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The Loyalty Minute
Rob Gallo
117 episodes
1 week ago
One Podcast, Two Styles: 1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty. For curated customer loyalty news stories and full length articles which may have been referenced on the show, please visit https://theloyaltyminute.com
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All content for The Loyalty Minute is the property of Rob Gallo and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
One Podcast, Two Styles: 1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty. For curated customer loyalty news stories and full length articles which may have been referenced on the show, please visit https://theloyaltyminute.com
Show more...
Marketing
Business
Episodes (20/117)
The Loyalty Minute
Episode 119 - (Interview) with Sheila Butler - Founder and CMO of Butler Marketing Group

Welcome loyal listeners to another episode of The Loyalty Minute. I’m your host Rob Gallo and today I am excited to chat with Sheila Butler, Sheila is the Founder and Chief Marketing Officer of the Butler Marketing Group in Orlando, Florida.


Welcome to the show Sheila, thanks for joining me


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2 years ago
38 minutes 24 seconds

The Loyalty Minute
Episode 118 (Interview) with Dan Kustelski - Co-Founder of Chalkline

Welcome loyal listeners to another episode of The Loyalty Minute. I’m your host Rob Gallo and today I am excited to chat with Dan Kustelski.  Dan is the co-Founder of the award winning Gaming company, Chalkline. He applied his 15 years of gaming and gambling experience into building Chalkline's freeplay sports platform to assist casinos, sportsbooks and media companies build loyalty and engage customers and patrons digitally.

Welcome to the show Dan, thanks for joining me...


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2 years ago
31 minutes 30 seconds

The Loyalty Minute
Episode 116 - (Interview) with Lee-Ann Johnston - Founder of AffiliateINSIDER

Welcome loyal listeners to another episode of The Loyalty Minute.  This is episode 116, I’m your host Rob Gallo and today I am excited to chat with Lee-Ann Johnstone, Lee-Ann is has been in the affiliate marketing agency, event, media and training business for over two decades.  She helping brands launch, scale and grow successful affiliate programs.

Lee-Ann has over twenty years of experience in Affiliate Marketing and is an award winning digital strategist and Performance Marketing veteran with a passion for helping people harness affiliate marketing to build brand reach and increase sales.

Welcome to the show Lee-Ann, thanks for joining me...

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2 years ago
22 minutes 58 seconds

The Loyalty Minute
Episode 115 - (Interview) with John Bertino - Owner and Founder of The Agency Guide

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with John Bertino.  John is the owner and founder of the innovative marketing consultancy The Agency Guide or "TAG".  TAG is a unique consultancy which represents 200 different marketing agencies with varying skill sets and industry backgrounds.  At no cost to your company, TAG will matchmake your brand's needs to its portfolio of vetted marketing partners while providing experienced consulting along the way..

Welcome to the show John, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...

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3 years ago
31 minutes 9 seconds

The Loyalty Minute
Episode 114 - (Interview) With Nick Ewen - Director of Content for The Points Guy

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Nick Ewen. Nick is the Director of Content for The Points Guy, a travel and lifestyle media brand. Nick helps you travel as much as possible for as little money out-of-pocket including credit cards, loyalty programs, airlines and general travel.

Welcome to the show Nick, thanks for joining me...

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3 years ago
25 minutes 2 seconds

The Loyalty Minute
Episode 113 - (Interview) with Kate DiLeo - Brand Architect and Author

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Kate DiLeo. Kate is a brand architect and author who has partnered with more than 200 organizations to craft brands that bring more prospects to the table, more users who click, and more customers who buy.

Welcome to the show Kate, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.

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3 years ago
24 minutes 12 seconds

The Loyalty Minute
Episode 112 - (Interview) with Lisa Routel - Marketing Strategy Lead for Verizon

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Lisa Routel. Lisa is the Marketing Strategy Lead for Verizon Up, Verizon’s consumer loyalty program..

Welcome to the show Lisa, thanks for joining me

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.

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3 years ago
21 minutes 41 seconds

The Loyalty Minute
Episode 111 - (Interview) With Prashant Fuloria - CEO of Fundbox

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Prashant Fuloria. Prashant became CEO of Fundbox in 2020, after serving as COO and CPO. He joined Fundbox in 2016 from Yahoo, where he was SVP of Advertising Products. Prashant came to Yahoo through the acquisition of Flurry, then the world’s largest mobile analytics platform, where he was CPO. Before Flurry, he was Senior Product Director at Facebook, responsible for advertising products and monetizing the Facebook platform. Prior to that, Prashant was an early product leader at Google where he built the company’s global billing and payment network and ran all products for the APAC region.

Please welcome to the show Prashant, thanks for joining me

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.

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3 years ago
23 minutes 2 seconds

The Loyalty Minute
Episode 110 - (Interview) with Zachary Slingsby - Founder of Human Factor Media

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Zachary Slingsby.  Zack is the founder of Human Factor Media, an award-winning branded content team that encourages brands to make films instead of ads.

Please welcome to the show Zack, thanks for joining me

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.


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3 years ago
26 minutes 4 seconds

The Loyalty Minute
Episode 109 - (Interview) with Jonathan Shroyer - Chief Customer Experience Innovation Officer of Arise Virtual Solutions

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Jonathan Shroyer. Jonathan is the Chief Customer Experience Innovation Officer of Arise Virtual Solutions, a customer service outsourcing, and offshoring consulting firm. Arise acquired Officium Labs, a company he co-founded, last November 2021 and is now known as Arise Gaming.

Welcome to the show Jonathan, thanks for joining me…

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.  

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3 years ago
24 minutes 37 seconds

The Loyalty Minute
Episode 108 (Interview) with John Nantz - Founder and Strategy Consultant at Redwood Advisors

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with John Nantz. John is the Founder And Strategy Consultant at Redwood Advisors

Welcome to the show John, thanks for joining me…

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.

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3 years ago
22 minutes 25 seconds

The Loyalty Minute
Episode 107 (Interview) with Bobby Gillespie Founder and Principal at Propr Design

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Bobby Gillespie. Bobby is a brand growth consultant, author of the forthcoming book
“Build Your Brand like you Give a Sh*t,” and the founder/principal at Propr Design, a Baltimore-based B2B brand growth agency.

Welcome to the show Bobby, thanks for joining me…

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.

Bobby created a special page on his sit for The Loyalty Minute listeners, https://proprdesign.com/loyalty-minute/

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3 years ago
27 minutes 28 seconds

The Loyalty Minute
Episode 106 (Interview) With Brandon Ehrhardt - Senior Director of Partner Programs at Expedia Group

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Brandon Ehrhardt. Brandon leads Expedia Group’s platform loyalty program that rewards supply partners who provide the best experiences for guests.

Welcome to the show Brandon, thanks for joining me…

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background.

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3 years ago
23 minutes 9 seconds

The Loyalty Minute
Episode 105 - (Interview) with Michael Rasile - Affiliate Marketing Coordinator at Caesars Sportsbook

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Michael Rasile (pronounced “Ruhzeel”).  Michael is the Host of “For the Love of Sports” podcast, the author of “Winning in Sports Business”, and the Affiliate Marketing Coordinator at Caesars Sportsbook!

Please welcome to the show Michael, thanks for joining me.

For those loyal listeners out there who don’t know who you are or what you do, perhaps you can share a bit of your story and background...

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3 years ago
28 minutes 48 seconds

The Loyalty Minute
Episode 104 - (Interview) With Peter Voss - CEO at Aigo.ai

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Peter Voss.  Peter is a pioneer in AI who coined the term 'Artificial General Intelligence', CEO and Chief Scientist at Aigo.ai, currently offering highly intelligent and hyper-personalized Chatbot with a Brain for large enterprise customers.

Welcome to the show Peter, thanks for joining me...

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3 years ago
36 minutes 31 seconds

The Loyalty Minute
Episode 103 - (Interview) With Paul Rutter - Customer Experience Expert

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Paul Rutter.  Paul has been involved in the hospitality/travel/ cruise industry for over 40 years, the last 30 as Cruise Director in charge of onboard activities and entertainment. He is an expert in customer loyalty, employee engagement, repeat business and improving the customer experience. His latest book "You Can't Make This Ship Up" was just released at the end of October. 

Please welcome author, speaker and very average golfer, Paul Rutter.  Thanks for joining me Paul...



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3 years ago
26 minutes 21 seconds

The Loyalty Minute
Episode 102 - (Interview) with Marc Gutman - Founder of Wildstory

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Marc Gutman the founder of Wildstory. From the moment we wake up, to the moment we go to bed, we are influenced by branding. What shirt am I going to wear? What car do I drive? What deodorant to use, beer to drink, and on and on. There’s a lot of noise out there and standing out isn’t easy.

Starting his career in screenwriting with Academy Award winning director Oliver Stone, Marc Gutman blends storytelling, psychology, and design to help brands outmaneuver their competition. An entrepreneur, speaker, and Instagram social media influencer, Marc helps build brands that stand out and get you noticed.

Welcome to the show Marc, thanks for joining me...

Reach out to Marc at goodstuff@wildstory.com

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4 years ago
37 minutes 3 seconds

The Loyalty Minute
Episode 101 - (Interview) With Ian Bower - Founder of Graphic Rhythm

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Ian Bower.  Ian is the founder of Graphic Rhythm. Pivoting from his role as a trained chef to creating a successful and innovative graphic design firm is not easy, but Ian happily took on the challenge. He has developed a passion for helping small businesses build customer confidence and loyalty through strong visual content and he is here to share some valuable information that he has learned along the way.

Welcome to the show Ian, thanks for joining me...

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4 years ago
24 minutes 40 seconds

The Loyalty Minute
Episode 100 - (Interview) With Michael Epstein - Investor and Principal at PostPilot

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Michael Epstein.  After selling his first company in 2013, Michael has served as CMO of multiple 8 and 9 figure private equity backed online retailers where he successfully utilized direct mail to improve customer loyalty, retention, and profitability. He's now an investor and principal at PostPilot, a platform that allows you to send personalized postcards and handwritten cards automatically and at scale, as easily as you'd create an email campaign.

Welcome to the show Michael, thanks for joining me...

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4 years ago
24 minutes 56 seconds

The Loyalty Minute
Episode 99 - (Interview) with Meghan Lynch - CEO of Six-Point Creative

Welcome loyal listeners to another episode of The Loyalty Minute, I’m your host Rob Gallo and today I am excited to chat with Meghan Lynch.  Meghan is the CEO of Six-Point Creative, a brand strategy agency that helps family businesses double their business without losing their existing customers or values. As part of her mission to help family businesses breakthrough growth plateaus, Meghan has served as an expert advisor to a wide range of food and beverage clients, from fast-casual restaurants to artisan cheese manufacturers. Meghan was named an Enterprising Women of the Year in 2019 and enjoys testing her limits as an endurance runner.

Welcome to the show Meghan, thanks for joining me.

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4 years ago
27 minutes 8 seconds

The Loyalty Minute
One Podcast, Two Styles: 1. A daily one minute briefing on the latest trends, statistics and industry news in the world of customer loyalty. 2. A weekly conversational style interview with marketing experts and business leaders sharing insightful and entertaining stories about customer loyalty. For curated customer loyalty news stories and full length articles which may have been referenced on the show, please visit https://theloyaltyminute.com