The Human Factor Podcast series, hosted by Michael Esau (Global HCM Value Advisory) and Simon Humphreys (Global HCM Solution Advisory), explores human capital management topics, trends, challenges, and opportunities facing organizations today. Listen as Michael and Simon interview guests including HR leaders, influencers, experts, authors, and advisors from inside and outside of the SAP ecosystem about their insights, experiences, and guidance on relevant topics from the world of work. Each episode features detailed discussions on the topics and themes that challenge and inspire us every day and their impact on the success and sustainability of our organizations.
All episodes are available via popular podcast platforms including Apple Podcasts and Spotify.
https://www.sap.com/products/hcm.html
All content for The Human Factor Podcast by SAP is the property of SAP SE and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
The Human Factor Podcast series, hosted by Michael Esau (Global HCM Value Advisory) and Simon Humphreys (Global HCM Solution Advisory), explores human capital management topics, trends, challenges, and opportunities facing organizations today. Listen as Michael and Simon interview guests including HR leaders, influencers, experts, authors, and advisors from inside and outside of the SAP ecosystem about their insights, experiences, and guidance on relevant topics from the world of work. Each episode features detailed discussions on the topics and themes that challenge and inspire us every day and their impact on the success and sustainability of our organizations.
All episodes are available via popular podcast platforms including Apple Podcasts and Spotify.
https://www.sap.com/products/hcm.html
The Human Factor Podcast Episode 60: Customer Value: Life On The Front Line with Donna Whittaker
The Human Factor Podcast by SAP
1 hour 2 minutes 15 seconds
3 months ago
The Human Factor Podcast Episode 60: Customer Value: Life On The Front Line with Donna Whittaker
We’re joined by Donna Whittaker for a behind-the-scenes look at EG On the Move, where human capability isn’t just a concept—it’s a strategic driver. Together, we unpack what it takes to support and empower front-line teams, and why the employee proposition behind them is more important than ever.
If you're thinking about how to create standout customer experiences from the inside out, this episode is for you.
The Human Factor Podcast by SAP
The Human Factor Podcast series, hosted by Michael Esau (Global HCM Value Advisory) and Simon Humphreys (Global HCM Solution Advisory), explores human capital management topics, trends, challenges, and opportunities facing organizations today. Listen as Michael and Simon interview guests including HR leaders, influencers, experts, authors, and advisors from inside and outside of the SAP ecosystem about their insights, experiences, and guidance on relevant topics from the world of work. Each episode features detailed discussions on the topics and themes that challenge and inspire us every day and their impact on the success and sustainability of our organizations.
All episodes are available via popular podcast platforms including Apple Podcasts and Spotify.
https://www.sap.com/products/hcm.html
