A show for short-term rental hosts and property managers looking to overcome obstacles, maximize revenue, and optimize their business by learning from the innovators who are designing the solutions that are shaping our industry.
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A show for short-term rental hosts and property managers looking to overcome obstacles, maximize revenue, and optimize their business by learning from the innovators who are designing the solutions that are shaping our industry.
Mastering The Art of Guest Communication
Creating a comprehensive, high-touch guest communication strategy not only improves your guests’ experience, but can also improve your bottom line through better guest reviews, more repeat guests, and fewer guest questions. This week we talk with the Queen of Guest Experience, Tyann Marcink Hammond of Touchstay. Tyann is the owner of two boutique property management companies in Branson, MO and shares with us her amazing guest communication workflow, stories of how guest communication saved the day, and how you can become a master of guest communication as well.
Mentioned in this episode:
14-day free trial of Touch Stay
Touch Stay 2023 Guest Communication Study
Tyann’s Touch Stay Guide: https://bransonfamilyretreats.com/guide/skye
Youtube Link
Connect with Touch Stay
Visit Touchstay
instagram.com/touchstaywelcome
linkedin.com/company/touch-stay
Connect with Tyann Marcink Hammond
tyannmarcink.com
instagram.com/tyannmarcink
twitter.com/tyannmarcink
linkedin.com/in/tyannmarcink/
Connect with Christianne on Facebook, Instagram, and LinkedIn
https://www.facebook.com/christianne.crump
https://www.instagram.com/christiannecrump/
https://www.linkedin.com/in/christianne-crump
Connect with STR HUB on Facebook, Instagram, and Linkedin
https://www.facebook.com/the.STRHub/
https://www.instagram.com/thestrhub/
https://www.linkedin.com/company/str-hub/
Thank you for tuning into our podcast! If you’d like to suggest a show topic or provide feedback please fill out our show feedback form and we’ll be in touch! For guest suggestions please fill out our guest suggestion form.
Short-Term Rental Solutions is a Hospitality.FM production and you can find more of their shows at Hospitality.FM or anywhere else you listen to your podcasts!
Short Term Rental Solutions
A show for short-term rental hosts and property managers looking to overcome obstacles, maximize revenue, and optimize their business by learning from the innovators who are designing the solutions that are shaping our industry.
