing #ContinuousImprovement

In this episode, we explore what an ancient shepherding metaphor can teach us about modern safety leadership. Inspired by the Incident Prevention article “The Good Shepherd,” we unpack how the timeless relationship between shepherd and sheep mirrors the dynamic between safety leaders and their teams. Through the lens of the C5 Safety Leadership Model—Competence, Commitment, Caring, Courage, and Credibility—we break down what it truly takes to earn trust, lead effectively, and create a culture of protection and performance. Whether you’re guiding a crew or shaping safety policy, this episode will challenge you to reflect on your leadership response and deepen your impact. Key Takeaways: The C5 Safety Leadership Model offers five foundational qualities: Competence, Commitment, Caring, Courage, and Credibility. Leadership is not about authority—it’s about earned trust and interdependence, just like a shepherd and their flock. Real courage in safety often shows up in small but meaningful moments, like speaking up or making difficult calls. Caring is the heart of effective safety leadership—it fuels the other four C’s. Credibility is fragile; it’s earned through consistent action, not job titles. Questions and Answers: Q: What does a shepherd-sheep analogy teach us about safety leadership? A: It highlights the interdependent relationship between leaders and teams—just as sheep need guidance and protection, teams rely on leaders who are competent, committed, caring, courageous, and credible. Q: What is the most important trait in the C5 model? A: While all five are critical, the episode emphasizes that Caring sits at the center—without genuine care, the other traits lose their power. Q: How can a leader build trust in their team? A: By consistently demonstrating the five C5 traits. Trust is earned through action, particularly in how leaders respond to challenges, errors, and opportunities. Q: Why is credibility considered the foundation of the C5 model? A: Because without credibility, leadership influence breaks down. Teams follow leaders they trust, not just those with authority. Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/ #SafetyLeadership #TrustAndSafety #UtilitySafety #C5Model #ServantLeadership #WorkplaceCulture

In this powerful episode recorded live at the iP Utility Safety Conference in Charleston, Brent Jeffries of Bierer Meters and Billy Martin of Think Tank Project LLC dive deep into the overlooked element of utility safety: human connection. They explore how emotional energy, team environment, and psychological safety can make or break a crew’s performance. From “rebuilding the energy wheel” to becoming the invisible force of change, this conversation reveals the power of empathy, intention, and interaction in keeping utility workers safe. Key Takeaways: Connection is a safety tool: Emotional and interpersonal connection within teams enhances decision-making and reduces risk. The “11th element” in energy systems is people—and they must be factored into hazard assessments. Environment shapes behavior: A supportive work environment directly impacts performance and longevity, as seen through both human and animal examples. Words have power: Negative language can become a hazard; leaders should speak with intention to neutralize risk. Small gestures spark change: Simple acts like eye contact, encouragement, or a check-in can be the catalyst for major cultural shifts.  5 Questions & Answers: Q1: What is the “11th element” Brant refers to in his energy wheel? A: It’s people—the human factor often missing when discussing risks from energy sources. People introduce variables that can either mitigate or magnify those risks. Q2: Why is eye contact in meetings and safety talks so important? A: According to studies referenced by Billy, eye contact synchronizes brainwaves and builds engagement, making communication more impactful and meaningful. Q3: How can leaders positively shift a team’s culture? A: By creating an environment of trust, curiosity, and communication. Even small, positive interactions can interrupt negativity and ripple into long-term change. Q4: Why is it important to not wait for policy to make safety changes? A: As Billy shared, real change often comes too late. Leaders should act on what’s right now instead of waiting for approval or regulation. Q5: How does the “wind” analogy apply to utility safety? A: Wind represents invisible forces—like morale, communication, and emotions—that shape outcomes. Leaders can’t always see them, but they can harness and redirect them. Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/ #UtilitySafety #HumanPerformance #SafetyLeadership #WorkplaceCulture #EmotionalIntelligence #SafetyInnovation

In this episode of Built In, Not Bolted On, host Doug Hill sits down with safety leader and educator David McPeak to explore the real keys to successful Human and Organizational Performance (HOP). Through storytelling, relatable analogies, and a few laughs, they break down the power of caring leadership, building a just culture, the dangers of overcomplicating safety systems, and the importance of embedding safety into the DNA of an organization. From tools like “E + R = O” to the “village-by-village” model of influence, this episode provides a practical, people-first look at how to make safety initiatives stick—for good. 🔑 Key Takeaways: Culture eats strategy for breakfast. Safety systems must be embedded into the culture—not simply bolted on as compliance requirements. Toxic culture is a showstopper. No safety program will succeed in an environment that lacks trust, respect, and accountability. Success starts with relationships. Building strong, caring teams helps create the psychological safety needed to speak up and improve performance. Don’t overcomplicate safety. Practical, repeatable tools that workers understand and use in context matter more than complex policies. Peer-level champions and simple tools like “E + R = O” and performance mode awareness can drive real change from the ground up. 5 Relevant Questions & Answers: Q1: What’s the key to implementing effective Human and Organizational Performance (HOP) strategies? A1: Commitment and time. It’s not about quick fixes—it’s about embedding care, consistency, and communication into every level of the organization. Q2: Why do many safety programs fail? A2: They’re often implemented in toxic cultures or made too complex. Without foundational trust and simple, relatable tools, programs won’t stick. Q3: How can you tell if a safety initiative is “built in” versus “bolted on”? A3: “Built-in” programs are part of daily work, language, and habits. “Bolted-on” programs feel forced, top-down, and are quickly abandoned. Q4: What role do performance modes play in safety? A4: Understanding if a worker is in skill-, rule-, or knowledge-based mode helps choose the right tool—like saying it out loud, step-by-step checks, or stopping work to seek help. Q5: How can leaders support cultural safety transformation? A5: By modeling desired behaviors, creating a safe space for feedback, understanding how each role sees safety, and helping translate tools into all departments—not just field crews. #BuiltInNotBoltedOn #UtilitySafety #HumanPerformance #SafetyCulture #OrganizationalLeadership #JustCulture Contact Doug: doug@utilitybusinessmedia.com Subscribe to Incident Prevention Magazine - https://incident-prevention.com/subscribe-now/ Register for the iP Utility Safety Conference & Expo - https://utilitysafetyconference.com/