On this Episode of the Scale Up Valley Podcast, Mike Dias speaks with Steven Freidkin, CEO of Ntiva
Summary
Steven Freidkin, CEO of Ntiva, shares his journey of scaling the company from 100 to 800 employees and $18 million to $170 million in revenue. The company's purpose is to grow each other, and they focus on automation, organic sales and marketing, and strategic acquisitions. Fragin discusses the challenges he faced at different revenue plateaus and the decision to seek private equity investment. He emphasizes the importance of finding the right partner who aligns with the company's purpose and values. Ntiva has experienced significant growth and success through their strategic investments and partnerships. Steven Freidkin shares his experience of partnering with private equity firms to scale his business and create meaningful jobs and opportunities. He emphasizes the importance of finding the right partner and aligning goals and expectations. He also discusses the importance of self-awareness as a CEO and the need to work oneself out of a job to support the growth of other leaders in the organization. He shares his mistakes and lessons learned, including the importance of using debt intelligently and making cultural fit a priority in acquisitions. He encourages founders and CEOs to know their intentions, communicate openly with investors, and focus on creating a positive impact in the world.
Takeaways
Scaling a company requires strategic investments in automation, sales and marketing, and acquisitions.
Finding the right partner in private equity is crucial for growth and success.
Revenue plateaus can be overcome by making major adjustments and focusing on the company's purpose.
Having a clear purpose and values helps drive the company's growth and energizes the team.
Ntiva's journey from $18 million to $170 million in revenue showcases the power of strategic investments and partnerships. Finding the right partner is crucial when partnering with private equity firms to scale a business.
Self-awareness is important for CEOs to work themselves out of their job and support the growth of other leaders in the organization.
Using debt intelligently and considering cultural fit in acquisitions can prevent costly mistakes.
Clear communication and alignment of goals with investors is essential for long-term success.
Focus on creating a positive impact and leaving a legacy in the world.
Titles
Finding the Right Partner in Private Equity
Scaling a Company: From 100 to 800 Employees Aligning Goals and Communicating with Investors
Creating a Positive Impact and Leaving a Legacy
Sound Bites
"I was getting paid to do the thing that I actually love to do."
"We exist to grow each other, technology is simply the accelerator of that growth."
"If something doesn't change, you need to sell this business."
"There was a tremendous amount of alignment."
"I'm always trying to work myself out of my job."
"We exist to grow each other."
Chapters
00:00
Introduction and Background
06:26
Forming Antiva and Early Growth
10:24
Strategic Investments: Automation, Sales and Marketing, Acquisitions
12:19
Seeking Private Equity Investment
16:41
Choosing the Right Partner in Private Equity
19:27
Growth with Private Equity and Second Capital Sponsor
23:05
Partnering with Private Equity
26:30
Working Yourself Out of a Job
29:38
Lessons Learned: Debt and Cultural Fit
34:58
Aligning Goals and Communicating with Investors
46:57
Creating a Positive Impact and Leaving a Legacy
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