As therapists we are good at treating patients but may find the business side of having a clinic more tricky. As a chiropractor and clinic director I have built my chiropractic clinic from scratch to a busy thriving clinic and opened a multi disciplinary clinic now home to 15 therapist's clinics. In this podcast I will honestly discuss my successes and failures and all aspects of building a practice from marketing, patient communication, the 'business side' of having a clinic and not forgetting how to balance clinic life with home life. To help you build the practice of your dreams.
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As therapists we are good at treating patients but may find the business side of having a clinic more tricky. As a chiropractor and clinic director I have built my chiropractic clinic from scratch to a busy thriving clinic and opened a multi disciplinary clinic now home to 15 therapist's clinics. In this podcast I will honestly discuss my successes and failures and all aspects of building a practice from marketing, patient communication, the 'business side' of having a clinic and not forgetting how to balance clinic life with home life. To help you build the practice of your dreams.
[Guest Episode] Mastering your patient communication with Chris Chippendale
The Practice Builders Podcast
48 minutes 42 seconds
3 years ago
[Guest Episode] Mastering your patient communication with Chris Chippendale
Communication - it's the key to everything. So if you have ever found yourself lost for words or cringing at what you have just said to a patient, or perhaps just want to make sure you are at the top of your game when speaking to patients then this is the episode for you.
We are joined by Chris Chippendale, he is a second generation chiropractor and the clinic director of Sevenoaks and Beckenham Chiropractic clinic. He founded Patient Centred Training in 2017 to help Chiropractors get better results through honest, ethical and effective communication.
In this episode we discuss
- The importance on verbal and non verbal communication
- Pressure to treat
- Overtreating vs undertreating
- How to know if you have a communication problem
- How to improve your communication skills
and much, much more.
Links Mentioned In The Show
The Happy Patient Project - www.patientcentred.co.uk/hpp
Chris's Free 14 day video course - www.patientcentred.co.uk/motivate
Join my Facebook group The Practice Builders Community
Follow me on socials I'm @RosiePiercyDC on Facebook or Instagram
The Practice Builders Podcast
As therapists we are good at treating patients but may find the business side of having a clinic more tricky. As a chiropractor and clinic director I have built my chiropractic clinic from scratch to a busy thriving clinic and opened a multi disciplinary clinic now home to 15 therapist's clinics. In this podcast I will honestly discuss my successes and failures and all aspects of building a practice from marketing, patient communication, the 'business side' of having a clinic and not forgetting how to balance clinic life with home life. To help you build the practice of your dreams.
