Human-in-the-loop: Al at Chalhoub Group / #39 / How can a luxury Group lead the way in Artificial Intelligence while keeping people at the heart of innovation? In this episode, Lynn AlKhatib, VP of Communications at Chalhoub Group, sits down with Jeremy Denisty, Director of Al at Chalhoub Group, to explore the Group's human-in-the-loop approach to Al. Together, they unpack how data, creativity, and empathy can coexist, and how Vision 2033: Bridging Horizons is transforming ambition into purposeful progress.

Driving the Future: Infinite Circular Possibilities / #38 / What does the future of mobility look like in a world rapidly moving towards sustainability? How can a luxury Group lead the change in green innovation while staying rooted in its values? In this episode, we explore the transformative potential of electric vehicles and circular business models with Kevin Chalhoub, founder of EV Lab and Head of Tumi at Chalhoub Group, and a passionate advocate for purpose-led innovation.

Style with Soul: The Rhythm of Purpose with Tory Burch / #37 / What does it take to build a global brand that is as values-led as it is fashion-forward? How can purpose, leadership, and empowerment co-exist in a world of luxury? Be inspired by a founder who redefined fashion by placing women, and values, at the very heart of her brand.

Stories from Our Stores / #36 / A new season brings new conversations. And today, we journey into the real soul of luxury retail. What makes a luxury shopping experience unforgettable? How do today’s top fashion leaders balance operational excellence, storytelling, and a deeply personal connection with clients? To explore these questions, Lynn Al Khatib, VP of Communications at Chalhoub Group, sits down with Omar Javed, Senior Store Manager at Ferragamo. With a distinguished career across Harvey Nichols, Louis Vuitton, PRADA, and now Ferragamo, Omar shares powerful insights on leadership, customer loyalty, emerging trends, and how luxury retail is evolving in the digital age without losing its human heart.

The Excellence Equation: Mastering Operations / #35 / A new season, a new setup, and a new journey into operational excellence! What does it take to master operations behind the scenes of luxury? How do you balance efficiency, sustainability, and a relentless focus on the customer? To kick off our new season of The Podcast by Chalhoub Group, Lynn Al Khatib, our VP of Communications, sits down with Andreu Marco, our Chief Operations Officer, to explore the art of The Excellence Equation. From AI-driven logistics to the secrets of seamless customer experiences, this episode dives into the core of what keeps our Group ahead in the luxury retail game.

AI: Redefining Retail / #34 / How is AI redefining customer experiences? What is the fine line between innovation and ethics? Why is the UAE leading the AI revolution? Get ready to unlock the secrets of Artificial Intelligence with none other than Dr. Michel Chalhoub, a visionary in AI and retail marketing, and our guest in this episode of The Podcast by Chalhoub Group, hosted by Lynn Alkhatib, our VP of Communications. From hyper-personalised shopping experiences to groundbreaking AI strategies, this episode dives into the tech shaping the future of retail.

You are what you focus on. / #33 / “Whatever you focus on, you get more of. This is more than just positive thinking—it's a fundamental law of how your mind works. Your mind listens to everything you tell it. If you focus on what you don’t want, that's exactly what you’ll experience more of.” In our ever-changing and uncertain world, Marisa Peer is here to tell us and show us how we create our own certainty; A new dear to our heart episode of The Podcast by Chalhoub Group, where Lynn Al Khatib, our VP of Communications, hosts Marisa Peer, the world-renowned therapist and best-selling author, to talk about the importance of emotional intelligence and controlling your mindset.

But first, Internal! / #32 / Research has it that 20 to 25% increased employee productivity takes place when people are engaged and connected. In this episode of The Podcast, our VP of Communications Lynn AlKhatib dives into the world of internal communications and how it's transforming our Group from the core, with our Internal Communications Senior Manager Rasha Nashashibi.

Make it Local / #31 / In this episode of The Podcast, we explore creative production in the Middle East, and what goes behind the scenes in the studio where brands are integrated into local cultures. Shawn Davey, Creative Director at Chalhoub Group, joins us to discuss his journey from London to Dubai as the lead of “One Studio”, and the creative process behind localizing content for our Group and our brands.

Innovation / #30 / Innovation is at the heart of everything we do, and entrepreneurial spirit is a core value to our Group and a key to our success. Add to those ingredients, and in Forat Al Haider’s words: storytelling, authenticity, boldness, and an agile mindset. In this episode of The Podcast, Lynn Al Khatib, VP of Communications, hosts Forat Al Haider, Director of Beauty Innovation, to talk about his role in creating and partnering with brands for our Group, most importantly brands that speak to our consumers as much as to us. Forat also takes us through his journey with Ghawali, our luxury oriental fragrance brand.

Sustainability / #29 / “Fashion is one of the most harmful industries on the planet.” A powerful statement by a powerful force in the fashion industry, named one of @Time 100 CLIMATE’s most influential climate leaders in business for 2023, and the only fashion designer to attend COP28 exhibiting her “Stella McCartney’s Sustainable Market”! In our first podcast of the year, Lynn Al Khatib, our VP – Communications, hosts Stella McCartney and takes us on a closer look at Stella, her brand, and her innovative tomorrow’s solutions for a better and greener fashion industry.

People and Culture / #28 / In this engaging podcast episode, titled "Learning is a Lifelong Habit," host Lynn Al Khatib, Group Head of Communication at Chalhoub Group, introduces a special guest, Aurélien Cuellar, who shares his transformative experience attending an executive leadership program at Harvard Business School. Aurélien, a technology business partner at Chalhoub Group, takes listeners on a journey through his motivation to embark on this learning adventure after a decade in his career. He discusses how the program challenged his perspective, emphasizing the importance of ongoing learning and adaptation in today's rapidly evolving world. The episode delves into the immersive nature of the Harvard program, where case studies, group discussions, and real-world scenarios provided profound insights into leadership and decision-making. Aurélien shares his personal growth moments, including learning to say "no" when necessary and optimizing time management. Listeners gain valuable takeaways as Aurélien discusses how he practically applied his newfound knowledge and methodologies within his professional role, enhancing collaboration and governance processes. His commitment to sharing these experiences and mentoring others showcases his dedication to continuous improvement. The podcast also touches on the fun moments of storytelling and the importance of communication skills in leadership. Aurélien leaves listeners with a powerful message: "Learning is a Lifelong Habit," emphasizing the need for curiosity, adaptability, and a commitment to staying current in an ever-changing world. Tune in to this episode to explore how lifelong learning can reshape your career and leadership journey.

Sustainability / #27 / Our journey continues with another episode in our Sustainability Series. Joseph Sabbagh - Group Head of Country Management Operations, Hasna Raisy - Senior RSO Manager, and Rawad Hossein - Head of Safety & Security, share their insights with our host and Group Head of Communication, Lynn Al Khatib. We've made strides in retail operations, accessibility, and the environment. E-receipts and safety measures are transforming our stores. Let's create a better future together!

Sustainability / #26 / Join us in this episode of The Podcast by Chalhoub Group, where we unveil our achievements towards paving the way to Net Zero and getting our targets SBTi validated, in addition to discussing the urgent need for collective action to tackle climate change. Lynn Al Khatib, our Group Head of Communication, hosts Ibrahim Al-Zu'bi, Chair of the Global Council on SDG13-Climate Action, and Florence Bulte, our Chief Sustainability Officer, to share their insights and experiences. Together, we can make a difference. Let's embrace a sustainable lifestyle and work towards a better future for our planet.

Innovation / #25 / A recent study shows that 60% of professionals today want to be entrepreneurs or have their own business. With Entrepreneurial Spirit being a core value of our Group, a Group founded by entrepreneurs at heart, comes The Greenhouse as a space for bold entrepreneurship, helping startups see the light and grow through The Startup Studio and Accelerator Programs. Join Lynn Al Khatib, our Group Head of Communication, hosting our colleagues Rafi Dikranian, Product and Marketing Director at The Greenhouse, and Joanne Marie Bassoul, Finance and Operations Director, in a new episode of The Podcast by Chalhoub Group, taking you through everything you need to know about The Greenhouse, our Group’s space for entrepreneurship and innovation.

Trends & Brands / #24 / Is skincare the largest growing segment in prestige beauty today? What new trends are shaping this industry? Why are consumers choosing clean beauty and science-backed products? How is “Skin Care Nation” building awareness in communities as skincare becomes part of our physical well-being? In this episode of The Podcast by Chalhoub Group, Lynn Al Khatib, our Group Head of Communication and host, touches deeper on all these subjects and more in a lively discussion with colleagues leading the skincare business in our Group; Victoire Pozzo, Head of Marketing at FACES, and Zaher ElDassouky, General Manager in our Beauty Division.

People and Culture / #23 / In recent years, women have made unprecedented gains as a vital part of the region’s workforce. They are highly educated, motivated, and increasingly visible across the public and private sectors. Their progress is momentous, but we still have a long way to go. We celebrate International Women’s day with our Group Head of Communication and host, Lynn Al Khatib, Sharmila Murat – Chief Investment Officer and Sharon Perolls – Retail and Experience Director, in our new podcast episode.

People and Culture / #22 / In Episode 22 of The Podcast by Chalhoub Group, our Group Head of Communication, Lynn Al Khatib hosts our Chief of Staff, Geoffroy Bunetel and Dana Al Hamrani our Business Development Manager and NEXT Committee member in Saudi to talk about Governance in a family business. They also talk about our Alumni programme, NEXT Committee and how to achieve Servant Leadership in real life.

Tech / #21 / What is the Metaverse and what is all this buzz around it? After launching the “GCC State of the Metaverse and its Potential for Luxury Retail” report, we dive deeper into this topic with our experts in the field. Lynn Al Khatib, our Group Head of Communications, hosts Nick Vinckier, Head of Corporate Innovation, and Andrea Fetzer, Head of Strategy at Chalhoub Group, to go behind the scenes of the report.