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The Practice Builders Podcast
Rosie Piercy
61 episodes
1 day ago
As therapists we are good at treating patients but may find the business side of having a clinic more tricky. As a chiropractor and clinic director I have built my chiropractic clinic from scratch to a busy thriving clinic and opened a multi disciplinary clinic now home to 15 therapist's clinics. In this podcast I will honestly discuss my successes and failures and all aspects of building a practice from marketing, patient communication, the 'business side' of having a clinic and not forgetting how to balance clinic life with home life. To help you build the practice of your dreams.
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Marketing
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All content for The Practice Builders Podcast is the property of Rosie Piercy and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
As therapists we are good at treating patients but may find the business side of having a clinic more tricky. As a chiropractor and clinic director I have built my chiropractic clinic from scratch to a busy thriving clinic and opened a multi disciplinary clinic now home to 15 therapist's clinics. In this podcast I will honestly discuss my successes and failures and all aspects of building a practice from marketing, patient communication, the 'business side' of having a clinic and not forgetting how to balance clinic life with home life. To help you build the practice of your dreams.
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Marketing
Business
Episodes (20/61)
The Practice Builders Podcast
[Clinic Strategy] 5 Actions To Take To Make Your Clinic Run Better

In this final episode of season one of The Practice Builders Podcast I go through the top 5 actions to take to make your clinic run better.

I know from talking to many clinic owners that running a clinic can  be stressful and overwhleming. By putting these 5 actions into place it will reduce your stress levels and give you  more time for the fun things in life.

Best of all there is a free downloadable resource to help you put each one into action.

Links Mentioned In The Show

Make The Most Of Your Time Workbook - Download here

Your Clinic's Magic Number - Download here

Clinic Branding Checklist - Download here

The 3 Essentials Workbook - Download here

Beginners Guide To A Hands Free Clinic - Download here

Book a FREE 15 minute call with me

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Show more...
2 years ago
18 minutes 16 seconds

The Practice Builders Podcast
[Clinic Strategy] How to deal with changes in your clinic team - without the stress

When a team member leaves unexpectedly leaves your clinic it could be time for a lot of stress. Whether it's an associate, a member of your reception team or someone who rents a room from you. If your first reaction is one of stress and panic then this episode will show you how to react calmly and move forewards smoothly and with the least amount of stress possible.

Links Mentioned In The Show

Book a FREE 15 minute call with me

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Show more...
2 years ago
15 minutes 12 seconds

The Practice Builders Podcast
The Practice Builders Podcast (Trailer)
2 years ago
29 seconds

The Practice Builders Podcast
Reflection, Why It Is Good For Your Clinic And Your Soul

When wanting to make a change sometimes it is easy to just charge ahead without really considering whether your action will get the results you want.

By reflecting on the things that have gone well or not so well in your clinic can lead to clarity about what you really want and the best course of action to take.

Links Mentioned In The Show

Link for planning workbook is here

Book a FREE 15 minute call with me

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Show more...
2 years ago
10 minutes 58 seconds

The Practice Builders Podcast
[Clinic Strategy] How Planning Could Give Your Clinic It's Best Year Ever

Do you plan for the future of your clinic? Do you ever sit back and think what went well this year and not so well? What do I like about my practice and not like about my practice?

I do and it is one of the factors that make my clinic successful. In this episode I go through the steps I take to reflect and plan to make my clinic have its best year. Every year.

To help you do the same there is a FREE workbook to take you through each of the steps discussed in the podcast.

Links Mentioned In The Show

Link for planning workbook is here

Book a FREE 15 minute call with me

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Show more...
2 years ago
17 minutes 26 seconds

The Practice Builders Podcast
[Guest Episode] Simon Billings Nutrition - The Missing Link In Your Practice?

In this weeks podcast we are delighted to have Simon Billings. Simon is a chiropractor and founder of the Academy of Chiropractic Nutrition. We discussed patient nutrition, why it is so important, how it can improve treatment outcomes and how to start talking about nutrition with patients. And how nutrition can be added to the care we already give our patients to get better results for both patients and our practices.


Links Mentioned In The Show

Link for weekly newsletter sign up: www.academyofchiropracticnutrition.co.uk

Contact Simon here.

Book a FREE 15 minute call with me

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

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2 years ago
56 minutes 49 seconds

The Practice Builders Podcast
[Clinic Strategy] How To Get Your Clinic Ready For Associate Success

You have decided to hire an associate.

Now you need to get your clinic ready to make them a success.

Whether it is your first hire or your fifth using these steps will make it more likely that your associate is successful.

Planning earlier than you think you need to on the practical, patient and finacial aspect of hiring your associate will lead to less stress for you and a happier, more successful associate.

Links Mentioned In The Show

Link to '5 Questions to ask yourself before hiring and associate' podcast.

Link to Magic Number podcast and workbook download

Link to 3 Essentials podcast and download

Book a FREE 15 minute call with me

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Show more...
3 years ago
18 minutes 5 seconds

The Practice Builders Podcast
[Clinic Strategy] 5 Questions To Ask Yourself Before Hiring An Associate

Are you thinking of hiring your first associate? Have you hired associates in the past and it hasn't worked out? Or are you wondering if your next associate should be employed or self -employed?

In this podcast I discuss the 5 questions I asked myself before hiring my current associate, why looking for an associate earlier than you think you need to can be a good idea and why I chose to hire no one rather than the wrong person.

Links Mentioned In The Show

Level Up Your Practice - Free Virtual Conference - More details here

Book a FREE 15 minute call with me

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Show more...
3 years ago
20 minutes 53 seconds

The Practice Builders Podcast
[Clinic Strategy] Building Your Clinic Through The Cost Of Living Crisis

We are going through difficult times in the country and the world right now how do we limit the affect that has on ourselves and our clinics? In this episode I go through the tip and techniques I use to stop myself getting swept up in everything that is going on and keep myself focused on what I can control and what I can do to keep building my clinic through the cost of living crisis.

Links Mentioned In The Show

Magic Number Workbook and Podcast Play List

Three essentials workbook

Level Up Your Practice Virtual Conference

Patient communication in cost of living crisis podcast with Chris Chippendale.

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Looking for help and advice for your clinic? Book your free call with me here.

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3 years ago
23 minutes 34 seconds

The Practice Builders Podcast
[Guest Episode] Patient Communication In Cost Of Living Crisis With Chris Chippendale

Communication with patient is important but in difficult times it becomes more important. To help us tune up our communication skills during the cost of livign crisis we welcome Chris Chippendale back to the show.

Chris Chippendale, is a second generation chiropractor and the clinic director of Sevenoaks and Beckenham Chiropractic clinic.

He founded Patient Centred Training in 2017 to help Chiropractors get better results through honest, ethical and effective communication.

In today's episode we discuss how to show the true value of our treatments, how to deal with patient's changing their care plans, the importance of discovering your patients true goals and much more.

Links Mentioned In The Show

Previous podcast with Chris  - Listen here

Access Chris's free Masterclass ' The Top 3 mistakes ethical clinic owners make when training associates'

Happy Patient Project Course - More details here
Have a question for Chris? Get in touch with him here

Level Up Your Practice - Free Virtual Conference - More details here

Book a FREE 15 minute call with me

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Show more...
3 years ago
54 minutes 58 seconds

The Practice Builders Podcast
[Clinic Marketing] In Clinic Marketing - Clinic Magazine

In clinic marketing. Or marketing to people that already know you exist. It is something that can be often overlooked. In this episode I talk through our latest piece of in clinic marketing our clinic magazine. Why we have one. How we use it to market both in and out of clinic and how you can simplify this idea to make it work for you.

Links Mentioned In The Show

Read the Total Health West Berkshire Clinic Magazine here

Learn more about Canva here

Download the 3 Essentials Workbook here

Book a FREE 15 minute call with me

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Show more...
3 years ago
17 minutes 28 seconds

The Practice Builders Podcast
[Clinic Strategy] 3 Ways I Make My Life As A Clinic Owner Less Stressful

When I first opened my multidisciplinary clinic Total Health West Berkshire I found it really stressful.

So much to do and not a enough time to do it. I knew that running my clinic like that was not sustainable.

Not if I wanted to enjoy my clinic and have time for a fun and fulfilling life outside of clinic.

I am pleased to say that I no longer find running Total Health that stressful. 

Mostly due to these 3 things that I have made part of my life as a clinic owner.

By putting them into practice  my life is much less stressful and I have time for my life outside of clinic.



Links Mentioned In The Show

Podcast episodes to help you get a grasp of your clinic finances

https://rosiepiercy.com/why-having-a-grasp-of-your-clinic-finances-helps-you-to-have-a-stress-free-clinic/

https://rosiepiercy.com/yourclinicsmagicnumber/

Podcast episodes to help you start to delegate

https://rosiepiercy.com/4reasonstodelegateandoutsource/

https://rosiepiercy.com/039-top-5-tasks-i-outsource-in-my-clinic-to-make-my-clinic-life-much-less-stressful/

Podcast episode to help you make the most of your time

https://rosiepiercy.com/howtofindmoretime/

Book a FREE 15 minute call with me

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Here’s an overview of what I talked about

>> [02.48] Being on top of my finances

>> [05.45] Delegation

>> [10.55] Organising my time

>> [14.50] Done is better than perfect

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3 years ago
18 minutes 19 seconds

The Practice Builders Podcast
[Clinic Strategy] Renting Rooms In Your Clinic The Stress Free Way

If renting rooms in your clinic is causing you stress and making your clinic life  (and perhaps your home life) miserable then this is the episode for you.

In it I talk honestly about how I have found renting rooms in my clinic. And go through the steps I use to make it easier and much less stressful. I have learnt these steps over 4 years of renting rooms, so listen on to learn from my mistakes and make clinic room rental much less stressful.

Links Mentioned In The Show

Book a FREE 15 minute call with me

Join my Facebook group The Practice Builders Community

Follow me on socials I’m @RosiePiercyDC on Facebook or Instagram

Here’s an overview of what I talked about

>> [02.36] Know what you want

>> [07.37] Be selective

>> [09.50] Have a licence agreement

>> [12.10] Set rules and stick to them

>> [15.26] You can’t make everyone happy

>> [17.17] Accept change

Show more...
3 years ago
22 minutes 2 seconds

The Practice Builders Podcast
[Clinic Mindset] Why I Finally Outsourced My Websites

In this episode I talk about delegation.

Now it is easy to delegate the tasks you don't like doing. But what about the tasks you do like doing. How and when do you decide to start delegating those.

I talk about what made me decide to finally outsource 2 of my websites. I hope it will help you take steps towards delegating more tasks in your clinic and letting go of the 'I must do everything' mindset.

Links Mentioned In The Show

https://rosiepiercy.com/4reasonstodelegateandoutsource/

https://rosiepiercy.com/039-top-5-tasks-i-outsource-in-my-clinic-to-make-my-clinic-life-much-less-stressful/

Download your Free 3 Essentials workbook here

Who I outsourced my websites to:

Total Health West Berkshire - Michael and Hannah at HMDG

Total Chiropractic - Jude at Love Communications

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Show more...
3 years ago
15 minutes 14 seconds

The Practice Builders Podcast
[Clinic Strategy] Beginners Guide To A Hands Free Clinic

So you have your clinic.

You spent a lot of time, money and effort to set it up... and now you would like a break from it.

But that can be difficult.

I know when I first started Total Health West Berkshire I found it almost impossible to stop thinking about my clinic, hopping on phone calls or just checking my emails.

But now I can take a proper break from clinic.

By going through the exercises in this podcast and workbook I hope that you will be able to as well.

Download The Beginners Guide To A Hands Free Clinic.


Links Mentioned In The Show

https://rosiepiercy.com/4reasonstodelegateandoutsource/

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Show more...
3 years ago
15 minutes

The Practice Builders Podcast
[Guest Episode] Mastering your patient communication with Chris Chippendale
Communication  - it's the key to everything. So if you have ever found yourself lost for words or cringing at what you have just said to a patient, or perhaps just want to make sure you are at the top of your game when speaking to patients then this is the episode for you. We are joined by Chris Chippendale, he is a second generation chiropractor and the clinic director of Sevenoaks and Beckenham Chiropractic clinic. He founded Patient Centred Training in 2017 to help Chiropractors get better results through honest, ethical and effective communication. In this episode we discuss - The importance on verbal and non verbal communication - Pressure to treat - Overtreating vs undertreating - How to know if you have a communication problem - How to improve your communication skills and much, much more. Links Mentioned In The Show The Happy Patient Project - www.patientcentred.co.uk/hpp Chris's Free 14 day video course - www.patientcentred.co.uk/motivate Join my Facebook group The Practice Builders Community Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram
Show more...
3 years ago
48 minutes 42 seconds

The Practice Builders Podcast
[Clinic Setup] 7 Things You Need To Start A Successful Clinic

What do you need to start a successful clinic?

Before we even start on factors such as clinic location, patients, marketing and reception team there are 7 things that I think you need to be able to decide to open a clinic, get it open and then make it a success. Listen to this episode to find out what they are and if you have them.


Links mentioned in the show

Previous podcast episode - 5 Signs That Show You Are Ready To Have Your Own Clinic

Previous podcast episode - How To Start Building Your Clinic Brand

Want to talk to me about any aspect of running your clinic - book your FREE 30 minute call  here

Looking for resources to help set up or improve your clinic? Then head over to my website.

For help with your website I recommend HMDG.

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram


Here’s an overview of what I talked about

>> [01.47] Money

>> [05.32] Vision

>> [09.20] Commitment

>> [10.32] Timeline

>> [12.53] Clinical Confidence

>> [15.28] Expert Advice

>> [18.45] Accountability and Support

Show more...
3 years ago
24 minutes 4 seconds

The Practice Builders Podcast
[Mindset] 5 Signs That Show You Are Ready To Have Your Own Clinic

Are you considering opening your own clinic?

Whether you are a new graduate or if you have been in practice for years, often the dream of having our own clinics is something we can all relate to.

But should you take the plunge? In this episode I go through the 5 signs that show you are ready to open your own clinic.

Links mentioned in the show

Want to talk to me about any aspect of running your clinic - book your FREE 30 minute call  here

Join my Facebook group The Practice Builders Community

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Here’s an overview of what I talked about

>> [00.32] Enough clinical experience

>> [03.17] You want to do things differently

>> [04.15] Happy to make sacrifices

>> [06.51] Circumstances have changed

>> [09.25] You are ready for a new challenge

Show more...
3 years ago
14 minutes 7 seconds

The Practice Builders Podcast
[Clinic Strategy] How To Make Your Life As A Clinic Owner Easier

If your life as a clinic owner is tougher than you would like it to be then this is the episode for you.

In it I go through the two main reasons I think that clinic life can be tough.

- Doing too much

- Not having enough support

I also have a 3 step plan to help you tackle these issues to make your clinic life easier and happier.

Links mentioned in the show

Podcasts on outsourcing:

https://rosiepiercy.com/4reasonstodelegateandoutsource/

https://rosiepiercy.com/039-top-5-tasks-i-outsource-in-my-clinic-to-make-my-clinic-life-much-less-stressful/

Make the most of your time work book - 
Get your free copy here

The 3 Essentials Workbook - Access yours here

Help to make changes in your clinic

Want to talk to me about any aspect of running your clinic - book your FREE 30 minute call  here

Join my Facebook group The Practice Builders Community

Join the wait list for Clinic Evolution launching at the end of May

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Here’s an overview of what I talked about

>> [01.46] Doing to much

>> [02.48] Not enough support

>> [04.46] Delegate and Outsource

>> [11.04] Organise Time and Boundaries

>> [16.09] Get support

Show more...
3 years ago
23 minutes 30 seconds

The Practice Builders Podcast
[Mindset] How To Make Changes In Your Clinic

Is your clinic running exactly how you want it to?

Do you feel stressed, overwhelmed or perhaps bored with your clinic? Are you longing to have a complete break from your clinic with no interruptions or perhaps you wish you no longer had your clinic?

If you are feeling any of these things then something needs to change in your clinic. In this podcast I will talk about how to make those changes to make clinic life much better. 

Links mentioned in the show

Podcasts on outsourcing:

https://rosiepiercy.com/4reasonstodelegateandoutsource/

https://rosiepiercy.com/039-top-5-tasks-i-outsource-in-my-clinic-to-make-my-clinic-life-much-less-stressful/

Help to make changes in your clinic

Want to talk to me about any aspect of running your clinic - book your FREE 30 minute call  here

Save your seat at my upcoming webinar

Join my Facebook group The Practice Builders Community 

Join the wait list for Clinic Evolution launching at the end of May

Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram

Here’s an overview of what I talked about

>> [04.10] Why we find it hard to make changes

>> [07.12] Work out what's wrong

>> [08.50] Sort your list

>> [09.55] Schedule and plan

>> [13.58] Outsource and delegate

>> [15.28] Get help - you don't have to do this alone

Show more...
3 years ago
20 minutes 17 seconds

The Practice Builders Podcast
As therapists we are good at treating patients but may find the business side of having a clinic more tricky. As a chiropractor and clinic director I have built my chiropractic clinic from scratch to a busy thriving clinic and opened a multi disciplinary clinic now home to 15 therapist's clinics. In this podcast I will honestly discuss my successes and failures and all aspects of building a practice from marketing, patient communication, the 'business side' of having a clinic and not forgetting how to balance clinic life with home life. To help you build the practice of your dreams.