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On this episode of The WP Minute+ podcast, Matt Medeiros chats with Roger Williams, Partnerships and Community Manager at Kinsta. They discuss the importance of hosting education for WordPress users and the nuances of service-level agreements (SLAs) in hosting. They also examine the significance of building strong client relationships through transparent hosting choices and the evolving role of AI in web development and SEO. The conversation also touches on Kinsta’s recent updates and the future of hosting and AI tools.
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On this episode of The WP Minute+ podcast, Matt Medeiros interviews Zach Stepek, Director of Partner Programs at BigScoots. They discuss the importance of transparency in agency partnerships, the definition of true partnership in hosting, and the ideal customer for BigScoots. They explore the infrastructure capabilities of BigScoots, the transition to enterprise-level hosting, and the associated costs of hosting e-commerce websites. The conversation also touches on the value of open-source solutions and the sales process for enterprises.
Editor’s note: BigScoots is a Foundation+ sponsor of The WP Minute
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In this episode of The WP Minute+ podcast, Matt Medeiros welcomes Brian Coords back to discuss his experiences at Automattic and WooCommerce. They explore the current state of WordPress, the importance of cohesion within the platform, and the role of community feedback in shaping its future. Brian shares insights on the challenges and opportunities presented by AI in e-commerce, the introduction of the MCP (Model Context Protocol), and the marketing strategies being employed to position WooCommerce against competitors like Shopify. The conversation also emphasizes the importance of collaboration between teams and the significance of community contributions in driving innovation within WooCommerce.
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On this episode of The WP Minute+ podcast, Matt Medeiros and Kestrel General Manager Ian Misner discuss the challenges and opportunities in the WordPress and WooCommerce space. They focus on the importance of video marketing, the evolution of Kestrel, and the dynamics of agency relationships. They also examine the impact of acquisitions on product development, the intricacies of professional services, and the future of WooCommerce in a changing market environment. In addition, they explore the challenges WooCommerce faces in gaining visibility and market share, the opportunities for growth, and the impact of AI on e-commerce and plugin development. The discussion emphasizes the significance of user experience, the necessity for improved educational content, and the evolving role of AI in shaping the future of online sales.
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On this episode of The WP Minute+ podcast, Matt Medeiros and Pathfinder SEO’s Lindsay Halsey discuss the evolving landscape of SEO. They explore the importance of human connection in content creation, the challenges of attribution in SEO, and the emerging concept of Answer Engine Optimization. Lindsay emphasizes that while AI is reshaping search, genuine content and human expertise remain crucial for success. They also ponder the future of fractional work in the SEO industry and the ongoing debate between an open vs. closed web.
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On this episode of The WP Minute+ podcast, Matt Medeiros interviews Justin Nealey, Principal Product Manager at GoDaddy. They discuss the recently launched Airo Site Builder™ and the challenges of developing products on the WordPress platform. They explore the role of AI in enhancing user experience, the importance of user feedback, and the future of WordPress in relation to AI technology. Justin shares insights on product management, the integration of AI, and the ongoing efforts to improve the Airo product line.
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In this episode of The WP Minute+ podcast, Matt Medeiros and Kamil Rextin discuss the evolution of Kamil’s agency, 42 Agency, and its focus on demand generation and revenue operations. They explore the challenges and opportunities in the digital marketing landscape, particularly in relation to AI integration and client relationships. Kamil shares insights on the importance of website development as a marketing tool, the dynamics of agency-client interactions, and the future of AI in enhancing business operations. The discussion also touches on the tools and technologies that Kamil’s agency employs to streamline processes and improve efficiency.
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In this episode of The WP Minute+ podcast, Phil Thompson from Pressable discusses the importance of human connection in customer support, the challenges of handling plugin issues, and the dynamics of agency partnerships. He emphasizes the need for empathy in support roles and how Pressable prioritizes customer feedback in their development process. The discussion also touches on the potential impact of AI on WordPress and customer support, highlighting both the opportunities and challenges it presents.
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In this episode of The WP Minute+ podcast, Toby and Kurt explore the complexities of running a WordPress agency. They discuss the challenges posed by aggressive sales tactics in the industry, the ethics of client relationships, and the importance of intentionality in business operations. They also examine the debate between niche marketing and generalist approaches, the role of systems in agency management, and the transition from service-based work to product development. The conversation also touches on the impact of AI on business and the enduring value of trust in client interactions.
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In this episode of The WP Minute+ podcast, Kurt and Toby discuss their favorite business and non-business books, exploring themes of leadership, project management, and the importance of community. They examine the concept of product market fit, the balance between ambition and control, and the role of libraries as valuable resources. The conversation also touches on financial insights, the use of debt in business, and the significance of automating processes. They conclude with reflections on engagement and content creation, emphasizing the need for continuous learning and adaptation in the business landscape.
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In this episode of The WP Minute+ podcast, Toby and Kurt discuss the journey of agency ownership. They explore the transition from feeling like a hobbyist to establishing a legitimate business. They also examine the importance of mindset shifts, resilience, and creating boundaries for work-life balance. The conversation also emphasizes the significance of processes in agency management, navigating client relationships, and the need for a saleable business model. They also touch on leveraging technology for efficiency, the evolving landscape of SEO with AI, and financial management strategies, including payment solutions.
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In this episode of The WP Minute+ podcast, Kurt and Toby discuss various aspects of running a WordPress agency, including productivity, work-life balance, client communication, emotional intelligence, and the importance of setting clear expectations with clients. They explore the challenges of maintaining websites, the significance of emotional deposits and withdrawals in client relationships, and the balance between personal passions and professional responsibilities. The conversation also touches on hiring strategies, the tools used for communication within agencies, and the cultural sensitivities that arise when working with clients from various backgrounds. Ultimately, the guys emphasize the importance of building relationships, understanding client needs, and navigating the complexities of agency life.
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In this episode of The WP Minute+ podcast, Kurt and Toby discuss various challenges and responsibilities in the WordPress development space, including user error, software design, and the importance of client education. They explore innovative business ideas, the valuation of agencies, and the impact of SaaS and subscription costs on operations. They also consider the importance of communication in business, the role of AI in development, and the balance between risk and innovation. They conclude with thoughts on building relationships with clients and the future of AI in the business world.
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In this episode of The WP Minute+ podcast, Kurt and Toby discuss the complexities of pricing, client relationships, and ethics in agency work. They explore the balance between offering expertise and competing with cheaper alternatives, the importance of discipline and motivation in business, and the evolving landscape of marketing strategies. The conversation also touches on the value of SEO and the need for agencies to adapt their pricing models to reflect the true worth of their services.
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In this episode of The WP Minute+ podcast, Matt is joined by Sandra Kurze to discuss the unique offerings of Greyd, a comprehensive suite of tools designed for web agencies and enterprises. They review the challenges of enterprise projects, the importance of pricing and value in WordPress tools, and how Greyd streamlines labor and enhances efficiency in web development. The role of AI in future web development is explored, along with the significance of building strong client relationships. Greyd’s support and onboarding process are highlighted, and the conversation concludes with insights into Greyd’s expansion into the U.S. market and future goals.
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In this episode of The WP Minute+ Podcast, Toby and Kurt discuss the complexities of client relationships, particularly focusing on handling refunds, emotional intelligence in communication, and the importance of setting boundaries. They explore the dynamics of good versus bad clients, the impact of personal relationships on business, and the evolving landscape of pricing strategies in agency work. The conversation also touches on the integration of AI tools in agency processes and the fear of success that many entrepreneurs face. Ultimately, they emphasize the importance of empathy, direct communication, and the art of negotiation in maintaining healthy client relationships.
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In this episode of The WP Minute+ podcast, Matt is joined by veteran writer Maddy Osman to discuss the evolving landscape of content creation in the age of AI. Maddy shares her journey, including her recent book and course launch, and reflects on the impact of AI on writing and content marketing. They explore the balance between leveraging AI tools and maintaining human creativity, the importance of personal experiences in writing, and the need for businesses to adapt to changing audience behaviors. The discussion also focuses on building trust and community in a digital world, as well as the future of WordPress in the context of AI advancements.
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★ Support this podcast ★In this episode of The WP Minute+ podcast, Kurt von Ahnen and Toby Cryns discuss the complexities of integrating AI into agency work, the challenges of managing client expectations, and the importance of effective project management. They explore the importance of clear communication with clients and the financial aspects of running an agency.
The guys emphasize the importance of agency owners setting boundaries, managing client relationships, and recognizing when to delegate tasks to maintain a healthy work-life balance.
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In this episode of The WP Minute+ Podcast, Kurt and Toby look at the practical and emotional challenges of managing WordPress agency projects. From sales pitfalls to client relationship dynamics and infrastructure transitions, the conversation is packed with firsthand lessons and agency wisdom.
Toby kicks off the discussion with a cautionary tale about losing a major deal due to poor energy and overexposure to meetings, a common struggle in client-driven work. Kurt emphasizes the importance of emotional readiness and shares his go-to mantra: focus on the relationship, and the transaction will follow. They discuss strategies for rescheduling meetings professionally when you’re not at your best and the dangers of showing up unprepared.
They also reflect on project management as the core skill of running a successful agency, noting that it often matters more than technical skills. They explore “the messy middle” of projects, sharing techniques for refocusing clients during chaotic phases. Kurt values minimal viable products and clear deliverables, while Toby relates these lessons to both web work and personal projects.
Finally, they discuss when to let go of problematic clients or outdated tech stacks. Whether it’s walking away from HostGator or reconsidering tools like Divi or ManageWP, both hosts agree: trust your gut, set boundaries, and don’t let short-term financial needs sabotage long-term growth.
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In this episode of The WP Minute+, I sit down with Carrie Dils and Karim Marucchi to talk through FAIR—short for Federated and Independent Repositories—a new package management project launched under the Linux Foundation. If you're in the WordPress space and wondering what FAIR is, why it matters, and how it might change the plugin and theme ecosystem, this is the episode for you.
Carrie, one of FAIR’s elected co-chairs, walks us through the technical architecture and vision for FAIR, including how it aims to bring more resilience and transparency to how plugins and themes are distributed. Karim adds broader context from his enterprise experience, making the case for why redundancy and federation are vital for WordPress's future. We touch on the practical details of how FAIR works today—including Fastly nodes, AspirePress, and the .3 plugin release—while looking ahead at governance, funding, and how the Linux Foundation structures this initiative.
Of course, I have some tough questions: How will FAIR balance governance with innovation? Will it become “just another bureaucracy”? How do we avoid turning this into a divisive issue—FAIR vs. .org? We talk about those tensions and the team's intention for FAIR to extend WordPress, not split it. There’s also a good reality check on how plugin moderation, security scanning, and transparency are being improved through this effort.
Whether you're running an agency, building WordPress products, or just care about where the ecosystem is heading, this episode gives you a grounded view of what FAIR is—and what it isn’t.
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