We’re joined by Deborah Garlick, founder of Henpicked: Menopause in the Workplace, for an honest and empowering conversation about why it’s time to move from awkwardness and avoidance to empathy, education, and real action. Whether you're a leader, manager, colleague, or someone going through menopause yourself, this episode is for you. Tune in as we explore how understanding and collaboration can make workplaces better for everyone.

We’re joined by Ryan Preece from The King’s Trust for an open conversation about the role mentoring plays in supporting young people to build the confidence and skills to live, learn, and earn. What does it really mean to be a mentor—and how can the wisdom of experience help someone navigate the often bumpy road of personal and professional development?

We’re joined by the brilliant Anita Lettink, a global thought leader challenging the way we think about paying people. While technology has made payroll more efficient through automation, reporting, and self-service tools, the fundamental process hasn’t really changed. But what if it could?

We’re joined by a truly inspiring Emily Jaenson whose journey proves that confidence isn’t just a trait—it’s a practice. Once too shy to order a pizza, she went on to become one of the few female General Managers in Minor League Baseball, delivered one of the most-watched TEDx talks of 2022, and is now a leading global speaker and coach on confidence. Together, we explore how self-belief can either free you or hold you back, how it impacts not just our careers but our relationships, and how we can cultivate confidence in ourselves and others in a way that lifts everyone around us. If you’ve ever wondered whether confidence is a gift or a skill—or how to harness it without tipping into ego—this episode is for you.

We’re joined by Donna Whittaker for a behind-the-scenes look at EG On the Move, where human capability isn’t just a concept—it’s a strategic driver. Together, we unpack what it takes to support and empower front-line teams, and why the employee proposition behind them is more important than ever. If you're thinking about how to create standout customer experiences from the inside out, this episode is for you.

In this episode of The Human Factor, we step back from the hype and ask a simple but essential question: What is AI, really? We're joined by Brenda Bown to unpack the evolving role of AI in our lives—from innovation and transformation to the fear and uncertainty some still feel. What does AI really mean for humans? How can we design a future where we co-exist and thrive together?

In this episode of The Human Factor, we’re joined by Mike Phelan, who draws on his experience at Manchester United to explore how performance is evolving in today’s world. Building on the excellent discussion with Dave Horrocks in Part 1, we take a broader look at the forces shaping performance—across industries and generations. A powerful conversation that challenges how we think about high performance—and what it takes to sustain it.

In Part 1, we’re joined by Dave Horrocks from Peak 4, who shares his extensive experience from the world of elite sport. Together, we unpack the intangible nature of performance and how it’s influenced by everything from mindset and culture to technology, data, and generational change.

This week on The Human Factor, we’re tackling a bold question: can bad bosses ruin lives? It’s a provocative title—but backed by real research. As we heard in our recent episode with Brian Dow, your immediate line manager can have more impact on your mental health than almost anything else at work. In this episode, we’re joined by Debra to explore the psychology behind leadership, the difference between intent and impact, and the behaviours that define both “bad bosses” and great ones. Packed with stories, reflections, and practical advice, this is a must-listen for anyone who leads—or wants to lead better.

In Episode 55 of The Human Factor, we explore a simple but powerful question: what really makes work a great place to be? We’re joined by Brian Sutton, Client Relationship Manager at A Great Place to Work, for an honest conversation about belonging, culture, and the importance of feeling valued and energised at work. Is creating a positive workplace just a nice idea—or a critical factor in boosting engagement, retention, and mental well-being?

In Episode 54 of The Human Factor, we return to the world of sport, an industry that often shines a light on key human factors. This time, we’re looking at things from a macro perspective with insights from Karl Fitzpatrick, CEO Warrington Wolves. We explore two big themes: growth—both within the organisation and in team performance, and climate— the cultural environment that shapes how it feels to work there. With research showing workplace culture is becoming a vital metric, and with generational shifts impacting loyalty, Karl shares his approach to building an organisation where people want to join, stay, and thrive.

In Episode 53 of The Human Factor, we dive into the critical topic of mental health—what it is, why it matters, and how we can better support ourselves and others, especially in the workplace. Despite growing awareness, more than 1 in 7 people in the UK say their mental health is at its worst, with young people struggling the most. So how do we break the stigma and create real change? We’re excited to welcome Brian Dow, Chief Executive of Mental Health UK, who shares expert insights on recognising mental health challenges, offering support, and fostering a healthier work environment.

In Episode 52 of The Human Factor, we delve into the core of leadership, focusing on execution, performance and standards —topics that shape the future of work. Despite ongoing discussions, global engagement remains low, and many are searching for new opportunities. Why is this the case, and how can leaders change it? We’re excited to welcome Dave Kline, who brings invaluable insights into leadership principles, non-negotiables, and blind spots. Together, we explore strategies to foster engagement, sustain high standards, and achieve consistent performance. Join us for actionable tips and wisdom that will elevate your leadership game.

How can we take greater control over the conditions of our lives to ensure? How can we better understand the factors that influence our wellbeing on a day-to-day basis and what can organisations do to improve this? Christine Armstrong joins us on the Human Factor Podcast to share unique insights on this important topic. In this episode of 'The Human Factor', Christine Armstrong shares invaluable insights on how to create a buzzing workplace without falling into the trap of burnout. Listeners will learn actionable strategies for managing expectations, achieving a healthy work-life balance, and fostering a positive workplace culture that supports employee well-being. Guest Speaker - Christine Armstrong: https://url.sap/7u2c3s Learn how SAP SuccessFactors HCM solutions help you optimise the way employees work, managers manage, and organisations adapt: https://url.sap/phbbt4

In Episode 50 of The Human Factor Podcast, we explore 'The Era of Digital' with music industry veteran Tony Harlow. From CDs to streaming, the digital shift has revolutionized how talent is found, music is consumed, and revenue streams are built. Tony shares insights on adapting to global disruption, balancing long-term talent development, and connecting with audiences in a digital world. Join us as we discuss how leaders navigate change and ensure the industry thrives in this dynamic era.

We all have heard of The Red Cross. We’ve seen the famous logo on the news in conflicts around the world. Unfortunately, they are an ever-present on the news these days. But what drives someone to run into danger when the bombs and bullets are flying around? How do you manage an organisation and its employees who are in harms way on a regular basis? Whilst we sit at comfortable desks, they are facing the horrors of war and conflict on a daily basis. Today, we are joined by Audrey who will help us with a deeper insight into working for a humanitarian organisation and some of the challenges this presents.

In this episode, we explore the concept of "Voice" and its critical role in understanding and responding to stakeholder sentiments. We'll dive into the importance of sentiment analysis, effective listening strategies, and how to overcome common barriers to truly capturing and interpreting valuable insights. Join us as Sally Winston shares top tips and practical advice on translating these insights into actionable outcomes for your organisation.

Around 1 in 10 of the world’s population is affected by Dyslexia (and other reports suggest maybe 1 in 5), with around 3% seriously affected by it. There have been many famous, accomplished people with Dyslexia, including Tom Cruise, Mohammed Ali, Richard Branson, Pablo Picasso, Leonardo da Vinci and not forgetting The Fonz, Henry Wrinkler. But what is it, and what is it like to live with on a daily basis? It’s likely something you have heard of, and maybe associated with a struggle to spell words. However, its much broader than that, and can affect coordination, organisation and memory. Struggling with Dyslexia can have a profound effect on young and old, in the home and at school or work. We are going to explore the topic today with our guest Jamie.

As Catrin and Osian have grown the business and built a team – we have many questions. How have they managed to espouse what Crwst meant to them to the people now working for them – how have they built the skills, established the standards & consistency of experience and created brand advocacy and employee advocacy – there is much for us to learn, debate and discuss!

The world of technology has been supercharged recently with Artificial Intelligence capability. That said, AI has been around for far longer than most of us appreciate but it has really exploded into the market place in the last couple of years, and really starts to demand an answer to the question – “where will this take us?” The big question though is what can we really do with this technology? Can we separate myth from fact and navigate a journey to successfully deploying the technology to make a real difference at work? We explore this and more with our guest Andi Britt, who leads IBM's Talent & Engagement Practice for Europe - covering all aspects of Cloud, Cognitive & Digital HR Transformation, Organisational Change Management & Learning.