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Short Term Rental Solutions
Christianne Crump
40 episodes
6 months ago
A show for short-term rental hosts and property managers looking to overcome obstacles, maximize revenue, and optimize their business by learning from the innovators who are designing the solutions that are shaping our industry.
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All content for Short Term Rental Solutions is the property of Christianne Crump and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
A show for short-term rental hosts and property managers looking to overcome obstacles, maximize revenue, and optimize their business by learning from the innovators who are designing the solutions that are shaping our industry.
Show more...
Entrepreneurship
Technology,
Business
Episodes (20/40)
Short Term Rental Solutions
Eliminating Stranger Danger From Your Listings
One of the scariest parts of putting a live as a short-term rental is the fear of what strangers might do to your home. Property owners need to have confidence that every effort will be made to minimize the risks and that when issues inevitably arise there is a plan and process in place to take care of the issues as quickly and efficiently as possible with the least amount of financial burden. On this week’s show we’re talking to Jackie Wolf from Waivo about aspects of guest damage coverage that you might not be aware of and how systems can be put in place for your properties or the ones you manage that can eliminate the stranger danger.  Youtube link to this episode  Get Started or Get More Info About  Waivo Facebook - https://www.facebook.com/damagedoneright/ Instagram - https://www.instagram.com/waivo_/ Linkedin - https://www.linkedin.com/company/waivo/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
38 minutes

Short Term Rental Solutions
Finding Properties That Cashflow
Too many people are purchasing properties with dreams of passive income rolling in, but they aren’t making data driven decisions and don’t know how to effectively evaluate markets and properties for their short-term rental potential.  This week, Kenny Bedwell, Founder and CEO of STR Insights shares his insights and expertise to help you learn how to ensure your next short-term rental purchase puts money in your pocket instead of becoming a drain on your resources.  Youtube link to this episode:   Connect with STR Insights Website: https://www.strinsights.com/ STR Insights Youtube Channel STR Insights Facebook STR Insights Instagram  Connect with Kenneth Bedwell LinkedIn: https://www.linkedin.com/in/kenneth-bedwell-9680a8113/ Facebook: https://www.facebook.com/kenneth.k.bedwell Instagram: https://www.instagram.com/kenny_bedwell/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
38 minutes

Short Term Rental Solutions
State of the Stay 2024
This week’s show is the State of the Stay in 2024. After a travel-filled spring with short-term rental stays, Christianne weighs in on direct booking tips, guest experience experiences, and pricing strategies for your listings to fill your calendars.  Youtube link to this episode Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
31 minutes

Short Term Rental Solutions
STR Specific Insurance Coverages You Need To Know About
Do you leave a bottle of wine for your guests? Do you have bunk beds or a hot tub at your property? Do you have bicycles, or paddle boards for your guests to enjoy? These are just a few examples of instances where property owners need to know about the protection offered by STR-specific insurance coverages. This week is part two of our series with Nick Massey of Proper Insurance.  If you missed last week’s show be sure to go back and have a listen so you can learn how to shop for STR specific insurance policies like a pro.  Get your free 30-minute coverage consultation with Proper. Youtube link to this episode: Connect with Proper Insurance Instagram: Proper Insurance®️ (@properinsurance) • Instagram photos and videos Handle: @properinsurance Facebook: (3) Proper Insurance | Bozeman MT | Facebook Handle: propervacationrentalinsurance LinkedIn: https://www.linkedin.com/company/proper-insurance-services-in?original_referer=https%3A%2F%2Fwww.google.com%2F Link: https://www.linkedin.com/company/proper-insurance-services-in Twitter: https://twitter.com/ProperIns Handle: ProperIns YouTube: Proper Insurance - YouTube Handle: ProperInsurance www.proper.insure Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
42 minutes

Short Term Rental Solutions
Buying Insurance For Your STR Like a Pro
Whether you’ve just bought a new property and are getting insurance coverage for the first time, or you’re getting quotes in connection with your annual policy renewal, it’s important that you know how to compare policies and understand insurance quotes. This week Nick Massey from Proper Insurance joins us to demystify the things you need to know about insurance to ensure you’re getting the correct types and amount of coverage to ensure your STR portfolio is well protected. This is the first of a 2-Part series about STR insurance. Be sure to tune into next week’s show as well!    Get your free 30-minute coverage consultation with Proper. Watch this episode on YouTube Connect with Proper Insurance Instagram: Proper Insurance®️ (@properinsurance) • Instagram photos and videos Handle: @properinsurance Facebook: (3) Proper Insurance | Bozeman MT | Facebook Handle: propervacationrentalinsurance LinkedIn: https://www.linkedin.com/company/proper-insurance-services-in?original_referer=https%3A%2F%2Fwww.google.com%2F Link: https://www.linkedin.com/company/proper-insurance-services-in Twitter: https://twitter.com/ProperIns Handle: ProperIns YouTube: Proper Insurance - YouTube Handle: ProperInsurance www.proper.insure Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
39 minutes

Short Term Rental Solutions
Cost Segregations: Should You Get One & How To Make Sure It’s Done Right
Cost segregations are a powerful tool for real estate investors to create tax advantages. However there are a lot of misconceptions about whether or not it makes sense to get a cost segregation study, and it can be difficult for investors to know how to vet potential cost segregation providers to ensure their study will hold up under an IRS audit. This week Kim Lochridge, Executive Vice President of Engineered Tax Services, joins us on the show to answer all of these questions and more. No STR investor can afford to miss this episode! Receive a complimentary property analysis and cost segregation estimate when you mention STR HUB or the Short Term Rental Solutions podcast.  Youtube Link to This Episode Connect with Engineered Tax Services  www.engineeredtaxservices.com  Connect with Kim Lochridge Schedule and Appointment with Kim klochridge@engineeredtaxservices.com Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
40 minutes

Short Term Rental Solutions
Successful Property Setup Strategies
New hosts are often overwhelmed by setting up their first property and are surprised by how much work goes into a successful property launch. Kim Firtzpatrick, of Launched Host joins us week to share some of the tips and strategies that help her teams be able to successfully setup properties in as little as seven days.  Youtube link to this episode Connect with Launched Host Launchedhost.com Insta: @launchedhost Connect with Kim Fitzpatrick Fb: KimFitzpatrick Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
34 minutes

Short Term Rental Solutions
Starting a Property Management Company From Scratch
Have you ever considered transitioning the skills you’ve learned as a host into co-hosting or property management? In this week’s episode, Christianne takes you into how that process is unfolding for her  Mentioned in this episode: VR Platform by Ximplifi REI Hub STR HUB Facebook Community Youtube link to this episode: [Insert link to the episode from the STR HUB youtube channel.] Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
31 minutes

Short Term Rental Solutions
Does STR Sustainability REALLY Matter?
For many short-term rental professionals, sustainability is not a top priority. This week Christianne welcomes Vanessa de Souza Lage, Co-Founder and CEO of Sustonica to the show to educate us on the current state of sustainability in our industry; why sustainability matters from a business perspective regardless of your feelings about climate change; and to help us see that making strides towards sustainability is feasible for everyone.   Mentioned in this episode: Sustonica Property Sustainability Test https://www.beatthemicrobead.org/ Connect with Sustanica https://www.linkedin.com/company/sustonica/ https://sustonica.com Connect with Vanessa de Souza Lage https://www.linkedin.com/in/vanessadesouzalage/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
34 minutes

Short Term Rental Solutions
Maximizing the Benefits of Your Payment Processor
As hospitality payment technology continues to modernize and advance, there’s a variety of ways short-term rental operators can take advantage of previously missed opportunities and revenue. This week James Lemon, Global Head of Travel and Leisure for Stripe, shares some insights based on his years as a property manager and also the latest research. Tune in to learn more about his often-overlooked topic and how you can maximize the benefits of your payment processor partner.   Mentioned in this episode: JUSTT - Chargeback Response Solution Stripe’s State of North American Checkouts 2022 Stripe’s State of European Checkouts 2022 Youtube link to this episode Connect with Stripe https://stripe.com/ Connect with James Lemon https://www.linkedin.com/in/jamesclemon/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
32 minutes

Short Term Rental Solutions
Property Management Software Insights for 2024
Property management software is operation-critical for property managers and hosts; it is one of the most important pieces of our tech stack. This week we welcome Marcus Rädar, the Co-Founder and CEO of Hostaway, to hear his insights on what’s been happening in this sector of our industry, where he sees things going in 2024, and his thoughts on how that will impact us as STR professionals going forward.  Watch This Episode On YouTube Connect with Hostaway www.hostaway.com Connect with Marcus Räder https://www.linkedin.com/in/marketingmarcus?originalSubdomain=ca Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
34 minutes

Short Term Rental Solutions
Overdelivering Without Getting Overwhelmed
One way to stand out in the increasingly crowded STR and hospitality industry is by providing an exceptional experience for our guests, but with so many other demands on our resources that can be difficult. On this week’s episode with Connor Paton, Co-Founder and CEO of noshable, we unpack this issue and offer solutions for property managers and hosts looking for ways to differentiate from their local competition and improve their bottom line.  Mentioned in this episode: Unreasonable Hospitality by Will Guidara The Speed of Trust by Stephen M.R. Covey Watch on Youtube Connect with Noshable https://www.linkedin.com/company/shopnoshable Connect with Connor Paton https://www.linkedin.com/in/connormpaton/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
35 minutes

Short Term Rental Solutions
Creating Unique and Shoppable Properties
Have you noticed the “look” of successful short-term rentals beginning to look so similar it’s getting boring? This week we’re welcoming Sage Nathan, Partnership’s Manager at Minoan, to share her thoughts on how we can create spaces that have a more unique vibe and also offer guests the opportunity to bring aspects they love about your home back to their home.   $25 off your first Minoan order. Watch this episode on YouTube   Connect with Minoan https://minoanexperience.com/ https://www.instagram.com/minoanexperience/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
33 minutes

Short Term Rental Solutions
Revenue Management Best Practices
Picture this - you’ve got a stunning property, an impeccable listing, and a fantastic location, but are you setting the right price? On this week’s episode of the Short-term Rental Solution show we discuss revenue management best practices with our expert guest, Anurag Verma, co-founder of Price Labs. Whether you’re an experienced property manager fine-tuning your strategy, or newly embarking on your Airbnb journey, this episode is a must.  Mentioned in this episode: 30 day free trial of PriceLabs Dynamic Pricing and Portfolio Analytics tools + 1 market dashboard + $10 in PriceLabs credit Youtube link to this episode   Connect with Pricelabs www.pricelabs.co Connect with Anurag Verma https://www.linkedin.com/in/anuragxverma/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
30 minutes

Short Term Rental Solutions
The Journey From Owner To Host To Property Manager
Are you an owner who’s wondered if you could manage your own properties, or do you self-manage your portfolio and wonder if you could help manage for others? This week’s guest, Stacey St. John, has walked that road and very candidly shares what her journey looked like and some of the mistakes and lessons she learned along the way.  Mentioned in this episode: Virtual Summit Link  Youtube link to this episode: Connect with Stacey St. John https://staceystjohn.com/ Facebook Group: https://www.facebook.com/groups/911671659592801 Facebook Profile: https://www.facebook.com/stacey.s.john.9/ Facebook Page: https://www.facebook.com/profile.php?id=100060216666914 IG: @stacey_st.john LI: https://www.linkedin.com/in/staceystjohn/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
38 minutes

Short Term Rental Solutions
Building vs Buying Your Next Short-Term Rental
Should you build your next short-term rental property from scratch or buy an existing home? This week Shane O’Donley of Savvy Realty shares what he’s learned while working with clients and tackling his own builds. Shane shares specific pros and cons that are worth considering as you strategize the next step for your short-term rental portfolio.  Youtube link to this episode Connect with Shane  SouthernHospitalityGroup.co Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
34 minutes

Short Term Rental Solutions
Unlocking Additional Revenue With Distribution
Smart and strategic distribution of your listings can bring additional revenue to your short-term rental business. This week, Alex Alioto, co-founder and Growth Head at Whimstay, shares how you can use different distribution channels to reach different segments of travelers and turn unsold nights into cash. This knowledge could be your ticket to more money, more bookings, and more success! Mentioned in this episode: Airbnb Travel Dispersal Report  Watch this episode on YouTube  Special Offer: 60 days on Whimstay at 0 fees when you mention this episode. Contact Whimstay to Get Started. Connect with Whimstay https://www.whimstay.com/ Connect with Alex Alioto https://www.linkedin.com/in/alex-alioto-819a9445/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
30 minutes

Short Term Rental Solutions
Mastering the Art of Guest Communication
Mastering The Art of Guest Communication Creating a comprehensive, high-touch guest communication strategy not only improves your guests’ experience, but can also improve your bottom line through better guest reviews, more repeat guests, and fewer guest questions. This week we talk with the Queen of Guest Experience, Tyann Marcink Hammond of Touchstay.  Tyann is the owner of two boutique property management companies in Branson, MO and shares with us her amazing guest communication workflow, stories of how guest communication saved the day, and how you can become a master of guest communication as well.  Mentioned in this episode: 14-day free trial of Touch Stay Touch Stay 2023 Guest Communication Study Tyann’s Touch Stay Guide: https://bransonfamilyretreats.com/guide/skye Youtube Link Connect with Touch Stay Visit Touchstay instagram.com/touchstaywelcome linkedin.com/company/touch-stay Connect with Tyann Marcink Hammond tyannmarcink.com instagram.com/tyannmarcink twitter.com/tyannmarcink linkedin.com/in/tyannmarcink/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
37 minutes

Short Term Rental Solutions
Finding Direct Booking Success
In today’s competitive short-term rental market, expanding your reach and maximizing occupancy rates are essential for success. This week we learn the secrets to driving traffic to your direct booking website with expert Jenn Boyles, CEO of Direct Booking Success. Discover the key role mindset and consistency play in achieving marketing mastery, and gain actionable strategies to drive more new and repeat direct booking reservations.  Mentioned in this episode:  https://directbookingsuccess.com/10-ways-to-drive-guests-to-your-website-instead-of-airbnb/ Watch this episode on Youtube Connect with Direct Booking Success https://directbookingsuccess.com/ https://www.facebook.com/directbookingsuccess https://www.instagram.com/directbookingsuccess/ Connect with Jenn Boyles https://www.linkedin.com/in/jennboyles/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
34 minutes

Short Term Rental Solutions
STR Accounting Best Practices with Jesse Ehret
Jesse Ehret, CPA and CEO of Ximplifi, joins us on the show today to answer some of the most frequently asked accounting questions from short-term rental professionals, as well as share some best practices to ensure your books stay in tip-top shape.  Mentioned in this episode: Avalara - MyLodgeTax Ximplifi End of 2023 Special: Receive one month trial and 50% off your first 3 months of VRPlatform Subscription and lock-in 2023 service pricing until 2025. Visit https://ximplifi.com/ and mention the Short Term Rental Solutions Show when you reach out to the Ximplifi team. Youtube link to this episode Connect with Ximplifi https://www.linkedin.com/company/ximplifi https://www.facebook.com/profile.php?id=61551700681905 https://www.instagram.com/ximplifi/ https://ximplifi.com/ Connect with Christianne on Facebook, Instagram, and LinkedIn https://www.facebook.com/christianne.crump https://www.instagram.com/christiannecrump/ https://www.linkedin.com/in/christianne-crump Connect with STR HUB on Facebook, Instagram, and Linkedin https://www.facebook.com/the.STRHub/ https://www.instagram.com/thestrhub/ https://www.linkedin.com/company/str-hub/ Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.   Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
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1 year ago
36 minutes

Short Term Rental Solutions
A show for short-term rental hosts and property managers looking to overcome obstacles, maximize revenue, and optimize their business by learning from the innovators who are designing the solutions that are shaping our industry.