Link to the job offer: https://careers.un.org/lbw/jobdetail.aspx?id=208177&Lang=en-US

You have to be prepared for this question:

Can you describe a time when you had to coordinate the monitoring and evaluation of a thematic area within a public health context, preferably related to HIV/AIDS?

Here's an example of a response using the STAR method:

Situation: In my previous role as a public health coordinator at XYZ Health Department, I was responsible for the oversight and execution of our department's annual HIV/AIDS prevention and treatment program.

Task: My task involved coordinating the monitoring and evaluation process of this thematic area. The aim was to measure the effectiveness of our program, identify areas of improvement, and strategize ways to boost our impact within the community. The challenge was to ensure that our methods of data collection were ethical and accurate, and that our analysis of the data was comprehensive and actionable.

Action: I began by assembling a diverse team of public health professionals to collaborate on this project. I delegated responsibilities based on the strengths of each team member, which included data collection, data analysis, and report writing.

To ensure accurate data collection, I collaborated with local healthcare providers and community organizations to access relevant data while strictly adhering to privacy regulations.

For data analysis, I led my team in developing a comprehensive analytical strategy that not only measured the success of our program based on quantifiable metrics but also took into account qualitative data collected from patient testimonials and feedback.

To ensure our findings were actionable, I coordinated a series of meetings with key stakeholders, where we discussed our results and brainstormed potential improvements to our program.

Result: As a result of these efforts, we were able to provide a thorough evaluation of our HIV/AIDS prevention and treatment program. Our evaluation led to a 15% increase in program funding for the following year, and we were able to implement several significant improvements to our program, leading to a 20% increase in the number of people reached by our services. This experience highlighted the importance of thorough monitoring and evaluation in public health and affirmed my ability to lead such initiatives effectively.

Link to the job offer : https://careers.un.org/lbw/jobdetail.aspx?id=206367&Lang=en-US

1 - Can you share an instance where you were responsible for analyzing and preparing a complex budget proposal? Talk us through your process of ensuring accuracy and compliance with organizational policies and procedures.

S - Situation: In my previous role as a Senior Financial Analyst, I was responsible for creating a budget proposal for a new product launch.

T - Task: My task was to analyze the costs, revenue projections, and potential risks to develop an accurate and comprehensive budget proposal, ensuring compliance with organizational policies and procedures.

A - Action: I began by gathering data on costs, including personnel, materials, and marketing expenses. I also researched market trends and competitors to project sales and revenue figures. To ensure accuracy, I cross-referenced data with historical information and consulted with relevant departments for input. I continuously checked for compliance with company policies and guidelines.

R - Result: The budget proposal I prepared was well-received by the management team and led to the successful launch of the new product. The actual costs and revenues were closely aligned with my projections, demonstrating the accuracy of my analysis.

2 - Describe a situation where you had to reallocate resources to achieve the desired financial outcome. How did you manage stakeholder expectations, and what strategies did you employ to ensure effective communication throughout the process?

S - Situation: I was the Finance Manager at a software company, and we faced a budget shortfall for a critical project due to unexpected cost increases.

T - Task: My task was to reallocate resources within the existing budget without compromising the project's objectives and manage stakeholder expectations.

A - Action: I analyzed the budget and identified areas where we could reduce costs or reallocate resources. I communicated the proposed changes to project stakeholders, explaining the rationale behind the adjustments and the potential impact on project outcomes. I also established a regular communication channel to provide updates on the budget status and address any concerns.

R - Result: Through careful resource reallocation and effective communication, we successfully completed the project within budget and met our objectives. Stakeholders were satisfied with the outcomes and appreciated the transparency throughout the process.

3 - Discuss a challenging financial problem you faced in a previous role. What was the issue, and how did you approach solving it? What was the outcome, and what did you learn from this experience?

S - Situation: In my role as a Financial Controller, I encountered a significant discrepancy between our projected and actual cash flow.

T - Task: I needed to identify the root cause of the discrepancy and implement a solution to rectify the issue.

A - Action: I conducted a thorough analysis of our financial records, comparing actual results against projections. I discovered that inaccurate sales forecasting was causing the discrepancy. To address this, I collaborated with the sales department to develop a more accurate forecasting methodology and updated our financial model accordingly.

R - Result: As a result of the improved forecasting, our cash flow projections became more accurate, and we were able to make better-informed financial decisions. This experience taught me the importance of cross-departmental collaboration and regular reviews of financial assumptions.

Link to the job offer :https://careers.un.org/lbw/jobdetail.aspx?id=204328&Lang=en-US

Here are example answers for 4 questions using the STAR method:

1. Situation: At my previous organization, we faced a complex issue when a department manager wanted to promote an employee who had not yet met the required experience level for the higher position.

Task: As the HR Officer, my task was to provide advice to the manager on how to proceed within the organization's policies and procedures.

Action: I thoroughly reviewed our policies and procedures to understand the requirements for promotions. I then consulted with the manager and suggested an alternative solution - providing the employee with additional training and development opportunities to help them gain the necessary experience for future promotion eligibility.

Result: The manager appreciated my guidance and implemented the suggested training plan. The employee was eventually promoted after gaining the required experience, and the organization maintained its compliance with internal policies.

2. Situation: I was responsible for coordinating the recruitment process for a high-priority project team in my previous organization.

Task: My task was to ensure effective communication and timely completion of all recruitment tasks while involving multiple stakeholders, including department heads and external partners.

Action: I created a detailed timeline and shared it with all stakeholders, setting clear expectations for each step in the process. I also scheduled regular progress update meetings and used a shared online platform to track tasks and collect feedback.

Result: The recruitment process was completed on time, and we successfully hired a diverse and skilled project team that went on to deliver exceptional results for the organization.

3. Situation: At my former organization, I was tasked with identifying staff development and career support needs within a newly established department.

Task: My task was to design and implement a program that would address these needs and contribute to employee growth and retention.

Action: I conducted a thorough needs assessment through surveys, interviews, and performance data analysis. Based on the findings, I designed a tailored program that included workshops, mentoring, and online resources to address the identified needs. I then monitored the program's progress and gathered feedback from participants to make adjustments as necessary.

Result: The program was well-received by employees and management, leading to improved performance, increased job satisfaction, and lower turnover rates within the department.

4. Situation: In my previous role as an HR Officer, I was asked to prepare a classification analysis for a set of newly created positions within the organization.

Task: My task was to ensure the analysis was consistent with the organization's classification policies and procedures.

Action: I started by reviewing the organization's classification policies and procedures and analyzing similar positions within the organization for benchmarking purposes. I then conducted a thorough job analysis for each new position, gathering input from relevant department heads and other stakeholders. Based on this information, I prepared a comprehensive classification analysis report and presented it to the HR management team.

Result: The classification analysis was well-received by the management team, and the new positions were successfully implemented within the organization, ensuring consistency with our classification policies and procedures.

Today, we will delve into one of the most frequently asked interview questions – "Tell me about yourself."

We'll guide you on how to formulate a perfect response using the SET method, which stands for Skills, Experience, and Type of person you are.

By using this approach, you can leave a lasting impression on your interviewer and demonstrate your suitability for the job.

Link to the job offer: https://careers.un.org/lbw/jobdetail.aspx?id=201204&Lang=en-US

Here are example answers for some interview questions using the STAR (Situation, Task, Action, Result) method:

Covering a complex international meeting or event:

• Situation: I was working as a journalist for a major news organization during a high-profile international summit on climate change.
• Task: My responsibility was to cover the event, providing accurate, objective, and fair reporting on the discussions and decisions made by various countries.
• Action: I attended all key sessions, took detailed notes, and cross-referenced my information with official documents and statements. I also sought clarification from sources when needed and ensured that I portrayed each country's perspective accurately.
• Result: My articles were well-received by readers and editors, and I was commended for my comprehensive and unbiased coverage of the event.

Meeting tight deadlines with high-quality written content:

• Situation: At a previous job, I was tasked with covering breaking news stories for a fast-paced news agency.
• Task: I had to produce high-quality, accurate content under tight deadlines, sometimes within an hour of the event occurring.
• Action: I prioritized tasks by focusing on the most pressing stories first, gathered information from reliable sources quickly, and honed my writing skills to produce clear, concise articles under time constraints.
• Result: My ability to deliver timely, well-written content contributed to the news agency's reputation for providing up-to-date, accurate reporting.

Working with a diverse team to achieve a common goal:

• Situation: I worked with a multinational team on a project to develop a communication strategy for an international non-profit organization.
• Task: We needed to create a cohesive plan that incorporated the perspectives and expertise of each team member.
• Action: I facilitated open discussions and encouraged active listening to ensure everyone's ideas were heard and considered. When conflicts arose, I mediated and helped find compromises to reach a consensus.
• Result: Our team successfully developed a comprehensive communication strategy that was well-received by the organization and led to increased engagement with their target audience.

Conveying complex information to a non-expert audience:

• Situation: I was asked to write an article explaining a new scientific discovery for a general audience with limited knowledge of the subject matter.
• Task: I needed to communicate the complex information in a way that was easily understood and engaging for readers.
• Action: I broke down the scientific concepts into simpler terms and used analogies to help readers visualize the information. I also focused on highlighting the discovery's real-world implications and potential benefits.
• Result: The article received positive feedback from readers, who appreciated the clear and accessible explanation of the complex topic.

Research and analytical skills for press release production:

• Situation: I was responsible for creating a press release on a new United Nations initiative addressing global poverty.
• Task: I needed to research the initiative and gather accurate, relevant information to provide an informative and persuasive press release.
• Action: I consulted official UN documents, spoke with experts involved in the initiative, and analyzed data to gain a comprehensive understanding of the project. I then synthesized this information into a concise, compelling press release.
• Result: The press release generated significant interest from media outlets and helped raise awareness about the initiative, ultimately contributing to its successful implementation.

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In this episode, we discussed the STAR method, a powerful tool for preparing and excelling in UN interviews. The method consists of four components: Situation, Task, Action, and Result. It ensures that responses to situational interview questions are concise, logical, and cover all relevant aspects. We also provided tips on practicing the STAR method to help organize thoughts and develop strong, coherent answers for your interviews.

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